Romilly Nursing Home

My mum has been in Romilly for over 3 years 5 months. I can safely have a holiday and know she's safe and well looked after. She's warm and secure and is happy in her own way. Staff are kind and caring and treat my mum kindly and I have no problems.

My sister has been in the Nursing home since August 2023, it took her a little while to settle but with the help of the staff she settled down, the staff and management team together with the nursing staff and carers. Also with the activities girls, have been most helpful, I have even noticed that the maintenance team at the home have been very helpful. The home has been constantly cleaned from what I have observed and the food at the home is very good. The laundry has been kept up to date and if anything is needed it gets sorted straight away. The activity girls are always entertaining residents at the home.

Very kind, nothing is too much for them. Always helpful and can phone them to ask them about my mum, also they phone me to let me know if they have any concerns.

My mum has been here since spending two months in hospital. She has received wonderful care since then. The staff cannot do enough for mum and everyone treats her with great care and kindness. I'm so grateful to the team for everything they do.

Friendly, kind and caring staff. Always available to help out. They treat all people with respect and dignity. They make sure residents eat well and maintain a good diet. Always informing me of my nan's progress. The residence is always spotless with strong support with bathrooms. My nan is always dressed well and clean. They always are trying to get her involved in activities to keep her mind and body active.

The building, the facilities and the staff are an absolute godsend. Every aspect of his care is extremely well throughout.

Very clean and tidy. Residents washed and dressed with care. Compassionate staff.

I am a support worker who supports a person who has regular respite care at The Romily. I have noticed a vast improvement there recently since they have employed a new manager. The waiting time to be let into the premises has improved, the lounge area is set out in a much better way, and there seems to be more continuity with staff members caring for the service user I support, which is something he needs when on respite care. The staff there are all friendly and helpful.

Although Dad has only been in Romily for around 4 weeks, he has really settled. He is cared for, fed well and all-round generally well looked after. All staff are extremely friendly and genuinely care about their residents. Very impressed so far - thank you.

She seems to have settled in nicely and likes it there. They offer lots of activities which she likes. So far so good.

So helpful and kind in every way. They keep you informed wholeheartedly.

Communication is excellent, especially when reporting incidents and concerns.

When making the hard decision to put Mum into a care home, we visited many. The Romily from the first visit seemed the right place for Mum. We are so happy with every aspect of her care. The staff are so caring and patient. I would happily recommend this home to anyone. Thank you for all your care and dedication.

My mother has been a resident since May 30th 2024. The care from the staff has been excellent, from the office to the nursing staff. We have been impressed with the patience and the attention to detail that have been a constant feature of the care my mother receives. We would always be happy to recommend Romilly to friends and family.

I feel Mum is safe. Good relationship with GP.

There has been a marked improvement in the home. I feel due to the increase in staffing and recent refurb.

I am very pleased with my mum's care, she is always clean and tidy and has her hair done quite often. She tells me she is happy and can't find anything negative to say, so thanks to all.

The increase of staff is very noticeable and the entrance has been vastly improved with the recent refurb.

Good care home, helpful with my nan, always do what we ask.

I am very pleased with the care my mother has received and for the friendliness and helpfulness of the staff. The home is bright, clean and welcoming. My only slight issue is that Mum usually sits near the toilets and these are occasionally a bit smelly, understandable in the circumstances!