What types of Care is Springfield Lodge Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Springfield Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Springfield Lodge Care Home to the centre of Houghton le Spring?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Springfield Lodge Care Home, North Street, West Rainton, Houghton le Spring, Durham DH4 6NU

Review from Carol K (Daughter of Resident) published on 25 March 2025 Submitted via Website • Report

Overall Experience

My mam was resident for about six weeks. The staff were lovely, they couldn't do enough for her. Her room was very nice, well decorated and exceptionally clean. The food wasnt quite to mams taste but there was always something she could eat. It was easy for us to visit and we were always welcomed. Mam

was quite poorly but the staff kept us up to date with medications etc.

Reply from Gretel Dixon, Marketing and Community Engagement Manager at Springfield Lodge Care Home

Thank you for sharing your experience of your Mam's time at Springfield Lodge. We're so pleased to hear that you found the staff to be lovely and supportive, and that her room was well decorated and exceptionally clean. It's also reassuring to know you felt welcomed during visits and kept well informed about her care. While we're sorry to hear the food wasn't always to your Mam's taste, we're glad there was always something available that she could enjoy.We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Springfield Lodge.

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Review from Tracey H (Daughter of Resident) published on 7 March 2025 Submitted via Website • Report

Overall Experience

My mam went into Springfield Lodge in June last year, she was very hesitant to go into care after looking after herself at home. She was welcomed with open arms by the staff who made to feel at home. Staff are lovely and very caring. Mam loved the food especially the puddings. Mam wasn't in the best

of health while she was At Springfield but the done everything they could for her. Mam sadly passed in January, the care and love they showed to us as a family after her passing was amazing, I couldn't thank them enough. The staff and management are amazing!

Reply from Gretel Dixon, Marketing and Community Engagement Manager at Springfield Lodge Care Home

Thank you for sharing your heartfelt experience with Springfield Lodge. We understand how difficult it can be to transition into care, and we're so glad to hear that your mam felt welcomed and at home with us. It's lovely to know she enjoyed the food (especially the puddings!).We're truly sorry for your loss, and it means so much to hear that our care and support made a difference during such a difficult time. We will share kind words with the team staff. Thank you for trusting us with your mam's care.

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Review from Gillian M (Daughter of Resident) published on 1 March 2024 Submitted via Postal Card • Report

Overall Experience

My mam settled in really well from first entering the home. She tells us she is well looked after and likes all the staff, which is a great comfort to me and the family, and is looking forward to continuing her residency at the care home.

Reply from Gretel Dixon, Marketing and Community Engagement Manager at Springfield Lodge Care Home

Thank you for taking the time to share your positive experience at Springfield Lodge. We are delighted to hear that your mam has settled in well and feels well looked after and that she enjoys the company of our staff. We look forward to continuing to provide excellent care and a welcoming environment for your mam during her residency with us. We are committed to continuous improvement and providing the best possible care for our residents, so if you have any feedback or suggestions, please feel free to share them with us. Thank you for choosing Springfield Lodge!

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Review from C M (Son of Resident) published on 6 February 2024 Submitted via Postal Card • Report

Overall Experience

My dad is 97 years old. He has been at Springfield Lodge for four months. My dad is a very impatient and strong-willed person, and we anticipated that he would take time to adapt to life in a care home.
However, the staff have been very supportive and caring and helped him make this transition from

life in his own home.
This is a very friendly care home, where the management and staff go out of their way to ensure residents and visitors have an enjoyable experience!

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Review from R P (Son of Resident) published on 29 January 2024 Submitted via Postal Card • Report

Overall Experience

I viewed quite a few care homes, but Springfield Lodge was exactly what I was looking for. This is because it was a lot smaller, more homely, less people and less noise. This is exactly what would suit my dad's needs. The lounge/conservatory is so relaxing and home from home. I felt so comfortable and

relaxed when I sat in that room. My dad settled in straight away and is very happy with his new home. This is the proof of the pudding.

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Review from Julie B (Wife of Resident) published on 9 November 2023 Submitted via Website • Report

Overall Experience

Had my husband in for respite for two weeks. He said lovely care home, staff are so friendly, plenty to do for the residents and the food was delicious. Would highly recommend Springfield Lodge to anyone.

Reply from Michelle Lovelace, Head Of Operations at Springfield Lodge Care Home

We are very pleased to receive your feedback and to hear that you are happy with the service we provide. Thank you for taking the time to complete this review, it is much appreciated.

