Barchester Hundens Park Care Home

Hundens Lane, Darlington DL1 1JF
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9.9 55 Reviews
  • Barchester Hundens Park Care Home, Darlington
Hundens Park Care Centre makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Ana Spataru (General Manager)

Local Authority / Social Services

Admission Criteria

  • Following Individual Assessment
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (49)

Barchester Hundens Park Care Home Reviews (55)

Total of 55, showing 41-55
9.9

Barchester Hundens Park Care Home has a Review Score of 9.9 (9.889) out of 10, based on 26 reviews in the last 2 years. Over all time Barchester Hundens Park Care Home has 55 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My grandad has settled into the home really well. As a family, we feel that all of his care needs are being met effectively and efficiently by all care staff.
The care home have been a great support for my nana and showed understanding and empathy when she comes to see my grandad on a daily basis.
Overall
we are happy as a family with the care that is being given.

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Overall Experience  Overall Experience 5.0 out of 5

My sister was admitted to the care home in December 2018. My sister passed away after only been a resident for 7 days. During those 7 days, my sister was treated with the utmost compassionate care by every single member of staff. The staff treated all the family with the same compassion, nothing was
too much trouble for them and we are a big family, visitors were constant those 7 days. We were always made to feel at home, coffee and biscuits were constantly provided along with tissues and kind words when we cried, we cried a lot.
All the family feel blessed that my sister passed away in such lovely surroundings and we would without hesitation recommend this lovely care home to anyone who asks.
I wish to express my personal thanks to everyone single member of staff, it is a fabulous team, they should be very proud of themselves.

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Overall Experience  Overall Experience 5.0 out of 5

We were lucky enough to visit the care home with a small group of children from Darlington College Child Care Centre. We were made to feel very welcome, with the staff ensuring the children felt comfortable and informed regarding what happened at the home. We were given a guided tour explaining to the
children the extensive activities some of the residents were able to enjoy. The home is beautiful with lovely gardens and an amazing team caring for the residents with compassion and dignity. Thank you for allowing us to visit and we are looking forward to coming back at Christmas time when we can hopefully sing some Christmas songs for you all.

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Overall Experience  Overall Experience 4.0 out of 5

Putting a parent into a care home is a very difficult decision, lots of guilt and sadness, so I am pleased to be able to say that the decision to choose Hundens Park was the right one. From the moment Mum arrived she has been treated with nothing but dignity and respect. Whilst the facilities are fine
the biggest asset that the home has is its staff. They are kind, respectful and trustworthy. Nothing is too much trouble and their care and compassion extends to us as a family. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

Care is generally good.
Car parking can often be a problem when training days are being held (frequently).
There is space to extend the car park - currently, the staff probably occupy 80% of existing space.
Sometimes it's difficult to find a member of staff on arrival.
The recent new manager has
made a big improvement to the home.

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Overall Experience  Overall Experience 5.0 out of 5

I have found that my husband has been very well looked after by all members of staff.
The home has a very homely atmosphere and is very friendly when visiting, I have no complaints at all and would recommend this home to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

Words cannot express the gratitude and appreciation l feel for the unquestionable loving care and support given to my mum in law at all times throughout her stay.

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Overall Experience  Overall Experience 5.0 out of 5

Met the Manager and Staff in February 2017 when my mum was first transferred to the home. Visiting from the USA, I was back home to make sure my mum was placed comfortably in a new care home. I cannot begin to speak more highly of the management and staff at this home. They have gone the extra mile
to make sure my mum is cared for. Relatives and friends visit weekly and send me news on her care and it is the best I could hope for - being so far away I do rely on their reports, but to add to this I can contact my mum via Face time and I am so pleased that the manager has arranged this. This place is the best and everyone who works there should be proud!

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Overall Experience  Overall Experience 5.0 out of 5

Couldn't fault the place, absolutely fantastic. The staff are all lovely.

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Overall Experience  Overall Experience 5.0 out of 5

Outstanding care, staff, management and home, I couldn't summarise our experience better. I have working knowledge of the care home industry and was so pleased Hundens Park could cater for our beloved friend and his wife during what would be their final journey together.


The care, attention and

dignity our friend received was outstanding. The manager and his team are a complete credit to the home and industry - I wish every provider could see the standard of care and attention that is provided at Hundens, and use this as the benchmark for all homes.

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Overall Experience  Overall Experience 5.0 out of 5

First and lasting impression of a home offering and providing honest care to clients and families. Staff approachable, friendly and caring, environment warm and welcoming. Very nice well done to the manager and staff. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are first class as nothing is a trouble to them. They are very caring and respect the privacy of patients. Whatever you want, they try their best to provide. All very caring people.

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Overall Experience  Overall Experience 5.0 out of 5

First class home and service.

