Meadowlands Care Home

Not able to provide ratings all options as did not go into the home due to COVID restrictions. Our visit was well organised and we were able to see our mother for the first time in many months. An outside toilet option for our type of visit would have been beneficial.

The staff are wonderful, patient and caring. My mother has challenging behaviour and they work wonders with her and come up with other ideas to work with her.

The staff are approachable and helpful. They answer any queries when I phone to ask how my brother is and make arrangements for me to visit him. I can see he is well looked after and I am very grateful.

The home provides care to my mother. They are all lovely to her and she knows and likes them.

Staff and carers excellent, make me feel part of a sort of family.

The staff are extremely helpful and polite. My mother could not receive better care anywhere. The premises are very clean; the telephone is always answered, and the surroundings are cheerful both inside and out. The pandemic has been a challenge, but the staff have handled it extremely well. They go over and about what is expected of them. They have been remarkable throughout.

Meadowlands proved to be an excellent choice and, from the outset of her stay, I was confident that I had made the right decision. The excellent rapport that the staff quickly established with my mother and the genuine care and compassion shown throughout her time there I cannot thank them enough. What will always remain with me is that all the team without exception took time and the effort to genuinely get to know and understand my mother and would always go the extra mile in ensuring her care needs were catered for. I will always be grateful for your dedication and support and will always be indebted to you.

My family and I have been delighted with the care our mother has received. Having been poorly, she has recovered very well due to the nursing and care from the staff at Meadowlands. Thank you.

I visit my mother every day and in general, my impression of the home is favourable. The staff are very good and helpful, however, in my mother's case time constraints, which would probably be a problem in any home as regards food and drink are a problem as my mother's case requires persistency. I am glad that my mother has a bath regularly and is occasionally out in the lounge and that she is repositioned regularly as my mother weighs only 5 stone. It is gratifying that the home has regained its five-star food hygiene rating.

The place is kept very clean although the staff seem very stressed in trying to keep on top of things. Most of the carers are really approachable. Meals are very nice but not enough options for someone who doesn't like white fish or spaghetti, there was no other choice which was disappointing. One nurse, in particular, is very helpful and approachable.

I have observed some visitors being rude to the residents because they didn't want them interrupting their visit.

My review was thorough, everything was discussed and an excellent result. I have nothing but good things to say about my husband's needs and care. An excellent care home. I fell confident he is cared for 100%. I feel blessed.

Staff are amazing.

Excellent staff are wonderful, my mother is well looked after, good food, excellent care and service. Home is well located and near to the town of Aberdare. Medical facilities in case of problems are well administered. Very clean home, my mother has settled in as well as can be expected. Thank you Meadowlands.

I find my dear friend has the most wonderful care he could want. I am very pleased with it.

A resident fell out of bed onto a padded mattress, unfortunately, his injured his wrist resulting in him having to attend hospital for treatment. A member of staff accompanied him throughout this experience and he was returned to Meadowlands later. Every time I attend Meadowlands, my friend is clean and very well cared for by the dedicated staff. He has to be fed this is done with patience and sympathy.

The home is a great place, very friendly and you always get a warm welcome. Staff are fantastic, very helpful and have all the time in the world for each person. They look after the residents like they are family.

Attend all the shows and my dad still participates in activities

My wife was at Meadowlands for a number of years until she sadly passed away this year. The staff were outstanding during and after our difficult time. The activity worker still continues to invite me to join in events and I still visit two times weekly and ready poetry for the other residents. This is has given me a sense of purpose.

The wellbeing coordinator still invites my father and myself to the home twice monthly and to any events, my father reads poetry to the residents and this give him a purpose. The staff have been fabulous. The wellbeing coordinator has an excellent relationship with both myself and my father and makes a difference to the resident's lives.