Care Homes Owned by Fairways Care Ltd

My husband has been in your care home for about 18 months, and during that time I have been a regular visitor to the home. My husband and myself have always been treated with friendliness and kindness by all the staff. They are all very caring and supportive to my husband and myself.. I visited other care homes before we decided to come here, and I am so happy that we did, as we are very satisfied with the home and the staff. Thank you for all for everything we do appreciate what you do.

Could not be happier with Fairways Newydd. My experience as a doctor in the local hospital resulted in a good impression (relating to palliative care), so when my father passed away and mum needed care near me I knew just where to bring her. The nurses and staff are wonderful. Caring, skilled and some of the most friendly people I've ever met. The home is pristine clean - cleaner than many hospitals, I'm sorry to say - and there's nothing more I could ask for. Mum is always happy when I see her and has developed excellent relationships with the staff. I'd give them six stars if I could!

Taking a loved one into care is very difficult and quite traumatic. However, the care mum has received since her first respite visit in April and subsequent permanent stay has been excellent. The majority of care staff are loving and kind. They have taken time to get mum into a routine. They keep me updated and we are welcome to visit. Stand-out carers are Emma, Janie, Philip, Santosh, Aquel & Samuel. Sharon is a really caring manager. Mum is treated with dignity and respect by everyone.

All the staff were helpful, courtious, respectful. Her experience at the home was exceptional I would have no hesitation in recommending this home to other friends who have relatives who need care.

My Aunt seems to be settled in nicely and is enjoying the food (particularly the sweeter desserts). Very pleased! Highly Recommended

My mother in law, was only in this home Eryl Fryn a short while, But the care, dignity, compassion she received was the best, Also as a family, we were treated so well, Nanna, she was always clean and comfortable. And all her needs were not met. As a family we can't thank ERYL FRYN enough.

Sometimes I think there maybe should be more appropriate activities for the residents in the nursing unit as this seems to be lacking of late, but I think this is more due to a lack of resources/ staffing in this area.

I have the highest regard for all staff and management at Glyn Menai.

My husband is treated in the nursing home section of Stansty House, with kindness and dignity. He has 24 hour nursing care. All the staff including managers, administrators, nurses, carers, cleaners, laundry, kitchen and maintenance lads, are hard working and very kind to myself and to my husband who is completely immobile + cannot communicate. He has cognitive impairment dementia. The staff have a very demanding job to do and I can only admire their empathy + kindness. It's a pleasure for me to go to Stansty House to visit my husband, knowing he is so well cared for there.

The home's very light, bright and welcoming with an open door policy. It does have a small garden which the residents can sit in in good weather, and a conservatory attached to the main lounge. There is plenty of space for the residents to move around and the staff are very friendly, helpful, busy and caring. Nothing is too much trouble and they always listen to you taking on board what has been discussed. Residents are well looked after and dignity is always maintained, along with confidentiality. There are activities on offer, but not all want to join in, perhaps a greater variety would help. Rooms are good and kept clean and tidy and are well furnished. Overall a very good experience!

We had to wait for a place to come available for mum but it was 100% worth the wait. Mum moved from a very corporate style home which looked amazing but behind the scenes was actually pretty poor; what you see is what you get at Ty Cariad which is extremely important when you are trusting them with your loved one.

Dad is a new resident and I've been impressed by the care and quality my dad had received. Staff are friendly and helpful. Reassured that Dad is getting good quality care.

He seems very happy here.

The only issue is the highly variable quality of the catering.

Residential client. Receiving fabulous care. Staff extremely kind when she was unwell. Staff are supportive and encouraging. Engage my aunt in all activities. Great variety of entertainment. Really help pick her up after suffering a bereavement. Couldn't praise the staff enough.

I visit my friend, who has had a severe stroke, as often as I can. I am always greeted in a friendly manner by the staff who let me in. The home smells nice and is always clean and tidy. My friend is as comfortable as she can be in an adjustable bed. Her room is modern and well decorated, if a little small.

We are profoundly grateful for the exceptional care and tenderness our family member receives every single day. Seeing them settled, comfortable and treated with such dignity gives our family an incredible sense of peace. The staff's kindness, patience, and dedication have made the nursing home feel like a true extension of home, and we cannot thank the team enough for the comfort they bring to us all.

Have found all the staff very thoughtful and caring towards my Mum.Always kept informed of any issue.Very happy with the service provided. The staff are always polite and curteous towards Mum and any visitors.

There is nowhere else I would rather be. If the quality of our food improved, I would be happy, which I am sure other residents would feel that as well.

Mum's newly decorated room is fabulous. The new curtains are so much better. The staff are all amazing with mum. The food in some days could be better. Only downside is lack of any cooling in room in hot weather ceiling fans would be a great addition.