Brynfield Manor Nursing & Residential Care Home

Dear Mike,Thank you so much for your kind words. Were thrilled youre happy at Brynfield Manor and enjoying the food and activities. Were incredibly proud of our care team from our cleaners to management, its a strong, dedicated group. We havent used any agency staff in over seven years, which means our staff know every resident extremely well. This familiarity allows us to consistently deliver the highest standards of care, something were proud to see reflected in daily life. Not only is the care second to none, but our kitchen also holds a five-star food hygiene rating, an excellent inspection report, and serves only the best local Welsh produce. Our experienced chef takes great pride in preparing fresh, delicious meals that our residents enjoy. Thank you again for your lovely feedback it means a great deal to the whole team.

Dear Christopher,Thank you from the bottom of our hearts for your truly touching words. It means so much to all of us that you took the time to share your experience, especially as a neighbour of more than 30 years.We are incredibly grateful to know that your visit left you with such a warm impression, and that your friends-our residents-are happy and receiving the care they deserve. Your kind recognition of our team's friendliness, helpfulness and genuine welcome is deeply appreciated.At the heart of everything we do is a passionate, dedicated care team led by our exceptional manager. The manager sets the tone for the entire home-quietly leading by example, holding everyone to the highest standards, and ensuring that every resident is treated with dignity, compassion, and true kindness. Her commitment to excellence, warmth, and integrity is what helps make Brynfield Manor a place we're all deeply proud of-a home, not just a care facility.

Thank you so much for your lovely words. We're thrilled you're enjoying the food, activities, and the care from our fantastic team. Our manager is deeply passionate about delivering the highest possible standards of care, and her commitment is the driving force behind everything we do at Brynfield Manor. Her leadership ensures that every resident feels valued, safe, and truly at home. We're proud to hold a five-star hygiene rating in our kitchen, and we've just received one of our most successful CIW inspection reports to date - a true testament to the dedication of our staff. Your feedback reminds us why we do what we do, and we're so pleased you feel part of our family here.Warmest wishes,The Management Team at Brynfield Manor

Dear Stan,Thank you so much for your lovely review. It's an honour to have you and your wife with us at Brynfield Manor. Everyone here knows you as "Stan the Man" - one of Swansea's most respected surfers - and we're proud to be part of this chapter in your life. It's great to hear how much you're enjoying the food, the activities, and of course, the sea views that speak to your lifelong connection with the ocean. Your words mean a lot to the team, and we're all committed to making sure you continue to feel happy, cared for, and right at home.With warmest wishes,The Team at Brynfield Manor

Thank you so much for your beautiful and heartfelt review. We are absolutely thrilled to hear you feel like part of our family here at Brynfield Manor - that truly means the world to us. Our entire team works tirelessly every day to create a warm, welcoming, and loving environment for all our residents, and your kind words inspire us to continue going above and beyond. A special shoutout to thechef, who is doing a truly fantastic job in the kitchen. With wonderful support, the chef has not only earned her well-deserved five-star rating but consistently produces the most amazing, locally sourced, and lovingly prepared meals that delight every palate. We are so proud of the genuine care, passion, and dedication the chef brings to every dish, helping to make mealtimes a highlight for everyone here. Your happiness is our greatest reward, and we look forward to continuing to provide you with exceptional care, comfort, and joyful experiences every single day.Warmest wish

Dear CW,Thank you for your kind words. We're so pleased your grandparents are happy and well cared for at Brynfield Manor. Our amazing team works hard to create a warm, active, and supportive environment, and it's wonderful to hear this is reflected in your experience.Special thanks to our incredible manageress, whose leadership ensures we provide the highest possible standard of care. Under their guidance, we recently received an excellent CIW inspection report (to be published soon).We're proud to have not used agency staff in over five years, a rare achievement in care, and to hold a 5-star kitchen rating, serving locally sourced Welsh produce from Castle Howell.We truly believe Brynfield Manor is the best care home in Swansea - and your feedback means the world to us.

