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Springfield Lodge Care Home

North Street, West Rainton, Houghton le Spring, Durham DH4 6NU
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Springfield Lodge Care Home, Houghton le Spring
Springfield Lodge Care Home, Houghton le Spring
Springfield Lodge Care Home, Houghton le Spring

Springfield Lodge Care Home is situated in the peaceful village of West Rainton in County Durham, offering a tranquil setting for Residents. This well-regarded facility provides first-class quality care within a homely setting that is designed to foster a sense of community and belonging.

A wide range of social, physical, and mentally stimulating activities are on offer at Springfield Lodge, emphasising the happiness and wellbeing of those who choose to live...  

Care Provided by Springfield Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£960 - £980£960 - £980
Residential Dementia Care£960 - £980£960 - £980
Please note that fees published are indicative only. Final fees to be charged are based on an assessment of the needs and preferences of every Prospective Resident at Springfield Lodge.
Springfield Lodge's fees include:
- Care coverage 24 hour 7 days per week, tailored to the needs of the Resident.
- All meals and drinks.
- In-house laundry service.
- All activities organised to promote physical and mental wellbeing amongst Residents.
Additionally, Residents can request the following external services for an extra charge:
- Chiropody
- Hair dressing

- Newspaper delivery

Contact Springfield Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rachel Cullen (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 1

Room Information

  • Single Rooms (40)

Parking

  • Visitor parking is available to the front and the rear of the Home

Springfield Lodge Care Home Reviews (29)

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9.3

Springfield Lodge Care Home has a Review Score of 9.3 (9.308) out of 10, based on 7 reviews in the last 2 years. Over all time Springfield Lodge Care Home has 29 reviews.

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Showing 29 reviews matching selected criteria
Review from Janet W (Daughter of Resident) published on 28 September 2021 Submitted via Website
Overall Experience
An exceptional standard of care and consideration given to treat residents as individuals in their own right. A well-maintained home with a lovely atmosphere where family are included in all aspects of their loved one's care.

It is never easy to make a decision to put your much-loved family member in care. However, this was made easier with the high standards of care, respect and genuine affection that is demonstrated at all times.

Reply from Michelle Faragher, Head of Operations at Springfield Lodge Care Home

Thank you for your lovely feedback. We will ensure that your kind words are passed to our colleagues at Springfield Lodge.

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Review from Julie C (Daughter of Resident) published on 20 August 2021 Submitted via Website
Overall Experience

It is a very upsetting experience to have to seek a care home for your loved one, but we are extremely happy and relieved to know that our Mam is so well looked after, safe, loved and cared for at Springfield Lodge. Staff are very professional, knowledgeable, helpful, and most importantly, they genuinely care for all their residents. Staff are very informative about any changes to care plans, medications and general health of Mam and always happy to discuss. The home has superb facilities, including its own hair and beauty rooms, a minibus, excellent daily activities team (which we get to see on their Facebook page... a blessing during Covid to see your loved ones are happy and being entertained)! There is a kitchen with chefs who supply excellent healthy food. The home is always kept fresh and clean, as are the residents. I highly recommend Springfield Lodge.

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Review from Lesley A (Daughter of Resident) published on 20 August 2021 Submitted via Website
Overall Experience
My mother was made so welcome when she moved into Springfield Lodge in March 2020.

It is a lovely place with a lovely atmosphere. They do lots of different activities to stimulate and entertain the residents and maintain strong links/involvement with the local community.

During the lockdown, they made sure we were kept up to date on how Mum was and what was happening.

The staff are wonderful. Everyone I have been in contact with is professional, very friendly, approachable and so caring. I believe it is the caring nature and dedication of the staff that makes the home such a special place.

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Review from Lynn W (Daughter of Resident) published on 16 August 2021 Submitted via Website
Overall Experience
The care that Mum has received at Springfield has been wonderful. The staff are caring and skilled, and they do everything in their power to make the residents comfortable and settled. They have daily recreation activities, which are varied and fun. Mum loves the creative and cooking activities and clearly has a lot of fun. The Facebook page means that the family can watch some activities as they happen (I am always envious when they have their parties, with a lot of singing and dancing).
Although I am out of the UK and unable to visit, I have regular Skype calls with Mum, and the staff regularly update me on how she is doing.

Since Mum moved in, I have noticed a definite improvement in her health and her interaction with other people. I am so grateful to the staff for the excellent care Mum gets in this difficult time.

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Review from Helen M (Daughter of Resident) published on 4 August 2021 Submitted via Website
Overall Experience
It is never an easy decision to move a loved one into a care home with many concerns to take into consideration. We chose Springfield Lodge after speaking with the manager and visiting the home. Throughout the process, our queries were answered professionally and sensitively. Mam moved into Springfield in April 2021 and was able to take many of her own things in order to create a familiar environment. All staff have shown a high level of care, compassion and respect both to Mam and to us, as well as having a sense of humour. Staff take time to chat and keep us up to date on our visits. Staff work tirelessly to provide varied activities for the residents, and the family and friends Facebook group is a valued resource.

It is reassuring to note that staff and visitors continue to follow strict ‘Covid’ health and safety procedures.

Reply from Michelle Faragher, Head of Operations at Springfield Lodge Care Home

Thank you so much for your feedback! We really appreciate it. I will make sure that your lovely review is passed on to the whole staff team. Thank you!

