Sycamore Care Centre is set in three acres at Nookside in Sunderland.
It offers respite and permanent care and staff ensure the individual needs of residents are paramount, ensuring that dignity, independence and privacy are respected and preserved at all times.
Staff understand the importance of staying active. Keeping active both mentally and physically has the potential to restore, maintain and improve physical and mental health.
Sycamore offers nursing care, residential care, dementia care, respite care and end of life care.
Contact Sycamore Care Centre to confirm what's included and get a personalised quote:
Should your loved one be requiring nursing care then please contact our admin team to discuss any of the fees.
The price(s) shown are provided by the care home. Contact Sycamore Care Centre for full pricing details and T&Cs.
Sycamore Care Centre has a Review Score of 8.9 (8.927) out of 10, based on 10 reviews in the last 2 years.
Over all time Sycamore Care Centre has 46 reviews.
We were kept well informed of her progress...
I was so grateful that she had a place at sycamore she was very content there
It means a great deal to our whole team at Sycamore to hear that your mum was happy, content and so well cared for during her time with us. Knowing that you felt reassured that her needs were met and that you were kept...
Thank you so much, A, for taking the time to leave such a lovely review.It was a privilege to care for your mum and to have her as part of the Sycamore family. Thank you again for your wonderful comments and for placing your trust in us.
I was suprised how beautiful the lodge was. Staff are excellent they are very patient, kind and attentive to all the residents. They are well looked after nothing is too much trouble. Had a great week enjoying the entertainment they had on every day. My mother in law was singing along to all the...
I was suprised how beautiful the lodge was. Staff are excellent they are very patient, kind and attentive to all the residents. They are well looked after nothing is too much trouble. Had a great week enjoying the entertainment they had on every day. My mother in law was singing along to all the old songs. I cannot fault the Lodge and the staff.
Our team will be delighted to hear your kind words about their patience, kindness and attentiveness. We are so pleased she was able to enjoy the entertainment and sing along to some...
Thank you so much for your wonderful review, Mandy. It is lovely to hear that you were so impressed with the Lodge.Thank you for taking the time to share your experience and for giving us such lovely feedback. It really does mean a great deal to the whole team.
Parking could be improved, as no marked bays mean huge gaps means after a few cars the place is full.
Parking could be improved, as no marked bays mean huge gaps means after a few cars the place is full.
My mam moved into Sycamore in January this year after being assessed as needing 24 hour nursing care due to a mixed dementia diagnosis. After the initial meeting to determine acceptance I have found all the staff to be friendly and professional. The rooms are adequate, choice of food is good and...
My mam moved into Sycamore in January this year after being assessed as needing 24 hour nursing care due to a mixed dementia diagnosis. After the initial meeting to determine acceptance I have found all the staff to be friendly and professional. The rooms are adequate, choice of food is good and the residents are well cared for. They let me know immediately if there have been any incidents- no matter how minor.
We're really pleased to hear that your mam has settled into Sycamore since moving in and that your initial experience, from assessment through to admission, was positive. It's lovely to know that you've found our team to be friendly and professional, and that you feel reassured by the standard of...
We're really pleased to hear that your mam has settled into Sycamore since moving in and that your initial experience, from assessment through to admission, was positive. It's lovely to know that you've found our team to be friendly and professional, and that you feel reassured by the standard of care, food choices, and the environment we provide.
Keeping families informed is incredibly important to us, so we're especially glad that our communication has helped you feel confident and involved in your mam's care-no matter how small the update may be.
Your kind words will be shared with the whole team, who work hard every day to provide safe, compassionate, and person-centred care.
Thank you again for your feedback-it is greatly appreciated
I feel that my mam receives very good care, the staff are very approachable and friendly, they call if there are any issues.
I feel that my mam receives very good care, the staff are very approachable and friendly, they call if there are any issues.
