Cartmel Grange Nursing Home

My mother has lived at Cartmel Grange Nursing home over the past two and a half years and I am writing this as her life nears its end. The staff have been fantastic, so kind, caring and compassionate and I take great comfort knowing that my mother is in their care. Cartmel Grange is an old building, full of character. Highlights for my mother have been trips to the dining room each day for lunch where she has made new friends and enjoyed the food. Cartmel Grange encourage families to come and eat alongside residents which is really good. The garden is fantastic, the views amazing and we have spent many happy days in it.

Dad can't praise the carers enough. They are really supportive and caring. The room and view from his bedroom makes his stay all that bit more enjoyable. Thanks to everyone's care, he has now settled down and his health has improved.

When my husband moved to the ground floor, you can see the change in him. He gets out of his room every day. He is now joining in with activities. All the staff have been fantastic with him. He has good friends that he enjoys being with.

Since my father became a resident his general health and well being has increased significantly. His quality of life is now so much better. He is surrounded by no end of smiling faces from attentive and caring staff. He enjoys and takes part in all the entertainment on offer and looks forward to trips out. A highlight for dad was the summer fair. He now looks forward with relish to his first Christmas in care.

The visit I made to my friend was warm, friendly and welcoming. The staff were very caring and attentive to the residents needs. The home was very clean and homely. The activities and functions organised for the residents I felt were excellent and the staff, very caring people, joining in and making sure that everyone was happy and enjoying themselves including the visitors. It was a lovely experience altogether.

The new manager has been very very helpful, helping me come to terms with mum's diagnosis. They have moved her room which is much better. She sees more people and more content. All the carers in there are so friendly, helpful, always there to help. I just can't thank all the staff for the help and support with my mum.

Mostly very caring staff, all work very hard under circumstances regarding some patients. All in all excellent.

In all, excellent all round.

My brother is receiving good care and is looked after. Staff and management have been accommodating to his needs very well.

First and foremost all staff are friendly, attentive and very caring. The food is good and varied and you can request an alternative dish if the one on the menu is not to your liking. The building is spacious with spectacular views of Morecambe Bay.

I cannot say enough about the care all the staff gave to my partner during his stay in the home. He was only there for ten week weeks before he passed away, he was looked after with such passion. The staff always had a smile on their faces when we went to visit, they are all angels we couldn't have picked a better nursing home for my partner to spend his last days, and I will be forever grateful.

Thank you.

You have some outstanding people working for you.

Would just like to say a huge big thank you to the wonderful care that was given to my Mum when she was there. Sadly Mum passed away. All staff were friendly kind and helpful towards myself and sister and brother when we visited. A huge big thank you to the senior nurse who served us food and drinks in the dining room. The nurses, healthcare assistants, domestics and the ward hostess thank you all very much for looking after our Mum and us as a family.

My wife was only in Cartmel Grange for twelve days. She peacefully passed away on January 15. She received excellent care and all the staff were so friendly to me when I visited her. I was so pleased that she spent her final days at Cartmel Grange.

My sister has dementia. She fell and went into hospital in February, she was in there for six weeks and they sent her to Cartmel Grange where she was made very comfortable. She had a lovely room with a lovely view of the sea. She was well cared for by everyone until she passed away on the 8th of October 2023.

Mum's short experience, due to failing health, meant within two weeks of arriving she was moved to end-of-life care, Mum chose to refuse medical support. I can't express in words what considerate, caring and truly professional the whole team were in their dealings with us and obviously with Mum. We had 100% confidence in the whole team and would wholeheartedly recommend Brancaster Care Homes.

The staff do their best under difficult circumstances (shortages due to Covid). Because of this, activities are very limited as staff are needed for care. My husband is kept clean and nursing care is good but the standards of cleanliness are not good. Lift floor is often 'tacky', carpets dirty and windows are often covered with seagull droppings (outside!). Food is tasty and nutritious. Most staff are approachable and kind.

My mum struggled to settle when she first arrived. The staff were extremely patient with her and addressed some of the problems of loneliness she had in creative ways, ensuring she doesn't spend too long on her own. The activities in the afternoon she loves. The nursing is of a good standard, as my mum is very frail. The Jubilee celebrations were a great initiative resulting in a delightful afternoon in the gardens. The visiting access is good and flexible. The gardens are beautiful.

The care provided is excellent and the caring staff make such a difference to a person with dementia. Food is hearty and plenty of choices. Questions and concerns are listened to and quickly solved. This has been a tough period for everyone, but the resilience of the staff is great to see.