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Mill View Care Home

Brook Street, Ystrad, Pentre, Rhondda, Cynon, Taff CF41 7RB
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Mill View Care Home, Pentre
Mill View Care Home, Pentre
Mill View Care Home, Pentre

Mill View was established in 1991 and was the first purpose-built care home in the Rhondda. It has an open, homely atmosphere and the manager and staff understand that it is important that residents and their loved ones feel listened to and valued.

The aim is to ensure everyone is cared for and made to feel safe and secure and to do this Mill View has a dedicated, professional team....  

Care Provided by Mill View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,260 - £1,450£1,260 - £1,450
Residential Dementia Care£1,350 - £1,550£1,350 - £1,550
Nursing Care£1,400 - £1,600£1,400 - £1,600
All Nursing and personal care are included in the fees.
Small additional charges will apply to extra services such as hairdressing and Chiropody.

Top ups are usually required and are higher in some cases (i.e for premium rooms) and are assessed on an individual basis - please enquire with management.

Contact Mill View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group / Owner

Person in charge

  • Meriel John (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (3)

Visiting

  • open visiting policy

Parking

  • car parking avialable on site

Mill View Care Home Reviews (55)

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9.5

Mill View Care Home has a Review Score of 9.5 (9.512) out of 10, based on 8 reviews in the last 2 years. Over all time Mill View Care Home has 55 reviews.

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Showing 55 reviews matching selected criteria
Review from Gwyn P (Daughter of Resident) published on 12 October 2022 Submitted via Postal Card
Overall Experience

My mum and dad have been residents since early October 2021. It was in the COVID19 pandemic and my sister was not sure it was the right home for them. Sadly, we lost our dear dad last weekend. The staff were amazing, so kind and compassionate, their care ensured his passing was peaceful and dignified. My sister and I are now confident that Mum is in the right place. We wouldn't want her anywhere else. Thank you dear staff, you make such a difference!

Reply from Bikram Choudhary, Director at Mill View Care Home

Thankyou for your kind review, the staff team will be delighted.

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Review from Glynis S (Daughter of Resident) published on 7 June 2022 Submitted via Postal Card
Overall Experience
My mother is approaching 99 years old, she doesn't always join in activities, but the staff tries so hard to encourage her to participate.

The care are attention she receives from the staff is excellent and cannot be faulted.

Reply from Bikram Choudhary, Director at Mill View Care Home

Thanks for your review., the team will be pleased with your feedback.

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Review from Cheryl P (Daughter of Resident) published on 23 May 2022 Submitted via Website
Overall Experience
My mother was at Mill View for nearly 2 years prior to her passing in Nov 2021.
Firstly after choosing this home, I had numerous questions, thankfully the staff answered all of these to make me at ease. From the first day my mother arrived, they made her feel comfortable and I was able to decorate her room to make it feel more homely with her own possessions.
Her dietary needs were met by the kitchen staff with my mother's likes and dislikes.
I couldn't thank the Care Staff and nurses enough for their help, patience, and understanding toward my mother. And their friendly attitude towards me as a family member.
My only derogatory comment would be towards the Manager of the home, as in the 2 yrs my mother was a resident, there was a turnover of 4 managers. This had an impact on every aspect of the home, staff, and residents.
This I assume has now been rectified and long may it continue.

The diligence of the staff is and has been at the forefront of this home.

Reply from Bikram Choudhary, Director at Mill View Care Home

Thank you for your review - the staff team will be pleased.

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Review from Neil D (Son of Resident) published on 30 March 2020 Submitted via Postal Card
Overall Experience

My father received excellent care during his stay. I cannot fault anyone. I would recommend it to everyone. The girls were excellent! We are sorry to leave, but we have to move on. Once again, my thanks to everyone.

Reply from Bikram Choudhary, Director at Mill View Care Home

Many thanks for your kind words, the hard working team will be delighted!