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Review from Trish S (Daughter of Resident) published on 21 July 2023 Submitted via Website • Report

Overall Experience

Springfield Lodge is bouncing back after a difficult post-Covid period - instability due to several changes in management and some issues raised at their last CQC inspection. Staffing levels have gone back up, and there seems to be less reliance on agency staff. Some of the new staff, in particular,

are proving their worth immediately. My mother had been having difficulty eating as she is in the advanced stages of Alzheimer’s and is 92. The new chef has gone out of her way to ensure Mum has lovely finger food and enough choice available. The menu is varied and inventive. Today was a choice between lamb steaks or frittata with new potatoes and vegetables, followed by a golden syrup sponge. Fresh cakes are available daily. In her first week as chef, my mum put on 4lb, which when she only weighs around 7stone, is massive. She seems more alert and less sleepy during the day, which is lovely to see.

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Review from Catherine G (Daughter of Resident) published on 7 September 2022 Submitted via Website • Report

Overall Experience

My mother has been in Springfield Lodge for over two years now, and we are very happy with the care and attention she receives. She is bedbound, so cannot participate in the organised activities taking place, but when we visit, it is a pleasure to see the joy on the faces of the residents who are participating

in craft activities, sing-songs, dancing etc. Dogs and children are welcome to visit, although it takes us a lot longer to get to visit Mam with them when walking through the conservatory, as dogs and children are very much adored by the residents - and staff! A member of the family visits her every day, and the home is always calm, with a relaxed and welcoming atmosphere. The staff are excellent - caring and approachable, and we are kept informed of any developments with Mam's needs and health.

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Review from Catherine H (Daughter of Resident) published on 1 September 2022 Submitted via Website • Report

Overall Experience

Always feel that Mam isn’t alone when I leave after a visit. The care Mam receives is unconditional; they adore her. Everyone is approachable, from the manager to the cleaner, and nothing is ever any trouble to them. Great activities for the residents too.

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Review from Nikki N (Daughter of Resident) published on 19 August 2022 Submitted via Website • Report

Overall Experience

My grandfather is being cared for full-time by the lovely staff at Springfield Lodge right now. We cannot speak more highly of this facility and of the staff, who are all exceptional. Springfield Lodge is very clean and warm and has a homely rather than institutional feeling. The Lodge is extremely

secure, with doors locked at all times, allowing entry/exit via a manned intercom system. Whether it be for respite or long-term care, you can be sure your family member will be well looked after here.

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Review from Philip W (Son of Resident) published on 31 January 2022 Submitted via Website • Report

Overall Experience

My mother has been at Springfield Lodge for 18-months and has a spacious room with a pleasant view, which is important as she is bedbound. The staff have been great-helpful, friendly and caring, and she enjoys interacting with them to keep her spirits up. Despite various difficulties the care home has

had to deal with, we have appreciated being kept in touch with developments with regards to visiting and the ever-changing rules from central and local Government. The management has been very accommodating, which means a lot both to my mother and the family. Thank you.

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Review from Susan S (Daughter of Resident) published on 16 December 2021 Submitted via Website • Report

Overall Experience

My mother has a clean and spacious room, has regular showers, pampering, social interaction and activities to stimulate her mind, assistance with dressing, enjoys home-cooked food favourites, has a garden view, has made good friends, is cared for by male and female nurses brilliantly, is encouraged,

included and respected, she is happy and content. She speaks highly of the staff and residents. Loves the sing songs and dominoes, bingo, etc, especially the garden pond area in summertime. Far better than living alone, given Dad's quick transition to spirit. She's administered medication and has received all relevant vaccinations, plus hair appt, papers and birthday cakes, etc.
Well done to the whole team and both manager and deputy manager.

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Review from Anne F (Daughter of Resident) published on 14 December 2021 Submitted via Website • Report

Overall Experience

I currently live in New Zealand, but Sadly my mam developed Alzheimers disease having been diagnosed in 2017 by the community mental health team I was manager for.

As all relatives, I was devastated, and being so far away, it made it really difficult for me to deal with things. Mam was very fortunate

to have an excellent care team, but with the onset of the Coronavirus, her ability to remain independent was no longer possible, and the very difficult decision to put Mam into care had to be made. Sadly I was unable to be there, Springfield was recommended, and Mam became a resident in June 2020.

I have just been to the UK for 2-months, and I can honestly say, I was so impressed with the care she is receiving, the staff are amazing, and it is like a home from home. The place is spotless and Mam is well and settled; the food is excellent, the staff are amazing with all the residents and show them love and respect. I would just like to thank them all for the amazing work they do. Merry Christmas.

