






Mill View was established in 1991 and was the first purpose-built care home in the Rhondda. It has an open, homely atmosphere and the manager and staff understand that it is important that residents and their loved ones feel listened to and valued.
The aim is to ensure everyone is cared for and made to feel safe and secure and to do this Mill View has a dedicated, professional team....
Mill View was established in 1991 and was the first purpose-built care home in the Rhondda. It has an open, homely atmosphere and the manager and staff understand that it is important that residents and their loved ones feel listened to and valued.
The aim is to ensure everyone is cared for and made to feel safe and secure and to do this Mill View has a dedicated, professional team. They are skilled in nursing and elderly care needs, and promote a sense of family, warmth and wellbeing. Why not pop in and have a look round or give the home a call and talk to the manager.
Mill View is conveniently located right in the heart of the Rhondda Valley in the village of Ystrad with bus and train routes on the doorstep. It is registered to accommodate 40 people over the age of 55 with nursing and/or personal care needs and a maximum of five people over the age of 65 who may have a diagnosis of dementia.
Care Provided by Mill View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Mill View Care Home to confirm what's included and get a personalised quote:
Small additional charges will apply to extra services such as hairdressing and Chiropody.
Top ups are usually required and are higher in some cases (i.e for premium rooms) and are assessed on an individual basis - please enquire with management.
The price(s) shown are provided by the care home. Contact Mill View Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- Silvercrest Care
- Private Owned
Person in charge
- Meriel John (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (34)
- Couples/Companion Rooms (3)
Visiting
- open visiting policy
Parking
- car parking avialable on site
Mill View Care Home Reviews (57)
Mill View Care Home has a Review Score of 9.6 (9.589) out of 10, based on 10 reviews in the last 2 years.
Over all time Mill View Care Home has 57 reviews.
Dad had a few tough years with COVID lockdowns and a lengthy hospital stay. I was concerned that more upheaval to what would be his 'forever home' would add yet more stress and confusion. Added to his underlying medical conditions, it would be a challenge for anywhere he may have settled...
Feedback from local professionals was very positive and I'm grateful I trusted those opinions. The staff were wonderful and provided great care and attention making each person feel valued and their views heard.
I was originally concerned that Dad's room seemed quite a clinical space, but I needn't have worried as this just underlined the cleanliness within the room, very important as accidents occur and routine and unplanned cleaning was required, both of which I witnessed first hand. The room was large, there was plenty of storage and lots of scope to personalise the room, as Dad did.
There were plenty of diverse activities with no pressure to participate and Dad loved his food too.
Thank you for your kind review. The hard-working care, catering, domestic and management teams will be delighted that your dad has settled well into his new home.
My mother is extremely well cared for at Mill View. The staff are attentive and encouraging, but not forceful. A lovely care home with plenty of activities and themed days - always fun. Her medical needs are adhered to, and meals are rated excellent, with a five-star rating for hygiene.
My mother is extremely well cared for at Mill View. The staff are attentive and encouraging, but not forceful. A lovely care home with plenty of activities and themed days - always fun. Her medical needs are adhered to, and meals are rated excellent, with a five-star rating for hygiene.
Thank you for your kind review; the hard-working care, catering, domestic and management teams will be delighted.
My mum and dad have been residents since early October 2021. It was in the COVID19 pandemic and my sister was not sure it was the right home for them. Sadly, we lost our dear dad last weekend. The staff were amazing, so kind and compassionate, their care ensured his passing was peaceful and...
My mum and dad have been residents since early October 2021. It was in the COVID19 pandemic and my sister was not sure it was the right home for them. Sadly, we lost our dear dad last weekend. The staff were amazing, so kind and compassionate, their care ensured his passing was peaceful and dignified. My sister and I are now confident that Mum is in the right place. We wouldn't want her anywhere else. Thank you dear staff, you make such a difference!
Thankyou for your kind review, the staff team will be delighted.
The care are attention she receives from the staff is excellent and cannot be faulted.
The care are attention she receives from the staff is excellent and cannot be faulted.
