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- Middleton Hall Retirement Village care home







Middleton Hall Retirement Village is an award-winning, purpose-built retirement community set in a beautiful 45-acre estate that offers a range of residential care services and supported apartments. Independent retirement living apartments and bungalows are also available to purchase on site.
The care services offered include:
Middleton Grove - supported apartments in the historic heart of Middleton Hall offering spacious and comfortable rental accommodation. Care support, housekeeping and dining services are included to...
Care Provided by Middleton Hall Retirement Village
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees are based on Middleton Hall's individual assessment of care needs, which determines the most suitable type of care service best placed to meet the person's needs. The fee rates vary depending on the type of care required and the type of care service within Middleton Hall. For more information about fees and charges and what is included within the fee rates, please contact Middleton Hall for further details.
The price(s) shown are provided by the care home. Contact Middleton Hall Retirement Village for full pricing details and T&Cs.
Contact Middleton Hall Retirement Village to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Middleton Hall Retirement Village
- Private Owned
Person in charge
- Debby McGinnes(Head of Care & Quality)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (82)
- Couples/Companion Rooms (4)
Visiting
- Open visiting policy and visitors welcome at any time.
Parking
- Parking is freely available in car parks near Reception.
Middleton Hall Retirement Village Reviews (81)
Middleton Hall Retirement Village has a Review Score of 9.8 (9.799) out of 10, based on 28 reviews in the last 2 years.
Over all time Middleton Hall Retirement Village has 81 reviews.
was so helpful as there was so much to continuously communicate. Similarly the Reception Staff dealt with all issues so courteously and the Accounts Dept were clear and efficient handling queries etc. This all helped my parents have the restful stay they needed, and importantly helped us to cope with everything and concentrate on them.
So turning to their care, the accommodation is spotless and the facilities, gardens etc adding much more to the enjoyment of the place. Involvement depends on what residents can manage and so inevitably there are quiet days ahead. This is where the empathy and professionalism of the Carers was delivered with knowledge of our parents needs and situations. It's taken a while to post this but with genuine reflection and thanks.
Thank you for taking the time to complete this review, which we welcome. Although your parents were with us for a short period of time, we are pleased that you found the care and communication between the relevant teams most effective. It can be difficult when parents have differing levels of care...
Four years ago my brother in law on his death bed told me that my sister had dementia and would need caring for. The problem was that I lived in the North East and they lived in the North West and as I lived in a one bedroom bungalow there was no way that she could live with my wife and I so a care home was the only solution. We looked at a number of homes around where she lived but none looked suitable enough so we looked at homes in the North East witch would suite us more as could visit her more often. After looking at a dozen or more we finally settled on Middleton Hall Retirement Village as they had a unit specifically for people suffering with dementia. The care and support my sister received was second to none, The carers and all the staff were friendly and treated my sister as if she was a member of their own family. wherever we went they knew my sister and I cannot thank the staff and everyone who works there enough.
Thank you for taking the time to post a very touching review about your sister and the positive experiences that you had about Middleton Hall. We know that Middleton Oaks provides a great setting for residents living with dementia and because of the smaller number of residents in each separate...
Mum was wonderfully cared for, couldn't have asked for anymore. She was very happy in her three and a half years she spent here. It gave her the independence she would have wanted. She was surrounded by what she has always known,; the beautiful countryside and made her final years very special. Thank you to all staff and management at the Oaks.
Thank you for taking the time to write this review and for your kind words. Everyone will have fond memories of your mum and her musical skills, which brought a smile to all. We are pleased that we were able to provide the care and support your mum required during her time at Middleton Oaks and I will share your positive comments with the care and management teams across Middleton Hall.
The care my stepmother received was excellent. The staff are kind and caring, treating their residents as individuals. We were kept informed of any changes etc., especially towards the end. The staff are always pleasant and friendly. The establishment is well run. In each section my stepmother lived in the care was the best there is.
Thank you for taking the time to complete this review and for the kind and positive comments about Middleton Hall and the staff teams. I know that your stepmother was with us for a number of years and that when her care needs changed, she transferred into the most appropriate care service, with...