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Review from B A (Daughter of Resident) published on 14 December 2021 Submitted via Website • Report

Overall Experience

The standard of care the residents get are excellent. Nothing is too much bother for the staff. They are always doing activities for the residents to keep them engaged. You are always kept up to date with any disruptions due to Covid, and just recently, with the storm and power cuts.
I would highly

recommend this home to anyone.

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Review from M B (Son of Resident) published on 10 December 2021 Submitted via Website • Report

Overall Experience

We are very grateful to all the staff at Springfield Lodge for providing excellent care for our mother, who has dementia. She joined Springfield Lodge in January 2020, and since then, she has been looked after with care and dignity.
The staff are always very positive and friendly, and the range of

activities within the home has been excellent (and much needed during the long lockdowns).
The management and leadership team are always accommodating and available, and they constantly develop the activities programme for the residents.
We have been very happy with the service and care given.

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Review from Janet W (Daughter of Resident) published on 28 September 2021 Submitted via Website • Report

Overall Experience

An exceptional standard of care and consideration given to treat residents as individuals in their own right. A well-maintained home with a lovely atmosphere where family are included in all aspects of their loved one's care.
It is never easy to make a decision to put your much-loved family member

in care. However, this was made easier with the high standards of care, respect and genuine affection that is demonstrated at all times.

Reply from Michelle Faragher, Head of Operations at Springfield Lodge Care Home

Thank you for your lovely feedback. We will ensure that your kind words are passed to our colleagues at Springfield Lodge.

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Review from Lesley A (Daughter of Resident) published on 20 August 2021 Submitted via Website • Report

Overall Experience

My mother was made so welcome when she moved into Springfield Lodge in March 2020.
It is a lovely place with a lovely atmosphere. They do lots of different activities to stimulate and entertain the residents and maintain strong links/involvement with the local community.

During the lockdown, they

made sure we were kept up to date on how Mum was and what was happening.

The staff are wonderful. Everyone I have been in contact with is professional, very friendly, approachable and so caring. I believe it is the caring nature and dedication of the staff that makes the home such a special place.

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Review from Julie C (Daughter of Resident) published on 20 August 2021 Submitted via Website • Report

Overall Experience

It is a very upsetting experience to have to seek a care home for your loved one, but we are extremely happy and relieved to know that our Mam is so well looked after, safe, loved and cared for at Springfield Lodge. Staff are very professional, knowledgeable, helpful, and most importantly, they genuinely

care for all their residents. Staff are very informative about any changes to care plans, medications and general health of Mam and always happy to discuss. The home has superb facilities, including its own hair and beauty rooms, a minibus, excellent daily activities team (which we get to see on their Facebook page... a blessing during Covid to see your loved ones are happy and being entertained)! There is a kitchen with chefs who supply excellent healthy food. The home is always kept fresh and clean, as are the residents. I highly recommend Springfield Lodge.

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Review from Lynn W (Daughter of Resident) published on 16 August 2021 Submitted via Website • Report

Overall Experience

The care that Mum has received at Springfield has been wonderful. The staff are caring and skilled, and they do everything in their power to make the residents comfortable and settled. They have daily recreation activities, which are varied and fun. Mum loves the creative and cooking activities and

clearly has a lot of fun. The Facebook page means that the family can watch some activities as they happen (I am always envious when they have their parties, with a lot of singing and dancing).
Although I am out of the UK and unable to visit, I have regular Skype calls with Mum, and the staff regularly update me on how she is doing.
Since Mum moved in, I have noticed a definite improvement in her health and her interaction with other people. I am so grateful to the staff for the excellent care Mum gets in this difficult time.

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Review from Helen M (Daughter of Resident) published on 4 August 2021 Submitted via Website • Report

Overall Experience

It is never an easy decision to move a loved one into a care home with many concerns to take into consideration. We chose Springfield Lodge after speaking with the manager and visiting the home. Throughout the process, our queries were answered professionally and sensitively. Mam moved into Springfield

in April 2021 and was able to take many of her own things in order to create a familiar environment. All staff have shown a high level of care, compassion and respect both to Mam and to us, as well as having a sense of humour. Staff take time to chat and keep us up to date on our visits. Staff work tirelessly to provide varied activities for the residents, and the family and friends Facebook group is a valued resource.
It is reassuring to note that staff and visitors continue to follow strict ‘Covid’ health and safety procedures.

Reply from Michelle Faragher, Head of Operations at Springfield Lodge Care Home

Thank you so much for your feedback! We really appreciate it. I will make sure that your lovely review is passed on to the whole staff team. Thank you!