
All staff go above and beyond to look after residentsA B(Daughter of Resident/Service User)

a big thank you to all the lovely kind, caring, patient and incredibly hard-working staffSusan L(Niece of Resident/Service User)

I can't speak more highly of the care she was given, particularly end-of-life.Eileen B(Daughter of Resident/Service User)

All staff go above and beyond to look after residentsA B(Daughter of Resident/Service User)

a big thank you to all the lovely kind, caring, patient and incredibly hard-working staffSusan L(Niece of Resident/Service User)

I can't speak more highly of the care she was given, particularly end-of-life.Eileen B(Daughter of Resident/Service User)

Northlea Court Care Home is located in Cramlington and is convenient for shops, amenities, public transport and the A1(M). Manor Walks Shopping Centre is just one mile away.
The centre provides residential care for people who need support with everyday activities such as washing, dressing or eating, as well as keeping on top of taking regular medications. In addition, the service offers specialist residential and nursing care for those who are...
Care Provided by Northlea Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Northlea Court Care Home for full pricing details and T&Cs.
Contact Northlea Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Sandra Smith (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (50)
Northlea Court Care Home Reviews (62)
Northlea Court Care Home has a Review Score of 9.2 (9.158) out of 10, based on 10 reviews in the last 2 years.
Over all time Northlea Court Care Home has 62 reviews.
As soon as one walks through the door of Northlea Court Care Home, you can feel the love. My relation is at end-of-life and the love, care and commitment from staff at all levels are excellent. Thank you so much.
So happy to have my parents-in-law looked after so well. The staff in every department do their very best at all times and put themselves out on many occasions for the residents. My in-laws are happy and contented. We are now able to relax knowing they are in safe hands. Thank you to you all.
All staff go above and beyond to look after residents. Activity staff very often keep residents busy with bingo, games and organising singers. The staff are always available and make time for me if I have any issues with my father. If my father has any medical problems or falls they always ring me to keep me updated.
I was lucky enough to be at Northlea Court with my mum on the day of the summer garden party which was arranged by the events coordinator. It was a wonderful warm and sunny day with the residents outside under the shade enjoying live music, refreshments and ice creams. The residents and staff sang along, danced and joined in with the very happy atmosphere that had been created. Listening to my mum singing and seeing the joy in her face is such a special memory that will stay with me and she also loves to remember the day. The singer was amazing and included all the residents, as did the events coordinator and all the staff to ensure a lovely day was had by everyone, confirming to us that Northlea is a home from home.
My sister appears to be well looked after, clean and has put on weight, which means she must be eating quite well which she hadn't been while looking after herself. Obviously, due to the pandemic, certain aspects have gone by the board, ie: podiatry care or hairdresser, which I am told will shortly be happening. The staff are always pleasant and helpful and if I request something for my sister, they always oblige. My sister is not a mixer, so I'm not sure what activities exist, but I am sure they are adequate.
Staff are very friendly, very helpful and caring.
During these most difficult of times, I have found comfort in that my mother is receiving very good support and care across a range of staff led by positive home management. It is clear that my mother is very well settled and her needs attended to in a professional manner, this confirmed during my phone conversations. My previous visits before lockdown allowed me to see a very clean home with a welcoming team and a warm feeling with staff keen to engage and respond where required.
We are reassured to know that the care provided to my mother-in-law is top quality, especially during these difficult times where we cannot visit. Staff help with telephone/video calls. We are confident that she is very well cared for by lovely, kind, cheerful staff and a manager who is always available and lovely too.
Kindest regards to you all, can't thank you enough.
Thank you, Malcolm, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Northlea Court Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Just wanted to do a review to say thanks to all the staff at Northlea Court for their efforts during this very difficult time. My wife has been in Northlea Court for nearly 9 years now (with vascular dementia) and although I've not been able to see her since last March, the staff have kept me informed by telephone on how she is on a regular basis. All the staff have worked extremely hard to keep Covid at bay, as best they can from within the home, through their procedures and working practices and for that, I'm truly grateful. Thank you.
Thank you, Alex, for your comments about your recent experience at Northlea Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
