Barchester Hundens Park Care Home

Hundens Lane, Darlington DL1 1JF
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9.9 55 Reviews
  • Barchester Hundens Park Care Home, Darlington
Hundens Park Care Centre makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Ana Spataru (General Manager)

Local Authority / Social Services

Admission Criteria

  • Following Individual Assessment
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (49)

Barchester Hundens Park Care Home Reviews (55)

9.9

Barchester Hundens Park Care Home has a Review Score of 9.9 (9.875) out of 10, based on 26 reviews in the last 2 years.
Over all time Barchester Hundens Park Care Home has 55 reviews.

Overall Experience
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Reviewer Connection to Barchester Hundens Park Care Home
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Total of 55, showing 21-40
Review from Scott C (Son of Resident) published on 12 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent support for my mam, the care is first-class, the room is clean, the facilities are good, the support for her medical needs has been great. They also provide secondary support for my dad when he visits, just checking he is ok and giving him a coffee on his visit. My mam has been in the Barchester
Hundens Park Care Home now for over three years and we have no complaints at all.
Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much, Scott, for the lovely review, I will share this feedback with the team. Both Mum and Dad are very loved by all here at Hundens and it is our pleasure to look after both. Thank you again, Scott!

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Review from Veronica B (Wife of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is wonderful. The building could be the 'best' hotel. The staff, from the wonderful cleaners to the brilliant manager, would be very hard to beat. The welcome, smiles and professional attitudes are rare in any environment but the happiness your staff express is phenomenal. I am very blessed
to have my husband nursed with such care and love. After fifty-three years of marriage, I never though such a parting would ever be so joyful. I know if I die tomorrow he will be loved and cared for.
Reply from Ana Trifasi, Acting General Manager at Barchester Hundens Park Care Home

Thank you so much, Veronica, for such a wonderful review, I will share this with all the team. You are very much loved here at Hundens!

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Review from Janet R (Daughter of Resident) published on 23 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mum went to stay at Hundens in May 2022 staff were absolutely excellent with her. They treated her with respect and compassion. I felt she wasn't just 'another' resident but a treasured and valued individual. Her last month there before she passed away all staff went above and beyond my expectations
to care for her and make her comfortable. In addition, they were very caring and compassionate to me during the difficult time. I highly recommend Hundens Park.
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Review from Julie R (Daughter of Resident) published on 17 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mam has been at Barchester Hundens Park Care Home in the Swanton unit for one and a half years. I did not think she would settle when she first arrived there. With the care of all the nurses and carers, she seems happy in her own little world. The staff are very kind to Mam and myself. I have 52
miles to travel to see her, so in the beginning I was very worried with her being so far away but I now know she is being well looked after, I am happier.
Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much, Julie, for taking the time to complete this review which is very much appreciated. We are always very happy to see you when you visit your mother. I will ensure that your message is shared with our staff team.

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Review from Simon R (Next of Kin) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great staff, always happy to take the time to answer my questions. Always communicate when there has been a change to my brother's health and requirements. I am genuinely confident that he is being given great care and respect and all efforts are being made to protect his dignity given his circumstances.
Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much, Simon, for taking the time to complete such a beautiful review. I will ensure that your message is shared with our staff team.

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Review from I R (Son of Resident) published on 13 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault this care home. It's clean and tidy, and the staff are very professional, caring and friendly. My mam, who has been there for just over a year, has been looked after so well by the caring staff, and nothing is ever a problem for them.
I would recommend this care home to anyone and would
like to say a big thank you to every member of staff. They should all be very proud of themselves.
Reply from Karen Karen, Operations Manager at Barchester Hundens Park Care Home

Thank you so much for taking the time to complete such a beautiful review. I will ensure that your message is shared with our staff team.

