Ty Coch Nursing Home

105 Station Road, Llanishen, Cardiff CF14 5UW
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9.0 35 Reviews
  • Ty Coch Nursing Home, Cardiff
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jade Frias (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Health board, Social Services, family/relatives
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (23)

Visiting

  • *Please note all visits are currently suspended*

Parking

  • The car park for Ty Coch is accessed directly from the main road. Parking is limited at this home. There are spaces at the front of the building and at the rear. The car park is flat and well lit. The car park is regularly maintained and is protected by Closed Circuit Television (CCTV)

Ty Coch Nursing Home Reviews (35)

9.0

Ty Coch Nursing Home has a Review Score of 9.0 (8.998) out of 10, based on 10 reviews in the last 2 years.
Over all time Ty Coch Nursing Home has 35 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ty Coch Nursing Home
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Total of 35, showing 21-35
Review from Julian B (Son of Resident) published on 20 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ty Coch is an outstanding nursing home, and my sister and I were so relieved that our father spent the last month or so of his life under the home's care. You get a good impression immediately on entering, as it looks (and smells) spotlessly clean. The home is tautly managed, and any issues over care
are dealt with promptly and effectively; the staff are committed and caring, as well as experienced, and the staff make every effort to make both residents and family feel at home, with social activities for residents who want to participate. Special mention should be made of the food, which is very good indeed.
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you so much for your lovely review of Ty Coch. I will pass on your comments to all of the staff. It was a pleasure to have looked after your father.

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Review from Louise G (Daughter of Resident) published on 8 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing respite care for our father. The whole carer team are wonderful, so kind and thoughtful. It was so appreciated, the help and care. You are all so kind and the events team organise such super events which are so enjoyed. You've all been so welcoming and we appreciate it ever so much. A happy
new year to you all. Thank you so much. Maintenance is also amazing - the TV made all the difference.
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you so much for your wonderful review, it is much appreciated. Our team at Ty Coch strive to give the best possible care with dignity and respect to the residents. I will pass on your lovely words to the whole team.

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Review from David R (Son-in-law of Resident) published on 7 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has been so well cared for whilst in Ty Coch. The staff have been very kind and made him feel so welcome. He has been able to settle in and even though his needs are complex, every effort has been made by the care home to provide him with tailored individual care. Our family is very
very grateful for the love and care provided to him.
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you very much for your lovely review. We are very pleased to hear that your loved one is being well cared for. We will pass your lovely comments on to the team

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Review from L W (Son of Resident) published on 7 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A great nursing home, always informative about dad's health and always informative if he is ever unwell. The home is spotlessly clean and the staff are very attentive to all residents. It's just a well-run nursing home, that as a relative, I have great trust in to look after my father.
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you so much for your lovely review, I will pass your comments onto the staff.

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Review from Carl P (Son of Resident) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ty Coch provided an excellent standard of service. Their focus is on the resident's health and well-being. They offer the residents the opportunity to continue to enjoy a level of independent living against a backdrop of outstanding care. As a family, we all have peace of mind that our mother is very
happy in a friendly, caring and professional environment and we would happily recommend Ty Coch as a residential care home.
Reply from Karen Payne, Business and Operations Support Administrator at Ty Coch Nursing Home

Thank you very much for your kind words and wonderful review. We are very pleased to hear that your loved one is being well cared for. We will pass your wonderful comments on to the team.

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Review from Howard S (Husband of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean. My wife has extensive care needs but whenever I visit, she has always been treated with dignity and respect. The staff are friendly and attentive; my wife is often taken to the lounge/garden so is not left alone and forgotten about. She has been there for almost a year now and
I am very happy with the standard of care provided.
Reply from Sarah Mitchell, Comms Support - Penylan House at Ty Coch Nursing Home

Thank you very much Howard for your kind words and wonderful review. We are very pleased to hear that your loved one is being well cared for. We will pass your wonderful comments on to the team.

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Review from Mark T (Nephew of Resident) published on 25 October 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was slightly early for my scheduled visit but welcomed with enthusiasm. The lady helped me with a Rapid Antigen test to ensure a negative result was obtained before I was permitted to visit my aunt and uncle. They were having their lunch and being helped as required. Food was hot and obviously tasty
as both ate heartily. The room was warm, spacious and well maintained. Staff were regularly checking on their lunch progress, apart from the immediate helper. A very well organised and staffed establishment. Well done.
Reply from Jacqueline Williams, Nursing Home Manager at Ty Coch Nursing Home

Thank you Mark for your kind words. The staff at Ty Coch work really hard in ensuring that Covid guidelines are followed in accordance with the Welsh government guidelines. I am pleased to her that your loved ones are being well cared for and will pass your comments on to the staff.

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Review from Janet F (Niece of Resident) published on 25 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always so friendly - usually, they have entertainment but with Covid, are not able to. My aunty is bed-bound for the time being.
Reply from Jacqueline Williams, Nursing Home Manager at Ty Coch Nursing Home

Thank you Janet for this fantastic review of the home. We are now having entertainment and it has really been missed during the pandemic.

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Review from R G (Grandson of Resident) published on 25 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Due to Covid, I cannot comment on the food or rooms but service is good. Gran appears to be warm and well cared for.
Reply from Jacqueline Williams, Nursing Home Manager at Ty Coch Nursing Home

Thank you for your comments. I will pass your comments on to the whole team.

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Review from David H (Son of Resident) published on 3 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has settled very well. Everyone is very helpful, we haven't seen my mum's room, so I can't comment. I completely understand why we cannot see the room, due to Covid.
Reply from Jacqueline Williams, Nursing Home Manager at Ty Coch Nursing Home

Thank you David for your response. I'm pleased to hear how well your mum has settled.

