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This purpose built care home offers accommodation in single occupancy rooms, some of which are suitable for companions to share.
Pelton Grange provides TV lounges and a quiet sitting room for relaxation. Separate dining rooms, where residents can socialise at...
Pelton Grange Care Home is located in Chester le Street's Pelton district and is conveniently situated for shops, amenities, public transport and the A1. Pelton shopping area is next to the home.
This purpose built care home offers accommodation in single occupancy rooms, some of which are suitable for companions to share.
Pelton Grange provides TV lounges and a quiet sitting room for relaxation. Separate dining rooms, where residents can socialise at meal times are also available. A good selection of traditional home cooking is served with residents being able to pick from the daily choices available. Special diets can be catered for.
Residents may benefit from the regular visits made to the home by an experienced hair stylist and qualified chiropodist. The home can also arrange for complementary therapies if required.
A good range of activities are offered by a dedicated activities team.
Care Provided by Pelton Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fees charged cover all of a resident's care needs, meals and activities.
However, there are additional costs for hairdressing, chiropody and dentistry.
The price(s) shown are provided by the care home. Contact Pelton Grange Care Home for full pricing details and T&Cs.
Contact Pelton Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hill Care
- Private Owned
Person in charge
- Fiona Wilson (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (47)
Visiting
- The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.
Parking
- There is ample parking onsite.
Pelton Grange Care Home Reviews (51)
Pelton Grange Care Home has a Review Score of 9.4 (9.442) out of 10, based on 12 reviews in the last 2 years.
Over all time Pelton Grange Care Home has 51 reviews.
My Mam has had good care for the past 4 years. She really enjoys the company of the staff. I had no concerns when I went on holiday because I knew she would be looked after. I know she is eating well as she has put on weight.
My Mam has had good care for the past 4 years. She really enjoys the company of the staff. I had no concerns when I went on holiday because I knew she would be looked after. I know she is eating well as she has put on weight.
Mam seemed to settle well at Pelton Grange and was soon in a good routine which...
Mam seemed to settle well at Pelton Grange and was soon in a good routine which meant she quickly adapted to her new 'home'.
Her medical needs (if any) were looked after immediately as well as her social requirements. My husband and I felt comfortable that she was in 'safe' hands.
She has now been in Pelton Grange for almost 10 months and as a 97-year old, I can now envisage my mum getting a telegram from the Queen once she reaches 100. The staff are amazing - they always encourage Mam to take part in events they frequently hold and Mam seems happy. She loves singing the old songs and the Deputy Manager is the first one to start a good old sing song! I take great comfort in knowing she is here which is something I didn't think I could say.
Pelton Grange is a well-run care home with a welcoming aspect and carers who genuinely care about the residents. I always find the staff more than happy to answer any questions. They are also very helpful towards myself and my Mother-in-law. She is very happy and settled in Pelton Grange and I have...
Pelton Grange is a well-run care home with a welcoming aspect and carers who genuinely care about the residents. I always find the staff more than happy to answer any questions. They are also very helpful towards myself and my Mother-in-law. She is very happy and settled in Pelton Grange and I have no concerns for her well-being.
The Christmas dinner and sweet was very good.
Well done Pelton Grange staff and management. All the best for 2017.
The Christmas dinner and sweet was very good.
Well done Pelton Grange staff and management. All the best for 2017.
My mother has been resident at Pelton Grange for 14 months, she and our family find this home excellent. The staff are so friendly and can't do enough for the residents. They have lots of activities, bingo, raffle, entertainment, BBQ's etc, frequent open days which are well patronised by families...
My mother has been resident at Pelton Grange for 14 months, she and our family find this home excellent. The staff are so friendly and can't do enough for the residents. They have lots of activities, bingo, raffle, entertainment, BBQ's etc, frequent open days which are well patronised by families and local people.
I have no concerns regarding my husband's care, all of his needs are met. The staff are excellent, caring and friendly.
I have no concerns regarding my husband's care, all of his needs are met. The staff are excellent, caring and friendly.
The home has looked after my niece really well.
The home has looked after my niece really well.
All the staff are friendly and very caring, I feel at ease knowing my grandma is being cared for and loved. Everyone within the home is like a big family and I am myself made to feel like part of it when I visit. The home is warm, friendly, fun happy and professional.
All the staff are friendly and very caring, I feel at ease knowing my grandma is being cared for and loved. Everyone within the home is like a big family and I am myself made to feel like part of it when I visit. The home is warm, friendly, fun happy and professional.
No complaints regarding Pelton Grange Care Home. Al the staff and carers are very good. Pelton Grange Care Home is very nice.
No complaints regarding Pelton Grange Care Home. Al the staff and carers are very good. Pelton Grange Care Home is very nice.
Couldn't be happier with the care my mother is getting. The staff are lovely and genuinely seem to care, they have always made time to reassure me and answer any questions that I've had about my mothers condition.
Couldn't be happier with the care my mother is getting. The staff are lovely and genuinely seem to care, they have always made time to reassure me and answer any questions that I've had about my mothers condition.
My mother was only in this care home for three weeks and I felt from the moment she was there till the end she was cared for with respect and dignity. The staff were all wonderful and caring not only with mum but with myself. They were kind courteous and helpful. They had everything planned for her...
My mother was only in this care home for three weeks and I felt from the moment she was there till the end she was cared for with respect and dignity. The staff were all wonderful and caring not only with mum but with myself. They were kind courteous and helpful. They had everything planned for her care and knew exactly what they were doing.
Mum was coming to the end of her life and it was difficult decision to make. She was very happy there. I would willing recommend anyone to this home. It has a small homely caring atmosphere. It might look at little dated but I wasn't looking for a brand new care home. I was looking for the best place for mum and this was the place. I cannot thank the staff enough including the manager who was always willing to talk to me.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 July 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Pelton Grange Care Home.
There are no upcoming events for Pelton Grange Care Home.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Hill Care
Accreditations
There are no accreditations posted yet for Pelton Grange Care Home.
Meet the Team (1)

“Person-centred care is always putting the needs of the resident first.”
As a Health Care Professional, Fiona has many years of experience in...
“Person-centred care is always putting the needs of the resident first.”
As a Health Care Professional, Fiona has many years of experience in providing care and support for older people, helping to enrich their lives in the process. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards of care and quality of life for Residents.
Fiona uses her experience to motivate the team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Fiona said, “The Residents, the people. Hearing laughter in the home and supporting Residents to fulfil their hopes and dreams. Everything is possible with the right love and support behind you.”
If you would like to find out more about Pelton Grange, Fiona would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pelton Grange Care Home to verify any information. View our terms and conditions. Pelton Grange Care Home has an Enhanced Service -what an Enhanced Service includes.