The care and attention given were exceptional.J F(Sister of Resident/Service User)
The care for my husband is excellent and he is well cared forYvonne T(Wife of Resident/Service User)
The staff are amazing, kind and caring and sensitive to his needs. He is stimulated and happy.Nicola J(Friend of Resident/Service User)
The care and attention given were exceptional.J F(Sister of Resident/Service User)
The care for my husband is excellent and he is well cared forYvonne T(Wife of Resident/Service User)
The staff are amazing, kind and caring and sensitive to his needs. He is stimulated and happy.Nicola J(Friend of Resident/Service User)
Brynmawr Care Village is an inclusive community which specialises in caring for those living with dementia. The site is located in the picturesque market town of Brynmawr and comprises of Plasgeller Care Home, Glanbury Care Home and Brynwood Care Home.
Residents are actively encouraged to participate in home life and communal spaces are lively and open. All residents of Brynmawr Care Village are supported to achieve their set goals, reach...
Brynmawr Care Village is an inclusive community which specialises in caring for those living with dementia. The site is located in the picturesque market town of Brynmawr and comprises of Plasgeller Care Home, Glanbury Care Home and Brynwood Care Home.
Residents are actively encouraged to participate in home life and communal spaces are lively and open. All residents of Brynmawr Care Village are supported to achieve their set goals, reach their maximum potential and above all; to live life as fully as possible.
The care village is warm and welcoming and staff receive specialist training to support resident needs. The care team is dedicated to offering the highest-standard of care possible to ensure residents health and wellbeing needs are met.
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Care Provided by Brynmawr Care Village
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Nursing Care
Dementia Nursing Care
For a maximum of 120 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Convalescent Care
Acquired Brain Injury (ABI)
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Bar/Café
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Nursing Dementia Care
From £1,205
From £1,205
As individual care requirements and levels of support vary, pricing packages will differ accordingly. The amount shown is a guide price and represents the starting point for our care services.
The price(s) shown are provided by the care home. Contact Brynmawr Care Village for full pricing details and T&Cs.
Contact Brynmawr Care Village to confirm what's included and get a personalised quote:
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Brynmawr Care Village has a Review Score of 9.7 (9.713) out of 10, based on 23 reviews in the last 2 years. Over all time Brynmawr Care Village has 34 reviews.
Review from V E (Wife of Resident) published on 15 October 2024 Submitted via Postal Card•
Overall Experience
My husband was in Brynwood for two years and the care and staff were excellent. The home was very clean, bright and everyone was so caring.
My husband was in Brynwood for two years and the care and staff were excellent. The home was very clean, bright and everyone was so caring.
↩Reply from Tracey Webb, Registered Manager at Brynmawr Care Village
Thank you so much for your kind words and for taking the time to leave us a review. We're truly grateful that we could be part of your husband's care journey for the past two years. It's wonderful to hear that our team made a positive impact and that you found the environment welcoming and supportive.
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Review from S S (Sister of Resident) published on 14 October 2024 Submitted via Postal Card•
Overall Experience
I visit my relative six times a week. I feel sometimes they rush the food down and drink. When feeding, not giving enough time for food to go down and I feel it could lead to aspirating. On weekends, I feel a lack of activities, just sat watching TV.
I visit my relative six times a week. I feel sometimes they rush the food down and drink. When feeding, not giving enough time for food to go down and I feel it could lead to aspirating. On weekends, I feel a lack of activities, just sat watching TV.
↩Reply from Tracey Webb, Registered Manager at Brynmawr Care Village
Thank you for taking the time to share your feedback. We value your regular visits and involvement in your relative's care at Brynmawr Care Village. Thank you for the positive 5 star reviews and your continued support.
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Review from C B (Son-in-law of Resident) published on 3 October 2024 Submitted via Website•
Overall Experience
Brynwood is an amazing facility with great staff who are always caring and willing to go the extra mile. The home is always really clean and tidy and they are always trying to find new things to keep the residents entertained. Couldn't wish for a better place.
Brynwood is an amazing facility with great staff who are always caring and willing to go the extra mile. The home is always really clean and tidy and they are always trying to find new things to keep the residents entertained. Couldn't wish for a better place.
↩Reply from Tracey Webb, Registered Manager at Brynmawr Care Village
Thank you so much for your wonderful feedback. We are thrilled to hear that you've had such a positive experience with our team and the care we provide. It's incredibly important to us that our residents feel comfortable and engaged. Your kind words about our staff's dedication mean a lot. We truly appreciate your continued support.
