Meadowlands Care Home

Abernant Road, Aberdare CF44 0PY
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9.5 80 Reviews
  • Meadowlands Care Home, Aberdare
Meadowlands care home, located in a peaceful area of Aberdare in South Wales, provides personalised nursing dementia care to older people.

Boasting a welcoming and spacious setting, the purpose-built home feels different to a traditional care home, and has been designed to be similar to a family home environment, helping residents to feel relaxed in the surroundings.

Each member of the professional care team is committed to offering the highest quality care to residents, whilst also providing support and guidance to their loved ones. The home manager leads by example, going above and beyond to ensure every person feels comfortable and safe at the home.

Care Provided by Meadowlands Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Stroke
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Sandra Vernal (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Gardens
Total of 80, showing 61-80
9.5

Meadowlands Care Home has a Review Score of 9.5 (9.513) out of 10, based on 20 reviews in the last 2 years. Over all time Meadowlands Care Home has 80 reviews.

Overall Experience

  • 54
  • 21
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  • 0

Date Published

80
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Overall Experience  Overall Experience 3.0 out of 5

Staff are always friendly and appear to be very caring.
Access to the building is difficult at the moment as you have to wait to be let in/out.
Some rooms could probably do with updating but they try to keep the residents as comfortable as possible and tend to their needs as promptly as possible.
My
mum seems to be happy here and is treated well by the staff.

Reply from HC-One, Careline Team at Meadowlands Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.


With reference to your comments about access, following a recent security review with local services it was agreed that for the safety of our residents we would no longer be giving relatives the access code, a notice has been displayed to make visitors aware.
We note that you have commented on the décor - the home will shortly be going through a full redecoration.


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Overall Experience  Overall Experience 4.0 out of 5

I am generally satisfied with the care provided at the home for my mother. However, I do have concerns that there is a constant shortage of staff. This leads to residents not being given the attention they occasionally need and also leads to exhausted, dissatisfied staff. The kitchen provides a wonderful
array of food, but I question why there is always too much and therefore lots of waste. I also question if 12-hour shifts get the best from the staff, as it is a challenging and often tedious job, maybe shorter shifts would be better? That said, I commend the activities person as she really loves to spoil and pamper the residents.

Reply from HC-One, Careline Team at Meadowlands Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
You have raised concerns about staffing levels at the home. Please be assured all of our homes meet or exceed the staffing guidelines that are set by our regulators. We are committed to providing Residents with the high quality, kind care they deserve and therefore tailor our staffing levels to ensure we can meet everyone’s individual needs.
HC-One aims to deliver the kindest possible care to all residents, and we know how important it is to provide continuity of care with friendly and familiar staff members to support each resident. We are committed to delivering this vision through recruiting, training and staffing our homes with all permanent HC-One carers and nurses.


Regarding your comment about a waste of food, the chef continually monitors waste; we do offer a wide variety in order to ensure choice and to cater for all residents. Making sure residents have a choice of their favourite foods is really important to us. We record individual preferences to make sure our fresh food menus are created around what they want most.


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Overall Experience  Overall Experience 4.0 out of 5

My sister or I visit most days to feed my mum. Find everyone pleasant and helpful, and very pleased with the care my mum is having.

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Overall Experience  Overall Experience 5.0 out of 5

Staff always attentive and responsive to residents' needs. Appropriate support and encouragement always available. Pleasant environment with varied activities and occasional external visits and stimulus such as trips and visits. My mother has made noticeable improvement since becoming a resident.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since March this year and I cannot speak more highly about the care and support she has received from all the staff at the home. The staff are so friendly and caring even though they have a very difficult job to do. I am so pleased I chose Meadowlands Care Home for my mother's
care.

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Overall Experience  Overall Experience 4.0 out of 5

Good overall care and respect for my mother. Peace of mind for family. If we can't visit we know she'll be fine anyway.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Meadowlands were excellent. The care was faultless. We are so grateful to them.

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Overall Experience  Overall Experience 4.0 out of 5

I would like to thank all staff for the wonderful care and compassion shown towards my mother who sadly passed away there on 27/12/15. Mam was not there very long having been discharged from a long stay in hospital. However having had a nightmare experience with my late Father some years back in another
local place we could rest easy with the standard of care and attention being given here.
Mam had complex needs and issues but everyone did their utmost to look after her and she was treated with great care, compassion and dignity. This helped me greatly despite knowing Mam wouldn't sadly last much longer and she was able to pass away in her room peacefully.
I would be more than happy to recommend Meadowlands and have already done so to others, It is a very difficult job nursing sick elderly and infirm people however the humanity and compassion as well as understanding of needs by staff was excellent.