Thanks for your review., the team will be pleased with your feedback.
Firstly after choosing this home, I had numerous questions, thankfully the staff answered all of these to make me at ease. From the first day my mother arrived, they made her feel comfortable and I was able to decorate...
Firstly after choosing this home, I had numerous questions, thankfully the staff answered all of these to make me at ease. From the first day my mother arrived, they made her feel comfortable and I was able to decorate her room to make it feel more homely with her own possessions.
Her dietary needs were met by the kitchen staff with my mother's likes and dislikes.
I couldn't thank the Care Staff and nurses enough for their help, patience, and understanding toward my mother. And their friendly attitude towards me as a family member.
My only derogatory comment would be towards the Manager of the home, as in the 2 yrs my mother was a resident, there was a turnover of 4 managers. This had an impact on every aspect of the home, staff, and residents.
This I assume has now been rectified and long may it continue.
The diligence of the staff is and has been at the forefront of this home.
Thank you for your review - the staff team will be pleased.
My father received excellent care during his stay. I cannot fault anyone. I would recommend it to everyone. The girls were excellent! We are sorry to leave, but we have to move on. Once again, my thanks to everyone.
My father received excellent care during his stay. I cannot fault anyone. I would recommend it to everyone. The girls were excellent! We are sorry to leave, but we have to move on. Once again, my thanks to everyone.
Many thanks for your kind words, the hard working team will be delighted!
All staff extremely helpful and caring. Home very clean. Very pleased with all aspects of care.
All staff extremely helpful and caring. Home very clean. Very pleased with all aspects of care.
Many thanks for your kind review, the hard-working team will be delighted.
Everyone is polite and caring every time I visit, which in turn gives me and my family peace of mind as we know our mam has the best quality of life with friendly caring staff.
Everyone is polite and caring every time I visit, which in turn gives me and my family peace of mind as we know our mam has the best quality of life with friendly caring staff.
Many thanks for your lovely review. The hard-working staff team members will be delighted with your feedback.
When I knew my husband had to go into a nursing home, I was scared because I have heard about so many bad experiences that people have had in nursing homes. I tried to keep an open mind and judge for myself. It wasn't easy at first for my husband or myself, but the staff were patient and...
When I knew my husband had to go into a nursing home, I was scared because I have heard about so many bad experiences that people have had in nursing homes. I tried to keep an open mind and judge for myself. It wasn't easy at first for my husband or myself, but the staff were patient and understanding. I had a lot of support from the staff - they were good. The management there are excellent and there is a good team spirit.
Many thanks for your kind review. Your positive comments will be fed back to the hard-working staff team who will be delighted.
My brother has complex medical problems but the staff at Mill View have worked to accommodate him and make him feel at home. The staff have kept his family well informed and made us feel welcome at every visit. I cannot thank them enough.
My brother has complex medical problems but the staff at Mill View have worked to accommodate him and make him feel at home. The staff have kept his family well informed and made us feel welcome at every visit. I cannot thank them enough.
Many thanks for your kind review - the hardworking team and management will be delighted that you are pleased and your brother is being well cared for.
My mum has been a resident at Mill View for over two months and whilst she has been here, all the staff have been more than helpful every time I have asked for anything. Nothing has been too much trouble and anything asked for to help Mum has been fetched immediately. Mum has always been very well...
My mum has been a resident at Mill View for over two months and whilst she has been here, all the staff have been more than helpful every time I have asked for anything. Nothing has been too much trouble and anything asked for to help Mum has been fetched immediately. Mum has always been very well looked after and I have never visited her and found her needing to be washed or not changed. I visit anytime during the day, even up until midnight. Thank you all so much.
Thank you for your kind review, the hard working staff team and management are delighted you and mum are happy, we always strive to improve our care.
The residents are always clean and seem very happy and the staff seem very caring and helpful to residents friend and relatives.
The residents are always clean and seem very happy and the staff seem very caring and helpful to residents friend and relatives.
I visit someone here and I have always found it very good.
