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These prices are only a guideline, please contact Hollow Oak Nursing Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
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On site car park.
Hollow Oak Nursing Home has a Review Score of 9.4 (9.390) out of 10, based on 5 reviews in the last 2 years. Over all time Hollow Oak Nursing Home has 5 reviews.
Review from Jane W (Daughter of Resident) published on 2 July 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Rohan Mathew, Home Manager at Hollow Oak Nursing Home
Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that your first impressions of Hollow Oak were so positive, and that your dad is settling in well. Creating a calm, welcoming, and professional environment is something we work very hard to maintain, and it's wonderful to know that this has come across during your visits.We're especially pleased that you've found our staff to be friendly and supportive relationships and trust are at the heart of what we do. Your description of Hollow Oak as a "hidden gem" truly means a lot to us.Thank you again for taking the time to share your experience. We're here for both your dad and your family every step of the way.
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Review from J K (Daughter of Resident) published on 26 June 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Rohan Mathew, Home Manager at Hollow Oak Nursing Home
Dear J K,Thank you for your wonderful and heartfelt feedback. It's incredibly rewarding to hear how well your mum has settled into life here at Hollow Oak Nursing Home, and I'm truly grateful that you took the time to share such kind words.At Hollow Oak, we believe that every resident deserves not only high-quality care, but also dignity, joy, and a real sense of belonging. Knowing that your mum is enjoying the food, the beautiful gardens, and most importantly, feeling safe and supported by our team, is exactly why we do what we do.Your description of Hollow Oak as a "hidden gem" is something we hold close. We are proud to be a place where compassionate care and community come together, even if quietly tucked away off the A590.Thank you again for your trust, encouragement, and for allowing us the privilege of caring for your mum. Your words empower and motivate us to continue making every day meaningful for our residents.Regards
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Review from Barbara R (Respite Resident) published on 7 May 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Rohan Mathew, Home Manager at Hollow Oak Nursing Home
Thank you so much for your kind words. It's wonderful to hear that your experience with us so far has been a positive one, especially after such a challenging time. I'm so pleased our team has helped you feel supported while also giving you the space to recover at your own pace .It's lovely to hear that your visit from the hairdresser lifted your spirits-we often find that a bit of pampering can make a world of difference! I'll also pass on your compliments to our kitchen team; they'll be delighted to know you're enjoying the meals. The view from your room truly is one of our favourites, and I'm glad it's brought you comfort and enjoyment. Should there be anything more we can do to make the rest of your stay even better, please don't hesitate to let us know. Wishing you continued rest and recovery. Regards ,Home Manager
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Review from V P (Friend of Resident) published on 16 April 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Rohan Mathew, Management at Hollow Oak Nursing Home
I wanted to express my heartfelt gratitude for your kind words and positive review. It's wonderful to hear that you had a great experience, and we are thrilled to have been able to contribute positively to our lovely community. Our team always strive to be the best version of ourselves which will indeed positively impact on our quality of care. We also understand their are some areas where we will be focusing more to ensure we get full customer satisfaction. Once again, your feedback is invaluable and deeply appreciated.
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Review from P W (Wife of Resident) published on 27 March 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Rohan Mathew, Management at Hollow Oak Nursing Home
I wanted to extend a sincere thank you for taking the time to leave such a positive review. Your kind words truly mean a lot to my Hollow Oak Team. We're absolutely delighted to hear that you had a positive experience with us. Moreover, it's our pleasure that we were able to support you during the time when respite care was needed the most. Your feedback is valuable as we strive to provide the best care possible. Thank you once again for your support and for choosing Hollow Oak Nursing Home.
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The Review Score of 9.4 (9.390) out of 10 for Hollow Oak Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.964 for Hollow Oak Nursing Home is calculated as follows: ( (53 Excellents x 5) + (2 Goods x 4) ) ÷ 55 Ratings = 4.964
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.426 Points relating to the number of positive Reviews for Hollow Oak Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 5 Positive Reviews ÷ 5.4 = 0.926
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Oct 2018
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