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Overall Experience  Overall Experience 4.0 out of 5

We found the home via an internet search and met the manager during a visit to Meadowlands. We were very impressed when the manager came to see out mother for assessment and decided to request a bed ASAP! The home is clean and looks well run. We are very happy so far.

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Overall Experience  Overall Experience 4.0 out of 5

Assistance we received from the care home manager excellent.
Care home facilities I found was excellent and I expect my mother to be very well looked after. I would recommend Meadowlands to anyone I feel needs the same care as my mother.

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Overall Experience  Overall Experience 5.0 out of 5

My cousin was at the home for a short period of time but the care was excellent.

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Overall Experience  Overall Experience 5.0 out of 5

In the very short time our cousin was a resident at this home, the care was excellent and of a very high standard.

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Overall Experience  Overall Experience 4.0 out of 5

I found the home very pleasant. Staff friendly and very professional.

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Overall Experience  Overall Experience 5.0 out of 5

I was asked if mam wanted to go to another home (masonic) but as far as I'm concerned my mam is having good care here at Meadowlands and couldn't have any better. When the one to one care stopped I was a bit anxious but the care is exceptional. If mam has any falls or any concerns I'm contacted immediately
even for the slightest thing. Overall I am very happy with all her care. I assume she will live a few more years happy at Meadowlands.

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Overall Experience  Overall Experience 5.0 out of 5

My dad came to Meadowlands in September from the hospital and he has come on wonderfully, he is more contented and much more happy.
The staff in Meadowslands in Aberdare are wonderful and can't do enough to make my father feel at home.

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Overall Experience  Overall Experience 5.0 out of 5

Always a warm welcome from staff, spotlessly clean. My sister's needs are all met. I am very pleased with the care in all areas.

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Overall Experience  Overall Experience 5.0 out of 5

My sister has resided at the above home for the last 4 years. The staff are excellent nothing is ever too much trouble. This has been such a big help to me and my family especially her daughter knowing that she is being cared for with the utmost respect and dignity. I have no hesitation in recommending
Meadowlands Care Home to potential family.

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Overall Experience  Overall Experience 4.0 out of 5

First visit to home staff were very helpful, they showed me around my father-in-laws room. The nurse answered all questions I put to her and my father-in-law seemed happy.

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Overall Experience  Overall Experience 5.0 out of 5

All staff are extremely caring and helpful. Everyone is so friendly.

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Overall Experience  Overall Experience 5.0 out of 5

Well looked after. The staff are caring and cheerful.

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Current Review Score: 9.5 (9.513)

Overview of Review Score

The Review Score of 9.5 (9.513) out of 10 for Meadowlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.513 for Meadowlands Care Home is calculated as follows: ( (150 Excellents x 5) + (63 Goods x 4) + (6 Satisfactorys x 3) + (7 Poors x 2) + (4 Very Poors x 1) ) ÷ 230 Ratings = 4.513

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadowlands Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Sandra

Sandra Vernal

Job Title: Home Manager

Introducing Sandra Vernal


Home Manager at Meadowlands, Aberdare


“Mark Twain said; ‘Kindness was the language that allowed the blind to see and the deaf to hear it crosses all barriers. I would define kindness as going that extra mile for people and showing consideration for others in all of your actions.”


As a Mental Health Nurse, Sandra has gained over thirty years experience in caring for people. She considers herself to be very fortunate in that, the career she chose many years ago, she still has a passion for and sees it as a privilege to support individuals in maintaining the best possible quality of life.


Having worked with HC-One for many years, Sandra closely shares the company’s vision in aiming to provide the kindest care for each and every Resident.


She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Meadowlands.


When asked what she enjoys most about her role, Sandra remarked:
“Welcoming new Residents and their families to the home, getting to know them and helping them to settle into their new environment and life at the home.”
Outside of work, Sandra likes to wind down by reading a good book, watching a great movie or shopping, she is a bit of a science-fiction geek and is proud of it!


If you would like to find out more information about Meadowlands, Sandra has an ‘Open Door Policy’ and would be pleased to welcome you for an informal chat.