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Review from Courtney T (Granddaughter of Resident) published on 2 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma resided with Hundens Park Care Home for a short couple of weeks. From the day they said that they would be able to take her, my grandma was thrilled and the happiest we had seen her in weeks after her cancer diagnosis. Hundens Park welcomed my grandma with open arms and immediately felt like
she was part of a family which again, welcomed us and we were made to feel part of the family. My grandma sadly took a turn for the worst and unfortunately passed away but the care from this home was unbelievable! We will never be able to thank Hundens Park enough for their work, kindness and sheer respect! They allowed us to stay with grandma day and night and I can truly say that they have the best team! I would like to take this opportunity to thank each and every member of Hundens Park for their kindness! You made my grandma very happy and she really did feel at home! The food was fantastic and the care, safety and cleanliness of the home were amazing! Would definitely recommend!
Reply from Antony Gatley, General Manager at Barchester Hundens Park Care Home

Thank you Courtney for such a gorgeous review. It really was our pleasure. If you need anything please don't hesitate to give us a shout.

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Review from R K (Daughter of Resident) published on 14 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has very advanced dementia. Hundens Park was recommended due to the high level of care she needed. They were the only home local to us that could provide that level. They are amazing with her; she is supported, cared for and loved, even by a team that has taken the time to get to know her.
The meals are healthy and plentiful. It really is a home-from-home. Highly recommend it.
Reply from Antony Gatley, General Manager at Barchester Hundens Park Care Home

Thank you for the lovely review. It really is our pleasure.

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Review from Sarah B (Daughter of Resident) published on 23 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault this care home at all. It's clean, and the staff are just wonderful with my mum, who has been with them a few years. She suffers with dementia, and although she cannot recognise me now or make her needs known, the care the staff give her is just wonderful. They are so loving and patient
with her. It really is wonderful to see. I know my mum is getting 110% care where she is and trust the staff with her implicitly. I really can't praise the staff here highly enough.
Reply from Antony Gatley, General Manager at Barchester Hundens Park Care Home

Hi Sarah, thank you for the lovely feedback. It really is our pleasure.

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Review from Audrey H (Wife of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the home a very friendly place where my husband is very well cared for. Nothing is too much trouble for the staff to help him. All the staff are brilliant and very caring. My husband and I are very happy with everything.
Reply from Antony Gatley, General Manager at Barchester Hundens Park Care Home

Thank you for your lovely review. We, at Hundens, continue to strive for the best for all of our residents and relatives.

