Riverside Court Care Home

31 Irish Street, Salmoor Way, Maryport CA15 8AZ

Riverside Court Care Home, Maryport, Cumbria
Riverside Court Care Home, Maryport, Cumbria
Riverside Court Care Home, Maryport, Cumbria

Riverside Court Care Home is located in Maryport and is easily accessible to shops, amenities, and public transport. The beautiful Lake District is not far by car.

This tastefully decorated purpose built home provides nursing and social care for the frail elderly and the mentally infirm elderly.

Accommodation at Riverside Court is provided in single occupancy rooms, all of which have en-suite facilities.

Riverside Court provides TV lounges and several quiet sitting rooms, one of which overlooks the extensive private grounds, where residents can relax. Traditional home cooking using fresh produce is served in the separate dining rooms, where residents can socialise at meal times.

Regular visits are made to the home by an experienced hair stylist and qualified chiropodist. Complementary therapies can be arranged for residents.

The home has an activities therapist that provides a varied programme of activities to keep residents active.

Group: Four Seasons Health Care

Person in charge: Sonia Norris (Home Manager)

Local Authority / Social Services: Cumbria County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Languages Spoken by Staff (other than English): Chinese - Cantonese, Tagalog, Ukrainian

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on Riverside Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 17 Nov 2017

Bed Vacancies

Reviews

6.5 Riverside Court Care Home has a Review Score of 6.5 (6.542)

The Review Score of 6.5 (maximum of 10) for Riverside Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Riverside Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Riverside Court Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.542 Points relating to the number of positive Reviews for Riverside Court Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12 Target = 0.083 , then divided by 2 = 0.042

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Riverside Court Care Home?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Riverside Court Care Home

  • Daughter of Resident/Service User
    1

While looking for a residential home for my father 10 months ago, I visited quite a few in the area. The first thing I noticed was the smell and cleanliness of Riverside Court Care Home, which was not the case with the others. I find the staff warm and caring in fact a nice happy atmosphere. My dad is treated with dignity and kindness which goes a long way. The staff are always on hand to speak to me nothing is ever too much.
Dad has a lovely room, with privacy, he's always clean and tidy.what ever the time of day we visit. I have peace of mind knowing he is safe and cared for when I leave.
Thanks to all the staff at Riverside Court Care Home.

How likely would you be to recommend Riverside Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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