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Review from Sandra S (Daughter-in-law of Resident) published on 17 September 2024 Submitted via Postal Card•
Overall Experience
Very caring and approachable staff. Spotless facilities.
Lots of activities for residents and families welcome to attend.
Very caring and approachable staff. Spotless facilities.
Lots of activities for residents and families welcome to attend.
↩Reply from Tracey Webb, Registered Manager at Brynmawr Care Village
Thank you for your kind words. We're so pleased you're happy with the care our team has and continue to offer to our residents and their loved ones. We appreciate all of your support.
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Review from Clare T (Daughter of Resident) published on 2 July 2024 Submitted via Postal Card•
Overall Experience
Generally positive, some difficulties with communication regarding what is happening/changes in presentation or medical concerns. Lack of involvement in general care/decisions. Some issues around property (missing items). Some really lovely carers/nurses caring for Mam, but sometimes some do not...
Generally positive, some difficulties with communication regarding what is happening/changes in presentation or medical concerns. Lack of involvement in general care/decisions. Some issues around property (missing items). Some really lovely carers/nurses caring for Mam, but sometimes some do not even acknowledge us as family members. Mam does not seem to get much access to stimulation or activities specific to her needs.
↩Reply from Tracey Webb, Registered Manager at Brynmawr Care Village
Thank you for taking the time to leave us a review, as we're grateful for the feedback. Your Mam is a much-valued and longstanding member of the Brynmawr Care Village community (as are you, as a regular visitor). We would be happy to do this on a one-on-one basis if you feel able so that we can...
Thank you for taking the time to leave us a review, as we're grateful for the feedback. Your Mam is a much-valued and longstanding member of the Brynmawr Care Village community (as are you, as a regular visitor). We would be happy to do this on a one-on-one basis if you feel able so that we can better understand the details. I hope that our enhanced reviews, where we encourage families to meet with us face-to-face to discuss their loved one's needs and progress, are something you will be able to use going forward.
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Review from Elwyn P (Husband of Resident) published on 29 April 2024 Submitted via Postal Card•
Overall Experience
My wife has been a patient here for some nine years but during the last eighteen/twenty weeks, she has had a problem where she is scratching continually and her skin gets very raw and inflamed. She has had various creams and medicines applied and seen by many different doctors but sadly to no...
My wife has been a patient here for some nine years but during the last eighteen/twenty weeks, she has had a problem where she is scratching continually and her skin gets very raw and inflamed. She has had various creams and medicines applied and seen by many different doctors but sadly to no avail. Would you please consult a dermatologist to get to the bottom of this problem because nothing seems to be working at the moment?
↩Reply from Wayne Rees, Head of Region at Brynmawr Care Village
Thank you for completing the star ratings and we do appreciate the specific issue that is causing you concern. Obviously, it is not appropriate for us to give any more detail about that in a public forum. However, if you remain unsure of the latest situation regarding the dermatology referral or...
Thank you for completing the star ratings and we do appreciate the specific issue that is causing you concern. Obviously, it is not appropriate for us to give any more detail about that in a public forum. However, if you remain unsure of the latest situation regarding the dermatology referral or the care that is in place pending the appointment, please feel free to discuss this with the registered nurses or service manager when visiting next or by calling. We do understand your concern and want to reassure you that we always liaise closely with various external professionals, for all residents' benefit. Please let us know if there is anything further we can do to improve those areas where you have scored the home as less than five stars. We really value your support for the home, as your wife is very much part of the Brynmawr Care Village community after nine years with us!
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Review from Ann H (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card•
Overall Experience
Staff are very friendly and caring. Mam has settled quite well and appears well cared for.
Very early days - only been here a few weeks but good impression so far.
Staff are very friendly and caring. Mam has settled quite well and appears well cared for.
Very early days - only been here a few weeks but good impression so far.
↩Reply from Tracey Webb, Service Manager at Brynmawr Care Village
We are thrilled to hear that your mam has settled in well and that you've already formed a positive impression of our staff and the care provided. As you mentioned, it is still early days but we are committed to maintaining the same level of friendliness, care and support throughout your mam's...
We are thrilled to hear that your mam has settled in well and that you've already formed a positive impression of our staff and the care provided. As you mentioned, it is still early days but we are committed to maintaining the same level of friendliness, care and support throughout your mam's stay. If there is anything more we can do to ensure her comfort and well-being, please do not hesitate to let us know.
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Review from Michelle H (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card•
Overall Experience
My review was very pleasant - all the questions I asked were answered. I was made very comfortable and put at ease. If I didn't understand, it was explained to me which was excellent.