Middleton Hall is a fantasic place. The place is immaculate. The staff cannot do enough for you. Friendly, professional and caring. I was there for 2 weeks for respite care, made some new friends and loved the staff.
We appreciate your time in completing this review. Although only for a short stay break, we are glad that this was an enjoyable experience. Thank you for your positive comments about the environment and the staff team, which I will share with the different departments and senior management team.
All the Middleton Hall Retirement Village staff were incredibly helpful and accommodating to both my mother and myself as we dealt with such a large change to her lifestyle.
It was inevitably an emotional time for her and the staff showed great empathy for her situation. They were also very good at offering me advice and guidance throughout.
The Middleton Hall facilities are very comprehensive, well-presented and of the highest quality.
I would recommend Middleton Hall very highly indeed.
Thank you for your feedback and although your mother was only with us for a short period of time, we are pleased that this was a positive experience, and that you also received good advice and support from the team at the time. I will share your feedback with the Senior Management Team as well as the care team and would take this opportunity to wish your mother the very best in her new home.
Members of staff are very caring and me sure that residents are informed of activities and facilities.
Thank you for taking the time to complete this review. All feedback is important and especially from current residents, as we continually want to make improvements and develop services across Middleton Hall. I will share your comments with the care and health and wellbeing teams, as well as the Senior Management Team.
Middleton Court is a very special place. I am so very grateful that Mum spent her last few weeks receiving fabulous care and attention from such a wonderful team.
Thank you for taking the time to complete this review and for your kind words. I know that your mum was only with us for a short period of time, but am pleased that you found the care to be of high standard. I will share your comments with the team in Middleton Court and with the senior management team.
I just needed a period of rest with everything taken care of following a period of acute care in the hospital. Middleton Hall provided exactly what I needed, privacy, peace and quiet, lovely surroundings, and very professional and caring staff. And delicious food which tempted even my jaded appetite. Two weeks here and I feel able to take on the world again.
Thank you for taking the time to complete this review and for your kind and complimentary comments on your short stay at Middleton Hall. We are glad that you had a positive experience and that this helped on your journey to making a full recovery from your recent hospital stay. I will pass on your comments to the care team and share them with the senior management team.
Middleton Hall is the pinnacle of professionalism and care. We moved our dad in towards the end of his life when his Alzheimer's became too much for us to be able to give him the care he needed and deserved. The staff at Middleton Hall were incredible. They were so patient and kind with him and with us. We wish he could have enjoyed it longer as there were so many activities for him to enjoy and his room was beautiful with stunning views. Sadly, it was not to be, but we are greatly comforted knowing that he was cared for so well right to the end.
Thank you for taking the time to complete this review and for your very kind words about Middleton Hall, and especially about the teams involved in the care of your dad. Although with us only a short period, it is good to hear that the care your dad received, provided some comfort and reassurance...
I would like to thank the staff at Middleton Hall Retirement Village for their excellent care and support shown towards my mum, during her recent week's stay. The staff were both professional and friendly - getting to know my mum very quickly, helping her to be independent and assisting her when she needed help. During her stay, she enjoyed many of the activities on offer - a day trip, the knit and natter group, and especially the assisted swimming (which she loved!). The opportunity to mic and chat with new friends ensured she enjoyed her stay enormously and knowing she was safe and happy gave me great peace of mind. Another visit is already being planned.
Thank you for taking the time to complete this review and for your very kind and positive words about the care team and living well team at Middleton Hall. It was great that your mum was able to participate in the different activities on offer, and that she particularly enjoyed her swimming...
Like a hotel, very comfortable, friendly and wonderful outside spaces to explore and enjoy.
Thank you for taking the time to complete this review and providing us with valuable feedback. We are pleased that during your stay in Middleton Gardens, you found the overall experience a positive one. I will share your feedback with the teams at Middleton Gardens and Middleton Hall, and we wish you well on your return home, after your short stay with us.
My brother was a resident for over three and a half years and his care was exceptional. Professional caring staff made what could have been a difficult time a great deal easier for him and our entire family. The facilities are superb food excellent and events and entertainment outstanding. Should I or my husband need supervised care home care we hope we will be able to use Middleton Hall.
