Mill View Care Home

Very happy with the care my father receives here. Staff are caring and attentive to my father's needs. And to quote my dad "The good is very good and plenty of it!".

Mill View Care Home is a pleasant and friendly home where the staff go out of their way to be helpful.

My grandmother has a very good service at care. The staff at this care home are friendly and provide a good care to patients.

This care home is a good care home, I personally reviewed a few before choosing Mill View for my mother. This care home is clean and well kept. They provide a good service to the patients, where possible to be helped. The staff here are very helpful and friendly. This care home could do with increased activities for the patients that are able. This meaning they can go out for the day or just on a trip.

I feel that this care home is a great place for my grandmother. I feel like all staff are friendly and caring towards their patients.

Everyone was caring loving and kind and always had time and made my auntie's last couple of months very special, she would sing and laugh all day we were very pleased with the care they all give to her. Thank You.

After a six month stay at hospital, my Husband was discharged to Mill View Nursing Home early January 2016. My Husband has settled well due to the care and attention given to him by staff. He enjoys the food and has put on weight after losing 3 stone in hospital. As a family, we have found the staff to be very welcoming and friendly, always eager to answer any questions we may have and understanding that this has been a difficult emotional time for us. While visiting, we have observed how staff treat all residents with respect and create a homely atmosphere for all.

My gran came here as a respite client originally but due to personal reasons had to become a full time resident. At first gran was very upset and unsettled but the staff were wonderful to her and to us as her family as it was very upsetting for us. She soon became settled and very happy, enjoying the company, the activities and entertainment. She was very well looked after, personal needs- clean, hair done weekly, clean clothes. The staff were always calm, patient and fully involved with gran. Even up to her last days everything was the same. As a family visit we were welcome any time day or night, always informed of grans wellbeing and medical needs. I would recommend this home to anyone.

My grandmother came into the home in very sad circumstances (my mother-her daughter) was diagnosed with cancer and could no longer care for my grandmother. So my grandmother was a permanent resident. We have always felt very welcomed at all times when visiting my grandmother she was always well dressed and colour co-ordinated which is very important to my grandmother. We feel that my gran has always been well cared for and she still is even though now my gran is very ill. The staff have always been very informative to us regarding all my grandmothers health issues and general concerns. We feel this is a lovely home, welcoming and vary caring. Our family has always been very pleased with everything here.

My father has been a resident at Mill View Home since February 2015. All the staff are very friendly and they take time to chat and help as much as they can. There is a lovely warm welcome when I visit. The nurses have been excellent when my father had a bad leg they explained everything. Most of all they supported me through a very upsetting and stressful time. I would recommend the home it is a lovely place for my father to live he is well cared for and I enjoy visiting him. Happy place.

Mill View is such a friendly place. There is always laughter going on. You can approach any member of staff, from the top to the bottom and they always give you their precious time to talk, if you have any concerns and that makes you feel one of the team. My mother in law will be 100 on March 9th and I know that they will make her day very special and that means a lot to our family. I can't praise them highly enough, they all deserve a medal!

Lack of consistency mainly and sometimes not much interaction between care staff and residents.

My mother has been very happy here at Mill View. The staff appear attentive and kind. My mother is always clean and beautifully dressed. My mother has her hair done regularly and this makes her happy. She has gained weight since being a resident at Mill View and is happy in herself. The staff keep a close eye on her medical needs and understand her condition. Overall I am happy with her care.

This care home is really fantastic staff go over and above their normal duties to care for Dad. I have no worries that Dad is being looked after with exceptional care, understanding and dignity. Dad has built up a rapport with all care staff and has an outstanding relationship with his carer. They have become real soul mates.

I just wish all Nursing/Care Homes had this standard.

I consider myself as having pretty high standards and I know that I'm quick to criticise where I feel criticism is due but I also like to praise where it's due too as I think it's only fair. The care industry has had some pretty bad press recently and we all had our preconceived ideas of what dad's care would be like but we couldn't have been more wrong. I would like to commend the Manager and her team at Mill View for their dedication in providing an extremely high standard of care for my dad while he was with them for 5 weeks emergency respite. The carers always treated dad with dignity and maintained a light hearted atmosphere throughout his stay while the nursing staff made sure that his medical needs were absolutely spot on right from the start, even contacting his dietitian to confirm daily fluid requirements (thank you). The only reason we moved dad was to bring him closer to the family so that visiting frequency could be increased so fair play, a job well done by you all and you should be very proud of what you do.

Dad is an 83 year old war veteran who came back from Korea at the tender age of 19 having been blown to bits by a mortar bomb. He recovered quite well and worked full time but then suffered two big strokes, one at 42 and another at 60 but still went on to work full time until his mid 50's and even now is still compos mentis so he deserves good care and I believe that he had it at Mill view.

Thank you all once again for all that you have done for my family and I and especially for dad.

Kindest regards.

This is a lovely professional caring home all the staff are excellent and nothing is too much trouble for them . They take excellent care of my dad , and he is very happy living there ..this gives peace of mind for our family.