Riverside Court Care Home

31 Irish Street, Salmoor Way, Maryport CA15 8AZ
Review Us
9.9 44 Reviews
  • Riverside Court Care Home, Maryport
Riverside Court Care Home is located in Maryport and is easily accessible to shops, amenities, and public transport. The beautiful Lake District is not far by car.

This tastefully decorated purpose built home provides nursing and social care for the frail elderly and the mentally infirm elderly.

Accommodation at Riverside Court is provided in single occupancy rooms, all of which have en-suite facilities.

Riverside Court provides TV lounges and several quiet sitting rooms, one of which overlooks the extensive private grounds, where residents can relax. Traditional home cooking using fresh produce is served in the separate dining rooms, where residents can socialise at meal times.

Regular visits are made to the home by an experienced hair stylist and qualified chiropodist. Complementary therapies can be arranged for residents.

The home has an activities therapist that provides a varied programme of activities to keep residents active.

Show Riverside Court Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1301 – £1335
  • Self-Funded Nursing Dementia Care: £1425 – £1538
  • RESPITE Self-Funded Nursing Care: £1432 – £1469
  • RESPITE Self-Funded Nursing Dementia Care: £1568 – £1693

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available. Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Riverside Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Sarah Nicholson (Home Manager)

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Riverside Court Care Home Reviews (44)

Total of 44, showing 21-40
9.9

Riverside Court Care Home has a Review Score of 9.9 (9.850) out of 10, based on 22 reviews in the last 2 years. Over all time Riverside Court Care Home has 44 reviews.

Overall Experience

  • 36
  • 8
  • 0
  • 0
  • 0

Date Published

44
8
11
22
22

Review from George H (Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean. Staff are friendly. The food, I couldn't ask for anything better. Always plenty going on. Overall, I am very happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Roger G (Brother-in-law of Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has capable and friendly staff who do a great job in looking after the residents! I do notice that on some occasions there is not enough staff (maybe due to illness), but all staff are courteous friendly and willing to help residents in any way they can! I enjoy coming to visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janice T (Daughter of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of Riverside Court Care Home, since my mum became a resident eight months ago, is nothing other than positive. The staff are incredible and afford everyone excellent care, whilst showing patience and understanding. The atmosphere is always friendly and jovial and nothing is too much trouble.
Everyone works really hard to make Riverside a happy place to be. The catering is excellent, Mum loves her food and has as many cups of tea as she wants. She is kept stimulated with the amazing activity ladies and I'm really happy to have moved Mum here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul R (Son of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kevin W (Son of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Riverside Court gives a feel-good factor from the moment you enter. The staff, from top to bottom are pleasant, kind and courteous with the activities for the residents fantastic.
It is a clean and well-kept/run care home and my father has settled right in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C C (Daughter of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is being very well looked after and is enjoying all of the activities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H W (Wife of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I write this as the wife of a resident who is unable to write or communicate.
I can see the level of caring and dedication from all of the staff in Riverside Court Care Home. He is well looked after, the food is good as is the cleanliness of the home. It is a level of care that exceeded my expectations
when putting my husband not a care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Theresa W (Sister-in-law of Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just been to see my sister-in-law and friend of 60+ years, I cannot praise Riverside Care Home enough. The management and staff are outstanding in their care and commitment to the residents, nothing is to much trouble, always welcomed with a cheery hello and offered a cup of tea and cake.
Riverside
staff have brought a vulnerable lady who had lost trust in people due to some bad experiences back to a happy and confident person who continues to improve week by week.
Thank you to all from a very grateful relative, I would recommend this care home to anyone.

Reply from Katie Barnett, Marketing Executive at Riverside Court Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ken W (Brother of Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our experience, can only be described as a "Care Home nothing short of excellent in every respect"
Pre-pandemic my sister, an independent retired Corporate Company Director who lived alone, traumatized by then several recent events, concluded she needed a 'Respite Break'
We looked around lots
of care homes bearing in mind possible future needs, an alarming insight, most responses being "I couldn't stay there!'
Based on my own experience visiting friends and family in care and my hands on helping my sister including moving her out of another care home to Riverside can only praise the Manager and all of the staff, what certainly appears to be an excellence of experience and caring staff working together as a team.
From telephone enquiry (Riverside isn't in our home town) I've been impressed, similarly when shown around the home, the cleanliness and air quality/freshness in the building, and ever since the food, quality care and attention with dignity shown to all residents.

