Chasedale Care Home, Blyth, Northumberland
Chasedale Care Home, Blyth, Northumberland
Chasedale Care Home, Blyth, Northumberland

Chasedale Care Home is situated in Blyth, closeby to the River Blyth and a short distance away from the beautiful Northumberland coastline.

The team at Chasedale provide residential care and nursing care for people living with dementia. The home also has a male only unit. Care can be provided on a permanent basis, if this is not needed, Chasedale also offers a respite short-stay service.

Chasedale is filled with bright communal areas for residents to relax and socialise in when they please. Outdoors is a beautiful garden which those living here take advantage of in the summer months.

Group: Four Seasons Health Care

Person in charge: Lynette Elliott (Home Manager)

Local Authority / Social Services: Northumberland County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Chasedale Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Chasedale Care Home has a Review Score of 9.5 (9.472)

The Review Score of 9.5 (maximum of 10) for Chasedale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Chasedale Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.472 for Chasedale Care Home is calculated as follows: ( (162 Excellents x 5) + (86 Goods x 4) + (11 Satisfactorys x 3) + (6 Poors x 2) + (4 Very Poors x 1) ) ÷ 269 Ratings = 4.472

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Chasedale Care Home is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 15 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    14
  • Good
    8
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Chasedale Care Home?

  • Extremely LIKELY
    18
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Chasedale Care Home

  • Daughter of Resident/Service User
    6
  • Wife of Resident/Service User
    4
  • Husband of Resident/Service User
    3
  • Sister of Resident/Service User
    3
  • Niece of Resident/Service User
    2
  • more

Management not interactive. Do not know about service users or names. Carers inappropriate towards service users, pulling faces, eating their food, speaking nastily.

No prompting coaching to take medication just left on the table. Breakfast left out until 12pm. People not dressed, rooms untidy and dirty. No handrails or seat raisers. Visitors not kept in touch with about other visitors. Staff not knowing a great deal about patients. Food portions too small for some residents.

How likely would you be to recommend Chasedale Care Home? Unlikely

Average Rating: 

 1.7 out of 5

Overall Standard: Poor

Facilities: Poor

Cleanliness: Poor

Treated with Dignity: Poor

Food & Drink: Very Poor

Staff: Poor

Activities: Very Poor

Management: Very Poor

Safety / Security: Satisfactory

Rooms: Very Poor

Value for Money: Poor

Ronnie Cavanagh, Digital Marketing Executive at Chasedale Care Home responded to this review on 06 Dec 2017:

Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We appreciate all of your comments and I would welcome an opportunity to discuss this further with you. Please reach out to us at the home to arrange a meeting. Thank you once again.

An excellent care home. Good all round attention to residents and their needs, in a clean and pleasant environment.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

After many months of worrying over the day that Dad we knew would need full time nursing care the day arrived. Although only in Chasedale 6 months, this team has left a huge lasting impression on our hearts. Dad was precious to us and they treated him in this fashion. In his final weeks you saw that this was more than a job to these carers, they hugged and gave him a peck on the cheek every night at the end of their shift I think just in case he was no longer with us the next day. They looked into his eyes when they spoke to him it was never a chore. They reassured us that he was in safe hands which they did with such dignity and care. we owe them a lot. Dad is at peace now and they made that journey a little easier. We thank you all from the bottom of our hearts thank you from our family to the Chasedale family xxx

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My husband went into Chasedale at Blyth in January 2017. He was aggressive - it took four carers to change him. He wouldn't eat very unhappy. After a few weeks they managed to take only one career to change him. He now eats everything, has put weight on and is happy - he smiles and laughs at staff dances. He still knows the family which we cherish at the moment. It helped us so much to know he is cared for so well, is safe and is always clean and happy. After the previous home, he was in it's like a miracle. The staff are all amazing and very caring with all the residents. My family and I can't thank them enough. I would recommend Chasedale to anyone.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My sister has just died in April 2017. She had Alzheimers and had been in Chasedale for 2 and a half years.
The care, love and devotion given by staff, it's not a job to them, more a vocation.
Cannot thank them enough.
They really care for their patients.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

During the three and a half years my uncle lived at Chasedale Care Home in Blyth he was always very well looked after. Always clean and well fed.

My uncle was treated as though he was part of their family. We cannot speak highly enough of the staff who looked after him and attended to his every need always with a smile and lots of genuine care for his wellbeing.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find when we visit the home we are made welcome and stay as long as we wish. Have no reason for complaining.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

My mother recently passed away after residing at the home for four years. The care and respect given to both myself when visiting and to my mum staying was excellent and at times beyond what is required, with an honest feeling of love towards my mum. She was active within the home and brought laughter with all the events she took part in which she enjoyed. No matter what time I would call, as I do not live near the area, I was able to talk to staff who were up to date and informed on her condition which allowed me to be comfortable with her stay. Other family members who visited had the same opinion of the quality of service provided, thank you.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The only issue I would have would be not enough staff to cope. As it takes two to attend showering and if other clients need to be helped to the toilet, they often have accidents while waiting for help and it is most upsetting for them.

