Middleton Hall Retirement Village

Middleton St George, Darlington DL2 1HA
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9.9 68 Reviews
  • Middleton Hall Retirement Village, Darlington
Middleton Hall Retirement Village is an award-winning, purpose-built retirement community set in a beautiful 45-acre estate that offers a range of residential care services and supported apartments. Independent retirement living apartments and bungalows are also available to purchase on site.

The care services offered include:

Middleton Grove - supported apartments in the historic heart of Middleton Hall offering spacious and comfortable rental accommodation. Care support, housekeeping and dining services are included to enable residents to enjoy an independent lifestyle.

Middleton Court - a higher dependency care service designed for people living with, for example, a progressive neurological condition such as Parkinson’s disease, those recovering from a stroke and people requiring a higher level of physical care, such as a needing a hoist to help with mobility difficulties.

Middleton Gardens - residential care in bright and spacious ensuite rooms with communal dining and sitting areas, supported by friendly and professional care teams.

Middleton Oaks – three households providing innovative small group living facilities for up to 8 people living with dementia or memory difficulties. A lifestyle where residents can participate in different events and use all the facilities available on site is promoted.

All residents are supported to stay active and independent and daily activities and regular trips are organised. Residents, their families and friends can enjoy the village’s extensive community amenities including the Orangery café and shop, restaurant, library, art studio and the estate, with sports pavilion, bowls, boules and pitch and putt, woodland walks and community allotments.

The onsite Health and Wellbeing Centre team also assist residents to use the gym and fitness studio, swimming pool, jacuzzi and therapy rooms and undertake one-to-one sessions.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1639 – £2281
  • Self-Funded Residential Dementia Care: £1712 – £2354
  • RESPITE Self-Funded Residential Care: £1803 – £2274

Care fees are based on Middleton Hall's individual assessment of care needs, which determines the most suitable type of care service best placed to meet the person's needs. The fee rates vary depending on the type of care required and the type of care service within Middleton Hall. For more information about fees and charges and what is included within the fee rates, please contact Middleton Hall for further details.

These prices are only a guideline, please contact Middleton Hall Retirement Village to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Middleton Hall Retirement Village

Person in charge

  • Debby McGinnes (Head of Care & Quality)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (82)
  • Couples/Companion Rooms (4)

Visiting

  • Open visiting policy and visitors welcome at any time.

Parking

  • Parking is freely available in car parks near Reception.

Middleton Hall Retirement Village Reviews (68)

9.9

Middleton Hall Retirement Village has a Review Score of 9.9 (9.879) out of 10, based on 25 reviews in the last 2 years.
Over all time Middleton Hall Retirement Village has 68 reviews.

Overall Experience
  • 65
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Date Published
  • 68
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Reviewer Connection to Middleton Hall Retirement Village
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Total of 68, showing 61-68
Review from Janet W (Daughter of Resident) published on 31 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing home facility at Middleton Hall is superb. My father has been a resident for 4 months and everyone involved in his care has done their utmost to ensure that he is comfortable and content. His personal care is tailored to take account of his medical conditions and what he told the Middleton
Nurse he wanted when he first went to the home - a friendly and customer focused facility. The staff know my father well and now know me (as an occasional visitor). The icing on the cake is that his health has improved week by week.
Reply from Jan Hargrove, Marketing Assistant at Middleton Hall Retirement Village

Thank you for taking the time to respond, with some useful detail. It is wonderful to see the positive benefit to your father's health.

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Review from J W (Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
Reply from Jan Hargrove, Marketing Assistant at Middleton Hall Retirement Village

Thank you for your positive review. It is always useful to gain feedback. We would like to discuss further the food and drink provision so that in future you feel able to rate this aspect as positively as all others.

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Review from P S (Daughter of Resident) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and services. I cannot fault this facility. Everyone is treated with dignity and respect. Staff are all highly competent and professional. It is a safe place for anyone to call 'home' whatever their needs.
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Review from Margaret P (Resident) published on 12 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my second visit for respite care and now I am unable to travel alone, and do not see the point of going to hotels to sit and watch TV all day. I hope to visit yearly, in place of an annual holiday. The hall is immaculate and provides a homely, although luxurious environment.
Nothing seems
too much trouble for the cheerful, efficient staff and a first rate chef. The grounds are extensive and all provide suitable walks for those not so active as they once were. I have had a lot to do with care homes, for both family and career reasons. Middleton Hall is by far the best I've come across.
Reply from Jan Hargrove, Marketing Assistant at Middleton Hall Retirement Village

It was a pleasure to have the company of Mrs Pape and we look forward to seeing her on a regular basis.

