Westmorland Court Nursing Home

High Knott Road, Arnside, Carnforth LA5 0AW
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9.9 23 Reviews
  • Westmorland Court Nursing Home, Carnforth
Westmorland Court Nursing Home is set in the village of Arnside, an Area of Outstanding Natural Beauty. The home is set in its own grounds and has lovely garden areas where clients can sit and enjoy the peace and quiet whilst watching the wildlife.

It can accommodate up to 48 people, mainly single rooms with 2 double rooms, ideal for couples. Some rooms have ensuite facilities. There are two lounges available, one larger one where the majority of the activities taking place and a smaller lounge for those who prefer a quieter atmosphere.

The Activities Coordinator offers a variety of activities including arts & crafts, singing, board games, cookery, gardening, armchair exercises, reminiscing, manicures and one to one time for those clients who prefer not to be involved in group activities.

Those clients who are nursed in bed or prefer to stay in their rooms are also visited by the Activities Coordinator. All meals are freshly prepared on the premises and there is always a choice of meals available. The home caters for those with special dietary requirements.

The home offers respite and long term stays and specialises in End of Life care. The home is staffed by suitably qualified compassionate and caring individuals whose aim in life is to make a difference to the lives of those they are looking after. Staff Nurses are on duty 24/7 in the Home. Dignity and Respect are two of the most important aspects of the Home.

The team at Westmorland Court appreciate that moving a loved one into a Nursing Home can be an emotional and difficult decision. The aim of the team is to support not only the client but also their wider circle of family and friends.

Visitors to the home are welcome at any time however protected mealtimes are in place 12.15 - 1.15 and 4.30-5.30.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1110
  • Self-Funded Residential Dementia Care: £1000 – £1300
  • Self-Funded Nursing Care: £1100 – £1430
  • Self-Funded Nursing Dementia Care: £1100 – £1430
  • RESPITE Self-Funded Residential Care: £850 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £850 – £1300
  • RESPITE Self-Funded Nursing Care: £900 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £900 – £1300

Additional charges for hairdressers and chiropody

These prices are only a guideline, please contact Westmorland Court Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Westmorland Healthcare Ltd

Person in charge

  • Catherine Zimbeva (Registered Manager)

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (2)

Visiting

  • All visits must currently be booked in advance.
    Visits are available 7 days a week.

Parking

  • Private Car Park available

Westmorland Court Nursing Home Reviews (23)

Total of 23, showing 21-23
9.9

Westmorland Court Nursing Home has a Review Score of 9.9 (9.863) out of 10, based on 10 reviews in the last 2 years. Over all time Westmorland Court Nursing Home has 23 reviews.

Overall Experience

  • 17
  • 6
  • 0
  • 0
  • 0

Date Published

23
1
3
10
13

Review from Dianne D (Daughter of Resident) published on 15 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident for nine years (in April). She is very well cared for and is happy and content there. She has dementia and does not recognise me or my brother. Unfortunately, I have not seen Mum since August 2021 so have not visited the home for six months. I have now moved 185 miles away
so have to book visits well in advance. Unfortunately, the snow stopped the November visit and Covid my last two planned visits. I am hoping to visit in April when mum is 90.
The staff are always friendly and very caring. They know Mum well and how to handle her. My brother lives closer so visits when he can. He has no complaints. Occasionally I have been sent a WhatsApp video by the staff and these are much appreciated. My only criticism is the lack of communication. I would love a monthly report or video but understand that the last two years have been very difficult and challenging. I think the home has dealt with the Covid outbreak incredibly well. I admire the staff.

Reply from Heather, Administrator at Westmorland Court Nursing Home

Thank you for your kind comments, I will ensure to pass these onto the staff. We will take on board your comments about a monthly report and see if that if possible going forwards.

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Review from Susan B (Daughter of Resident) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It has not been possible to really know how things work on the inside because of the Covid restrictions over the last year and more. However, I can attest that there is a friendly atmosphere when I visit and I see Mum being treated with gentleness, kindness and humour. She remarks on how well staff
get along, how clean the home is kept and how hard the activity coordinator works to come up with different things for residents to do. She says that care, domestic and admin staff all do their best to help her and finds the manager a warm and efficient person.

Reply from Heather, Administrator at Westmorland Court Nursing Home

Thank you for your lovely review. Covid has been a very challenging time for residents, families and the staff. We are looking forward to a time when we can welcome you into the home fully.

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Review from David M (Son of Resident) published on 13 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been a resident at Westmoreland Court for quite some time now. The staff are very caring, friendly and kind. The home has a lovely atmosphere and I feel very reassured that my dear Mum is being well looked after and cared for. Whenever I visit I am greeted with welcoming smiles by all the
staff. The home is warm and comfortable. It's never an easy thing to accept someone you love has to leave their own home to be careered for, but it's comforting to know that they are being looked after by professionals in a safe environment.

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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Westmorland Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.863 for Westmorland Court Nursing Home is calculated as follows: ( (101 Excellents x 5) + (16 Goods x 4) ) ÷ 117 Ratings = 4.863

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Westmorland Court Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Mar 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (7)

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Cathy Zimbeva

Job Title: Registered Manager

Joined: 2018

Cathy started with the Company in 2018 as the Clinical Lead. She arrived with years of experience from other local care homes.
In 2021, she became the Registered Manager where she continues to lead the team in a very positive manner.

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Jain

Job Title: Staff Nurse

Joined: 2018

Jain has been working for us since 2018. He has a very gently and caring manner. Usually he can be found working on a Monday, Tuesday and Wednesday.

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Heather

Job Title: Admin

Joined: 2018

Heather joined the Company in 2018. She works part time in the office offering support to the team and families of the residents.

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Alethea (also known as Leaf)

Job Title: Head of Activities

Joined: 2019

Alethea arrived with us in 2019. She is always full of energy and finding new activities for the residents to do (as well as the old favorites of singing, playing your cards right, and bingo!).
She is a very creative person and her bubbly personality encourages the residents to join in.

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Stephy

Job Title: Admin

Joined: 2021

Stephy has been working as a carer since 2021. Anyone that has met her, will have noticed how carer and resident-focused she is, which made her a superb carer.
However, as part of her university course, she has now transferred to admin to complete her internship. She will be working in the admin office full-time from March 2022 until October 2022.

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Athira

Job Title: Senior Care Assistant

Joined: 2021

Athira came to us in 2021 via an agency. After being here for a number of months, she decided to make her role more permanent and become employed by the company in late 2021.
Originally from India, she now resides locally with her family.

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Karen

Job Title: Laundry Assistant

Joined: 2017

Karen has been with us since 2017. She is meticulous in everything she does, which is perfect for the role of laundry assistant.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westmorland Court Nursing Home to verify any information. View our terms and conditions. Westmorland Court Nursing Home has an Enhanced Service - more info.