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A wide range of social, physical, and mentally stimulating activities are on offer at Springfield Lodge, emphasising the happiness and wellbeing of those who choose to live...
Care Provided by Springfield Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Springfield Lodge's fees include:
- Care coverage 24 hour 7 days per week, tailored to the needs of the Resident.
- All meals and drinks.
- In-house laundry service.
- All activities organised to promote physical and mental wellbeing amongst Residents.
Additionally, Residents can request the following external services for an extra charge:
- Chiropody
- Hair dressing
- Newspaper delivery
The price(s) shown are provided by the care home. Contact Springfield Lodge Care Home for full pricing details and T&Cs.
Contact Springfield Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ascot Care Ltd
- Private Owned
Person in charge
- Rachel Cullen (Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 1
Room Information
- Single Rooms (40)
Parking
- Visitor parking is available to the front and the rear of the Home
Springfield Lodge Care Home Reviews (29)
Springfield Lodge Care Home has a Review Score of 9.3 (9.308) out of 10, based on 7 reviews in the last 2 years.
Over all time Springfield Lodge Care Home has 29 reviews.
It is never easy to make a decision to put your much-loved family member in care. However, this was made easier with the high standards of care, respect and genuine affection that is demonstrated at all times.
Thank you for your lovely feedback. We will ensure that your kind words are passed to our colleagues at Springfield Lodge.
It is a very upsetting experience to have to seek a care home for your loved one, but we are extremely happy and relieved to know that our Mam is so well looked after, safe, loved and cared for at Springfield Lodge. Staff are very professional, knowledgeable, helpful, and most importantly, they genuinely care for all their residents. Staff are very informative about any changes to care plans, medications and general health of Mam and always happy to discuss. The home has superb facilities, including its own hair and beauty rooms, a minibus, excellent daily activities team (which we get to see on their Facebook page... a blessing during Covid to see your loved ones are happy and being entertained)! There is a kitchen with chefs who supply excellent healthy food. The home is always kept fresh and clean, as are the residents. I highly recommend Springfield Lodge.
It is a lovely place with a lovely atmosphere. They do lots of different activities to stimulate and entertain the residents and maintain strong links/involvement with the local community.
During the lockdown, they made sure we were kept up to date on how Mum was and what was happening.
The staff are wonderful. Everyone I have been in contact with is professional, very friendly, approachable and so caring. I believe it is the caring nature and dedication of the staff that makes the home such a special place.
Although I am out of the UK and unable to visit, I have regular Skype calls with Mum, and the staff regularly update me on how she is doing.
Since Mum moved in, I have noticed a definite improvement in her health and her interaction with other people. I am so grateful to the staff for the excellent care Mum gets in this difficult time.
It is reassuring to note that staff and visitors continue to follow strict ‘Covid’ health and safety procedures.
Thank you so much for your feedback! We really appreciate it. I will make sure that your lovely review is passed on to the whole staff team. Thank you!
The staff at Springfield Lodge are some of the best there is. The residents are well looked after in all aspects of their care. The staff understand all of the residents and are in tune with their needs and personalities. There are regular activities and plenty of people encouragement for the residents to engage and socialise. This is consistent with care given to my mother-in-law 3-years ago and hasn’t changed.
Thank you so much for your feedback! We really appreciate it. It's lovely to hear that your mum is enjoying the activities programme and the staff are keeping you updated. I will make sure that your lovely review is passed on to the whole staff team. Thank you!
My Granma was a resident for many years, it wasn’t just a place for her to receive the care she needed, it was her home! The staff and other residents treat her like family, and in turn, all of us too! On our first few visits to see Granma, she’d tell us she wasn’t going to leave with us, she was home! It was the hardest decision putting her into care, but the easiest once we saw how happy and settled she was! It’s a lovely, homely place to be, welcoming and always friendly! This has not been an easy year for anyone, but receiving reassurance from the staff that Granma was doing great and receiving photos of her, has made it a little easier! My Granma received the best care, with respect and dignity by all of the staff! I am so grateful for everything that they did for her and cannot thank them enough!
On behalf of Helen and the team, I would like to thank you for your kind comments and for taking the time to write this review. It always means so much when a family member takes the time to tell us that they are happy with the care provided to their loved one. I will ensure your kind comments are conveyed to the team at Springfield Lodge.
Our mam was a resident at Springfield Lodge for 7 years. The quality of care she received during her stay there was second to none. The staff were always on hand to support and advise and family members were always made welcome. During this time, the staff became like an extended family and their support to Dad was exceptional. Since mam passed, Dad still rings the home regularly and the staff always take a little time to chat with him. This has been a lifeline for him during this time of self-isolation due to the Covid-19 outbreak. As her dementia progressed she was continually assessed and new care plans put in place, nothing was too much trouble. The weekend Mam passed the staff could not have been more helpful and supportive and we will always be eternally grateful to the manager and her team for the care, love, and support they gave to Mam. Springfield became her home in the last few years of her life and I couldn’t think of a better place for her to be.
Dear Christine, thank you for taking the time to complete this review during such a difficult time for you and your family. I would like to thank you personally on behalf of Springfield Lodge for your kind words and sentiments. The manager and the team take great pride in the care that they...
I wish to praise the outstanding care my mother was given by the wonderful staff at this care home. She and we as visitors were made to feel welcome at all times. Her room was pleasant and comfortable. She told us the food was good and it was obvious how clean and tidy the home was, the cleaning staff never stopped cleaning. As my Mum's death approached, the staff were so sensitive and caring and allowed us as much time with her as we wanted. When Mum did die, they were simply outstanding, the care and dignity they gave her and me. Mum had opted for direct cremation, I will never forget how a number of the staff stood outside to honour my Mum, as her body was taken away. This touched me deeply, a wonderful thing to do. I hope and pray that all the staff and all the current residents are safe from this dreadful virus. I have clapped for the NHS but have been clapping just as hard for care home staff. You all deserve OBE's and huge pay rises. My love to you all. Keep Well.
Ascot Care would like to thank you for your kind words about our service at Springfield Lodge Care Home and shows a high level of appreciation to our kind dedicated professional staff and management teams.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 27 July 2026For more information on the specific beds available, please contact the care home directly.
News (0) & Events (0)
There are no news items for Springfield Lodge Care Home.
There are no upcoming events for Springfield Lodge Care Home.
Awards / Recognitions (1)
- 30 Jun 2022Recipient: Springfield Lodge Care Home
Accreditations
There are no accreditations posted yet for Springfield Lodge Care Home.
Meet the Team (1)

I have worked in the care sector for 20 years, with the past 13 years being in management.
I am a strong and driven leader with a passion for improving quality and standards. My approach is methodical and robust, with my key strengths being analysis of data, critical thinking and developing action plans to address improvements that comply with regulation, which ultimately improves the outcomes for residents, staff and visitors.
I am the current registered manager at Springfield Lodge, Ascot Care, a care provider based in the North East of England. I was previously a lead operations manager and quality improvement manager, where I supported homes to ensure regulatory compliance as well as carrying out audits and assessments to ensure the services are operating effectively and residents received high standards of care.
I joined Springfield when the home was rated inadequate by CQC. We have since been inspected and proudly achieved an overall GOOD rating, with every domain being rated GOOD. I’m excited to continue growing and developing with Springfield and make it the OUTSTANDING home I know it can be
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