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Review from J G (Niece of Resident) published on 11 March 2020 Submitted via Postal Card
Overall Experience

All staff extremely helpful and caring. Home very clean. Very pleased with all aspects of care.

Reply from Bikram Choudhary, Director at Mill View Care Home

Many thanks for your kind review, the hard-working team will be delighted.

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Review from Glynis S (Daughter of Resident) published on 19 February 2020 Submitted via Postal Card
Overall Experience

Everyone is polite and caring every time I visit, which in turn gives me and my family peace of mind as we know our mam has the best quality of life with friendly caring staff.

Reply from Bikram Choudhary, Director at Mill View Care Home

Many thanks for your lovely review. The hard-working staff team members will be delighted with your feedback.

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Review from Lynda M (Wife of Resident) published on 17 December 2019 Submitted via Postal Card
Overall Experience

When I knew my husband had to go into a nursing home, I was scared because I have heard about so many bad experiences that people have had in nursing homes. I tried to keep an open mind and judge for myself. It wasn't easy at first for my husband or myself, but the staff were patient and understanding. I had a lot of support from the staff - they were good. The management there are excellent and there is a good team spirit.

Reply from Bikram Choudhary, Director at Mill View Care Home

Many thanks for your kind review. Your positive comments will be fed back to the hard-working staff team who will be delighted.

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Review from C O (Sister of Resident) published on 2 December 2019 Submitted via Postal Card
Overall Experience

My brother has complex medical problems but the staff at Mill View have worked to accommodate him and make him feel at home. The staff have kept his family well informed and made us feel welcome at every visit. I cannot thank them enough.

Reply from Bikram Choudhary, Director at Mill View Care Home

Many thanks for your kind review - the hardworking team and management will be delighted that you are pleased and your brother is being well cared for.

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Review from Helen H (Daughter of Resident) published on 21 November 2019 Submitted via Postal Card
Overall Experience

My mum has been a resident at Mill View for over two months and whilst she has been here, all the staff have been more than helpful every time I have asked for anything. Nothing has been too much trouble and anything asked for to help Mum has been fetched immediately. Mum has always been very well looked after and I have never visited her and found her needing to be washed or not changed. I visit anytime during the day, even up until midnight. Thank you all so much.

Reply from Bikram Choudhary, Director at Mill View Care Home

Thank you for your kind review, the hard working staff team and management are delighted you and mum are happy, we always strive to improve our care.

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Review from C B (Friend of Resident) published on 14 June 2019 Submitted via Postal Card
Overall Experience

The residents are always clean and seem very happy and the staff seem very caring and helpful to residents friend and relatives.

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Review from Olga J (Friend of Resident) published on 7 June 2019 Submitted via Postal Card
Overall Experience

I visit someone here and I have always found it very good.

Reply from Gareth Griffiths, Administrator at Mill View Care Home

Many thanks for taking the time to complete a review on our home, we appreciate your time and opinion.

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Review from Marion D (Sister of Resident) published on 2 May 2018 Submitted via Website
Overall Experience
My sister has been living in Mill View for a couple of years. Myself and my family have good faith in the staff and management. We are always informed of my sister's wellbeing.

My sister is always looking comfortable and well kept by staff. I could not fault the staff. I will extremely recommend to anyone looking for accommodation.

Reply from Bikram Choudhary, Director at Mill View Care Home

Many thanks for your kind review, the hard working team and management will be delighted.

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Review from Marion M (Great-Niece of Resident) published on 1 May 2018 Submitted via Website
Overall Experience

I have been visiting Millview for quite a while now and I am satisfied with the care my Auntie is receiving.

Reply from Sheryl Davies, Operations Director at Mill View Care Home

Thank you for taking the time to write a review for our home, we are very pleased that your Aunt enjoys living in our home.

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Review from John E (Cousin of Resident) published on 20 April 2018 Submitted via Website
Overall Experience

My relative has been a patient at this home for some 5 years. In this time we have been satisfied with all that has been done, although there has been a blip re leadership it is now hopefully been resolved. At no time has our relative been unhappy. The staff throughout have always been caring, We look forward to a continuing place of contentment.