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Overall Experience  Overall Experience 5.0 out of 5

Having already experienced dementia care elsewhere your service is superior in all activities associated to providing a dignified and caring service, also across the catering provided for residents.
Every member of staff demonstrates a high quality and caring service, ever mindful of the individuals
preferences and limitations. This is also extended to visitors with an open and friendly manner. Where incidents occur, information and action is taken directly, provided to the appropriate person. An area for improvement is to provide some interactive activities where residents are involved eg. armchair exercises.

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Overall Experience  Overall Experience 5.0 out of 5

My mam loves it here now, she has dementia so at first she wanted to go home, but the staff were so patient and helpful. We had all her things put in her room, even the internet, T.V on the wall. They helped her settle in, cut her nails and painted them, talked to her, gave her help even when she did
not know she needed it, like changing her, washing her face, giving her lots of drinks. She loves the food.

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Current Review Score: 9.9 (9.889)

Overview of Review Score

The Review Score of 9.9 (9.889) out of 10 for Barchester Hundens Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Barchester Hundens Park Care Home is calculated as follows: ( (272 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 305 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hundens Park Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Mar 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (11)

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Meet the Team (9)

Ana

Ana Trifasi

Job Title: General Manager

Joined: 2010

Ana is our General Manager here at Hundens Park. Ana has been qualified as a Registered General Nurse for 17 years and has spent 14 of those years at Hundens Park. Ana’s first role at Hundens Park was as a Care Assistant.


She then progressed through various roles, including Registered Nurse, Clinical Lead Nurse, then Deputy General Manager. Ana now works as the General Manager of the home. Ana is very passionate about palliative care and is one of our three Palliative Care Champions at Hundens Park. The Palliative Care Champions are ensuring that we provide a dignified and respectful journey to all of our residents.

Victoria

Victoria Goodchild

Job Title: Deputy General Manager

Joined: 2023

Victoria is our Deputy General Manager here at Hundens Park. Victoria has been qualified as a Registered Mental Health Nurse for 6 years and has spent 4 of those years within Barchester Healthcare. Victoria’s passion for Nursing lies within elderly care and she has worked in both older age acute mental health services and Dementia care services since qualifying as a Nurse. Victoria is one of three Palliative Care Champions at Hundens Park. Victoria is currently studying for her Postgraduate qualification in Healthcare and Social Care management.

Laura

Laura

Job Title: Home Administrator

Joined: 2024

Laura works as the Home Administrator at Hundens Park. Laura has worked in finance and administration for the last 15 years and has now come to join our Barchester team.


She has also previously worked in a care role in Dementia and complex care.

Duncan

Duncan

Job Title: Head of Maintenance

Joined: 2023

Duncan is our Head of Maintenance at Hundens Park. He has worked in maintenance roles within care home services for the last 8 years. Before this, he worked as an Engineer at Nissan for 15 years. Duncan also works as our Health and Safety Champion, ensuring all measures are met to maintain the safety and security of our residents and staff.

Michaela

Michaela

Job Title: Registered Nurse

Joined: 2020

Michaela is one of our wonderful Nurses here at Hundens Park. Michaela qualified as a Registered Mental Health Nurse 10 years ago and has spent the last 4 years of her Nursing career at Hundens Park. Michaela works across our complex care units, ensuring that our residents receive an exceptional standard of care.

Katie

Katie

Job Title: Senior Care Assistant

Joined: 2014

Katie works as Senior Care Assistant at Hundens Park on our General Nursing Unit. She ensures the smooth running of the unit and exceptional care delivery is maintained. Katie has worked at Hundens Park for 10 years, having gained her NVQ 3 Health and Social Care qualification during her time here. Katie is also our Speak Up Champion for the home.


The Speak Up Champion role ensures we create a culture where everyone feels safe and supported to speak up about any concerns they may have, and Katie ensures she supports this by being a voice for all at Hundens Park.

Jessica

Jessica

Job Title: Care Assistant

Joined: 2014

Jess has worked at Hundens Park for the last 10 years in the role of Care Assistant, supporting residents in our General Nursing Unit. Jess is also our Wellbeing Champion here at Hundens Park. The Well-Being Champion is able to signpost and support their colleagues with maintaining their physical and mental wellbeing, whilst promoting a positive working environment.

Caitlyn

Caitlyn

Job Title: Care Assistant

Joined: 2021

Caitlyn works as a Care Assistant in our complex care units. Caitlyn has trained within Barchester to become a Dementia Champion. Dementia Champions ensures that our staff are equipped with the knowledge to be able to provide the best quality care possible to our residents. This is by ensuring staff have the skills required around types of Dementia and the effects Dementia can have on a person, and by understanding residents’ individual needs.

Samsan

Samsan

Job Title: Care Assistant

Joined: 2023

Samsan works as a Care Assistant in our complex care units.


He joined the team in 2023 and has built some great relationships with both residents and staff members.


Samsan is a reliable and dedicated member of the team. He always has a smile on his face.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Hundens Park Care Home to verify any information. View our terms and conditions. Barchester Hundens Park Care Home has an Enhanced Service - more info.