Brocastle Manor Care Home

Brocastle, Ewenny, Bridgend CF35 5AU
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9.6 29 Reviews
  • Brocastle Manor Care Home, Bridgend
Brocastle Manor is a not-for-profit care home providing high-quality dementia nursing and general nursing care. It's located on the outskirts of both the market towns of Bridgend and Cowbridge. The home is surrounded by rolling scenic countryside and is in close proximity to junction 35 of the M4 motorway.

Brocastle Manor opened in 2008 and provides 24-hour nursing and dementia care. The home benefits from both a dedicated activities area, garden room, a number of communal lounges and dining areas. It's complemented by a dedicated and experienced workforce to ensure that residents are cared for to maximise a person’s independence and understand their preferences.

There are 80 bedrooms all of which are en-suite. There are plenty of activities for people who access the services to participate in, plus monthly outings. This warm and welcoming home also prides itself on the quality of its care, promoting an ethos of dignity and respect for individuals. There is a selection of tasty and nutritious meals, created by the home's talented chefs. Any special dietary requirements of residents are catered for.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1290

Our bed prices are all inclusive and are bespoke to each individual's needs. We have many funding options available, which we are happy to talk you through. Please contact the care home for further details.

These prices are only a guideline, please contact Brocastle Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Person in charge

  • Linda Jenkins (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Vistors are welcome at any time so residents can spend as much time with their relatives and friends as they wish. To encourage regular visits, relatives have the opportunity to purchase a key fob so
    that they can pop by as they please.

Parking

  • Free, on-site car park.

Brocastle Manor Care Home Reviews (29)

9.6

Brocastle Manor Care Home has a Review Score of 9.6 (9.563) out of 10, based on 12 reviews in the last 2 years.
Over all time Brocastle Manor Care Home has 29 reviews.

Overall Experience
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Date Published
  • 29
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Reviewer Connection to Brocastle Manor Care Home
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Total of 29, showing 21-29
Review from K A (Daughter of Resident) published on 10 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend Brocastle to anyone. They are like a second family to my mum and look after her like she is their relative. The staff are very friendly and welcoming. The home is always clean and tidy. Mum's room and bedding are always clean, her clothes are clean and she is always comfortable. They
involve her in activities and do her hair and nails and she is always happy. The home is in a beautiful and quiet area, with beautiful gardens. I can't thank the home enough for all they do.
Reply from Carolann Jones, Executive PA at Brocastle Manor Care Home

Thank you for a lovely review. We will pass your comments on to the colleague team at Brocastle.

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Review from Jane F (Daughter of Resident) published on 11 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was at Brocastle for the last 3 months of her life. We had cared for her with the support of initially daily carers, and then live in carers but sadly due to her increasing needs and lack of ability to source more care ( pandemic related), we very reluctantly had no choice but to opt for a nursing
home. We had very high expectations for her care and so did this most reluctantly. As soon as Mum went in we could see that it was the best option and all her needs were completely met. Due to covid, visiting changed in nature but the staff enabled us to have as much time with Mum as possible. I live many hours away and if I wasn’t able to physically visit face time calls were arranged as often as I needed.
Her room was a good size with a spacious ensuite overlooking lovely countryside, and always spotlessly clean. The staff were cheerful but gentle and kind. The little things, like finding her favourite youtube channel, made such a difference. Thank you all so very much.
Reply from Linda Jenkins, Manager at Brocastle Manor Care Home

Thank you so much for your kind words, your mother will always be part of our Brocastle family. Best Wishes, Linda

