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- Middleton Hall Retirement Village care home







Middleton Hall Retirement Village is an award-winning, purpose-built retirement community set in a beautiful 45-acre estate that offers a range of residential care services and supported apartments. Independent retirement living apartments and bungalows are also available to purchase on site.
The care services offered include:
Middleton Grove - supported apartments in the historic heart of Middleton Hall offering spacious and comfortable rental accommodation. Care support, housekeeping and dining services are included to...
Care Provided by Middleton Hall Retirement Village
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees are based on Middleton Hall's individual assessment of care needs, which determines the most suitable type of care service best placed to meet the person's needs. The fee rates vary depending on the type of care required and the type of care service within Middleton Hall. For more information about fees and charges and what is included within the fee rates, please contact Middleton Hall for further details.
The price(s) shown are provided by the care home. Contact Middleton Hall Retirement Village for full pricing details and T&Cs.
Contact Middleton Hall Retirement Village to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Middleton Hall Retirement Village
- Private Owned
Person in charge
- Debby McGinnes(Head of Care & Quality)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (82)
- Couples/Companion Rooms (4)
Visiting
- Open visiting policy and visitors welcome at any time.
Parking
- Parking is freely available in car parks near Reception.
Middleton Hall Retirement Village Reviews (81)
Middleton Hall Retirement Village has a Review Score of 9.8 (9.799) out of 10, based on 28 reviews in the last 2 years.
Over all time Middleton Hall Retirement Village has 81 reviews.
Excellent has been my experience. I came for respite after receiving a new knee, and with the wonderful care of the staff, I'm back on my feet walking unaided. Three sessions with the physios have helped enormously, too. The apartment has a balcony, a great asset, and the refurbishment, especially the kitchenette set up for modern living, though I didn't need to use it! Menus and food excellent and varied. But, if I was a more elderly lady, it could be a bit daunting in its modernity.
We are so pleased to be able to play a part in your recovery post knee surgery, and that your short stay at Middleton Hall was a positive experience. It is good to hear that your found the apartment and food of a high standard, and that the sessions you had with our Health and Well-being team to...
Our friends had lived in private accommodation at Middleton Hall Retirement Village for a number of years. We have always been impressed by the beauty of the surroundings, the condition of all buildings, the hospitality, food and the excellent service provided by staff at Middleton Hall. Above all, the professionalism and selfless care given by staff to all of us has been outstanding. They had chosen to live here because it also gave them the security of onward care in older age should it be required. Due to health issues, it was necessary for them to be looked after by professional Care staff in their latter years at Middleton Gardens and Middleton Oaks. They were cared for with the utmost respect and dignity. The care given gave us peace of mind that the correct choices had been made for them. We would highly recommend Middleton Hall Retirement Village.
Thank you for taking the time to complete this review and for your kind words. We know that you have had a long-standing connection with Middleton Hall, visiting your friends over many years, and have got to know the teams well. We are pleased that we were able to play a significant role in...
I have been extremely well looked after by all your staff during my recovery stay with you. The health team got me from a Zimmer frame to walking alone in 4 weeks in the gym and the swimming pool. The girls up front were always helpful and smiling. Nothing too much trouble. I enjoyed my stay with you.
Thank you so much for taking the time to complete this review of your short stay with us at Middleton Hall. We are glad that the care team and the Health and Well-being team were able to play a part in your recovery process, and that this was a positive experience all round. I will share your comments with the teams involved.
I truly enjoyed my time at Middleton, if I hadn't bought as many luxury cars I could have happily moved in permanently!
We are glad that you enjoyed your time with us, and we would be more than happy to welcome you back if you require any assistance in the near future. I will share your comment with the care team as well as the senior management team.
During her time at Middleton Hall she enjoyed her own luxurious space and company whenever she needed it. Although she was 89 when she moved in she was still very independent and enjoyed walks in the vast grounds.
Sadly she died in March this year, her only wish was that she remained in her own Apartment. Middleton Hall did not fail, infact they went above and beyond to ensure she was comfortable and looking after myself whilst I was on site.
I can't praise the Staff enough for the care and friendship all the staff showed towards her during her stay.
Middleton Hall is an outstanding business from the top to the bottom, their staff are a credit to the Company. I will have no hesitation in recommending this as a Retirement Village and it will be the top of my list when needed.
