Cartmel Grange Nursing Home

Allithwaite Road, Grange-over-Sands LA11 7EL
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9.8 56 Reviews
  • Cartmel Grange Nursing Home, Grange-over-Sands
Cartmel Grange Nursing Home offers a professional care team who are highly skilled to meet a wide range of needs within a magnificent building that has been purposely converted to support person centred, skilled care and a versatile lifestyle.

The home is surrounded with beautiful views on the Southern tip of the Cartmel peninsula between the mountains and the sea. The prize winning gardens to the front of the home create a tranquil and peaceful environment for residents.

The accommodation is offered in single rooms across three floors accessible via a passenger lift. All rooms are fitted with a call bell, television point and ensuite. Individual phones may also be fitted into rooms.

The home boasts an extensive activity schedule, and there is a choice of five lounges at Cartmel Grange, giving residents plenty of choice and areas that are quiet for those who wish not to participate in activities.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1815
  • Self-Funded Nursing Dementia Care: from £1815
  • RESPITE Self-Funded Residential Care: from £1815
  • RESPITE Self-Funded Residential Dementia Care: from £1814
  • RESPITE Self-Funded Nursing Care: from £1815
  • RESPITE Self-Funded Nursing Dementia Care: from £1815

Hairdressing, and chiropody are excluded from these fees.

These prices are only a guideline, please contact Cartmel Grange Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Michelle Ralph (Manager)

Admission Criteria

  • Private, NHS, Local Authority
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011
  • Number of floors: 3

Room Information

  • Single Rooms (73)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (13)

Visiting

  • No Visiting restrictions. Lift to upper floors.

Parking

  • Two car parks on site - there is an area for disabled parking

Cartmel Grange Nursing Home Reviews (56)

9.8

Cartmel Grange Nursing Home has a Review Score of 9.8 (9.841) out of 10, based on 35 reviews in the last 2 years.
Over all time Cartmel Grange Nursing Home has 56 reviews.

Overall Experience
  • 51
  • 3
  • 1
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Date Published
  • 56
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  • 35
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Reviewer Connection to Cartmel Grange Nursing Home
  • 25
  • 8
  • 5
  • 4
  • 3
  • 2
  • 2
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  • 1
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  • 1
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Total of 56, showing 21-40
Review from K S (Son of Resident) published on 11 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad can't praise the carers enough. They are really supportive and caring. The room and view from his bedroom makes his stay all that bit more enjoyable. Thanks to everyone's care, he has now settled down and his health has improved.
Reply from Shelly Ralph, Home Manager at Cartmel Grange Nursing Home

Thank you for taking time to leave us a review. Please feel free to come and chat with us on how you think we can improve on the activities and what type of activities you would like to see. We value your feedback.

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Review from Jennifer T (Wife of Resident) published on 28 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my husband moved to the ground floor, you can see the change in him. He gets out of his room every day. He is now joining in with activities. All the staff have been fantastic with him. He has good friends that he enjoys being with.
Reply from Shelly Ralph, Home Manager at Cartmel Grange Nursing Home

Thank you for taking the time to leave us a review. Your lovely words will be shared with the staff team. I am glad that your husband has formed new friendships.

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Review from C W (Son of Resident) published on 21 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my father became a resident his general health and well being has increased significantly. His quality of life is now so much better. He is surrounded by no end of smiling faces from attentive and caring staff. He enjoys and takes part in all the entertainment on offer and looks forward to trips
out. A highlight for dad was the summer fair. He now looks forward with relish to his first Christmas in care.
Reply from Shelly Ralph, Home Manager at Cartmel Grange Nursing Home

Thank you for your wonderful feedback .The Summer fair was a fantastic day for everyone. I am delighted to read your father is looking forward to his first Christmas with us.

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Review from Christine S (Friend of Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The visit I made to my friend was warm, friendly and welcoming. The staff were very caring and attentive to the residents needs. The home was very clean and homely. The activities and functions organised for the residents I felt were excellent and the staff, very caring people, joining in and making
sure that everyone was happy and enjoying themselves including the visitors. It was a lovely experience altogether.
Reply from Alister Cook, Director at Cartmel Grange Nursing Home

Thank you for taking the time to review our service and your kind words. I noted that in some categories we only received 4 stars. It would be helpful for us if you could anonymously (if need be) highlight anything you feel we can improve on. We are open to any suggestions and positive critiques.

