Rydal Care Home

I was sent to Rydal Care Home to recuperate from an operation at the hospital to mend a right broken femur. This was after one week spent in a different hospital. Because of visiting difficulties there for my husband (83 years old). Rydal Care Home kindly offered me a bed and the excellent physiotherapy treatment there helped me to go home after about ten days. My dairy free diet caused some difficulty with meals but the excellent cook used his imagination andall was well. My thanks to the pleasant, very good staff.

My father spent two weeks in Rydal Care Home after a hip replacement. The staff took great care of him and met all his needs. The physiotherapists got him back on his feet safely and he is now home. Thanks to all who were involved in his care.

Staff are great. Food excellent. Room cleaning is poor.

Excellent staff and management.

A great care home with caring, dedicated staff, and our family member is well looked after. A credit to the care home profession.

My late husband was nursed and cared for until his death. The staff treated him with care and compassion and gave me support. I have only admiration for staff as it's not an easy job to do. Just as emotional/physical for them as well as me. A big thank you to the managers and staff.

My brother has been living in Rydal Care Home receiving rehabilitation, he has progressed so much he is now able to return home to live independently. This is down to the hard work of the physios, occupational therapists and also the kind and caring staff. They all go above and beyond, nothing is too much for them. And my brother cannot praise them all enough. The management team are all friendly and welcoming - they always answer the door with a smile! Thank you!

I have found the staff to be excellent. They have always been really helpful and made my dad's stay as comfortable as it can be. He seems settled now and that is a comfort to know he is well looked after.

I feel my dad is getting very well looked after and staff are so lovely and caring. Nothing is too much trouble for them. I've also found them very supportive of myself and feel I have made new friends.

My mother has been in the home now for two years, and her health has predictably declined. The staff have consistently given excellent care and support to the family.

I would recommend Rydal to others.

Outstanding care home, the care is second to none. I was really apprehensive about my grandad going into a home but all staff put me at ease and nothing was too much for them. I’m pleased he got to spend the final part of his life surrounded by love.

Communication and information to and from the home are maintained throughout the year. The staff always make a fuss about Dad and create a good living environment for him.

Communication, for example, a monthly newsletter, would be helpful.

My aunt has lived in the home for over four years and is very happy here. She is generally clean and well-presented when I visit. The staff are very welcoming and friendly, and my aunt has her favourites! Her bedroom is spotless whenever I pop in, with fresh, clean bedding. I am informed if there are any changes in her health and when her toiletries or spending money needs topping up. Activities are provided for the residents, and I'm sure my aunt takes part. I do, however, feel that the huge increases in her fees are excessive, even taking into account the cost of living rises. Overall, I am happy with her care as she is happy.

Keep up the good work. If all care homes could follow your example no one need have any concerns about their loved ones.

I found all the staff, especially the senior staff, outstandingly sensitive and caring at all times whenever I visited. It was nice to see all staff working as a team.

I am more than satisfied with care at Rydal, it may not be the most modern care home but it has everything the residents need, it has a warm atmosphere, the lounge is pleasant, dining room, and also bedrooms. The most important thing for me is the level of care and compassion the staff give to my partner. The staff are first class, they treat the residents with utmost care and respect their dignity. All my partner's needs are met. I also would like to say the nurses are first class. I would also like to point out that the management has an extremely challenging job, which they carry out professionally and again are very caring and supportive. They have a fabulous activities coordinator who goes above and beyond. Whenever I visit the home my partner is in clean clothes, shaven, fresh and clean. It reassures me and if he could express himself I know he would tell me he feels happy and safe. Thank you to all the staff. Forgot to mention the food is also very good.

Staff are very caring - they go the extra mile to help.

The sense of it being just the three of us out together in the fresh air enjoying the sun was was wonderful. There was an ice cream van and I was able to buy Dad a ‘99’ again, something I’d thought I would never be able to do.

It probably seems a small thing but it has created a precious memory for us, and it may have been a fleeting memory for Dad due to his Alzheimers but equally as special. So the staff at this home don’t just care for your loved one. They care for the whole family. They recognise the little things that are important to you which make them exceptional.