Fairways Nursing Home

Lon St Ffraid, Trearddur Bay, Holyhead LL65 2UD
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9.6 17 Reviews
  • Fairways Nursing Home, Holyhead
Fairways Nursing care is an award-winning home providing the best standards of elderly care requiring residential and nursing support. It was one of the first built Nursing Homes in Anglesey in 1984.

The home can accommodate 38 residents with four lounges for the users to enjoy their quality time and relax.

The home team comprises highly qualified nurses, carers and an experienced culinary team. The aim is to be ‘Home’ to the people who live at Fairways. The team spend a lot of time ensuring a caring culture fostered by compassion and dignity.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Marina Cupceanco (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1998

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (1)

Fairways Nursing Home Reviews (17)

9.6

Fairways Nursing Home has a Review Score of 9.6 (9.551) out of 10, based on 12 reviews in the last 2 years.
Over all time Fairways Nursing Home has 17 reviews.

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Total of 17, showing 1-17
Review from M J (Wife of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in Fairways for just over 12 months. The standard of care was first-class. Everyone played their part, including the excellent food provided. He was treated with dignity and respect right up until the end. I was also treated like I was part of the Fairways family. They all do a fantastic
job, sometimes in the most difficult of situations. I want to thank them all very much.
Reply from Marina Cupceanco, Manager at Fairways Nursing Home

Thank you so much for kind feedback and I will pass this to the staff. It was a pleasure to look after your husband.

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Review from J E (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased and peace of mind knowing my mother is take care of in every way possible.
Reply from Marina Cupceanco, Manager at Fairways Nursing Home

Thank you for your kind feedback, we aim to provide the best care possible to every resident.

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Review from E L (Husband of Resident) published on 14 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care from all staff. Visiting made really easy. Can't ask for better care. Staff are always friendly and pleasant to talk to. Care for my wife is second to none. Thank you, it isn't always possible to get to the home, so it's comforting to know that I can always phone, to get a prompt answer
to any enquiry.
Reply from Monica Craciun, Manager at Fairways Nursing Home

Thank you for your kind words, it is a pleasure to care for your wife

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Review from Jonathan R (Son of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that Fairways give to my mother is brilliant. All the workers there are so caring. Absolutely no complaints. My mother is well looked after and every day they bring my mum to the conservatory which is so good for her.
Reply from Monica Craciun, Manager at Fairways Nursing Home

Thank you for your kind word, it is a pleasure to care for your mother.

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Review from Julia T (Daughter of Resident) published on 4 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Fairways who care for my father are kind, caring and very professional. He always tells me that he is well looked after and I receive a very warm welcome when I visit. My letters are read to him and he had a beautiful cake for his 91st Birthday with treats at Christmas. The building is
in need of some updating/redecorating but the quality of care is excellent and he is happy. Thank you to his carers who are simply wonderful.
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Review from Frances R (Daughter of Resident) published on 7 February 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our Mother has been a resident in Fairways nursing home for the past six years. During that time we have seen changes of management and care staff.
Throughout this time Mum has been treated with dignity and respect.
The care staff are excellent Mum always looks very peaceful.
The family always receive
a warm welcome from the staff.
If any problems occur they are dealt with efficiently.
The family thank Fairways for the ongoing care Mum receives.
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Review from L W (Sister of Resident) published on 6 February 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I don't have any issues to write about, I feel the residents are cared for very well considering the amount of staff available. Maybe the only thing I would have a gripe about is the curtains, so old, brown water stains on them, unable to close them properly, they don't glide on the tracks, can't always
block out the sun directly on the residents face.
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Review from E B (Wife of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been at Fairways for nearly a year now.
The staff are excellent. They keep me regularly informed of any changes in his health/medication etc. He receives excellent care and the staff are always helpful and courteous.
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Review from Julie M (Niece of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are very polite, kind and caring. My uncle has settled very well and I couldn't ask for better care for him. His transfer from a hospice was very smooth and he was warmly welcomed to Fairways.
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Review from Pamela B (Wife of Resident) published on 31 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit my husband I am always greeted very politely by all staff. I visit regularly on random days but he is always very comfortable, clean and in good spirits. All staff are up to date with his nutrition on medical needs and staff keep me informed of any medical situations which may occur.
I am always telephoned with regard to inoculations etc or medical situations.
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Review from D R (Daughter of Resident) published on 23 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father is in Fairways Nursing Home, and he is well cared for, and always clean and comfortable. He had a chest infection recently and the GP was called straightaway, and I was also notified immediately.
The staff are lovely. Very caring and kind. Dad loves a laugh and a joke and they take time to
join in with him. There is a high level of continuity of staff which is so important for the elderly. Dad knows his carers and they get to know him too.
Dad likes the old-fashioned puddings served, and the cake! Staff took a lot of trouble on his 90th birthday to make a cake and set his room for a tea party.
Yes, the building needs decorating, but there is no “care home smell”. I’ve been in a few and Fairways never has that. In my opinion, the most important thing is the high quality of care given. Dad is settled and says he’s well looked after. Can’t ask for more than that.
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Review from Julie A (Daughter of Resident) published on 23 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Fairways Nursing Home for the last few weeks. My first impressions have been that she is being looked after by caring, dedicated staff. Everyone is very friendly and empathetic. Communication has been very easy, professional and relevant. Yes, the building needs some TLC which
I understand is part of an ongoing programme of works but the quality of the staff and their attitude far outweigh this issue.
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Review from Sally K (Daughter of Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident of Fairways Nursing Home. She is well looked after by the team. I personally know many of the staff. They are lovely, caring people and nothing is too much trouble. The care and love they show my mum is amazing, all done with a good sense of humour which I know she enjoys. It
was a hard decision to place Mum in a nursing home, but also the right decision. Mum has settled well and has improved, she knows that she is in the right place. We as a family were lucky to find Fairways for Mum. She has a lovely room with her things all around her. Mum can be private or join in with the lovely activities the staff arrange so well. One staff member puts a great deal of thought into entertaining the residents so every day doesn't seem the same, which is so important. It is clear to me that the success of Fairways is totally down to its staff; amazing people doing amazing jobs. From a grateful daughter, thank you.
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Review from P B (Wife of Resident) published on 9 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the run-up to Christmas in December the staff created a very happy atmosphere there with decorations, activities and Christmas presents for the residents. The Christmas day dining was excellent, the staff worked very hard to bring the residents to the meal in the lounge and served everybody.
Excellent!
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Review from Ian W (Husband of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff at Fairways Nursing Home to be very understanding of my wife's needs. The care she gets is first-class! The meals are excellent.
Reply from Jankee Patel, Director at Fairways Nursing Home