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Review from D D (Daughter of Resident) published on 20 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident of the small (8 people) family unit for the past 4 years. Her vascular dementia has progressed so from being mobile and able to communicate when she first lived here, she now does not communicate coherently and is not mobile. In that time the dedicated team of carers have
patiently dealt with all these changes, never has she been distressed, she is content and they understand her moods and needs probably better than we do now. All residents are encouraged to join in all activities adapted to their abilities, many of them take part in household tasks as well as physical activities. Their motto is living well with dementia and they certainly do that. The staff in the unit are truly dedicated to their happiness and well-being at all times.
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Review from S S (Resident) published on 26 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came on a much-needed break from being a carer myself I have experienced and observed excellent are and services. A million thanks to the staff and to all who work and live at Middleton Hall.
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Review from Barbara G (Daughter of Resident) published on 23 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother lived in Knaresborough with my father in a retirement home complex. After my father's death mum had no motivation and lost the will to live, she "couldn't be bothered"! We persuaded her to have a two-week respite stay in Middleton Hall and she settled well. The village is ten minutes from
where I live so I see her almost every day but really that is not necessary. She is encouraged to live, keep her mind alert, has excellent food and the staff treat her and me as "family". There will be no difficulty in decided where I will move to.... Middleton Hall.
Reply from Jan Hargrove, Marketing Assistant at Middleton Hall Retirement Village

We are glad that your mother came to Middleton Hall. She is involved in many of our activities and participates greatly to the community here.

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Review from P S (Son of Resident) published on 5 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff spent a lot of time with my sister and myself to listen to our concerns about mum. The staff had their own observations about mum. The staff slowly but surely devised a plan of action and care to help ensure mum would be comfortable in herself and also to ensure mum received the most appropriate
care.
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Current Review Score: 9.9 (9.879)

Overview of Review Score

The Review Score of 9.9 (9.879) out of 10 for Middleton Hall Retirement Village is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.879 for Middleton Hall Retirement Village is calculated as follows: ( (265 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 297 Ratings = 4.879
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Middleton Hall Retirement Village is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Mar 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 04 Sep 2025

Please contact us for further information about our policy for admissions and viewings at the current time.

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Awards / Recognitions (14)

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Meet the Team (3)

Colin

Colin Inglis

Job Title: Care Director Joined: 2021

I was honoured and excited to be join the team at Middleton Hall Retirement Village as their Care Director on March 1st 2021. With this role, comes the opportunity to shape, develop and influence how Middleton Hall’s care services move forward and fully believe in the vision and values that have been established.


One of the exciting things is that this is a completely new role at Middleton Hall and I am planning to use my knowledge and experience to add value to the important services that we provide to our residents and families as well as our care teams.


Having initially qualified as a Registered Nurse, I have spent all my career predominantly in the private healthcare sector working with some local smaller companies, as well as larger national care providers. During this time, I have developed my managerial and leadership skills working in different roles within the sector, from Care Home Manager, Regional Director and Operations Director, before joining Middleton Hall.


As Care Director at Middleton Hall, I am responsible for providing clinical and some operational leadership and with the support of the Co-owner team, am focused on Middleton Hall being established as a provider of high-quality care and wellbeing and developing a motivated and engaged care services team.


In my spare time, I enjoy watching all types of sports, particularly rugby and trying to play a bit of golf.

Debby

Debby McGinnes

Job Title: Head of Care and Quality - Registered Manager Joined: 2000

Debby qualified as a nurse in 1984 and spent the early part of her career working for the NHS (older people, accident and emergency and surgical). Debby then moved into the private sector and worked in a private hospital in Grimsby, working on surgical wards and managing occupational health, whilst also working part-time as a tutor at the local college. Training has always remained an important part of her role now.


Throughout her career, Debby always admired older people because of their life stories that make that person unique. A passion she still holds today.


Debby is interested in holistic medicine and qualified in Reiki as well as Indian Head & Swedish Body Massage. Whilst at Middleton Hall, she achieved a first-class honours degree in dementia studies.


She built on this with further dementia training by becoming a Positive Approach to Care (PAC) trainer with Teepa Snow.


Debby enjoys the variety of her role - every day at Middleton Hall Retirement Village is different. Teamwork is essential as everyone has a role to play in making a difference to the lives of older people and supporting them to live their best lives


What makes working at Middleton Hall worthwhile? When you see a special moment between a member of staff and a resident when they really connect.

Sheenagh

Sheenagh Young

Job Title: Middleton Oaks Care Manager Joined: 2010

Sheenagh is responsible for the care and wellbeing of 16 residents predominately with dementia and a team of 30 Co-owners in Middleton Oaks. Her team are responsible for every aspect of their care; cooking, cleaning, caring for and entertaining all Middleton Oaks residents.


Sheenagh's team ensures that person-centred care is provided, and achieves this due to the relationships they build with their residents. The team in Middleton Oaks don't see themselves as a care facility, they see themselves as home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Middleton Hall Retirement Village to verify any information. View our terms and conditions. Middleton Hall Retirement Village has an Enhanced Service - more info.