

Care Provided by Bluebell Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Lifestyle Care (North East) Opco Ltd
- Private Owned
Person in charge
- Tracy Gallagher(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1998
Room Information
- Single Rooms (67)
Bluebell Manor Reviews (38)
Bluebell Manor has a Review Score of 8.1 (8.074) out of 10, based on 3 reviews in the last 2 years.
Over all time Bluebell Manor has 38 reviews.
My Mum is so happy and very well looked after in Bluebell Manor. She has been there for almost 1 year and has been cared for to the highest standard. The food is fantastic the dining hall is always spotless. The day to day activities on offer are really good and the staff who organise them are so caring and patient. The home is currently undergoing modernisation and is being done in such a way the residents don't know it's happening. I would not hesitate recommending Bluebell Manor
Thank you very much for your kind words.The staff at Bluebell will be very happy with your comments - I will ensure they are passed on.ThanksNicola.
My mum has been a resident at Bluebell Manor Care Home for a few years now. Myself and extended family members have been impressed from day one with the level of care provided to my mum by the staff. The staff treat all residents with the utmost respect, care and compassion. No matter what time you call, either in person or on the phone, you are met with a warm welcome. We are so grateful to everyone at Bluebell Manor Care for everything you do.
Thank you very much for your kind words. I will make sure your review is shared with the team.
My grandma is in for respite after a fall, I was a bit dubious after I'd heard bad reviews but there were no places in Cramlington where we wanted her, this was all that was available. The drive up is very steep but plenty of parking! We often park in the town centre and walk over for a bit of fresh air, a nice 10-minute walk. You need to be let into the home which is good security! The manager is friendly and staff say hello. I've found the activity coordinator and lady that works in the kitchen very friendly, helpful, are very welcoming and will do anything for you! My grandma's very stubborn but they are encouraging her to join in which is a great relief to us she's not just sat in her room. She does struggle with some staff but I think that's more because she's deaf. Her room's nice and we could change it around but only downside is she doesn't have her own bathroom where others do, which seems unfair when she's paying same price. Room and clothing are always clean and home doesn't smell like some do.
My mum has been a resident at East Riding since January 2019 and subsequently has been through the recent inspection and changes. Although the home was deemed by the inspection team as being inadequate in several departments I always thought that my mum was in good hands. Now, however, I can see the improvements that have been made and am very pleased with the improvement in staffing levels and overall care of residents. I know how hard the staff are working to ensure that East Riding becomes the kind of home we would all wish our relatives to live in. My mum is very old (over 100) and needs an awful lot of care and attention in all areas of her life and I cannot fault the staff for the way in which they constantly seek to make things as safe and comfortable for her as they possibly can. Under new management, I can see East Riding becoming a first-class 'home-from-home' for its residents.
Thank you to all the fantastic staff at the Bluebell Unit, you cared for my mam for 6 weeks, you all did above and beyond what would be the normal, you all were so kind and helpful. We could not have managed without you. A special hug to 2 members of staff, in particular, you were so special, 2 amazing people, dedicated, professional and caring, thank you so much.
My mother gets exceptionally well cared for. Her relationship with the staff, especially the chap, is wonderful.
When I first came into Millview it was like a 4-star hotel. Covid put paid to that. But since we got a new manager, things are a lot better. Still have some of the original staff and some new ones are good. The food is improving. I like the Activities Coordinator, she helps me a lot. Some of the nurses are very good and I like our new manager.
There has never been a time when I felt I was not helped. The bells have been answered so quickly. Nothing any problem. This is an incredible place and I am very lucky to have been able to come and gain more confidence. All the staff in every department have been most professional, thoughtful, and caring. We are not just a number. Each section communicates with the others and me. So everyone knows what is going on. A huge thank you to you all.
Staff very helpful.
Wish I had been able to come here sooner.
My nan was placed in this care home during the height of covid. She had the virus and also suffered from the early stages of cancer. She was very low, lonely and down because she had to leave her marital home, which she held on to after my grandad passed away, due to illness and was transferred to and from hospitals for months. Since being in the care home she has got her spirit back, she loves it there. She always talks about how lovely and caring the staff are and the chef's food is amazing. She has her own room with all her treasured possessions. The only thing she wants for, is to see her family when covid restrictions are down. I can't thank the care home enough for everything they do for her. Every single one of you is amazing, thank you.
The staff are professional, friendly and happy to talk at all times. As a family, we have no worries about Mam while in their care. Even through the pandemic and not able to visit as normal, we were/are kept up to date. And we’re very grateful to them all.
I have come from difficult times and overall I'm comfortable and I love living here. I enjoy the facilities, especially my Alexa.
Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
I could not have been cared for better. Every member of staff has provided excellent care.
Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive. Take care.
Clean, friendly environment. The staff are very attentive and respectful.
Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive.
I like all the residents and staff. I like the food but butter could be better. My bedroom is big. I love the activities, they paint my nails and my hair for me.
Thank you for your comments about your recent experience at East Riding Care Home. Our residents’ wellbeing is our main priority, and it is great to hear that you are so pleased with the quality of our care. Have a wonderful day.
When our mam first came to the home she was unsure. She stayed in her room due to COVID and we were unsure if she had it or not. Mam was upstairs and did not see anyone, and a week or so passed and Mam went downstairs. She mixed with others, ate food in the dining room, and phoned us with excitement that this happened. We were so happy as Mam had been in and out of the hospital for12 weeks, and 2 respite stays where she was not happy but since talking, eating, etc with other residents our Mam is well looked after. She can even walk better than she has ever done in months and she’s put weight on. She’s looking more like she did at the beginning of the year and since she had to pack her home up, the home allowed her to have some of her belongings with her to make it home from home. Everyone is so kind, from picking the phone up to answering the door. The carers are always kind and always willing to help. We have not been in to look round due to COVID but one day hopefully we will and see mam in her room.
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at East Riding Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
From first visiting, when needing to select a home for my mum, we have always been impressed with the friendliness and support shown. My mother entered East Riding on 23 March. In the first few weeks, she was made so welcome and cared for admirably. Unfortunately, her condition deteriorated and she was unable to experience the full enjoyment and benefits East Riding brilliantly offer. Nevertheless, she has been and still is being treated with great dignity and extremely caring members of the team. It has been very comforting to have the support of the whole team at East Riding during this time.
Thank you, Margaret, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at East Riding Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
My mam had been in East Riding Care Home for over 5-years, and the care and support over that time have improved immensely. The activities and kindness are immense, with lots of fun and smiles along the way. I know she is well cared for, and importantly, she is safe and secure. I would recommend this home without hesitation. A big thank you to all involved.
Thank you, Joan, for letting us know how we are doing at East Riding Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
My father has been staying at East Riding Care Home since the beginning of April. I have to say the care he has been and is receiving is absolutely 1st class and even though I am unable to see my father due to COVID-19 restrictions I have been kept updated on how he is doing and even allowed to talk to my father on the phone. I have also been sent a lovely photo of my father from the staff there, which made me feel really happy, and also seeing my dad happy and smiling was amazing to see. I would definitely recommend East Riding, the staff really do go that extra mile for residents staying there.
Thank you, Beverley, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care; we hope to see you again soon.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 July 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Bluebell Manor
What types of Care is Bluebell Manor registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bluebell Manor have?
There are 67 Single Rooms.
What are the Facilities & Services at Bluebell Manor?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Bluebell Manor to the centre of Morpeth?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bluebell Manor to verify any information. View our terms and conditions. Bluebell Manor has a Basic Service -more info.