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Review from Kate (Daughter of Resident) published on 27 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident in Hundens Park's Swanton Suite for a small number of ladies with advanced dementia symptoms since August 2019. She is cared for with respect and understanding by the staff team. Sadly due to dementia she suffers with some challenging issues around her physical and mental
health and as her daughter I just can't express how grateful I am for the specialist care Mum receives. Although Mum sadly no longer recognises us, and is unable to express her needs, it's a comfort to know that she is cared for with kindness, understanding and nursing skill. This level of care for vulnerable elderly people is difficult to find and I am so thankful that we found this brilliant home. During the pandemic, keeping Mum and the other ladies in her unit safe has been an exceptional achievement and I would like the staff team to know how much we appreciate their skill and dedication.
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Review from Steph A (Daughter of Resident) published on 9 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Hundens in Sept 20 where he immediately settled in. Whilst we have not been able to visit him in the home due to Covid-19, we are confident that Hundens is well maintained and the residents well looked after by all staff. It has been very difficult not being able to settle Dad in ourselves
but the staff at Hundens have been wonderful in supporting him and the family every step of the way. They have answered our many questions and gone out of their way to help us have as much contact with Dad as possible. Garden visits in Aug/Sept and more recently we have been able to chat to dad via Video Call, organised by Dad's carer, from which we can see he appears to be happy and settled. The staff are genuinely fond of Dad and manage him very well. The family, especially our Mam, have been given peace of mind that Hundens is the home for him and we are very happy with his care. The answers are based on our garden visits and video chats as we have not been inside due to Covid restrictions.
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Review from Paula B (Daughter of Resident) published on 9 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad resided here for about 18 months. From him arriving at Hundens Park Care Home he settled immediately which settled me, he suffered vascular dementia by the time he moved here he was quite bad. So to see him smile again was a great feeling for us as a family.
Towards the end of his life, we were
in the coronavirus pandemic so we couldn't visit him at all from March, we managed a garden visit at father's day, but through the three months I would get pictures from one of the carers of my dad and he was always smiling. When he took really poorly it was a great comfort for us to know that the staff really cared and he was never left alone through the tough days.
Overall this home was a happy place for my dad as it was the only place he didn't try to escape!
The staff are special people especially one carer, who travelled 1hr 30mins by bus and train to attend my dad's funeral. I would recommend this home.
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Review from Janet B (Wife of Resident) published on 3 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly in the national lockdown, my husband was moved from his care home to Hundens Park, I say sadly because I couldn’t be with him through this transition and I was very concerned and upset for him, however, the staff have been amazing, I get so many FaceTime calls each week and phone calls when he
wants to speak, all on one of the staff member's personal phones, and if the staff member is reading this, I really cannot find the right words to express the deep gratitude I feel for you, you have made this whole awful experience the best it could have been, with or without Covid. I know my husband is challenging but I honestly wouldn’t want him with anyone else, we love you even though we hardly know each other. Thank you for taking such great care of him and thank you to Hundens Park for the wonderful facility, I can see how happy being there has made him.
For reference my husband has complex needs, he has Parkinson’s, dementia and mobility issues, he is a challenging character, to say the least!
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Review from Lisa S (Daughter of Resident) published on 27 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not be happier with the care my father has been given by Hundens Park. The staff are outstanding and really care about the residents. I feel confident he is in good hands and can't thank the staff enough for the amazing job they have done, keeping him safe through this difficult time.
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Review from Nicola G (Wife of Resident) published on 5 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot even begin to praise the staff of Hundens Park. Their commitment to the care of my husband has exceeded my expectation beyond my imagination and knighthoods would not even cover the support, care and consideration of all residents and families of residents they look after.
Keep on doing what
you are doing, you are all amazing.
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Review from Janice W (Daughter of Resident) published on 8 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident for 2 years, and during that time she was treated with respect and dignity, in a loving, caring, professional way. The surroundings were perfect for my mum's needs, and as Mum could at times be challenging, it never ceased to amaze me the patience showed towards her. During my mum's
last weeks over this lockdown period, I have felt confident and reassured that Mum received the best possible care. I would just like to say a huge thank you to everyone.
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Review from Julie D T (Granddaughter of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hundens Park Barchester Care Home in Darlington looked after my nana for just over three years.
All I can say is she was looked after so well by very caring staff who became like friends and looked after us as a family too when we visited her.
We as a family miss Nana so much, but I have to say
miss all the staff too. Highly recommended.
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Review from Lynne J (Daughter of Resident) published on 13 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother and father were both residents needing 24 hour care.
Myself and my brother cannot praise staff at Hundens highly enough.
Not only was the medical care second to none, all aspects of Mam and Dad's wellbeing was considered.
Empathy shone through in such a genuine manner.
All staff were amazing,
in the four weeks Mam and Dad were there, staff had really taken great care to understand and deal with their needs.
Mam and Dad sadly passed away in less than 24 hours of each other, it was expected but we were kept informed throughout with enough information to be there when they passed away.
The whole team were faultless in their work. Thank you one and all. Your care of our parents meant so much to us.
We would recommend this compassionate and professional care home to anyone.
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Review from Colin H (Son of Resident) published on 12 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very impressed with the level of care my mother received. Unfortunately she was only in the home for 2 weeks before she died. She was great with kindness and respect. She received first rate care. Someone even sat with her all night before she passed. The gardens are beautiful, my Mam really enjoyed
the gardens. I was not sure about a nursing home for Mam but once the decision was made we knew we had made the right choice. Thank you.
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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Barchester Hundens Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Barchester Hundens Park Care Home is calculated as follows: ( (268 Excellents x 5) + (36 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 305 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Hundens Park Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Mar 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (9)

Ana

Ana Trifasi

Job Title: General Manager Joined: 2010

Ana is our General Manager here at Hundens Park. Ana has been qualified as a Registered General Nurse for 17 years and has spent 14 of those years at Hundens Park. Ana’s first role at Hundens Park was as a Care Assistant.