How likely would you be to recommend Chasedale Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Sadly my father died in December 2016 at Chasedale. During his last weeks, the support of every member of staff at the home was faultless for him and for his family. I visited at all times of the day and night and was welcomed and supported every time - even offered refreshments by the catering staff who knew who I was and what was happening. In his last hours, I was unable to get to the home quickly enough and Dad died surrounded by staff who loved him with his main carer holding his hand. This is a huge comfort to me, as were their tears mingled with mine when we arrived later. The Chasedale family mourned his loss as keenly as we did. I cannot speak highly enough of every single person we met during our relationship with Chasedale - their parting words to me "We are your family, you are always welcome here". They meant it and I felt it.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We come to the home regularly and everyone who works there always acknowledges you and they are very friendly. The home has a very pleasant smell and is clean. The food is of a high standard.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Everything is fine.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

The staff are very patient with my father and extremely caring. I feel they help him keep his dignity as best they can.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father, having resided at Chasedale for over five years, was bravely losing his battle with his vascular dementia and health problems. It was 7 days after the doctor though my father would pass away. Please note the managers, the nurses and the wonderful care staff afforded my father with total respect and great concern for his comfort right to the last. I feel this care home should be given the recognition it so well deserves. All the staff go that extra mile. Thank you.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My wife was placed into care in Chasedale approximately 18 months ago after I had looked into homes within a reasonable travel distance. I have been more than satisfied with her care over this time even though at the time I was very reluctant to allow placing her into any home. I have found the management personnel, the nurse and the carers to be concerned and caring. Everyone I have met is helpful and knowledgeable and they keep me informed about my wife's sleeping, behaviour etc. I visit every day and have seen "difficult" situations being handled so well and nicely.

How likely would you be to recommend Chasedale Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My husband has been a resident at Chasedale Care Home for 6 years. This is an excellent home with wonderful staff both to my husband and I. The care they give is excellent. I worked in care myself for 11 years and would have loved to work at Chasedale Care Home. Just one fault I have is that they are short of staff on my husbands unit as they work very hard and care so much for the residents.

How likely would you be to recommend Chasedale Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care of our Mum received in the Lindisfarne Wing was exceptional. She was always cared for lovingly. She felt at home here and her needs were met at all times which was very re-assuring to us as a family. We couldn't single out individual members of staff as the whole team, including kitchen and laundry staff, contributed to high-quality care in a humble environment.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

The care staff are wonderful, very caring and attentive, friendly and approachable. My mother-in-law is very happy here.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister was in Chasedale Nursing Home for 2 and a half years before she died. She received excellent care, was always clean and comfortable, and apart from the care she received, the staff were very loving and caring towards her. She loved them all, and died peacefully in the home, with the girls caring for her. I can't praise the staff at Chasedale enough, nothing was ever a trouble for them, and I for one am very grateful for the love and care my sister received, and their kindness to me.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been at Chasedale for a relatively short time and isn't in a position to use all the facilities. The staff are the thing that makes a care home a home and our family have been very impressed with their friendly, personalised approach.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

When my relative moved in 9 months ago I thought the home was rather basic and austere but the excellence of the staff and care has resulted in a great improvement to his physical health and wellbeing. I'm really impressed and grateful for the dedication of the staff dealing with many challenging cases. I now realise that the hard floors and safety measures which was initially off putting to myself are so valuable to the standard of care and beneficial to the dignity of residents.

How likely would you be to recommend Chasedale Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Spotlessly clean. Staff are very good and also the meals are very good. The whole place is excellent.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a thank you for all the care given to my husband. My dear late husband had Alzheimer's dementia and had been an inpatient in a centre then a week in another care home where it was felt he would be better in Chasedale care home. We appreciated all the places he was in where we had tremendous help and support for which I and our family and friends much appreciated. My husband settled well in Chasedale and all were so helpful and kind to him and to me and my family and friends. We had been looking forward to him finding a place we could be together more. Sadly it wasn't to be, he was taken to Wansbeck Hospital with severe chest pains he had bilateral pulmonary emboli. He was a week in Wansbeck where he again had wonderful care also from carers from Chasedale. He died on 30th April we are so grateful for kindness and care shown.

How likely would you be to recommend Chasedale Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

October 2013

Nurse of the Year Award 2013

Recipient: Chasedale Care Home

Date: Tuesday 01 Oct 2013

more details

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Care Home Idol 2016

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