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Review from Beverly S (Daughter of Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The new manager has been very very helpful, helping me come to terms with mum's diagnosis. They have moved her room which is much better. She sees more people and more content. All the carers in there are so friendly, helpful, always there to help. I just can't thank all the staff for the help and support
with my mum.
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Review from J H (Brother of Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mostly very caring staff, all work very hard under circumstances regarding some patients. All in all excellent.
Reply from Shelly Ralph, Home Manager at Cartmel Grange Nursing Home

Thank you very much for your lovely feedback and taking the time to leave us a review. I will share your feedback with the Cartmel Grange staff team.

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Review from Susan T (Sister of Resident) published on 7 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding performance by every staff member involved in the care of residents. This goes from nursing to cleaners, laundry and not forgetting maintenance men, it does not go unnoticed as regular visitor.
It's a cozy welcome feel as you enter the care home.
Improvements are seen to be made to the
building inside and out (hope the front entrance can be improved not good wheelchair access).
Residents enjoying trips out and outside entertainment regular visits.
In all, excellent all round.
Reply from Shelly Ralph, Home Manager at Cartmel Grange Nursing Home

Thank you very much for your lovely comments which have included all the team. The staff team will be delighted with your feedback. The raised lip on the front door has been identified and we have asked for the local joiner to advice us on what we can do to resolve this issue.

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Review from Shelia R (Sister of Resident) published on 4 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is receiving good care and is looked after. Staff and management have been accommodating to his needs very well.
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Review from P W (Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
First and foremost all staff are friendly, attentive and very caring. The food is good and varied and you can request an alternative dish if the one on the menu is not to your liking. The building is spacious with spectacular views of Morecambe Bay.
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Review from Angela H (Partner of Resident) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot say enough about the care all the staff gave to my partner during his stay in the home. He was only there for ten week weeks before he passed away, he was looked after with such passion. The staff always had a smile on their faces when we went to visit, they are all angels we couldn't have
picked a better nursing home for my partner to spend his last days, and I will be forever grateful.
Reply from Alister Cook, Director at Cartmel Grange Nursing Home

Thank you for your lovely words. The whole team is working so hard to bring the home back to its pre-Covid standards so we can be seen as the best in the North, and reviews like yours help keep motivating us all.

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Review from Nigel B (Brother of Resident) published on 4 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can't express enough the care and services the care home team has given to my brother. My brother suffers from Huntington's disease and has done so for several years. I have never seen him so settled and calm. The most important fundamental need for any of us is to feel safe, I know as his brother that
he has that in this home, and as well as great staff he has true friends that care for him there.
One word - outstanding!
Thank you.
Reply from Alister Cook, Director at Cartmel Grange Nursing Home

Thank you so much for your kind words and review. All the teams at our homes work so hard to deliver outstanding care, it's very gratifying to see that work appreciated and verbalised. Thank you.

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Review from Audrey B (Daughter of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank everyone at the care home for their amazing work.
My mum spent the last few years of her life being cared for by the fantastic staff,
sadly she passed away last month but she couldn't have had a better place to be
thank you once again.
You have some outstanding people working
for you.
Reply from Alister Cook, Director at Cartmel Grange Nursing Home

Thank you for your kind words and for taking the time to write a review.

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Review from S R (Daughter of Resident) published on 16 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would just like to say a huge big thank you to the wonderful care that was given to my Mum when she was there. Sadly Mum passed away. All staff were friendly kind and helpful towards myself and sister and brother when we visited. A huge big thank you to the senior nurse who served us food and drinks
in the dining room. The nurses, healthcare assistants, domestics and the ward hostess thank you all very much for looking after our Mum and us as a family.
Reply from Alister Cook, Director at Cartmel Grange Nursing Home

Thank you for your kind words, and so sorry for your loss.

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Review from Bryan C (Husband of Resident) published on 19 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was only in Cartmel Grange for twelve days. She peacefully passed away on January 15. She received excellent care and all the staff were so friendly to me when I visited her. I was so pleased that she spent her final days at Cartmel Grange.
Reply from Alister Cook, Director at Cartmel Grange Nursing Home

Thank you for taking the time to review our home, we are so sorry for your loss. Kindest regards.

