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Milsom House

Cowbridge Road, St Athan, Barry, Vale of Glamorgan CF62 4NY
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Milsom House, Barry
Milsom House, Barry
Milsom House, Barry

Independent and family run since 2006. Milsom House has built a reputation for providing the very best nursing care in a home of warmth and happiness.

A wide range of care services is provided to meet varying needs. Some residents choose the home for a comfortable and stress-free lifestyle, free from the challenges of daily living, while others receive more specialised and complex nursing support.

Residents are cared for by a dedicated...  

Care Provided by Milsom House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,365From £1,365
Nursing CareFrom £1,365From £1,365

All fees are inclusive of any funding contributions. Please contact Milsom House for further information in relation to fees.

Contact Milsom House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group / Owner

Person in charge

  • Louise Johnson(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2008
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Single Rooms with ensuite Wet Room (12)

Parking

  • On site parking

Milsom House Reviews (9)

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9.2

Milsom House has a Review Score of 9.2 (9.225) out of 10, based on 7 reviews in the last 2 years. Over all time Milsom House has 9 reviews.

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Review from Andrea G (Daughter of Resident) published on 23 July 2026 Submitted via Postal Card
Overall Experience

My dad has been at Milsom House for four years. During this time he has been cared for with kindness and understanding, kept clean and tidy and fed well due to the amazing chef and kitchen assistants. He takes part in exercise games when the sports assistants are there but due to his increasing dementia this is not all the time. The staff all treat him with a smile and ensure that he is safe and happy in the home. Overall, we are satisfied with the care he receives and are kept informed and updated if his needs change.

Reply from Louise Johnson, Milsom House Manager at Milsom House

Thank you for taking the time to leave a review. We are delighted to hear that your father has been happy with the care and support he receives at Milsom House. I speak for the whole team when I say that It is a true pleasure looking after him.

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Review from Tracey B (Daughter-in-law of Resident) published on 14 July 2026 Submitted via Postal Card
Overall Experience

We are incredibly grateful to all the staff at Milsom House for the wonderful care + support they have provided to our loved one. Their end of life care + support has been gratefully received and helped us all immensely through this difficult time. The nurses + carers have provided round the clock care and made a very difficult period in our lives a little bit easier. We cant thank you all enough.

Reply from Louise Johnson, Milsom House Manager at Milsom House

Thank you for your heartfelt words. We are so pleased to know that our team were able to provide compassion, dignity, and support to make a difficult period a little easier. Your appreciation of what we do is truly valued.

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Review from Lynne G (Daughter of Resident) published on 6 July 2026 Submitted via Postal Card
Overall Experience
Milsom House welcomed my mother into their care four years ago. The entrance could easily be mistaken for an elegant hotel.
The staff are lovely, and the food choices on offer are excellent.

All in all, I am very pleased I found this home for my mum.

Reply from Louise Johnson, Milsom House Manager at Milsom House

Thank you for your lovely review. We are delighted to know you have been pleased with Mum's care over the last four years. Your kind comments about our team, the home, and food means everything to us.

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Review from F C (Daughter of Resident) published on 6 July 2026 Submitted via Website
Overall Experience

My mother was a resident at Milsom house during 2025. All of Milsom house staff were so kind and supportive to my mother and myself, mum was cared for with so much dignity and respect. Milsom house is a small friendly care home where you can feel part of your loved one's care. My mum particularly enjoyed the garden and we put in plants together. Mum loved the food it was always so beautifully presented and the catering staff took time to learn about my mother's dietary needs and requirements. Milsom house was always beautifully clean and the laundry staff took care with her clothes. The management, nursing and support workers were knowledgable and gave care with compassion and always had time for my mum and myself as well when I needed to discuss her care. Milsom house has some daily activities for residents, they were looking to increase these which will be very beneficial for the residents. I would like to thank all staff who supported mum; it became her home.

Reply from Louise Johnson, Milsom House Manager at Milsom House
Thank you for taking the time to leave such a detailed review. We are truly grateful for your kind words and are delighted to hear your mother felt so well cared for during her time at Milsom House. It was a true privilege looking after her.

We are pleased to say we have made some big...  

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Review from David R (Son of Resident) published on 27 June 2026 Submitted via Website
Overall Experience

My mother, Joan went into Milsom House Residential Care and Nursing Home on December 1st 2026. Like lots of families having to face the decision of whether or not this is right thing to do, we too, found this a difficult decision to make. However, I need not have worried about the care that residents receive there. Joan has been looked after and cared for with the utmost professionalism, respect and attention. Unfortunately Joan only spent five months in the Manors care. She passed away due to old age basically and at the age of nearly 98 passed peacefully in the homes care. We naturally would like thank everyone who was involved with Joan's care throughout her stay. I would not have done or chosen anything differently if we were to have our time again. If anyone finds themselves having to make a decision about a relatives or friends care, I would recommend you have a look at The Manor.

Reply from Louise Johnson, Milsom House Manager at Milsom House

Thank you for such a thoughtful review. It means a great deal to hear you felt reassured by the care, compassion, and professionalism shown to your Mum throughout her stay. We are grateful for your recommendation of Milsom House and are very proud to know you would make the same decision again for your Mum's care.

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Review from Carys A (Daughter of Resident) published on 24 June 2026 Submitted via Website
Overall Experience

As the daughter of a resident, I cannot praise this care home highly enough. The care, compassion, and dignity shown to my dad were second to none. Both my dad and I were delighted with the excellent facilities, support, and exceptional nursing care provided throughout his stay. The staff consistently went above and beyond to ensure he was comfortable, respected, and well cared for. I would wholeheartedly recommend this care home to anyone looking for outstanding care for a loved one.