I visit someone here and I have always found it very good.
Many thanks for taking the time to complete a review on our home, we appreciate your time and opinion.
My sister is always looking comfortable and well kept by staff. I could not fault the staff. I will extremely recommend...
My sister is always looking comfortable and well kept by staff. I could not fault the staff. I will extremely recommend to anyone looking for accommodation.
Many thanks for your kind review, the hard working team and management will be delighted.
I have been visiting Millview for quite a while now and I am satisfied with the care my Auntie is receiving.
I have been visiting Millview for quite a while now and I am satisfied with the care my Auntie is receiving.
Thank you for taking the time to write a review for our home, we are very pleased that your Aunt enjoys living in our home.
My relative has been a patient at this home for some 5 years. In this time we have been satisfied with all that has been done, although there has been a blip re leadership it is now hopefully been resolved. At no time has our relative been unhappy. The staff throughout have always been caring, We...
My relative has been a patient at this home for some 5 years. In this time we have been satisfied with all that has been done, although there has been a blip re leadership it is now hopefully been resolved. At no time has our relative been unhappy. The staff throughout have always been caring, We look forward to a continuing place of contentment.
Thank you for your kind review. We at Mill View are extremely pleased that your relative has been content during their time living in Mill View.
You can not fault the home, the staff, everyone, the cleanliness. They have lovely entertainment - whenever we come there is something going on. We find the staff friendly and open, even though my sister is not always aware, the staff always take time to include her in the activities. I can not...
You can not fault the home, the staff, everyone, the cleanliness. They have lovely entertainment - whenever we come there is something going on. We find the staff friendly and open, even though my sister is not always aware, the staff always take time to include her in the activities. I can not praise them highly enough, they are all my heroes.
Thank you so much for your kind words, I will make sure all the staff are aware of your lovely comments. It is our pleasure to look after your sister, we are thrilled you are happy with our home and the service we provide.
My mother has been in Mill View Care Home for almost three years and since being a resident there she has improved 100%. She enjoys the company of other residents and enjoys the meals she receives. She also enjoys the banter with the carers although she can be feisty, one of the reasons she has...
My mother has been in Mill View Care Home for almost three years and since being a resident there she has improved 100%. She enjoys the company of other residents and enjoys the meals she receives. She also enjoys the banter with the carers although she can be feisty, one of the reasons she has attained 100 years of age.
We are very pleased that your mother has improved under our care and see this as a testimony of our care teams commitment and dedication to their role.
We will ensure that our care team are made aware of your kind words.
Unfortunately, she only had a couple of months, but the time spent there, staff were lovely and she was well-looked-after.
On the night...
Unfortunately, she only had a couple of months, but the time spent there, staff were lovely and she was well-looked-after.
On the night she died, the staff informed us, and as we had a fair way to travel, when we got there, they looked after us offering not only support but refreshments. My brother was with her all night and the staff they came in to offer support.
When she died they treated her with dignity and respect. They also let us take as much time as needed, and chatted to us and supported us.
Although my mother was only there a while, I know she was happy and well looked after.
From myself and my family, I would personally like to say a BIG thank you, you made a very difficult time, run smoothly.
I would definitely recommend Mill View, it's not about the building but the people/staff inside. THANKS.
Thank you very much for your kind review, we are very proud to have been able to look after your mother, and that your mother was comfortable and relaxed with her family around her during her last days.
The staff at Mill View have made my mother very welcome since she arrived and are always trying to get her involved with different activities. A special mention must to a carer.
The staff at Mill View have made my mother very welcome since she arrived and are always trying to get her involved with different activities. A special mention must to a carer.
Thank you very much for your lovely comments, the staff here are pleased your mum is happy and has settled in well. I will pass on your kind words to all staff!
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (3)
- 17 Nov 2017Recipient: Mill View Care Home
- 17 Nov 2017Recipient: Mill View Care Home
- 21 Oct 2016Recipient: Mill View Care Home
Accreditations
There are no accreditations posted yet for Mill View Care Home.
Meet the Team (0)
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