I didn't feel I couldn't ask anything and didn't feel on edge. So I'm very happy and understand and feel happy...
My review was very pleasant - all the questions I asked were answered. I was made very comfortable and put at ease. If I didn't understand, it was explained to me which was excellent.
I didn't feel I couldn't ask anything and didn't feel on edge. So I'm very happy and understand and feel happy that my dad is enjoying his life at Plasgeller. Thank you very much.
↩Reply from Tracey Webb, Service Manager at Brynmawr Care Village
Thank you for sharing your experience with us. Ensuring clear communication and understanding is a top priority for us and we are glad that you feel supported in this regard. It is heartwarming to know that your dad is enjoying his time with us. We are here to support both you and your dad every...
Thank you for sharing your experience with us. Ensuring clear communication and understanding is a top priority for us and we are glad that you feel supported in this regard. It is heartwarming to know that your dad is enjoying his time with us. We are here to support both you and your dad every step of the way. If there is anything more we can do to enhance your dad's experience, please do not hesitate to let us know.
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Review from Susan C (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card•
Overall Experience
My mother has been a resident for almost a year now. She is very settled and is as happy as someone with dementia can be. She has been well looked after and staff are fabulous, despite staffing problems which see them running around most of the time. My mother is kept very clean and her clothes are...
My mother has been a resident for almost a year now. She is very settled and is as happy as someone with dementia can be. She has been well looked after and staff are fabulous, despite staffing problems which see them running around most of the time. My mother is kept very clean and her clothes are laundered and her hair done which she loves. We are very happy with all aspects of her care.
↩Reply from Tracey Webb, Service Manager at Brynmawr Care Village
Thank you for sharing your thoughts, it brings us immense joy to hear that your mother is settled and content under our care. Our dedicated team works tirelessly to ensure the well-being and comfort of all our residents and rest assured that while our team may seem rushed at times, we are not...
Thank you for sharing your thoughts, it brings us immense joy to hear that your mother is settled and content under our care. Our dedicated team works tirelessly to ensure the well-being and comfort of all our residents and rest assured that while our team may seem rushed at times, we are not experiencing staffing issues. Your satisfaction with all aspects of your mother's care means a lot to us and if there is anything more we can do to enhance her comfort or address any concerns, please feel free to reach out.
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Review from Andrea S (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card•
Overall Experience
We are happy with the care our dad and husband is receiving at Plasgeller. Care staff are helpful and easy to approach and talk to regarding all aspects. Activity coordinators are friendly and has good interactions with the resident.
He seems his 'normal' self when visiting and there's no show of...
We are happy with the care our dad and husband is receiving at Plasgeller. Care staff are helpful and easy to approach and talk to regarding all aspects. Activity coordinators are friendly and has good interactions with the resident. He seems his 'normal' self when visiting and there's no show of decline of the resident's illness since arriving at Plas Gellar.
Thank you.
↩Reply from Tracey Webb, Service Manager at Brynmawr Care Village
Thank you for sharing your positive experience with us. We are thrilled to hear you are happy with the care your dad is receiving. Our care team and well-being coordinators work hard to create a welcoming and engaging environment for all residents. It is wonderful to hear that your dad feels...
Thank you for sharing your positive experience with us. We are thrilled to hear you are happy with the care your dad is receiving. Our care team and well-being coordinators work hard to create a welcoming and engaging environment for all residents. It is wonderful to hear that your dad feels comfortable and is showing no signs of decline, we are committed to maintaining this standard of care and ensuring his continued well-being. If there's anything more we can do to support your dad or your family, please let us know.
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Review from Denise W (Daughter of Resident) published on 19 April 2024 Submitted via Postal Card•
Overall Experience
Since we went into a meeting for families last month, someone told the carers what was said in the meeting and some of the carers haven't spoken to us since. They shouldn't be like that and getting away with it. Two of them were moved to Brynwood, they didn't like it and they are back in Granbury....
Since we went into a meeting for families last month, someone told the carers what was said in the meeting and some of the carers haven't spoken to us since. They shouldn't be like that and getting away with it. Two of them were moved to Brynwood, they didn't like it and they are back in Granbury. They shouldn't dictate where they are going to work.
↩Reply from Wayne Rees, Head of Region at Brynmawr Care Village
Thank you for your feedback. We have since spoken, and the situation has been resolved. We completely agree with you that the needs of residents are the first priority.
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Review from I R (Husband of Resident) published on 18 April 2024 Submitted via Postal Card•
Overall Experience
Better than I expected, visit times are excellent. Staff pleasant and always helpful.