She then progressed through various roles, including Registered Nurse, Clinical Lead Nurse, then Deputy General Manager. Ana now works as the General Manager of the home. Ana is very passionate about palliative care and is one of our three Palliative Care Champions at Hundens Park. The Palliative Care Champions are ensuring that we provide a dignified and respectful journey to all of our residents.

Victoria

Victoria Goodchild

Job Title: Deputy General Manager Joined: 2023

Victoria is our Deputy General Manager here at Hundens Park. Victoria has been qualified as a Registered Mental Health Nurse for 6 years and has spent 4 of those years within Barchester Healthcare. Victoria’s passion for Nursing lies within elderly care and she has worked in both older age acute mental health services and Dementia care services since qualifying as a Nurse. Victoria is one of three Palliative Care Champions at Hundens Park. Victoria is currently studying for her Postgraduate qualification in Healthcare and Social Care management.

Laura

Laura

Job Title: Home Administrator Joined: 2024

Laura works as the Home Administrator at Hundens Park. Laura has worked in finance and administration for the last 15 years and has now come to join our Barchester team.


She has also previously worked in a care role in Dementia and complex care.

Duncan

Duncan

Job Title: Head of Maintenance Joined: 2023

Duncan is our Head of Maintenance at Hundens Park. He has worked in maintenance roles within care home services for the last 8 years. Before this, he worked as an Engineer at Nissan for 15 years. Duncan also works as our Health and Safety Champion, ensuring all measures are met to maintain the safety and security of our residents and staff.

Michaela

Michaela

Job Title: Registered Nurse Joined: 2020

Michaela is one of our wonderful Nurses here at Hundens Park. Michaela qualified as a Registered Mental Health Nurse 10 years ago and has spent the last 4 years of her Nursing career at Hundens Park. Michaela works across our complex care units, ensuring that our residents receive an exceptional standard of care.

Katie

Katie

Job Title: Senior Care Assistant Joined: 2014

Katie works as Senior Care Assistant at Hundens Park on our General Nursing Unit. She ensures the smooth running of the unit and exceptional care delivery is maintained. Katie has worked at Hundens Park for 10 years, having gained her NVQ 3 Health and Social Care qualification during her time here. Katie is also our Speak Up Champion for the home.


The Speak Up Champion role ensures we create a culture where everyone feels safe and supported to speak up about any concerns they may have, and Katie ensures she supports this by being a voice for all at Hundens Park.

Jessica

Jessica

Job Title: Care Assistant Joined: 2014

Jess has worked at Hundens Park for the last 10 years in the role of Care Assistant, supporting residents in our General Nursing Unit. Jess is also our Wellbeing Champion here at Hundens Park. The Well-Being Champion is able to signpost and support their colleagues with maintaining their physical and mental wellbeing, whilst promoting a positive working environment.

Caitlyn

Caitlyn

Job Title: Care Assistant Joined: 2021

Caitlyn works as a Care Assistant in our complex care units. Caitlyn has trained within Barchester to become a Dementia Champion. Dementia Champions ensures that our staff are equipped with the knowledge to be able to provide the best quality care possible to our residents. This is by ensuring staff have the skills required around types of Dementia and the effects Dementia can have on a person, and by understanding residents’ individual needs.

Samsan

Samsan

Job Title: Care Assistant Joined: 2023

Samsan works as a Care Assistant in our complex care units.


He joined the team in 2023 and has built some great relationships with both residents and staff members.


Samsan is a reliable and dedicated member of the team. He always has a smile on his face.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Hundens Park Care Home to verify any information. View our terms and conditions. Barchester Hundens Park Care Home has an Enhanced Service - more info.