Thank you for taking the time to complete this review and for the very kind words about Middleton Hall. We are pleased that you found the care your brother received from the team in Middleton Court of a high standard, and we know that your brother really enjoyed participating in the various social...
My father was a resident in Middleton Oaks from November 2022 until very recently. The unique environment based on a family living model, of this amazing residence, meant that my father absolutely thrived during his time here. We had wonderful walks around the extensive grounds, he was able to continue his hobby of swimming due to the spa facilities available and he took part in day trips out with the other residents, which he really enjoyed. His quality of life was enhanced by the enormous amount of care, attention and friendship from the excellent, well-trained staff and managers; he truly felt welcomed as a part of the Oaks family group. As an Alzheimer's sufferer, the small number of residents in his house was extremely beneficial; he was able to form good friendships with the residents and the fact that the same staff were based in each house meant that they became familiar to him, despite his Alzheimers. I cannot recommend Middleton Oaks, part of Middleton Hall, highly enough.
Thank you for taking the time to write this review and for your kind and very positive words about the care your dad received and also of the team at Middleton Oaks. We believe that the smaller style setting has real benefits for those living with different forms of dementia, and it is always good...
The fact that Middleton Hall Retirement Village is employee-owned, makes it unique and is reflected in the way the care home is run and the quality of care given to residents. I have never doubted that my mum is in good hands, and I know that, despite it being a challenge sometimes, she is treated with care and respect.
Thank you for taking the time to complete this review and for the positive comments about Middleton Hall, and the care that your mum receives from the team in Middleton Gardens. I will share your feedback with the teams involved and also with the Senior Management Team.
I could not rate Middleton Oaks more highly. Words such as outstanding, impeccable, professional and superb barely do justice to this facility, truly a ‘home’, that cared for my husband, and by extension his family, at a time of his greatest need. Combining professional knowledge with human warmth, the carers were empathetic, proactive and knowledgeable. Anticipating my husband’s every need, they provided exemplary care based on a deep understanding of both his health and personal needs. When such a level of professionalism is situated in a beautiful building, surrounded by peaceful and extensive grounds, with facilities that would do justice to a first-class hotel, the combination is truly remarkable. I recommend Middleton Hall wholeheartedly and without reservation. Thank you!
Thank you for taking the time to complete this review and sharing such warm and personal comments about the team who cared for your husband at Middleton Oaks. I know it is a big decision when a family member requires 24-hour residential care and I am pleased that you found the teams involved,...
My father was in care for the final 11 months of his life. There are no words to express my gratitude to everyone at Middleton Hall. Every single thing was outstanding. If there were 100 stars on the review I would give it 100 stars. I will not be able to say thank you enough times to every member of staff who treated my father with kindness and dignity. The management was so professional. The room and the facilities were first-class. The food was outstanding. But I’ll keep coming back to the staff and tell anyone who is reading this that the staff are the most amazing people. I visited regularly and each time I left I knew that my father was safe. Choosing Middleton Hall was the best decision we made. We had looked at a number of homes but the beauty of Middleton Hall made it our number one choice. It has wonderful walks around the grounds. There are regular activities for every person there. The gym and the people who worked with my dad were fantastic. Thank you Middleton Hall.
Thank you for taking the time to complete this review and for your very kind words about the team at Middleton Oaks and the others involved with your father's care at Middleton Hall. I am pleased that you found the facilities at Middleton Hall of a high standard and that the care delivered from all...
Facilities are first-class and it is very well-run. No complaints. Everything you need is at your fingertips. Food is generally okay. Enjoyed the fish. Made use of the gym and swim.
Thank you for taking the time to complete this review which is appreciated. We are pleased that you had a positive stay at Middleton Hall and enjoyed the facilities. Best wishes, Colin.
Stunning grounds have given him a beautiful view every day from his window where he loves to watch the wildlife.
Thank you for taking the time to complete this review and for your very kind words about the team at Middleton Court. I will pass on your comments to the team, as well as share them with the senior management team.
I have personally been very grateful for the grounds and maintained paths as I have recently been pushing my brother out and about whilst the weather has been so pleasant.
We visit the chickens and ducks housed in a lovely open fenced area and walk past other areas of the village chatting to staff and residents on the way.
The staff are all amazing, truly dedicated and nothing is ever too much bother.