Kendra Corney
Many thanks for your kind words and we were pleased to have played a part in caring for your mother, from her admission to Middleton Hall, through to her end of life journey. I know that your mother was fully involved in the decision making progress at each stage of her care journey, and it is good...
My husband has been a resident in the dementia unit for approximately 16 months having moved from a previous Care Home. Part of his care requires him to be subject to a DOLS. Middleton Hall has been excellent in allowing him a great deal of freedom and independence while, at the same time, providing unobtrusive supervision and safeguarding.
MH provides an excellent range of facilities and activities. In the case of my husband. He spends a great deal of time between the gym, swimming pool/jacuzzi and the art studio. He really loves his art and has been helped and encouraged by a lovely art teacher.
When not engaged in the above activities, he can usually be found in the on-site restaurant where, once again, staff treat him with dignity and kindness.
I would have no hesitation in recommending Middleton Hall.
Many thanks for you very positive review, and kind words for the teams involved with your husband's care and well-being. We are very proud of the way that we can provide the least restrictive care for resident with a DOLS in place, and that your husband is able to participate in various different...
Middleton Hall Retirement Village
One Man's Experience
I am the sole male resident of the particular section where I am domiciled (other than one man who spends much of his time wandering round the estate 'talking to himself' and into meetings to which he has not been invited). I have been here for approximately 16 months and would like to share my experience to help others avoid similar mistakes and to assist the management team in enhancing the quality of life at Middleton Hall Retirement Village (MHRV).My review covers the following aspects:
The Estate
The approach to the 'estate' is via a long drive with grass and trees on the left and farmland on the right. There is a small 'gatehouse' on the left as one enters this drive. In Spring, flowers such a snowdrops and daffodils emerge from their winter habitat; in Summer, more so.
General: The grounds extend to approximately 45 acres, however a significant portion is dedicated to farming, particularly sheep, Overall, it is poor.
Thank you for taking the time to complete your review about our Estate. Our aim is to provide the best possible experience for our residents, Co-owners and visitors, and our extensive grounds are part of what makes Middleton Hall a unique place to live and to work. Our Estates team have created...
A brilliant place to have respite care after my knee replacement surgery. The staff were all very efficient, friendly and caring. The food was of a high quality and there was a wide choice of activities if you wanted to be involved. Excellent value for money.
Many thanks for your feedback and pleased that we were able to play a positive part at the start of your road to recovery after your knee surgery. Your kind words mean a lot, and I will share them with the teams involved. Best wishes, and we hope you continue to make good progress during your recovery period.
I can recommend Middleton Hall Retirement Village without any hesitation. My mother was a resident for 6 years including during the covid pandemic. The staff are exceptionally friendly, helpful and professional and the rooms and facilities are first rate; including excellent catering. The care given to my mother was loving and empathetic; the staff became her second family.
Many thanks for taking the time to complete this review and provide us with valuable feedback. We really appreciate your kind words on the staff teams involved in your mother's care, as well as the catering team. I will share your comments with the teams and inform the senior management team.
I feel very much at home living here. All the staff are very kind and helpful and a pleasure to know and always willing help in what ever way they are able. My family helped me to find this excellent new home, an excellent choice with lovely grounds and chance of fresh air.
Thank you for taking the time to complete your review and for the valuable and helpful feedback. We are pleased that you have settled well into Middleton Hall and appreciate your kind words regarding the staff team. I will share your comments with the team in Middleton Grove and with the Senior Management Team.
Mum enjoyed her trips out and loved being involved in the many and varied activities.
I cannot fault any aspect of the organisation, it is truely exemplary.
We are grateful that you have taken the time to complete this review, which means a lot to the teams involved in your Mum's care. Thank you for your kind words and it was a pleasure to care for your Mum over the past few years. I will share your feedback with the care team in Middleton Grove, ancillary support teams as well as the senior management.
What a beautiful place. From the initial phone call to enquire and then a look around before our relative going to stay as respite for a few weeks whilst a more permanent home was sorted, the whole process was dealt with care and compassion and gave us reassurance that our loved one was in the best place. The team from managers to domestic were so very supportive, understanding and caring and we couldn't have wished for a nicer place to look after our loved one. The establishment is very clean, smells fresh, is bright and airy with lovely little areas to meet and chat or read a book. The rooms are very spacious and are equipped to meet all needs should it be required. The meals are excellent and presented beautifully. On top of that is the health suite with a pool and gym with personalised programmes created along with an art studio and library not forgetting the bistro which is the central hub of the village for family and friends to meet in a lovely warm and welcoming environment.