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Review from Patricia W (Sister of Resident) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has dementia. She fell and went into hospital in February, she was in there for six weeks and they sent her to Cartmel Grange where she was made very comfortable. She had a lovely room with a lovely view of the sea. She was well cared for by everyone until she passed away on the 8th of October
2023.
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Review from Helen K (Daughter of Resident) published on 24 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's short experience, due to failing health, meant within two weeks of arriving she was moved to end-of-life care, Mum chose to refuse medical support. I can't express in words what considerate, caring and truly professional the whole team were in their dealings with us and obviously with Mum. We
had 100% confidence in the whole team and would wholeheartedly recommend Brancaster Care Homes.
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Review from Wendy C (Wife of Resident) published on 25 June 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff do their best under difficult circumstances (shortages due to Covid). Because of this, activities are very limited as staff are needed for care. My husband is kept clean and nursing care is good but the standards of cleanliness are not good. Lift floor is often 'tacky', carpets dirty and windows
are often covered with seagull droppings (outside!). Food is tasty and nutritious. Most staff are approachable and kind.
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Review from Heidi B (Daughter of Resident) published on 18 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum struggled to settle when she first arrived. The staff were extremely patient with her and addressed some of the problems of loneliness she had in creative ways, ensuring she doesn't spend too long on her own. The activities in the afternoon she loves. The nursing is of a good standard, as my
mum is very frail. The Jubilee celebrations were a great initiative resulting in a delightful afternoon in the gardens. The visiting access is good and flexible. The gardens are beautiful.
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Review from K S (Daughter of Resident) published on 15 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided is excellent and the caring staff make such a difference to a person with dementia. Food is hearty and plenty of choices. Questions and concerns are listened to and quickly solved. This has been a tough period for everyone, but the resilience of the staff is great to see.
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Review from Thomas D (Husband of Resident) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident of Cartmel Grange Nursing Home for almost five years and now in the advanced stages of vascular dementia. During this time I have visited her regularly and been able to witness the professionalism and care all the staff have provided in their given duties, those who care
for my wife and her personal needs have done so with dignity, patience, compassion and the attention to the little things that matter have been done with care and understanding. I therefore would have no hesitation in recommending to others the high quality of care and support that Cartmel Grange Nursing Home provides.
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Current Review Score: 9.8 (9.841)

Overview of Review Score

The Review Score of 9.8 (9.841) out of 10 for Cartmel Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.841 for Cartmel Grange Nursing Home is calculated as follows: ( (350 Excellents x 5) + (53 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 409 Ratings = 4.841
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cartmel Grange Nursing Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Mar 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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Meet the Team (11)

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Shelly Ralph

Job Title: Registered Manager Joined: 2024

Shelly is a registered nurse who qualified in 2011. Shelly also has a level 5 diploma in leadership for health and social care, children and young people's services. England Adults' Advanced Practice. Shelly has previously worked in both the NHS and the social care sector. Her background is in rehabilitation and step-up/step-down nursing. Shelly has a background in working in large care homes with people with a variety of health conditions and needs. Shelly is currently the registered manager at Cartmel Grange, which is a registered nursing home covering 73 bedrooms over 3 floors. Before joining Cartmel Grange in 2024, in 2021, she managed one of our sister care homes in Appleby. Shelly is very passionate about older adult care and those living with dementia.


Shelly is very approachable, has great organising skills, has a "get the job done" attitude, and is friendly to all residents and family members, with a listening ear for all staff and visitors.
Shelly's duties will be the overall management of Cartmel Grange.

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Dana Sirghie

Job Title: Deputy Manager Joined: 2014

Dana is a Registered General Nurse, working at Cartmel Grange since 2014. Previously a Unit Manager on our Dementia unit. Her role is to ensure that the quality standards are adhered to by way of Audits, including Medication. Ensures the fulfilment of Falls Tracker, Dependency Tool, Restrictive Measures, DOLs and Safeguarding.


Dana completes residents' Pre-Admission Assessments. Meeting with GPs, Local Authorities, Social Workers, CQC and other Professionals.
Overseeing that the units are supervised and managed well. Carrying out all relevant forms of care without direct supervision, and will be required to demonstrate skills and supervise both qualified and unqualified staff. Giving support to nurses during any unit incidents.
Dana is responsible for the care home during Shelly's absence.

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Adam Godbold

Job Title: Facilities Manager Joined: 2024

Adam is the Facilities Manager who supports the strategy of the company by managing its building and other facilities. Managing a team of maintenance staff, painters & decorators. The team must inspect, maintain and repair the building's electrical, plumbing or mechanical systems, to ensure an optimal work environment for the residents and company staff. Overall, they ensure that the facilities and services provide adequate support for the staff and the wider physical areas of the company, including the parking area, security and general cleaning of the site.

