Blythgate Manor

5 stars.

and tidy, uncomplaining, although he has his mixed-up, anxious times and can be challenging in the evenings/night time.

her appropriate level of care within her two-week respite stay.
On arrival: Staff were welcoming, attentive and friendly.
Quality of care: Provided high standards of care.
I felt reassured and happy with Mam's overall care/stay.

patient who was aggressive by throwing a plate on the floor and shouting. This is not very nice when visiting a relative and can be quite frightening in such situations.
There have also been other occasions when other patients have been aggressive towards each other, even on occasion making approaches to visitors. In my opinion, this appears to be due to under staffing.

best.

praise all the carers enough. They are always welcoming, friendly, interested and caring even though they have the most difficult job. They have been such a support to us and just knowing that dad is looked after so well makes us feel more settled. Communication is great, dad is always well presented even though he is nursed in bed. They have given us an extra two years we never dreamt we would have. The home came recommended to us and based on our personal experience, we would not hesitate to recommend Chasedale.

acceptable. Rooms are very dark and very basic. Food is transferred by trolley (food not covered), every time I have visited the home staff are gathered outside smoking, also cigarette butts litter the area, just because people suffer from dementia doesn't mean they have to do without a proper standard of living. Respect and treated like human beings and not having to end their lives in a depressing place like this.

dirty. No handrails or seat raisers. Visitors not kept in touch with about other visitors. Staff not knowing a great deal about patients. Food portions too small for some residents.

this was more than a job to these carers, they hugged and gave him a peck on the cheek every night at the end of their shift I think just in case he was no longer with us the next day. They looked into his eyes when they spoke to him it was never a chore. They reassured us that he was in safe hands which they did with such dignity and care. we owe them a lot. Dad is at peace now and they made that journey a little easier. We thank you all from the bottom of our hearts thank you from our family to the Chasedale family xxx

dances. He still knows the family which we cherish at the moment. It helped us so much to know he is cared for so well, is safe and is always clean and happy. After the previous home, he was in it's like a miracle. The staff are all amazing and very caring with all the residents. My family and I can't thank them enough. I would recommend Chasedale to anyone.

personnel, the nurse and the carers to be concerned and caring. Everyone I have met is helpful and knowledgeable and they keep me informed about my wife's sleeping, behaviour etc. I visit every day and have seen "difficult" situations being handled so well and nicely.