Thank you so much for your kind words. We are delighted to hear that you feel your mam receives very good care. Our team takes great pride in being approachable, friendly, and keeping families informed, so it means a lot to know this has been your experience. Please be assured we will continue to support your mam with the same high level of care and communication.
My relative has been here a few weeks now and the care and attention she has received is absolutely incredible they let you know what is going on how she is doing . The staff are absolutely wonderful from nurses carers and the cleaners I've never been so happy to see a home so well run I'm very...
My relative has been here a few weeks now and the care and attention she has received is absolutely incredible they let you know what is going on how she is doing . The staff are absolutely wonderful from nurses carers and the cleaners I've never been so happy to see a home so well run I'm very happy to have put my mum in here
Thank you so much for your kind and heartfelt feedback. It truly means a great deal to us.
We are delighted to hear how happy you are with the care and attention your mum has received, and that you feel well informed and reassured about how she is doing. Our team work incredibly hard to provide...
Thank you so much for your kind and heartfelt feedback. It truly means a great deal to us.
We are delighted to hear how happy you are with the care and attention your mum has received, and that you feel well informed and reassured about how she is doing. Our team work incredibly hard to provide compassionate, person-centred care, so it is wonderful to know this has been felt by you and your family.
Your kind words about all members of staff - from nurses and carers to our domestic team - will be shared with them, as recognition like this is incredibly motivating and rewarding.
Thank you for trusting us with your mum's care. We are very pleased to have her with us and will continue to support her, and you, with the same dedication and care.
Making the decision to place dad into care was the hardest decision we have ever had to make as a family. From the very beginning, Joanne and all the wonderful staff in the Cottage, along with Nicola and the amazing team on the Hawthorne Unit, made that difficult transition so much more bearable...
Making the decision to place dad into care was the hardest decision we have ever had to make as a family. From the very beginning, Joanne and all the wonderful staff in the Cottage, along with Nicola and the amazing team on the Hawthorne Unit, made that difficult transition so much more bearable through their kindness, understanding, and compassion. We can't thank the staff enough for the outstanding care, patience, and dignity shown to our dad. Knowing he is in such safe and caring hands has given us real peace of mind. We are truly grateful for everything you do and would wholeheartedly recommend the Hawthorne Unit to other families facing the same difficult decision.
Thank you so much for sharing such a heartfelt message. We know how incredibly difficult that decision must have been for you as a family, and it truly means a great deal to hear that Joanne, Nicola, and the teams in the Cottage and on the Hawthorne Unit were able to support you with such kindness,...
Thank you so much for sharing such a heartfelt message. We know how incredibly difficult that decision must have been for you as a family, and it truly means a great deal to hear that Joanne, Nicola, and the teams in the Cottage and on the Hawthorne Unit were able to support you with such kindness, compassion, and understanding. Your words are a real testament to the dedication of our staff, who strive every day to provide care that is not only safe and professional but also respectful and dignified. We are so pleased that your dad is settled and that you have been able to find peace of mind knowing he is in caring hands. Thank you again for your trust and your very kind recommendation-it is genuinely appreciated by us all.
My mother needed someone to look after her after her last home refused to have her back...
Thank you
Thank you so much for taking the time to share such a heartfelt and thoughtful review. We understand how incredibly difficult it is to entrust the care of a loved one to others, and we are truly honoured that you placed that trust in Sycamore. Knowing that your mother was supported with compassion,...
Thank you so much for taking the time to share such a heartfelt and thoughtful review. We understand how incredibly difficult it is to entrust the care of a loved one to others, and we are truly honoured that you placed that trust in Sycamore. Knowing that your mother was supported with compassion, dignity and dedication throughout her journey means a great deal to us. Your kind words about our environment, food, and, most importantly, our staff and leadership team will be shared with everyone involved. To be able to support both residents and families, especially at the most sensitive times, is a privilege we never take lightly. Thank you for your gratitude and for allowing us to be part of your mother's care.