As a family, we highly recommend this beautiful retirement village which caters for independent residents through to highly dependent residents.
The home even has a unique unit caring for those with dementia in such a special way.
We can highly recommend Middleton Hall Retirement Village which does have lots of activities available for those able to partake.
A big thank you from our family for the wonderful care my brother has received and is still receiving.
Thank you for taking the time to complete this review and for your very kind words. I am pleased that you speak highly of the care your brother receives as well as the co-owners within the care and wider teams. I will pass on your comments to the teams, as well as sharing with the senior management team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 March 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 06 July 2026Please contact us for further information about our policy for admissions and viewings at the current time.
News (52) & Events (2)
- 27 Jul 2026
More than 100 garden lovers from across the North East came together to support healthcare charities when they visited Middleton Hall Retirement Village’s National Garden Scheme Open Day in July....
- 24 Jun 2026
Residents at Middleton Hall Retirement Village enjoyed a wonderful day of celebrations as they came together to mark Trooping the Colour. The festivities got underway at 10:30am, with residents gathering...
- 28 May 2026
The team from Middleton Hall Retirement Village was delighted to attend the prestigious North East BusinessIQ Awards 2026, where the organisation was proudly recognised as a finalist in the SME...
- 05 Aug 2026Organiser: Middleton Hall Retirement Village
- 05 Sep 2026Organiser: Middleton Hall Retirement Village
Awards / Recognitions (24)
- 08 May 2026Recipient: Middleton Hall Retirement Village
- 23 Apr 2026Recipient: Middleton Hall Retirement Village
- 23 Apr 2026Recipient: Middleton Hall Retirement Village
Accreditations
There are no accreditations posted yet for Middleton Hall Retirement Village.
Meet the Team (3)

I was honoured and excited to be join the team at Middleton Hall Retirement Village as their Care Director on March 1st 2021. With this role, comes the opportunity to shape, develop and influence how Middleton Hall’s care services move forward and fully believe in the vision and values that have been established.
One of the exciting things is that this is a completely new role at Middleton Hall and I am planning to use my knowledge and experience to add value to the important services that we provide to our residents and families as well as our care teams.
Having initially qualified as a Registered Nurse, I have spent all my career predominantly in the private healthcare sector working with some local smaller companies, as well as larger national care providers. During this time, I have developed my managerial and leadership skills working in different roles within the sector, from Care Home Manager, Regional Director and Operations Director, before joining Middleton Hall.
As Care Director at Middleton Hall, I am responsible for providing clinical and some operational leadership and with the support of the Co-owner team, am focused on Middleton Hall being established as a provider of high-quality care and wellbeing and developing a motivated and engaged care services team.
In my spare time, I enjoy watching all types of sports, particularly rugby and trying to play a bit of golf.

Debby qualified as a nurse in 1984 and spent the early part of her career working for the NHS (older people, accident and emergency and surgical). Debby then moved into the private sector and worked in a private hospital in Grimsby, working on surgical wards and managing occupational health, whilst also working part-time as a tutor at the local college. Training has always remained an important part of her role now.
Throughout her career, Debby always admired older people because of their life stories that make that person unique. A passion she still holds today.
Debby is interested in holistic medicine and qualified in Reiki as well as Indian Head & Swedish Body Massage. Whilst at Middleton Hall, she achieved a first-class honours degree in dementia studies.
She built on this with further dementia training by becoming a Positive Approach to Care (PAC) trainer with Teepa Snow.
Debby enjoys the variety of her role - every day at Middleton Hall Retirement Village is different. Teamwork is essential as everyone has a role to play in making a difference to the lives of older people and supporting them to live their best lives
What makes working at Middleton Hall worthwhile? When you see a special moment between a member of staff and a resident when they really connect.

Sheenagh is responsible for the care and well-being of 16 residents predominately with dementia and a team of 30 Co-owners in Middleton Oaks. Her team are responsible for every aspect of their care; cooking, cleaning, caring for and entertaining all Middleton Oaks residents.
Sheenagh's team ensures that person-centred care is provided, and achieves this due to the relationships they build with their residents. The team in Middleton Oaks don't see themselves as a care facility; they see themselves as home.
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