Thank you so much for your kind words and for taking the time to share your experience of Brynfield Manor.Were delighted to hear that youve found our staff to be caring and dedicated. Our team works hard to ensure that every resident feels respected, supported, and safe, so it means a great deal to know this has been your experience.Your feedback is truly appreciated and will be shared with the team. Thank you again for your support.Warm regards,Jason Banfield

Thank you for your lovely review and kind words. We're so pleased you felt welcomed during your visit and enjoyed the singing after lunchit's something many of our residents and visitors look forward to!It's wonderful to hear that you found the environment clean, the food enjoyable, and the staff kind and helpful. We truly value your feedback and will make sure to share your comments with the whole team.With best wishes,

Dear Richard,Thank you for your lovely review. We're so pleased to hear that your loved one feels happy and content at Brynfield Manor.Much of what makes our home special is down to our outstanding manager. Her commitment, compassion, and hands-on leadership set the tone for everything we do. The manager ensures that every member of staff delivers care with warmth, respect, and attention to detail. The quality of the food, the cleanliness of the home, and the range of engaging activities all reflect her drive to create a truly supportive and uplifting environment.We're grateful for your kind words - they mean a great deal to the whole team.Warm regards,Jason Banfield

Thank you so much for your kind words and for taking the time to share your experience of Brynfield Manor. Were thrilled to hear that you felt so at home during your stay that really is the highest compliment we could receive.Its wonderful to know you enjoyed the food and activities, both of which we take great pride in. Our aim is always to create a welcoming, engaging environment where residents can feel comfortable, happy, and well cared for just like home, as you so perfectly said.It was a real pleasure having you with us, and your feedback means a great deal to the entire team.

Thank you so much for your incredibly kind words. It means the world to us to hear that you feel your mother received the very best care here at Brynfield Manor.Our team is deeply committed to providing not only high-quality support but also compassion, dignity, and warmth in everything we do. To know that we delivered the standard of care you hoped for and more is truly humbling and greatly appreciated by all of us.Please do pass on our warmest regards to your mother. It has been a privilege to care for her, and your recognition means so much to the entire team.

Dear Margaret,Thank you so much for your kind and thoughtful review. It means a great deal to all of us at Brynfield Manor to hear that both you and your husband enjoyed your stay with us. Were especially pleased to know you found the food excellent and our staffincluding the bus teamfriendly and supportive.Were passionate about creating a welcoming, engaging environment for all our residents and guests, so your mention of the activities and general fun atmosphere really made us smile. Ill be sure to share your lovely feedback with the whole teamtheyll be delighted to hear it.It was a pleasure to have you with us, and we wish you both all the very best. Youre always welcome back anytime.Warm regards,Jason

Thank you so much for your kind words. We're thrilled your mother-in-law had such a positive experience. The amazing standards of care you mentioned are thanks to our exceptional manager whose leadership inspires our team daily. Residents enjoy engaging activities, the finest Welsh produce served from our 5-star kitchen, and outstanding care. Our recent CIW inspection (just 4 weeks ago) is due to be published shortlyand its set to be our best yet. We were rated Good across the board and are proud to be working towards an Excellent rating at our next inspection.

Thank you very much for your kind review. We're delighted to hear that your mum enjoys the activities and the variety of food we offer, and that our staff have made her feel comfortable and well cared for.Our team works hard every day to ensure all residents are treated with dignity and respect, and it's wonderful to know this is reflected in your experience.We appreciate your feedback and your trust in Brynfield Manor.Warm regards,Jason

Dear Karon,Thank you so much for your kind words and for taking the time to leave such a thoughtful review. Were delighted to hear that you consistently have a positive experience when visiting Brynfield Manor.Our team takes great pride in delivering compassionate care and creating a warm, welcoming environment for both residents and their loved ones. It means a lot to us that youve noticed the efforts of not only our care staff, but also our domestic team everyone plays a vital role in making Brynfield a special place.We really appreciate your feedback and look forward to welcoming you again soon.Warm regards,