Better than I expected, visit times are excellent. Staff pleasant and always helpful.
↩Reply from Tracey Webb, Service Manager at Brynmawr Care Village
Thank you for taking the time to share your experience with us. We are pleased to hear that Brynmawr Care Village has exceeded your expectations and it is wonderful to know that you have found our staff to be pleasant and accommodating. If there's anything more we can do to enhance your wife's experience with us, please don't hesitate to reach out.
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Review from L M (Daughter of Resident) published on 12 June 2023 Submitted via Website•
Overall Experience
Not family friendly, do not encourage visitors to bring children, nor do they offer visitors a drink. Visitors are not allowed to use the toilet.
In their own words "we have to take what we are given"; as far as care staff go. Residents are not encouraged to take part in their hardly there...
Not family friendly, do not encourage visitors to bring children, nor do they offer visitors a drink. Visitors are not allowed to use the toilet. In their own words "we have to take what we are given"; as far as care staff go. Residents are not encouraged to take part in their hardly there activities. Do not maintain regular updates with family. Hard to contact, always going to other parts of the home.
Allowed Mum to get severely constipated, don't ensure her hearing aids are used and make excuses when she removes them. Cover up their discrepancies such as allowing her to go weeks before her dentures were fixed.
↩Reply from Dawn Crandon, Site Manager at Brynmawr Care Village
Dear LM, Thank you for your feedback. In normal times, there are no restrictions on bringing children on visits. Toilet facilities are also available, and used by other visitors without difficulty. If staff have not offered a drink on a particular occasion, do contact me directly so that I can...
Dear LM, Thank you for your feedback. In normal times, there are no restrictions on bringing children on visits. Toilet facilities are also available, and used by other visitors without difficulty. If staff have not offered a drink on a particular occasion, do contact me directly so that I can follow this up. The only time we have restrictions in relation to visitors is if there is an outbreak of an infectious disease e.g. Norovirus, or Covid-19. In those circumstances, the public health authorities require us to limit or exclude visitors for a period of time and/or to impose additional infection control procedures. In relation to the other matters raised, as you are aware these have already been investigated as part of a formal complaint – we will just have to agree to differ as to the facts. Please be assured, however, that your Mum’s welfare is our first priority, and we will always do what we can to support you as her family for as long as she is a resident with us.
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Review from Brinley H (Brother of Resident) published on 2 December 2022 Submitted via Postal Card•
Overall Experience
Outside cover is needed when raining (front entrance).
Outside cover is needed when raining (front entrance).
↩Reply from Dawn Crandon, Registered Manager at Brynmawr Care Village
Thank you for taking the time to provide feedback, we take all suggestions into consideration. Our team endeavour to provide the best standard of care possible for your loved one and we are greatly appreciative of the scores you have provided.
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Regulatory Rating
Care Inspectorate Wales (CIW) Rating
Date: 31 October 2025
Well-being
Good
Care and Support
Good
Environment
Good
Leadership and Management
Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
There are no upcoming events for Brynmawr Care Village.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Brynmawr Care Village.
Accreditations
There are no accreditations posted yet for Brynmawr Care Village.
Meet the Team (1)
Ellen SmithJob Title Home Manager
I am an experienced healthcare professional with over 20 years of experience supporting older people, committed to delivering high-quality,...
I am an experienced healthcare professional with over 20 years of experience supporting older people, committed to delivering high-quality, person-centred care. At Brynmawr Care Village, I lead with compassion and clarity, working closely with residents, families, and colleagues to ensure every individual remains at the centre of their care.
A standout moment in my career was supporting two young women following their dementia diagnoses. With consistent encouragement from myself and my team, they regained confidence, created a fundraising group, organised charity events, and even appeared on national television. Their journey is a reminder of how the right support can transform lives, an approach I bring to Brynmawr every day.
Kindness is at the core of my leadership style. For me, it means understanding each person’s story, respecting their wishes, and ensuring they feel valued and heard. This reflects in the culture I foster within Brynmawr, one where dignity, empathy, and individual strengths guide our work.
I also believe strongly in strengthening community connections. At Brynmawr, I actively develop partnerships with local clubs and schools, creating opportunities that enrich residents’ lives and strengthen the home’s ties within the community.
Outside of work, I volunteer at my local football club and enjoy spending time with my family, particularly relaxing at my caravan in West Wales.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brynmawr Care Village to verify any information. View our terms and conditions. Brynmawr Care Village has an Enhanced Service -what an Enhanced Service includes.