Thank you for your kind comments. I will ensure these are passed on to the staff at the home, and I am sure they will be very grateful.

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Review from D W (Sister of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are more than helpful, and the food is outstanding.
Reply from Jankee Patel, Director at Fairways Nursing Home

Thank you for your kind comments. I will ensure these are passed on to the staff at the home, and I am sure they will be very grateful.

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Review from Gordon W (Son of Resident) published on 13 July 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
My father was admitted to Fairways in March for so-called end-of-life care. Within 3 weeks we were told that they couldn't cope with him and they would have to move him to their other home on Anglesey that specialised in dementia care. So the matron from that home came out to assess him and promptly
told us, no, they couldn't take him as they didn't have enough staff so he had to stay where he was and clearly not wanted. We visited him twice a week for the 3 months he was there. I lost count of the number of times he was in his chair in the communal room when we walked in, slumped forwards, nearly falling out of his chair with the so-called nurse sitting at a table with her back to him clearly not caring at all about the people supposedly in her care. Also he suddenly started getting a lot of injuries, cuts, very bad bruises, etc. which he never got while at home and we were told he fell or he did it to himself. This was bad enough but we had to keep asking for the plasters to be changed as they clearly hadn't been. Fairways Trearddur on Anglesey is supposed to be a nursing home, what a joke, it's at best a poor care home.
My father passed away on the 30th of May while I was on holiday supposedly in his sleep, who knows. All I do know is his last few months of life were a misery with the way he was treated and to cap it all when we went to Fairways to pick up his belongings they were just all thrown into a box, his picture frames broken, his ornaments broken, clothes that weren't even his. To say I am fuming is an understatement.
Reply from Jankee Patel, Director at Fairways Nursing Home

The team would like to pass on our sincere condolences to you and your family for your loss. We are deeply sorry you feel your family and your loved one had a negative experience. Fairways Care has recently been taken over and is now under new management. As a provider we are highly experienced in providing elderly care and look forward to taking the homes into the next stage of their journey. There is a new home manager for the service who is keen and determined to ensure extremely high standards within the home are met. With regards to the moving to one of our other homes, this was a multi-disciplinary decision and not facilitated due to both homes and the health boards assessment stating this would not be in your loved ones best interest due to poor health at the time. Sadly at the time of assessment it was deemed that moving would be more dangerous to their health. We are sorry if this was not communicated to you. We would be happy to have a call with you to discuss your concerns.

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Current Review Score: 9.6 (9.551)

Overview of Review Score

The Review Score of 9.6 (9.551) out of 10 for Fairways Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.551 for Fairways Nursing Home is calculated as follows: ( (91 Excellents x 5) + (32 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 138 Ratings = 4.551
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fairways Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Fairways Nursing Home

What types of Care is Fairways Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fairways Nursing Home have?

There are 36 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Fairways Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairways Nursing Home to the centre of Holyhead?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fairways Nursing Home to verify any information. View our terms and conditions. Fairways Nursing Home has an Enhanced Service - more info.