Thank you so much for taking the time to complete this review. It means a lot to us, that you have commented so positively on the input from all the different teams at Middleton Hall. Although only with us for a few weeks, we hope your relative will be very happy in his new home. I will share your comments with the teams involved and with the senior management team.
My mother spent the last four and a half years of her life at Middleton Hall. There are no words to describe how wonderful the care was, consistently, throughout that period. Mum arrived in a confused and upset state due to vascular dementia. The staff worked carefully with her to take away the worry and distress she displayed when she first came. They made sure she had a regular routine which started with her being washed and showered every morning so she looked well despite her advancing dementia. Staff worked with her to engage her in activities that she was capable of enjoying, particularly singing and music. As mum's dementia tightened its grip, she was moved the Heartwood House where high levels of staffing made sure she felt loved and cared for as she lost her ability to talk and interact with people. The level of compassion and patience was outstanding. I cannot thank staff enough for their exceptionally good care and kindness
Thank you for taking the time to complete this review, and for your kind and thoughtful comments on the care your mother received during her time at Middleton Hall. It is heartening to know that the team provided high standards of personal care and continued to maintain these standards of person...
I really enjoyed my respite stay everyone was helpful and friendly. I went to all available activities and was made welcome in all the classes. As I intend to live to a hundred afraid I haven't that much money so no doubt would end in the workhouse!
Thank you for taking the time to write this review after your recent short stay. We are pleased that you really enjoyed your stay and thanks again for your positive comments about staff and activities. Since your stay we have introduced a new food and drink menu which has been very well received by our residents. I will share your kind words with the teams involved.
This is the most caring retirement village I know. No resident need be ever lonely. Illness isn't a problem, if family are unavailable a carer will always accompany a resident to the doctors or hospital. All the carers put themselves out to make us feel safe.
Thank you for taking the time to complete this review. We are so pleased that you feel safe and secure living at Middleton Hall, with the knowledge that help is always there when needed.
The staffing was very consistent and all staff well trained. They all knew Mum really well and helped her to take part in the activities she most enjoyed. Respect was always shown for individual likes, dislikes and characteristics. Dementia made life difficult for Mum but all the staff were kind, patient and expert at helping her feel more relaxed. She was always looked after with loving care and compassion.
As my Mum's health deteriorated the staff ensured she had the medical care she needed. Nothing was too much trouble in ensuring she was comfortable and as peaceful as possible. They were always a huge support to me and particularly during Mum's last few weeks.
Thank you for taking the time to write this review and for your very kind words about Middleton Hall, and in particular the team at Middleton Oaks. I am pleased that your found the care provided to be of a high standard, and I know that the team take great pride in the level of detail that they get...
My experience of one week respite care has been very positive. Staff are very caring and helpful. Other residents very welcoming.
We appreciate you taking the time to complete this review and thank you for your positive comments about the staff and other residents during your short stay at Middleton Hall. I will pass on your comments to the teams involved and hope you will choose Middleton Hall, short you require a short stay break in the future.
The care my mum received in her last few months at Middleton Hall was second to none. The home is immaculately clean. The decor up beat, modern and comfortable. The care staff are of the highest professional standard and just as importantly they were all so caring and compassionate with my mum until the end. My mum was so happy and content there and knowing she was safe and loved and well cared for was everything to me. The care staff responded calmly and so quickly when she was at end of life. They ensured that she was kept comfortable throughout and had dignity at her most vulnerable time. They were also incredibly supportive to the family and helped us through a very difficult journey of saying goodbye to our lovely mum
Thank you for taking the time to complete this review and for your kind words on the service provided. I will pass on your positive comments to the Care Team which will mean a lot to them, and to the Housekeeping Team. Although your Mum was only with us for a short period of time, it is pleasing...
Middleton Hall all staff work together. Like cogs on a clock or wheel. Everyone is treated with dignity. It is tranquility in abundance, and care. It is like a haven of peace, tranquility in abundance. I have had a wonderful staff and look forward to my next stay, as a visitor or to stay.
