Meadowlands Care Home

I have found this home amazing. My mum is a resident but this home also offers support to the family of hers, the staff here are amazing even when they are short staffed. My family and I are over the moon with her care/service provided.

My experience with the home is an excellent one, with the care staff and the home. Nothing is too much trouble for them and they look after my Mum brilliantly. We, as a family, are well pleased with care and support given.

I was a bit dubious when my mother was having to move into your home but I have to say unfounded. Since my mother has been here she has done amazing. She settled in as if she has always been here, which has also done great for my father and other family members.

Thank you

My mother had fallen out of bed and dementia had set in ended up in the hospital then transferred to Meadowlands Care Home. I honestly thought mam would die within a week or two as she was that run down. But she was so well looked after at Meadowlands Care Home that she came back to health except for her dementia.

I could walk in to see Mam anytime day or night and her care and the care of the other residents was and is still second to none. Mam lived there from October 2012 and was loved by everyone. I was kept fully informed of the slightest thing such as a skin tear from turning over in bed, so I was confident of her well-being even when I was not there. It was and still is like one big happy family. She died there pain-free and peacefully in her bed.

My experience has always been pleasing, good carers, good food and plenty of entertainment I have no complaints.

My wife hasn't been in residence long but I feel I can put this on paper how friendly everyone is and has been both to my wife and my family and the make you feel comfortable. You can approach every body we have met.

My mother has been a resident in Meadowlands for one and a half years. They treat her with dignity and plan her care in an individual way. She is treated with care and love. The staff here are obviously well prepared for all situations. They seem to have a knack for dealing with the residents and can calm any situation which occurs. I am totally confident that my mother has good care 24 hrs a day.

There one saving grace in this pantomime who looked and cared for mum like she was her own. This nurse knows and supported us through everything. This is just a part of my complaints. P.s Their favourite phrase for any problem was "I don't know", "I wasn't in" or "I don't know, I'm not looking after her today".

Mother went into Meadowlands after a long stay in hospital and 2 other care homes. We were immediately impressed by the improvement to her care regime, she was there for dementia nursing and at last, we had found staff that all knew what that meant and as this moved onto end of life care. I was so impressed with the kindness and love shown to my mother at the end.

Most staff very good but very slow to contact GP/doctor if problems and same with the medication, it takes some time for the medications to come to the home. Cleanliness of rooms is very poor. Beds wiped down more, rooms very smelly and also meal times could be better and to time.

Happy with staff's input to my husband and all residents. Food is excellent and well don to the kitchen staff. I visit twice everyday and I find the staff very friendly and they will inform me of anything I need to know.

Nurses are there constantly and are approachable. Overall very good. One gripe is that I don't like that there is no use of uniforms.

The staff are kind and motivated, the management professional and involved. As our father's problems increased, they demonstrated the depths of their experience and skills.

My wife has been with you for nearly 6 years and in all that time, I cannot find fault in any way.

All the staff are first class, their humour, warmth, kindness are beyond reproach.

My mum seems to be happy here and is treated well by the staff.

I am generally satisfied with the care provided at the home for my mother. However, I do have concerns that there is a constant shortage of staff. This leads to residents not being given the attention they occasionally need and also leads to exhausted, dissatisfied staff. The kitchen provides a wonderful array of food, but I question why there is always too much and therefore lots of waste. I also question if 12-hour shifts get the best from the staff, as it is a challenging and often tedious job, maybe shorter shifts would be better? That said, I commend the activities person as she really loves to spoil and pamper the residents.

My sister or I visit most days to feed my mum. Find everyone pleasant and helpful, and very pleased with the care my mum is having.

Staff always attentive and responsive to residents' needs. Appropriate support and encouragement always available. Pleasant environment with varied activities and occasional external visits and stimulus such as trips and visits. My mother has made noticeable improvement since becoming a resident.

My mother has been a resident since March this year and I cannot speak more highly about the care and support she has received from all the staff at the home. The staff are so friendly and caring even though they have a very difficult job to do. I am so pleased I chose Meadowlands Care Home for my mother's care.

Good overall care and respect for my mother. Peace of mind for family. If we can't visit we know she'll be fine anyway.