She had extremely complex medical needs but, management and staff worked tirelessly caring for her and to request additional help and support be put in place for both our mother and the...
We would definitely recommend Sycamore Care Centre, Boldon, to anybody looking for placement of their loved one and would like to thank you all once again, for the care and compassion shown when our beloved mother passed.
Thank you so much for taking the time to share your heartfelt experience with us. We are truly sorry for your loss and understand how difficult it must have been to watch your mother go through such a challenging time. Please know that our team at Sycamore Care Centre Boldon genuinely cared for...
Thank you so much for taking the time to share your heartfelt experience with us. We are truly sorry for your loss and understand how difficult it must have been to watch your mother go through such a challenging time. Please know that our team at Sycamore Care Centre Boldon genuinely cared for your mother and worked hard to meet her complex needs, and we are so grateful for the trust you placed in us. It warms our hearts to hear that you appreciated the care, compassion, and support we provided, not just for your mother, but for your family as well. We know how important it is to create a comfortable, welcoming environment, and we're glad to hear that the centre, staff, and amenities helped support your family during such a difficult period. Please do not hesitate to reach out if you ever need anything. Our thoughts are with you and your family during this time, and we will always remember your mother with great care. Warm regards,
My experience at Sycamore Care Centre is wholly positive. The staff are wonderful in the caregiving of our family member. They phone us promptly with any health updates or concerns and general updates. My dad is happy and content and well fed, clean and tidy. The staff are very professional and...
My experience at Sycamore Care Centre is wholly positive. The staff are wonderful in the caregiving of our family member. They phone us promptly with any health updates or concerns and general updates. My dad is happy and content and well fed, clean and tidy. The staff are very professional and always happy to chat with us when we visit with any questions.
Thank you so much for sharing your positive experience at Sycamore Care Centre. It's truly heartwarming to hear how well your dad is being cared for and that the staff is consistently providing such excellent support. It sounds like they go above and beyond to keep you informed and ensure your...
Thank you so much for sharing your positive experience at Sycamore Care Centre. It's truly heartwarming to hear how well your dad is being cared for and that the staff is consistently providing such excellent support. It sounds like they go above and beyond to keep you informed and ensure your dad's well-being. Your words reflect the dedication and professionalism of the team, and it's wonderful to know that your family member is in such good hands. Thank you for taking the time to express your appreciation. It's clear that the care provided is making a real difference in your dad's life.
My father was admitted a few months ago. The staff realised quickly that he would be better suited in a different unit. They moved him as soon as a space became available. This suited him and although it has taken time to settle he is comfortable and the staff are fantastic with him even on his...
My father was admitted a few months ago. The staff realised quickly that he would be better suited in a different unit. They moved him as soon as a space became available. This suited him and although it has taken time to settle he is comfortable and the staff are fantastic with him even on his most grumpy days. The activities provided daily are great and the activities coordinator makes a point of seeking him out to make sure he joins in. The rooms are fully equipped and personal items are encouraged. Can't fault them. They do their best for the residents.
Thank you for taking the time to leave a lovely review. It sounds like your father is in a supportive environment that truly cares about his well-being. It's wonderful to hear that the staff are attentive and able to recognise what he needs. Finding the right fit can make such a difference, and...
Thank you for taking the time to leave a lovely review. It sounds like your father is in a supportive environment that truly cares about his well-being. It's wonderful to hear that the staff are attentive and able to recognise what he needs. Finding the right fit can make such a difference, and it's great that he's settling in and engaging with the activities. The focus on personalising his space with familiar items must also help him feel more at home. Thank you for sharing such a positive experience's encouraging to hear about places that prioritise the comfort and happiness of their residents. I will share this with the care staff.
Mum needed 24-hour care due to the onset of dementia. We chose Sycamore as when we went to look around for a suitable care home this one was so warm and friendly with promises of activities for the residents, outings etc. The reality was slightly different, the staff for the most part are lovely...