Reply from Sheryl Davies, Operations Director at Mill View Care Home

Thank you for your kind review. We at Mill View are extremely pleased that your relative has been content during their time living in Mill View.

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Review from Joan R (Sister of Resident) published on 21 March 2018 Submitted via Website
Overall Experience

You can not fault the home, the staff, everyone, the cleanliness. They have lovely entertainment - whenever we come there is something going on. We find the staff friendly and open, even though my sister is not always aware, the staff always take time to include her in the activities. I can not praise them highly enough, they are all my heroes.

Reply from Sandra Lloyd, Clinical Manager at Mill View Care Home

Thank you so much for your kind words, I will make sure all the staff are aware of your lovely comments. It is our pleasure to look after your sister, we are thrilled you are happy with our home and the service we provide.

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No Rating
Review from Graham L (Son of Resident) published on 25 September 2017 Submitted via Postal Card
Overall Experience

My mother has been in Mill View Care Home for almost three years and since being a resident there she has improved 100%. She enjoys the company of other residents and enjoys the meals she receives. She also enjoys the banter with the carers although she can be feisty, one of the reasons she has attained 100 years of age.

Reply from Sheryl Davies, Operations Director at Mill View Care Home
Thank you for your review, we feel very privileged to look after your mother.
We are very pleased that your mother has improved under our care and see this as a testimony of our care teams commitment and dedication to their role.

We will ensure that our care team are made aware of your kind words.

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Review from Sue F (Daughter of Resident) published on 4 August 2017 Submitted via Website
Overall Experience
My mother, who had terminal cancer, was admitted to the care home, after looking at others it was decided we would use this one, as the staff seemed friendly.
Unfortunately, she only had a couple of months, but the time spent there, staff were lovely and she was well-looked-after.
On the night she died, the staff informed us, and as we had a fair way to travel, when we got there, they looked after us offering not only support but refreshments. My brother was with her all night and the staff they came in to offer support.
When she died they treated her with dignity and respect. They also let us take as much time as needed, and chatted to us and supported us.
Although my mother was only there a while, I know she was happy and well looked after.

From myself and my family, I would personally like to say a BIG thank you, you made a very difficult time, run smoothly.

I would definitely recommend Mill View, it's not about the building but the people/staff inside. THANKS.

Reply from Sheryl Davies, Operations Director at Mill View Care Home

Thank you very much for your kind review, we are very proud to have been able to look after your mother, and that your mother was comfortable and relaxed with her family around her during her last days.

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Review from Nicola E (Daughter of Resident) published on 8 December 2016 Submitted via Postal Card
Overall Experience

The staff at Mill View have made my mother very welcome since she arrived and are always trying to get her involved with different activities. A special mention must to a carer.

Reply from Katherine Gover, Manager at Mill View Care Home

Thank you very much for your lovely comments, the staff here are pleased your mum is happy and has settled in well. I will pass on your kind words to all staff!

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Review from D C (Daughter of Resident) published on 25 October 2016 Submitted via Postal Card
Overall Experience

Very happy with the care my father receives here. Staff are caring and attentive to my father's needs. And to quote my dad "The good is very good and plenty of it!".

Reply from K Gover, Manager at Mill View Care Home

Thank you for taking the time to complete this review, your feedback is really appreciated. This will be shared with the team...in particular the kitchen staff!

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Review from Marian J (Daughter-in-law of Resident) published on 12 September 2016 Submitted via Postal Card
Overall Experience

Mill View Care Home is a pleasant and friendly home where the staff go out of their way to be helpful.

Reply from K Gover, Manager at Mill View Care Home

Thank you very much for completing this review it will be shared with the team, they will be very pleased as am I. Much appreciated.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 15 August 2025
  • Care and Support
    Good
  • Leadership and Management
    Good
  • Well-being
    Excellent
  • Environment
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

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Awards / Recognitions (3)

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