Parc Wern Care Home

Parklands Road, Ammanford SA18 3TD
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8.4 36 Reviews
  • Parc Wern Care Home, Ammanford
Parc Wern Care Home in Ammanford provides quality nursing and dementia care for up to 59 residents in a safe, welcoming, and scenic setting.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Wilson Ncheke (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1994
  • Last Refurbishment: 1996
  • Number of floors: 1

Room Information

  • Single Rooms (58)

Parc Wern Care Home Reviews (36)

Total of 36, showing 21-36
8.4

Parc Wern Care Home has a Review Score of 8.4 (8.395) out of 10, based on 4 reviews in the last 2 years. Over all time Parc Wern Care Home has 36 reviews.

Overall Experience

  • 28
  • 8
  • 0
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  • 0

Date Published

36
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32

Review from Garwyn D (Son of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we vsiit Parc Wren, we are always very impressed with the care given to my father by all staff working there.
Nothing is too much trouble for the manager and her staff.
I am very appreciative of the care and suport my dad has had at Parc Werm and it means a great deal to me to know that
he is safe and well cared for.
A very big thank you to all the staff.

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Review from Alun R (Husband of Resident) published on 19 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Parc Wern are excellent. One only has to ask about/for anything and it's actioned straight away.


The food is good. I have had many meals there.


The home is always very clean.


In summary, I would say it's five star.

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Review from Royston John P (Friend of Resident) assisted by family/friend published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough for the way they look after my sister-in-law and any of the residents in their care. No matter what the residents need or require is no problem whatsoever. The home and grounds are a pleasure to see. Clean and tidy. All of the staff are so friendly, they always acknowledge
your presence. When the staff distribute the meals they smell so nice it makes my stomach roll. Scrumptious. I cannot think of anything else to say, except to say that homes cannot get much better than Parc Wern.

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Review from Ann J (Sister of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm satisfied with the care that's provided and everyone is very friendly.

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Review from Ingrid D (Sister of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home. Will recommend to anybody.

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Review from Carys D (Daughter-in-law of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we first learnt that my dad-in-law had to move to a home two hours away from us, we were so upset but the care, support and love dad receives in Parc Wern has truly been the best ever. Our gratitude is unmeasurable, I cannot tell you the peace of mind this brings us.
A huge thank you. With love
and gratitude.

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Review from Rhiannon P (Wife of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel there could be more variety in choice of meals.

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Review from Meinir D (Sister of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly, helpful and caring to both residents and visitors. They go out of their way to see that my brother's welfare is well cared for as he has difficulty in talking and sometimes understanding what is being said and so gets frustrated. We visit every week and we are always made
to feel welcome and can visit at any time. If he has to be in a home, this is as good as any. In the corridors, they have set up areas such as a library and potting shed with wallpaper to the theme and items in keeping with the area. It cheers the place up and makes it more cheerful.

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Review from Kevin T (Son of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Parc Wren for the last 5 years.
The care she receives is excellent and of a high standard.
The home is clean and all the staff are kind and compassionate.

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Review from Marjorie S (Sister of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was made very welcome at Parc Wern and everything possible was done to make him settle down in his new environment. Staff wanted to know all about him, his life and family, to enable them to relate to him and understand his needs. As a family, we were very anxious about his welfare because
he had a very bad experience at his previous residential home where he was neglected. We need not have worried because the care and attention he has is absolutely excellent. The staff are caring, patient, kind and thoughtful - a wonderful group of people, now we don't worry about my brother because he is safe and well looked after. Thank you Parc Wern.

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Review from K A M (Daughter of Resident) published on 27 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the above care home friendly and welcoming. I have visited at various times of the day and the care my mother receives is dignified. I am informed if she is unwell or requires anything.
The staff are efficient, caring and speak to the residents with patience and kindness. My mother
is given choice even though she is unable to voice her decisions. We chose this care home originally as the manager understood our anxiety and devastation of having to place our mother in a home. She made our decision so much more bearable by her comforting words and reassurance.
There are a variety of activities on a regular basis. The residents are encouraged to take part when appropriate. I would like to take this opportunity to thank all the staff involved in the care of my mother.

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Review from A J (Son-in-law of Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother in law became ill and stopped enjoying food and dad. The staff were excellent in their care and environment which has hopefully paid off. The communication was good and we can only praise the manager and staff.

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Review from A D (Husband of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with all aspects of care and service the home provides for my wife.

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Review from Edwina C (Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only say that everytime I visit I find the staff very friendly and as I can see my friend receives first class care.

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Review from Irene L (Sister of Resident) published on 28 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the management and staff to be approachable, caring, efficient and friendly since my brother was admitted to Parc Wern. The rooms are spacious and clean. Entertainment in the form of concerts, fetes days out when the weather permits. Staff show interest in the residents past as well as
the present which is nice to see. I am always impressed by the homely friendly atmosphere that prevails. Their visitors are welcomed unannounced and at anytime and all are free to walk around unaccompanied. All is open and above board and the residents are always clean and well cared for and happy as possible. As regular visitor I am impressed and grateful.

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Review from Sharon L (Daughter of Resident) published on 26 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home will exceptionally amazing staff who care about the resident and their needs. EVERYONE!! Is truly gifted in their job and as you know if you have a special family member needing more than you can provide be rest assured the staff go above and beyond, I can't praise each and every
person enough who has dealt with both myself and my mum, I take my hat off to you all and thank you from the bottom of my heart for everything you do for my mum.

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Current Review Score: 8.4 (8.395)

Overview of Review Score

The Review Score of 8.4 (8.395) out of 10 for Parc Wern Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Parc Wern Care Home is calculated as follows: ( (32 Excellents x 5) + (15 Goods x 4) ) ÷ 47 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.714 Points relating to the number of positive Reviews for Parc Wern Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8. 4 Positive Reviews ÷ 11.8 = 0.339

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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