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Review from Kenneth W (Power of Attorney of Resident) published on 27 July 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are very satisfied with the service provided by the staff and by Ty Coch Nursing Home in general and wish to thank you all. From the the ladies in reception, to the carers and nurses on the ward, for the service you provide. Please keep up the good work.
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Review from Marilyn H (Daughter of Resident) published on 8 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Ty Coch for almost 4 years. The work of the staff is exemplary. They provide an excellent standard of care, are hard-working and very professional. A real understanding of individual needs is shown by staff, treating people with care and patience, friendliness and respect.
The atmosphere is positive and activities are well planned, thoughtful, enjoyable and stimulating. The staff have created a really welcoming, homely atmosphere where residents feel valued and safe.
Reply from Jacqueline Williams, Nursing Home Manager at Ty Coch Nursing Home

Thank you Marilyn for such a wonderful review of Ty Coch and for recognising the positivity that we have within the home. It is lovely to hear that family members know their loved ones feel valued and safe. Your kind words will make our staff feel valued.

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Review from Carol J (Daughter of Resident) published on 8 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into the home in late January 2021. As I suspect is mostly the case, Mum was not enthusiastic initially about having to leave her own home but realised, after an extended stay in hospital that there really was no other option. This was during a difficult period of the Covid 19 lockdown
but we were lucky enough to be offered a place in this delightful place. She is now safe, well looked after, enjoying the company and especially the food. She also likes and values many of the staff who I have found to be both very professional and caring. Thank you to all concerned.
Reply from Jacqueline Williams, Nursing Home Manager at Ty Coch Nursing Home

Thank you Carol for your kind words and fantastic review it's wonderful to hear that your Mum has settled in so well. It is a pleasure having your mum in our care and the staff will feel valued by your comments.

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Review from A M (Nephew of Resident) published on 18 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
No real issues. My mother was also in this home for 7 years so we know it well. The only issue is car parking for visitors.
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Review from Ann D (Niece of Resident) published on 2 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ty Coch provides the most excellent care for my aunt. The staff provide superb care with love and dignity. Cleanliness is above reproach, both the rooms and clients personal care.


The food is superb. My aunt recently celebrated her 100th birthday and a wonderful party was held in her honour.


The

only complaint is a desperate need for more parking for visitors.
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Current Review Score: 9.0 (8.998)

Overview of Review Score

The Review Score of 9.0 (8.998) out of 10 for Ty Coch Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.360 for Ty Coch Nursing Home is calculated as follows: ( (55 Excellents x 5) + (48 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 114 Ratings = 4.36
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.638 Points relating to the number of positive Reviews for Ty Coch Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2. 9 Positive Reviews ÷ 12.2 = 0.738
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

JADE

JADE FRIAS

Job Title: DEPUTY MANAGER Joined: 2019

I worked as a Nurse for three years in one of the Linc homes, Capel Grange. Since then, I was promoted to Lead Nurse in Penylan House and most recently to the position of Deputy Manager at Ty Coch. Prior to moving to the UK in 2010 I worked as an emergency room (A&E) Nurse in the Philippines for three years and also within a medical surgical ward, which included patients with acute and terminal conditions as well as pre and post-surgery. The aspects I most enjoy in my role are empowering my colleagues to deliver person centred care and seeing how our dedicated team have a positive impact on our Residents.
I consider the relationships that I have established with Residents and Relatives my most significant achievement as they are at the core of everything we do and as a Nurse we are their advocate.

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ALYSON BISHOP

Job Title: NURSING HOME ADMINISTRATOR Joined: 2020

I HAVE BEEN HERE AT TY COCH FOR 2 YEARS.
I CAME HERE AS A SNCA AND LOVED THE JOB VERY MUCH.
A JOB OPPORTUNITY CAME UP FOR A NURSING HOME ADMINISTRATOR, I APPLIED FOR THE ROLE AND GOT IT. I REALLY ENJOY THE ROLE, I AM LEARNING ABOUT THE DIFFERENT AREA'S OF THE HOME AND THE BUSINESS.

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TATJANA LAVRENOVA

Job Title: CLINICAL LEAD Joined: 2019

I HAVE WORKED FOR LINC FOR 3 YEARS AND 8 MONTHS. I CAME AS A NURSE. THEN I WAS PROMOTED AFTER A YEAR TO SENIOR NURSE.
FROM MARCH I HAVE BECOME CLINICAL LEAD.
I REALLY ENJOY MY JOB. IT IS VERY REWARDING ESPECIALLY SEEING RESIDENT'S HAPPY AND WELL CARED FOR.

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VIDHI SHAH

Job Title: PHYSIO TECHNICHIAN Joined: 2020

I HAVE WORKED FOR LINC FOR 2 YEARS, I STARTED IN CAPEL GRANGE AS A CARE ASSISTANT. I REALLY ENJOYED THE JOB, THE ENVIROMENT, COLLEAGUES, RESIDENTS. THE TRAVEL WAS HARD SO I TRANSFERRED TO TY COCH AS CLOSER TO HOME. OUR PHYSIO TECHNICIAN AT TY COCH LEFT SO I APPLIED FOR THE ROLE AND GOT IT. BACK HOME IN INDIA I WAS A REGISTERED PHYSIOTHERAPIST. I AM VERY HAPPY HERE LIKE CAPEL GRANGE THE STAFF, ENVIRONMENT AND RESIDENTS ARE ALL FANTASTIC.

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