Mum needed 24-hour care due to the onset of dementia. We chose Sycamore as when we went to look around for a suitable care home this one was so warm and friendly with promises of activities for the residents, outings etc. The reality was slightly different, the staff for the most part are lovely and caring and do their best to cope with and look after several residents all with different levels of care. I haven't seen many activities and all I tend to see is residents sitting around on dining chairs all day. The food that I have seen seems to be an unappetising ' beans with everything' menu. The night shift seemed to scare my mother a bit and concern was raised by my sister-in-law. Mum still has not settled properly but I'm hoping she will given time. Overall it's not a bad place, the staff are brilliant for the most part. I'd say mum is well looked after but not cared for.
Thank you for the review. Understandably as your mum had only been with us for a few weeks when this was written we know this can be an emotive time. The warmth and friendliness you first noted have not changed. Our staff always try their best to provide good quality care. Meals are made on-site...
Thank you for the review. Understandably as your mum had only been with us for a few weeks when this was written we know this can be an emotive time. The warmth and friendliness you first noted have not changed. Our staff always try their best to provide good quality care. Meals are made on-site using produce which is locally sought and freshly bought. The menu is well-balanced, with several options available. There are also snacks available 24 hours a day. Activities occur on different units throughout our large site. You may not have had the opportunity to observe, but there is a planner in every room. Communal living can be difficult for people to adapt to especially if they are not used to being observed over a 24-hour period. As the therapeutic relationship builds between your mum, yourselves and the staff, you will recognise Mum being genuinely cared for rather than simply "looked after". We would love you to chat with one of our managers with any worries or suggestions.
I am overwhelmed and incredibly grateful for the care my auntie has received. The staff went above and beyond, she was treated with respect and dignity. She was not just a resident, the lodge is like a warm and welcoming family home. Nothing was too much trouble and I felt that she was safe and in...
I am overwhelmed and incredibly grateful for the care my auntie has received. The staff went above and beyond, she was treated with respect and dignity. She was not just a resident, the lodge is like a warm and welcoming family home. Nothing was too much trouble and I felt that she was safe and in good hands. Her room was spotless on a daily basis and the staff had so much time for her and also for us as a family. She was settled and very content, we could not have asked for more and I will forever be thankful.
Thank you very much, we are very overwhelmed by the kindness and appreciation in your review. It was our pleasure to care for your loved one at the Lodge. We send our condolences to you and your family and if there is every anything we can do, we are here for you.
We can't fault the staff, they do their very best and they were appalled as the friends and family were/are at the treatment of a...
His family moved him and he is so happy in his new home. No outbursts, no issues. That says a lot.
Hello, many thanks for taking the time to write a review. We are sorry that you feel the room that you personally viewed and then chose, to be in need of updating. The building your father was in is an original Victorian building, and we have tried to keep the beautiful features and character that...
Hello, many thanks for taking the time to write a review. We are sorry that you feel the room that you personally viewed and then chose, to be in need of updating. The building your father was in is an original Victorian building, and we have tried to keep the beautiful features and character that it brings. This was fully refurbished a couple of years ago. Other residents and families have stated that it is a lovely room, which is fully equipped and has views of our landscaped gardens from the large bay window. Our food is cooked fresh onsite every day, and although we have 113 beds we always try to accommodate everyone’s individual tastes. We welcome the 5 Star review you have provided for care, we are indeed very fortunate to have excellent staff. We fully sympathise that you were upset that we asked you to find another home for your Father, but our lovely staff need to be able to work in an environment free from abuse. Other families comment and value our effective services, so we apologise if this was not your experience and we are thrilled that your father is now settled in his new home.
Staff could not have been more friendlier or helpful, nothing was a bother or too much trouble. They promptly helped or...