Thank you for taking the time to complete this review and for your kind and thoughtful comments, particularly about the staff team. We would look forward to welcoming you back for another stay at Middleton Hall at any time.
Plenty of activities to chose from, impressive. Thank you
Thank you for taking the time to complete this review and we appreciate your comments, which we will take on board and implement where possible. We do have our activities displayed but accept that for some residents, a copy of these in their room, would be beneficial. I will pass on your kind words...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 March 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 06 July 2026Please contact us for further information about our policy for admissions and viewings at the current time.
News (52) & Events (2)
- 27 Jul 2026
More than 100 garden lovers from across the North East came together to support healthcare charities when they visited Middleton Hall Retirement Village’s National Garden Scheme Open Day in July....
- 24 Jun 2026
Residents at Middleton Hall Retirement Village enjoyed a wonderful day of celebrations as they came together to mark Trooping the Colour. The festivities got underway at 10:30am, with residents gathering...
- 28 May 2026
The team from Middleton Hall Retirement Village was delighted to attend the prestigious North East BusinessIQ Awards 2026, where the organisation was proudly recognised as a finalist in the SME...
- 05 Aug 2026Organiser: Middleton Hall Retirement Village
- 05 Sep 2026Organiser: Middleton Hall Retirement Village
Awards / Recognitions (24)
- 08 May 2026Recipient: Middleton Hall Retirement Village
- 23 Apr 2026Recipient: Middleton Hall Retirement Village
- 23 Apr 2026Recipient: Middleton Hall Retirement Village
Accreditations
There are no accreditations posted yet for Middleton Hall Retirement Village.
Meet the Team (3)

I was honoured and excited to be join the team at Middleton Hall Retirement Village as their Care Director on March 1st 2021. With this role, comes the opportunity to shape, develop and influence how Middleton Hall’s care services move forward and fully believe in the vision and values that have been established.
One of the exciting things is that this is a completely new role at Middleton Hall and I am planning to use my knowledge and experience to add value to the important services that we provide to our residents and families as well as our care teams.
Having initially qualified as a Registered Nurse, I have spent all my career predominantly in the private healthcare sector working with some local smaller companies, as well as larger national care providers. During this time, I have developed my managerial and leadership skills working in different roles within the sector, from Care Home Manager, Regional Director and Operations Director, before joining Middleton Hall.
As Care Director at Middleton Hall, I am responsible for providing clinical and some operational leadership and with the support of the Co-owner team, am focused on Middleton Hall being established as a provider of high-quality care and wellbeing and developing a motivated and engaged care services team.
In my spare time, I enjoy watching all types of sports, particularly rugby and trying to play a bit of golf.

Debby qualified as a nurse in 1984 and spent the early part of her career working for the NHS (older people, accident and emergency and surgical). Debby then moved into the private sector and worked in a private hospital in Grimsby, working on surgical wards and managing occupational health, whilst also working part-time as a tutor at the local college. Training has always remained an important part of her role now.
Throughout her career, Debby always admired older people because of their life stories that make that person unique. A passion she still holds today.
Debby is interested in holistic medicine and qualified in Reiki as well as Indian Head & Swedish Body Massage. Whilst at Middleton Hall, she achieved a first-class honours degree in dementia studies.
She built on this with further dementia training by becoming a Positive Approach to Care (PAC) trainer with Teepa Snow.
Debby enjoys the variety of her role - every day at Middleton Hall Retirement Village is different. Teamwork is essential as everyone has a role to play in making a difference to the lives of older people and supporting them to live their best lives
What makes working at Middleton Hall worthwhile? When you see a special moment between a member of staff and a resident when they really connect.

Sheenagh is responsible for the care and well-being of 16 residents predominately with dementia and a team of 30 Co-owners in Middleton Oaks. Her team are responsible for every aspect of their care; cooking, cleaning, caring for and entertaining all Middleton Oaks residents.
Sheenagh's team ensures that person-centred care is provided, and achieves this due to the relationships they build with their residents. The team in Middleton Oaks don't see themselves as a care facility; they see themselves as home.
Frequently Asked Questions about Middleton Hall Retirement Village
What types of Care is Middleton Hall Retirement Village registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Middleton Hall Retirement Village have?
There are 82 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Middleton Hall Retirement Village?
Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Middleton Hall Retirement Village to the centre of Darlington?
4.3 mile(s) as the crow flies, distance by road may be significantly further.
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