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Review from David W (Son of Resident) published on 4 August 2021 Submitted via Website
Overall Experience

The staff at Springfield Lodge are some of the best there is. The residents are well looked after in all aspects of their care. The staff understand all of the residents and are in tune with their needs and personalities. There are regular activities and plenty of people encouragement for the residents to engage and socialise. This is consistent with care given to my mother-in-law 3-years ago and hasn’t changed.

Reply from Michelle Faragher, Head of Operations at Springfield Lodge Care Home

Thank you so much for your feedback! We really appreciate it. It's lovely to hear that your mum is enjoying the activities programme and the staff are keeping you updated. I will make sure that your lovely review is passed on to the whole staff team. Thank you!

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Review from Lynsey (Granddaughter of Resident) published on 20 November 2020 Submitted via Website
Overall Experience

My Granma was a resident for many years, it wasn’t just a place for her to receive the care she needed, it was her home! The staff and other residents treat her like family, and in turn, all of us too! On our first few visits to see Granma, she’d tell us she wasn’t going to leave with us, she was home! It was the hardest decision putting her into care, but the easiest once we saw how happy and settled she was! It’s a lovely, homely place to be, welcoming and always friendly! This has not been an easy year for anyone, but receiving reassurance from the staff that Granma was doing great and receiving photos of her, has made it a little easier! My Granma received the best care, with respect and dignity by all of the staff! I am so grateful for everything that they did for her and cannot thank them enough!

Reply from Steve Gibson, Head of Care & Development at Springfield Lodge Care Home

On behalf of Helen and the team, I would like to thank you for your kind comments and for taking the time to write this review. It always means so much when a family member takes the time to tell us that they are happy with the care provided to their loved one. I will ensure your kind comments are conveyed to the team at Springfield Lodge.

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Review from Christine M (Daughter of Resident) published on 16 November 2020 Submitted via Website
Overall Experience

Our mam was a resident at Springfield Lodge for 7 years. The quality of care she received during her stay there was second to none. The staff were always on hand to support and advise and family members were always made welcome. During this time, the staff became like an extended family and their support to Dad was exceptional. Since mam passed, Dad still rings the home regularly and the staff always take a little time to chat with him. This has been a lifeline for him during this time of self-isolation due to the Covid-19 outbreak. As her dementia progressed she was continually assessed and new care plans put in place, nothing was too much trouble. The weekend Mam passed the staff could not have been more helpful and supportive and we will always be eternally grateful to the manager and her team for the care, love, and support they gave to Mam. Springfield became her home in the last few years of her life and I couldn’t think of a better place for her to be.

Reply from Steve Gibson, Head of Care & Development at Springfield Lodge Care Home

Dear Christine, thank you for taking the time to complete this review during such a difficult time for you and your family. I would like to thank you personally on behalf of Springfield Lodge for your kind words and sentiments. The manager and the team take great pride in the care that they...  

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Review from Julie M (Daughter of Resident) published on 20 April 2020 Submitted via Website
Overall Experience

I wish to praise the outstanding care my mother was given by the wonderful staff at this care home. She and we as visitors were made to feel welcome at all times. Her room was pleasant and comfortable. She told us the food was good and it was obvious how clean and tidy the home was, the cleaning staff never stopped cleaning. As my Mum's death approached, the staff were so sensitive and caring and allowed us as much time with her as we wanted. When Mum did die, they were simply outstanding, the care and dignity they gave her and me. Mum had opted for direct cremation, I will never forget how a number of the staff stood outside to honour my Mum, as her body was taken away. This touched me deeply, a wonderful thing to do. I hope and pray that all the staff and all the current residents are safe from this dreadful virus. I have clapped for the NHS but have been clapping just as hard for care home staff. You all deserve OBE's and huge pay rises. My love to you all. Keep Well.

Reply from Ian Proudfoot, Operations Manager at Springfield Lodge Care Home

Ascot Care would like to thank you for your kind words about our service at Springfield Lodge Care Home and shows a high level of appreciation to our kind dedicated professional staff and management teams.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 27 July 2026

For more information on the specific beds available, please contact the care home directly.

News (0) & Events (0)

News

There are no news items for Springfield Lodge Care Home.

Upcoming Events

There are no upcoming events for Springfield Lodge Care Home.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Springfield Lodge Care Home.

Meet the Team (1)

Rachel Cullen
Rachel CullenJob Title:Registered Manager

I have worked in the care sector for 20 years, with the past 13 years being in management.

I am a strong and driven leader with a passion for improving quality and standards. My approach is methodical and robust, with my key strengths being analysis of data, critical thinking and developing action plans to address improvements that comply with regulation, which ultimately improves the outcomes for residents, staff and visitors.

I am the current registered manager at Springfield Lodge, Ascot Care, a care provider based in the North East of England. I was previously a lead operations manager and quality improvement manager, where I supported homes to ensure regulatory compliance as well as carrying out audits and assessments to ensure the services are operating effectively and residents received high standards of care.

I joined Springfield when the home was rated inadequate by CQC. We have since been inspected and proudly achieved an overall GOOD rating, with every domain being rated GOOD. I’m excited to continue growing and developing with Springfield and make it the OUTSTANDING home I know it can be

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