Cartref y Borth Care Home

Betws Road, Llanrwst LL26 0HE
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9.4 26 Reviews
  • Cartref y Borth Care Home, Llanrwst
Cartref Y Borth is located amidst the beautiful landscapes of Conwy Valley, as part of the pleasant market town of Llanrwst.

The home's professional team of carers are highly-skilled and experienced in delivering effective residential care solutions, contributing to all area's of individuals' health, well-being and lifestyle.

Residents enjoy a regular activities programme and in-house entertainments provided so they feel at home, while also having access to other health experts and therapists who regularly visit the home.
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Care Provided by Cartref y Borth Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Local Authority with Top Up
  • Local Authority

Good to Know

Group/Owner

Person in charge

  • Kerry Black (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 64+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (0)

Cartref y Borth Care Home Reviews (26)

9.4

Cartref y Borth Care Home has a Review Score of 9.4 (9.399) out of 10, based on 13 reviews in the last 2 years.
Over all time Cartref y Borth Care Home has 26 reviews.

Overall Experience
  • 13
  • 13
  • 0
  • 0
  • 0
Date Published
  • 26
  • 2
  • 6
  • 13
  • 13
Reviewer Connection to Cartref y Borth Care Home
  • 11
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from N S (Resident) published on 8 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really happy and no issues. Cartref y Borth feels like my home. Staff very good and caring.
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Review from J J (Friend of Resident) published on 7 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home and lovely staff.
Would highly recommend.
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Review from Jen J (Granddaughter of Resident) published on 25 November 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Accommodated outside visiting during the summer after lockdown. Good set up with marquees. Staff always friendly and helpful. Put my grandmother's needs first and accommodate hers and our wishes. We look forward to a time when we can visit again!
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Review from Jane W (Daughter of Resident) published on 25 November 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would just like to say that since the new manager has been installed things seem settled and calm, even in these uncertain times. The staff are friendly, caring and relaxed while still being professional, which makes for a lovely atmosphere. It has been very difficult not being able to visit my mum
but the manager and her staff have been great helping her with FaceTime calls and I know she is being well looked after and is happy. I can highly recommend Cartref v Borth.
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Review from S B (Daughter of Resident) published on 7 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was the first time my mother has been in respite care and I was very worried about how she would take to it as she has advanced Dementia. I was reassured upon meeting the staff as they were all so friendly, pleasant and professional. This was proven by how much mum enjoyed her stay and indeed it
was difficult to get her out of the door to go home. She is now full of happy stories and memories and says she would go back tomorrow which bodes well for future respite breaks. I will feel happy taking her again due to the genuinely caring people there.
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Review from Marie N (Daughter of Resident) published on 5 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepmother has been in Cartref y Borth Nursing Home for three years now and she continues to receive excellent care. The carers all go above and beyond to make sure that all the residents are happy and comfortable. Cartref y Borth is an excellent care home and my thanks go to the management and all
the staff there.
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Current Review Score: 9.4 (9.399)

Overview of Review Score

The Review Score of 9.4 (9.399) out of 10 for Cartref y Borth Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.399 for Cartref y Borth Care Home is calculated as follows: ( (72 Excellents x 5) + (56 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 143 Ratings = 4.399
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cartref y Borth Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

No image found

Kerry Black

Job Title: Home Manager Joined: 2015

Kerry has worked in Cartref Y Borth since 2015
Qualified with her Level 5 diploma in 2022


Mae Kerry wedi gweithio yng Nghatref y Borth ers 2015
Cymhwyso gyda'i diploma lefel 5 yn 2022

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