Reply from Katie Barnett, Marketing Executive at Riverside Court Care Home

Thank you, Ken, for your comments about your recent experience at Riverside Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helene B (Friend of Resident) published on 9 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partners aunty is a resident. When she arrived there she was frightened and confused.
The staff here are amazing. They are so caring and kind to her. It’s wonderful. She is no longer frightened, she’s eating well and settling in nicely. The relief we have as a family knowing she is local, and well
looked after is unmeasurable. I am so grateful to the team there, for they are not only kind and compassionate to her, they are to us as well. They treat her with patience, love and care. She is treated like a proper human being. With dignity and respect.
We are allowed to take her out for walks and trips but the nicest thing is that they do it too.
They are open and honest with you about how best to cope with the good days and bad days. So we know what to expect.
I don’t think you could ask for a more dedicated and knowledgeable team. This goes right from the top with the manager all the way down. Everyone knows who she is and greet her with love and care. Perfect reassurance for us.

Reply from Katie Barnett, Marketing Administrator at Riverside Court Care Home

Thank you, Helene, for your positive feedback towards Riverside Court Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your relative has settled in. If there is anything more we can do, please do not hesitate to reach out.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian W (Brother of Resident) published on 9 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted my sister is being looked after by such a caring, helpful and happy team, Riverside has impressed me and exceeded my expectations, giving my sister all the help and support she needs to keep her safe, comfortable and happy.


Living hundreds of miles away from the care home it's a great

comfort to me knowing my sister is being looked after by a home I can trust and it's very clear that they genuinely care about all their residents.

Reply from Katie Barnett, Marketing Executive at Riverside Court Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley W (Sister-in-law of Resident) published on 9 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We went to see my sister-in-law at Riverside and were really impressed by the care she has been given. Unfortunately, we live hundreds of miles away and cannot go on a regular basis as other family members do, but know she is being looked after very well.
When we do go, we see how well she is doing
in the dignified and impressively clean surroundings, she is cared for and treated with the utmost respect by the carers and we come away knowing she is in a safe environment.

Reply from Katie Barnett, Marketing Executive at Riverside Court Care Home

Thank you, Lesley, for letting us know how we are doing at Riverside Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P H (Daughter of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy dad settled very well. All his needs are finally being met. Seen a big difference in his health and mood. The staff are very supportive to me and my sister. Surroundings are ideal for dad.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol F (Husband of Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Riverside is very good for my husband. He has settled in grand and enjoys the entertainment, and they are very good.

Reply from Katie Barnett, Marketing Administrator at Riverside Court Care Home

Thank you, Carol, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stuart F (Son of Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous care of my mum after leaving hospital before moving back to Carlisle.

Reply from Katie Barnett, Marketing Administrator at Riverside Court Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David W (Husband of Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is situated on a good site with good parking and secure access to the home. The rooms are clean, light and airy, providing good facilities. The management appears to have a good understanding of all requirements and the staff are pleasant, friendly and carry out their duties efficiently with
minimum fuss. Medication requirements are excellently covered. Food and drink are excellent my wife has been made very welcome and helped to settle in during what has been hard times for her. We are very happy with the facilities and care provided.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hazel G (Daughter of Resident) published on 2 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was distraught that mother went into care in May. Now I am so much happier as Riverside has just provided every need for her including lots of staff interaction and simulation as well as the usual standard of care e.g. medication and cleanliness.

Reply from Olivia Shields, Marketing Assistant at Riverside Court Care Home

Thank you for your positive feedback towards Riverside Court Care Home. One of our top priorities is to provide comfort in the home so all residents feel welcomed. We are so pleased to hear how well your mother has settled in. If there is anything more we can do, please do not hesitate to reach out.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret F (Sister-in-law of Resident) published on 2 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Find staff friendly. Room clean. Activities - plenty going on - boards full. Staff attentive.

Reply from Olivia Shields, Marketing Assistant at Riverside Court Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N K (Husband of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Riverside Court for over 5 years and her care has been fantastic. All the staff are fantastic and put the needs of the residents first. The place is always spotless and the food is always good with a choice.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anthony H (Son of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When you go into the home all staff are very pleasant and will do anything you ask. Always smells fresh and clean. The staff seem to treat the residents as if they are family. The food is excellent and always served up well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.850)

Overview of Review Score

The Review Score of 9.9 (9.850) out of 10 for Riverside Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.850 for Riverside Court Care Home is calculated as follows: ( (226 Excellents x 5) + (29 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 260 Ratings = 4.85

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Riverside Court Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (5)

Meet the Team (1)

Sarah

Sarah Nicholson

Job Title: Home Manager

Joined: 2021

I've been with Riverside Court now for 4 years, having transferred from a sister home in Whitehaven family.


I qualified as a nurse in 1996 and have been fortunate to have worked in a variety of areas, from Intensive care, to the community, to a GP practice. This allowed me to both expand my knowledge base and adapt my working practice around both my daughters whilst they were growing up, for which I'm grateful.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverside Court Care Home to verify any information. View our terms and conditions. Riverside Court Care Home has an Enhanced Service - more info.