Westmorland Court Nursing Home

Sue

I couldn't praise this Nursing Home enough for the wonderful care they had given my beautiful Mum who recently passed. They treated her with such care and dignity and I could see that also with the other residents every time I visited which was often. The minute you walked thru the door, you were made to feel like a friend/part of the Family. I will continue to stop by to say hello as the one good thing with Westmorland is, they have had the same Manager for years (shes a one off!!) most of the staff have been there a long time, not a huge turnover as in other homes, so the residents see the same familiar faces which is so important. Thank you from the bottom of my heart for making the last 2 years of my Mums life so special.

Well done to you all and thank you.

I cannot fault the care and support my grandmother has had since coming to the home. They have provided exceptional care and helped the healing process for a long term problem. They listen to her and show genuine empathy which helped her settle in really quickly.

Big thanks to the manager and all the staff.

My father was taken into a care home recently, and the transition was very good. From the moment we arrived, the whole family were made to feel welcome. The manager and staff treated my father with care and compassion and made him feel at ease. Nothing is too much trouble and has a lovely, homely and friendly atmosphere, not clinical, which has helped him to settle in well. Any problems are quickly dealt with. Entertainment is also very good, keeping residents stimulated.

We definitely will look to return in the future should my mother-in-law need your excellent nursing care.

We have visited on a number of occasions and she is always well presented and staff are very helpful,kind and respectful to Mum and other residents.

My wife has been here for four months. The staff are gentle and caring and there are always several carers present to look after the residents. My wife had problems with hygiene and infections when at home, these have all been corrected. The staff put a lot of effort into keeping the residents entertained for example Halloween, Remembrance Day and birthdays. My wife seems happy and enjoys the company.

As a family, we often discuss just how fortunate we are to have found a place where she is so happy, safe, and thriving.

We are so lucky to have found a place for my wife in Westmorland Court. We can wholeheartedly recommend it.

I recommend Westmorland Court Nursing Home, pop in for a visit.

I am currently staying at this home. I am a physically disabled lady age 60 and a full-time wheelchair user. I find the place clean, well-run and well-equipped. Although primarily a care facility for dementia sufferers there are plenty of places for me to sit and enjoy the facilities away from others if I want to or sit in the gardens. I am also able to go out during the day and enjoy Arnside. I find the staff helpful kind and caring people. I can also administer my own medication as that is what I do at home. I am glad the staff are able to care for me in a way that enables rather than enforces disability and so respects the people they care for. So I recommend this facility. They even have a jacuzzi bubble bath which I have enjoyed.

I cannot fault Westmorland Court and I am positive I did the right thing for my Husband.

Having visited my good friend, who is a resident in Westmorland Court Nursing Home most weekends over the last six months or so, I am starting to build up a comprehensive overview of the services provided by the care home. To give an example of the person-centred approach to caring which has been adopted; I was contacted by the home and asked if I would like to attend a Christmas dinner with some of the residents in the weeks running up to the Christmas holidays. I accepted and duly turned up at the appointed time. I was greeted by several staff who were very welcoming and all dressed in festive attire and was escorted to the first-floor dining room. The room was full of residents and their guests in Christmas outfits and sporting party hats. The tables were all beautifully decorated and there was a happy ambience. I was shown to a separate table with my friend who was delighted by the event and to see me. We had our party crackers and a full 3-course Christmas lunch which was enjoyed by all. It was noticeable that the Care Home Manager joined us for lunch and clearly knew all the residents individually as she moved from table to table after the meal. The meal was followed by festive bingo where the care team fully engaged and encouraged the residents to take part helping individuals who were less able. The whole event reminded me of Christmas dinner at home with my grandparents rather than a care home setting. Well done to everyone.

I have spoken to members of staff at all levels within the home. They demonstrate a professional level of competence and integrity that gives us much needed reassurance and peace of mind.

I do not have enough positive words about this place, the staff are amazing. My aunt is so happy and looks amazing, her eyes are bright and smiling and she is so chatty. I can only recommend this home from home.

Always plenty of staff around and always welcoming.

The residents are all treated with the utmost respect and treated with dignity. All members of staff are polite and professional. They also put the needs of residents first. There is good communication between Westmorland Court and the family and friends of the residents and they are always made to feel welcome when they visit.

Dad lived in Westmorland Court Nursing Home for a number of years. The manager and her staff always cared for him with dignity, respect and love. They provided him with the best life he could possibly have, and I was always confident that this was the case.