During this terrible time of Covid-19, the home is exercising excellent strict isolation rules to protect its staff and vulnerable residents. These times are difficult, not only for residents and their relatives but for all of the staff too, who are doing their best to keep the residents safe and happy. I have nothing but praise for the care home and all its dedicated staff dealing with this awful pandemic situation.
Thank you, David, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Northlea Court Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Take care.
My mam moved into Northlea Court in September 2019 when she was no longer able to look after herself and her home became difficult and she needed extra support whilst maintaining a degree of independence. The care both her and her family have received since then has been fantastic. However, in these current testing times, it is so reassuring to know that she is being looked after by the most caring people possible. All of the staff at Northlea go out of their way to make sure the residents are happy and can keep in touch with family members easily by such methods as video call. I would personally like to thank all of the staff for their continued support.
Thank you, Janice, for sharing your wonderful experience of Northlea Court Care Home. We are pleased to hear how well your Mother has settled in, and that you feel she is receiving the care she deserves. We also really appreciate all of your kind comments about our team, as they are working...
My mum was admitted to Northlea Court for respite care but, when it was apparent that she could no longer manage on her own, she became a permanent resident. The staff at Northlea are second to none. I cannot praise them highly enough. They are so caring and loving towards both the residents and their families. Sadly my mum passed away mid-February but in her last few days, staff sat with her, holding her hand and chatting to her and were so caring towards me and my sister when we were there. I would have no hesitation whatsoever in recommending Northlea Court to anyone.
Thank you, for your kind comments about our care team. We appreciate you taking the time to leave feedback for Northlea Court Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mum with dignity and the...
Whenever my mum is not at her best, the staff can always help the situation and make her cheerful again. Nothing is too much trouble. It's a happy place.
Thank you, Ian, for letting us know how we are doing at Northlea Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
His faculties, though fading, are still able to allow him to join in with some activities, notably singing and the staff made a DVD of his appearance on TV in the 1980's which he enjoys seeing - this was a very thoughtful thing to do!
Thank you, Alan, for your comments about your recent experience at Northlea Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we...
Lots of care and attention given how busy they always are.
Thank you, Steve, for your comments about your recent experience at Northlea Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
My husband has been resident in Northlea Court now for 1 year 9 months. He settled very well. He was in another home for 4 months which he did not settle. He is well cared for at Northlea.
Thank you, Christina, for letting us know how we are doing at Northlea Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
In my opinion, I think my brother is cared for very well. Just wish he could get out of bed at times but I'm pleased with his care.
Thank you, Dorothy, for your comments about your recent experience at Northlea Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
Such a lovely care home with lovely staff. So attentive and geniune, a lovely place for my grandad and I wouldn’t want him anywhere else.
Thank you, Bethany, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Northlea Court Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Since Dad moved in to the home in September 2017 we have had nothing but good to say about the home. Communication is great when anything goes awry; if dad is unwell. Staff are always friendly and approachable, going the extra mile. They were so helpful when we needed to arrange an urgent transfer. We cannot say how grateful we are that Dad is being cared for here and doing so well. The staff from the efficient admin, all of the care and housekeeping staff, all the way to the Deputy and the Manager are all approachable and helpful on each occasion we have spoken to them. No criticism whatever.
Thank you, Steven, for your comments about your recent experience at Northlea Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we...
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Northlea Court Care Home.
There are no upcoming events for Northlea Court Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Northlea Court Care Home.
Meet the Team (1)

Sandra qualified as a Registered General Nurse in 1994 and dived straight into the care sector. She has gained a wealth of knowledge from her various roles, including Deputy Manager and Home Manager. Sandra left the business for a year in 2011 before returning as a Home Manager: she has been in her current post at Northlea Court for 10 years. When not at work, Sandra enjoys making and decorating cakes, and her favourite summer hobby is visiting her caravan in Northumberland every weekend. Words of encouragement from Sandra for someone looking for the right care home would be: “Make sure you get a good feeling from the home and the team.”
“The staff at Northlea are very welcoming and will make you feel at home.”
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