Reply from Louise Johnson, Milsom House Manager at Milsom House

Thank you for taking the time to leave such a thoughtful and heartfelt review. We are pleased to hear both you and your Dad enjoyed such a positive experience with us. Your recognition of our staff, facilities, and nursing care will be shared with the whole team. Thank you for placing your trust in us to care for your Dad.

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Review from E E (Resident / Service User) published on 23 June 2026 Submitted via Postal Card
Overall Experience

A super and caring home. I am very happy here.

Reply from Louise Johnson, Milsom House Manager at Milsom House
Thank you for your lovely review. We are so pleased to hear you are happy at Milsom House, it really means everything to us.

It is a pleasure to have you as part of the Milsom House Family.

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Review from Michelle C (Daughter of Resident) published on 3 November 2022 Submitted via Website
Overall Experience
There aren't enough stars to rate Milsom House and this is because of the fantastic team of carers that look after my mum, going from the management to the cleaners, they are all just wonderful, it doesn't matter how busy they are, they always find time to stop and have a nice chat with us making us feel incredibly welcome!
My mum was basically on her deathbed in hospital, when we managed to get her into Milsom House, within days, it was as though the clock had gone back 5 years as her very strong personality came back which was wonderful for all her family to see, this was down to the wonderful care and patience of all the staff at Milsom House
She has now been at Milsom for over 8 months and is absolutely thriving and that is down to the fantastic team that Milsom House are fortunate to have.

Thank you for looking after our mum/nan/great nan.

Reply from Gillian Allison, Clinical Manager at Milsom House

Thank you for your kind words. They are much appreciated. We endeavour to treat our residents as individuals and it pleases us that you feel your mum has regained her personality.

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Review from Anthony J (Son of Resident) published on 17 June 2022 Submitted via Website
Overall Experience

My mother of 97 years of age was allocated room 16 for a two-week stay in the first two weeks of June 2022. During her stay, she found that the emergency call pull cord in the en suite toilet did not work, and subsequently was stuck on there for over 45 minutes until one of the residents raised the alarm! During the eleven days she was in residence, she was showered once! Although she booked for two weeks her stay was cut short when she contracted a chest infection and had to be transferred to the hospital. The home still insisted she pays the full amount for her stay. Even as I write this she is still being cared for, fed, and looked after in hospital nearly £2000 the worst off. This home is certainly not to be recommended.

Reply from Louise Johnson, Manager at Milsom House

Thank you for your review, feedback is always welcomed and is important to us. It is unfortunate that your Mum could not fulfill her booked two week stay with us however we do operate a minimum (non-refundable) stay of two weeks which is made clear from the point of enquiry.

We are sorry there...  

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 14 November 2025
  • Well-being
    Excellent
  • Care and Support
    Good
  • Environment
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Milsom House.

Accreditations

There are no accreditations posted yet for Milsom House.

Meet the Team (3)

Kelly Sims
Kelly SimsJob Title:HostJoined: 2025

Kelly started her career in hospitality in 2006 and has a real passion for enriching people’s experiences. Since then, Kelly has gained 15 years of management experience, which includes leading, training and developing teams.

After Kelly and her husband welcomed their son in 2019, she decided to pursue a career change into the care sector and gained a Level 2 qualification in Adult Social Care and worked as a Domiciliary care worker for 2 and a half years.

Since starting in Milsom House in 2025, Kelly has merged her previous career skills and knowledge with her new passion for the care sector. Kelly has a varied role within the home, which includes hosting, administration and activities co-ordinator. She is also the Head of Housekeeping and has recently been certified as a People Moving and Handling Trainer.

Louise Johnson
Louise JohnsonJob Title:General ManagerJoined: 2013

Louise joined Milsom House as an Administrator in 2013, having previously worked in retail and hospitality management. Now the General Manager, Louise, is dedicated to achieving excellence in elderly care.

Louise's career is defined by her commitment to continuous learning and leadership:

2014: Completed QCF Level 3 in Management and Leadership.

2017: Earned a QCF Level 4 Diploma in Management.

2018: Promoted to Deputy Manager.

2020: Completed QCF Level 5 Diploma in Leadership for Health and Social Care Services.

2021: Appointed General Manager of Milsom House.

Louise is passionate about creating a "home from home." Her vision focuses on building an inclusive, vibrant and diverse environment where residents, families, and staff feel safe, respected, and valued.

Outside of work, Louise stays active through exercise and is a dedicated supporter of her son's cycling career. She also shares her home with her beloved parrot, another of her lifelong passions.

Gillian Allison
Gillian AllisonJob Title:Nurse ManagerJoined: 1998

Gillian is a dedicated nurse with 36 years’ experience, 29 of those years working for The Manor House St Hilary Ltd care homes. Alongside her RGN qualification, Gillian has advanced her leadership and management skills through the NVQ/QCF route, achieving a Level 4 Diploma in Management and a Level 5 Diploma in Leadership for Health and Social Care.

She has been at Milsom House since its inception in 2006 and has been instrumental in building and developing a care home to be proud of.

Gillian is deeply committed to providing person-centred care for Milsom House residents in a nurturing environment, where families can feel included, and staff are valued and listened to.

When Gillian is not at Milsom House, she enjoys spending time in her garden, walking, city breaks and being with her family.

Frequently Asked Questions about Milsom House

What types of Care is Milsom House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Milsom House have?

There are 37 Single Rooms.

What are the Facilities & Services at Milsom House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Milsom House to the centre of Barry?

6.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Milsom House to verify any information. View our terms and conditions. Milsom House has an Enhanced Service -more info.