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Review from Melissa D (Daughter of Resident) published on 23 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was a resident of Brocastle for just over a year before he passed away. During that time he was treated with incredible care and kindness. When a member of your family joins Brocastle, the home becomes your home and the staff become your family. We can't thank them enough for their support to us
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Review from W L (Son of Resident) published on 7 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Several years ago we selected Brocastle Manor for my father who was suffering advanced Alzheimers. His condition left him without any ability to communicate or any ability to care for himself, and so he needed advanced care that we simply could not provide at home. Initially, we were understandably
nervous about placing Dad in a home. However, those initial concerns could not have been more misguided. The people at Brocastle Manor have been the most wonderful, caring and loving family we could have wished for.
Dad passed away very recently, and we can confirm that everyone from the management team, to the nurses, to the carers, the cleaners and backstage support teams have all been unbelievably wonderful, thoughtful and caring throughout his time at the home. Some of the loveliest people you could ever wish to bring into your loved one's life. Dad's medical condition was torturous, but the care and joy provided by the team at Brocastle Manor was wonderful. Thank you so much.
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Review from A E (Daughter of Resident) published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was admitted to Brocastle Manor at the start of September. He passed away sadly afte only a few short weeks. The care staff and nursing staff were attentive and compassionate towards my father and the family. They made a very difficult situation much easier to bear.
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Review from W D (Daughter of Resident) published on 7 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Following a lengthy stay in hospital, my mother was accepted to Brocastle Manor Care Centre. My mum had multiple comorbidities and additionally insulin dependent. My mum settled into the home straight away, the healthcare staff were amazing, they treated mum as though she was one of their own family
members. They welcomed me when I want to support mum at mealtimes and always treated her with care and dignity. I cannot thank them enough especially the nurse and healthcare staff.
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Review from Terry Henry M (Husband of Resident) published on 16 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Four times this month my wife's dinner was cold.
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Review from Barrie J (Son of Resident) published on 12 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly, my mum died on the 7th March 2018. She was at Brocastle Manor only for a few months but we couldn't have wished for a better nursing home. We know our mum died in the best place. The staff are truly amazing, caring people. Always there when needed. Conversations with the residents are not patronizing,
they speak to the dementia patients like non-dementia people would be spoken to. Mam's final hours had constant monitoring by the staff when us family were not there.
Thank you all so so much for the care and true love my love experienced while being at Brocastle Manor.
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Review from Jane J (Daughter of Resident) published on 22 February 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was a resident for nine years and my father before her. One of their greatest strengths is the quality of their staff, who are wonderful - cheerful, caring and ensuring my mother was very well looked after. They obviously value their residents as individuals and build a good relationship with
them. This applies not only to the carers and nursing staff, but the support staff as well.


Visiting my mother I was always greeted with smiles and made welcome. The staff always made time to answer any questions and were very supportive to me as well as my mother. The number of staff dedicated to activities has increased during my mother's stay which allows for more one-to-one social interaction as well as group activities and entertainment. Also, the Home is creating some interesting themed areas for the benefit of residents and I understand more projects are planned. I would not hesitate to recommend Brocastle Manor to anyone requiring nursing or full-time care.

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Current Review Score: 9.6 (9.563)

Overview of Review Score

The Review Score of 9.6 (9.563) out of 10 for Brocastle Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.813 for Brocastle Manor Care Home is calculated as follows: ( (118 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 144 Ratings = 4.813
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Brocastle Manor Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 12 Positive Reviews ÷ 16 = 0.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Linda

Linda Jenkins

Job Title: Home Manager Joined: 2008

Linda has been the home manager at Brocastle Manor since April 2022.


Her career in care started almost 40 years ago, working alongside Hafod for many years whilst she was employed by Cardiff Council. She then joined Hafod in 2008 as Residential Care Coordinator in Cardiff and has held various care roles in the organisation.


Personal experience caring for her own parents inspired her passion for ensuring the people in our care receive the highest standard of person-centred care, and that all residents are treated with dignity, respect and compassion.


In her free time, Linda loves to cook and spend time with her daughter, visiting food festivals, theatres and holidays abroad.

Amanda

Amanda Davis

Job Title: Clinical Lead Nurse Joined: 2013

Amanda is the deputy manager and clinical lead nurse in the dementia care community at Brocastle Manor.


I am passionate about making a difference for people living with dementia, however small the outcome achieved. In my role, I am lucky to have the opportunity to build relationships with the families of those we care for, learning about the lives they've lived and the adventures they had, this helps us all to enhance their lives.

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