Care Homes Owned by Fairways Care Ltd in Isle of Anglesey (Ynys Mon)

My husband has been in your care home for about 18 months, and during that time I have been a regular visitor to the home. My husband and myself have always been treated with friendliness and kindness by all the staff. They are all very caring and supportive to my husband and myself.. I visited other care homes before we decided to come here, and I am so happy that we did, as we are very satisfied with the home and the staff. Thank you for all for everything we do appreciate what you do.

Could not be happier with Fairways Newydd. My experience as a doctor in the local hospital resulted in a good impression (relating to palliative care), so when my father passed away and mum needed care near me I knew just where to bring her. The nurses and staff are wonderful. Caring, skilled and some of the most friendly people I've ever met. The home is pristine clean - cleaner than many hospitals, I'm sorry to say - and there's nothing more I could ask for. Mum is always happy when I see her and has developed excellent relationships with the staff. I'd give them six stars if I could!

We are profoundly grateful for the exceptional care and tenderness our family member receives every single day. Seeing them settled, comfortable and treated with such dignity gives our family an incredible sense of peace. The staff's kindness, patience, and dedication have made the nursing home feel like a true extension of home, and we cannot thank the team enough for the comfort they bring to us all.

I found myself here after an adverse reaction to tramadol which left me in a lot of pain and unable to care for myself. Once out of our system I was able to care for myself a little more. Encouraged by staff, I was able to regain my independence. I now feel able to go home and regain my dignity which became marred by drugs. The staff have been very helpful, friendly and encouraging allowing me to regain my confidence regarding weight bearing and walking with broken bones. I am now back to my base level, but still have a long way to go.

My mother is a current resident and I cannot fault the love and care she receives from the wonderful staff there. It broke my heart when she had to be admitted into Fairways, but knowing how well she is being cared for is such a comfort to me. The staff are truly amazing and i cannot thank them enough. The only concern I have is with the laundry situation. I painstakingly label every item of my mum's clothing but a lot of her stuff keeps going missing, especially socks. Her drawer is full of single socks and also other items that don't belong to her. I've returned these items several times to the staff as I really don't want my mum wearing somebody else's clothes and socks. But these same items keep being put back in her room. This includes bedding. I bought 3 sets of brand new bedding for her, all labelled up, but somebody else's bedding keeps being put in her room. I'm not sure what can be done, but I'd really appreciate it being looked into. Thank you so much for everything

I was astounded by the cleanliness of this care home. It looked and smelt so fresh, nothing like other cars homes I have visited. The staff were extremely polite and helpful and my freind who is in the care home raves about the wonderful care he receives.

The food was exceptional. I am truly grateful to all the hard working staff and I know my freind is in the best of hands. 10/10

My husband is truly blessed to be in a care home of such a high standard.

This is hands down the best care home I have ever dealt with. The facilities are world class and the staff show genuine concern and compassion to everyone, whether resident or visitor. Sets the standards others should follow, highly recommended.

A very caring home, all the staff are friendly and helpful. Nice to see staff members being there for a long time. Residents like consistency.

Thank you fairways for provided the best care for my father. The staff are amazing, they really care. Can't thank management enough - exceptional team. It truly is a home from home, considering it's been such a traumatic time for our family we couldn't have hoped for a better outcome.

Staff are more than friendly. Their care of the residents is outstanding. I was impressed by the number of activities and outings that were arranged for the month.

Everywhere was spotlessly clean. Rooms are bright and the view of the Snowdonia range from my brother's room was outstanding.

The level of care and attention was remarkable. I particularly liked the information and background of residents that's placed outside their room. The meals served there are good quality and looked delicious.

I would highly recommend Plas Newydd.

Thank you to all the staff we appreciate all your hard work, compassion and love shown to all

Very happy that Gwynfor is very well cared for. Always clean and tidy. He is dressed well daily. Food quality is very good, and he enjoys his meals. He is very happy at Fairways and as a family, it gives us peace of mind that he is well cared for.

I can't speak highly enough of Fairways Newydd Care Home and the amazing nurses and staff who care for my nan, Elizabeth. Every single member of the team shows such genuine kindness, patience, and compassion, and it's clear they truly care about the residents as individuals.

They always make sure Elizabeth is comfortable, happy, and treated with dignity, and they consistently meet all of her needs. What means the most to me is how well they keep me informed - they communicate regularly and are always happy to talk through anything, which gives me real peace of mind.

The home feels warm, welcoming, and full of friendly faces. Knowing Elizabeth is in such safe and caring hands is such a comfort to our family. I'm so grateful for everything they do and wouldn't hesitate to recommend them to anyone looking for exceptional care for their loved one.

My sister had been a resident at Fairways Newydd for four years. She suffered with dementia. At all times, the care was exemplary, and she was always treated with dignity. As a relative, I was kept well informed of any issues as I lived over 200 miles away. At the end of her life, my brother and I were taken care of in every way, which made her passing as smooth as it could be. Staff were always available, day and night at assist. If I ever need a care home myself, I would be happy to stay here.

I have only been a resident a short while, but am finding it very pleasant. The staff have been very friendly and helpful in settling me in. The room is very homely, and the food is very good.

Care staff are excellent and go above and beyond.

We wouldn't like her to be anywhere else!

Rhona felt the love - we felt the love.

I am very pleased with the way my mother is being looked after. She is always very clean and she has a large and very bright room. She's well fed and seems to be happy. The staff are pleasant and very helpful, nothing is too much trouble. Not too pleased with the laundry, her jumpers have been spoilt and shrunk, that's the only complaint!