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Sue Pattinson

Job Title: Head of Housekeeping Joined: 1995

Sue has been at Cartmel Grange for over 30 years, joining the company as a carer, then senior carer, before joining the domestic team in 2004. Now Head of Housekeeping. Managing a team of domestics who facilitate in high standard of hygiene in all areas of cleaning in the care home and laundry. Making it a safe environment for all residents and staff in the home. Sue ensures that rooms are sanitised following infections to minimise the risk of cross infection. Laundry staff are responsible to ensure there is always a supply of clean clothing and linen available. Sue trains new domestic inductions and any refresh training, for the staff that need, updating on cleaning systems. Sue oversees the regular supervision within her department. Also, regular weekly and monthly audits within her department, for the 73-bedroom care home at Cartmel Grange. All staff work on a rota, and Sue oversees domestic staff working allocation on a weekly basis. Also part of her role Sue places all orders for consumables needed for housekeeping and catering cleaning needs.

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Beena Abraham

Job Title: Unit Manager Bayview Joined: 2022

Beena is a senior experienced nurse who went into nursing in 1998. Beena is the Unit Manager of Bayview. If you were to ask Beena about her nursing career it would be her vocation & passion to always want to be a nurse. Always has a smile and compassion to understand the needs of her patients.

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Bincy George

Job Title: Unit Manager Arnside Joined: 2022

Bincy is the Unit Manager of the Arnside Dementia unit. She is a senior experienced nurse. Completed her nursing in 2002. Has ICU experience in India. Moved to Saudi 2005-2017. Started to work in the UK at Cartmel Grange in 2022. Really enjoying working in the Dementia unit, offering a smiling face and lots of reassurance and compassion to residents.
Bincy has Level 2 Principles of Dementia Care. Dementia awareness.
The person-centred approach to the care and support of individuals with dementia.
Understand the factors that can influence communication and interaction with individuals who have dementia.
Understand equality, diversity and inclusion in dementia care.
Understand the administration of medication to individuals with dementia using a person-centred approach.
Understand behaviour in the context of dementia.
Understand the benefits of engaging in activities in social care.

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Nicola Winn

Job Title: Unit Manager Ingleborough Joined: 2025

Nicola is a senior experienced nurse.

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Suzanne (Sue) Scholey

Job Title: Head of Care Joined: 1995

Suzanne has been in care for over 30 years. Experienced in Elderly Care & Dementia. Using her experience of care, Suzanne can give care staff full support to maintain continuity of residents' daily care. Overseas, all areas of residents' well-being, supporting families from admission to the end-of-life. Completes all care audits. Supports the training coordinator when needed with manual handling and supervisions. To ensure that all shifts are covered with the correct amount of carers on each floor. Suzanne has lots of experience and shares her communication skills, knowledge and team working skills with her colleagues to improve the dignity-person-centred care and quality of care we deliver.

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Rachel Nicholson

Job Title: Office Manager Joined: 2014

Administration team. The administration team, led by Rachel and supported by Julie (Julie covers the office duties during Rachel's holidays/absences), Rachel first came to Cartmel Grange in 2014 as a care assistant during the following 4 years became a care coordinator. Short maternity break returned to us in 2019 as a receptionist, then worked up to Office Manager. Rachel provides invaluable support to Shelly and all the staff in the care home. She is responsible for all the residents' monies at the home. Staff off duty rota, holidays and absences. The admin team also deal with everything 'Front of House' such as phone calls, meet and greet and ensuring people are directed to the right place/people. Arranging visitors and booking appointments such as hairdressing & chiropody. Making sure that residents' mail and newspapers reach the residents in a timely manner.

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Heather Price

Job Title: Training Coordinator Joined: 1995

Heather has worked at Catmel Grange care home from 1995 for over 20 years as a care assistant. Changing to her current role over 10 years ago as a Training coordinator and is in charge of all the staff training needs. This includes organising the homes' monthly training days, distance learning and sourcing training for staff needs and individual personal development. As a very experienced carer, she is also responsible for new staff inductions, then monitoring standards by undertaking the carers supervisions.

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Gaynor Nowell

Job Title: Catering Manager Joined: 2025

Gaynor joined our team in early 2025. Gaynor is a local girl from Morecambe over 40 years experience from residential care to private schools. Started her career in care and pre-nursing college. An opportunity came available in the catering department so Gaynor then went to commence her training at Catering college in 1985. Started at Cartmel Grange as Catering Manager. 'Loves to cook up a storm' an all-rounder in the kitchen she would call herself a bit of a 'Rock Chic'
Gaynor and her team provide safe and hygienic preparation of nutritional and appetising meals. Food standard agency 2025 awarded Cartmel Grange Food Hygiene 5* Food Rating.
All food is freshly cooked on the premises and seasonal menus are planned to ensure you have a choice of well-balanced varied meals.

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