Unfortunately, Dad was only here for 12 days but died peacefully in their good hands. We highly recommended Sycamore Care Centre, as within a very short time the staff earned our trust and respect, therefore we are so grateful to them for their love and care they gave Dad in his last days and the family at the time of our sad loss.
My mother is well cared for and feels safe. The staff treat her with dignity, at the same time ensuring that her needs are met.
My mother is well cared for and feels safe. The staff treat her with dignity, at the same time ensuring that her needs are met.
Thank you, Clive, for your lovely comments. Your compliment is what drives the staff to ensure they are doing their best at making a difference. It certainly makes a difference to the staff, knowing their hard work makes a difference. I will pass your comments on to the staff.
I have only just recently moved both my parents to Sycamore Care Home in Nookside, Grindon. My parents have very different needs, but the staff have gone the extra mile to keep my parents together, which is of great comfort to them and the family. I cannot express the relief, knowing that they are...
I have only just recently moved both my parents to Sycamore Care Home in Nookside, Grindon. My parents have very different needs, but the staff have gone the extra mile to keep my parents together, which is of great comfort to them and the family. I cannot express the relief, knowing that they are both being looked after in such a caring way, especially as my mum needs 24-hour nursing care. Everyone at the home is so friendly, happy and hard working. My father was adamant that he didn’t want to go into care as he was very independent until a short while ago, and everyone who knows him can’t believe how quickly he settled and how happy he is and the praise he has for everyone at the home. He’s even joined in on activities full of praise for the staff. I can’t thank the staff enough for their support and for looking after my parents with genuine affection; it is such a comfort. The staff are all stars and worth their weight in gold.
Hi Jacqueline, thank you for taking the time to write such lovely comments. We are equally happy that Mam and Dad are able to be together and that they have both settled in well and are building relationships with the staff. It is always difficult making the decision to move into 24-hour care;...
Hi Jacqueline, thank you for taking the time to write such lovely comments. We are equally happy that Mam and Dad are able to be together and that they have both settled in well and are building relationships with the staff. It is always difficult making the decision to move into 24-hour care; however, by your lovely comments, you can be assured that we have Mam and Dad's well-being very well looked after. I will pass this lovely comment on to the staff so they can read how appreciative they are. Thank you again.
She had excellent care, and we highly valued the compassion and attention of the staff. This was especially important to us in her second stay, in the time before and immediately after...
This care and compassion across her stay were shown by all the team at Sycamore, from the most senior members of staff down to some very young staff, and their kindness to the family when she died was so appreciated.
Our philosophy of care is to ensure that our care is carried out with dignity and compassion and each resident is treated as an individual in a...
Hi Tracy, my deepest condolences to you and your family.If there is anything at all we can do, please do not hesitate to contact me.
Excellent.
Excellent.
Thank you for the kind words and for taking the time to pass such comments and review the care that mam is receiving. I am happy you choose Sycamore and that you are overall happy with the care and support mam is receiving. We take pride in the care that we deliver, and it is certainly appreciated...
Thank you for the kind words and for taking the time to pass such comments and review the care that mam is receiving. I am happy you choose Sycamore and that you are overall happy with the care and support mam is receiving. We take pride in the care that we deliver, and it is certainly appreciated that you have taken the time to share your thoughts and views. I will cascade this information to the staff.
Staff are very approachable, listen to needs and address issues as they occur. They show privacy and dignity with residents in their care.
Staff are very approachable, listen to needs and address issues as they occur. They show privacy and dignity with residents in their care.
Thank you for taking the time to leave a response identifying your overall experience and complimenting our standards of care. We strive to maintain a high standard within our care home, and it is certainly nice to see this being noticed.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
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There are no accreditations posted yet for Sycamore Care Centre.
There are no Team Members posted yet.
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 111 Single Rooms and 1 Couples/Companion Room.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sycamore Care Centre to verify any information. View our terms and conditions. Sycamore Care Centre has an Enhanced Service -what an Enhanced Service includes.