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Care Homes Owned by Fairways Care Ltd in Isle of Anglesey (Ynys Mon)

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Fairways Care Ltd in Isle of Anglesey (Ynys Mon)

Only the locations & reviews in Isle of Anglesey (Ynys Mon) for Fairways Care Ltd are showing below.

View the details of all 6 locations (with 112 reviews) owned by Fairways Care Ltd

Fairways Care Ltd Locations in Isle of Anglesey (Ynys Mon) (2)

 
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2 Care Homes owned by Fairways Care Ltd in Isle of Anglesey (Ynys Mon)
9.7 27 reviews
"When I visit my husband, the staff always ask how I am and ask if I need help, as I am disabled myself. There's always a warm welcome from…"   Read all 27 reviews
Location Type Care Home

Fairways Newydd Nursing Home is a purpose-built care home with stunning views and is located on the charming isle of Anglesey, North Wales, close to Junction 8 of the A55, between the idyllic village of Llanfairpwll and the popular town of Menai Bridge.… Read more about Fairways Newydd Nursing and Dementia Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 77 Rooms from £1,065 / week
Fairways Nursing Home

Lon St Ffraid, Trearddur Bay, Holyhead LL65 2UD 

9.6 17 reviews
"Excellent care from all staff. Visiting made really easy. Can't ask for better care. Staff are always friendly and pleasant to talk to.…"   Read all 17 reviews
Location Type Care Home

Fairways Nursing care is an award-winning home providing the best standards of elderly care requiring residential and nursing support. It was one of the first built Nursing Homes in Anglesey in 1984. The home can accommodate 38 residents with four… Read more about Fairways Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 38 Rooms from £1,065 / week

Fairways Care Ltd Reviews in Isle of Anglesey (Ynys Mon) (44)

9.4
Fairways Care Ltd has a Group Review Score of 9.4 (9.429) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Fairways Care Ltd must have a Review Score.

Overall Experience

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from Annwen O (Daughter of Resident) published on 30 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy the way mum is cared for.

Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care Centre

It is always a pleasure to have you visit. You make every visit a happy visit for your Mum. Your energy is also felt across the home. Thanks for your kind comments.


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Review of

Fairways Newydd Nursing and Dementia Care Centre

from J R (Husband of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been coming to Fairways for 3 1/2 years now. I have always found the carers, nurses, reception and management so helpful and supportive. Nothing is too much trouble. I will continue coming knowing I will be welcome and helped at all times.

Reply from Becs Charles, Manager at Fairways Newydd Nursing and Dementia Care Centre

Thanks for the positive comments, it's always lovely to see you. I would suggest that you are now part of our team. I will ensure this feedback is given to the team in Dementia.


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Review of

Fairways Newydd Nursing and Dementia Care Centre

from Dylan H (Son of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Asked for a breakdown of charges, how much it costs to look after my father, ie weekly food, cost of two staff to get him out of bed into his chair in the morning and back again in the evening, basic cost for his room, (electric, water etc) but I was refused the information by the manager at Fairways
newydd, refused to pay the cost of my father's stay there until we get the breakdown, cost quoted on the 26th of February 25 was £1011 less the local health board payment, they now want £1355 including the health board payment of £218 a week, now they are giving my father a letter to quit the home unless we pay, we will pay if we get the breakdown which they are refusing to give manger was abrupt and put the phone down on me when I asked for the third or fourth time forva breakdown of costs, it seems to charging us for dementia care which my father hasn't got, the council pay just over £1100 less the health board payment of £218 why is my father singled out for such a big difference.

Reply from Paul Nicholls, Operations Director at Fairways Newydd Nursing and Dementia Care Centre

We thank you for your feedback. We are unable to provide a cost breakdown on a basis that you suggest due the home not only having bedrooms but having communal areas, general service areas and more. We also have ancillary staff such as laundry and kitchen etc. who all play vital roles in delivering the best care and enable our care staff to carry out the wonderful work they do. There are also many costs relating to equipment and compliance to consider. Whilst I understand your frustration, running a care service is complex and requires a multi-faceted approach. We believe our costs are in line with the current market for the high-quality care we provide at Fairways Newydd. As demonstrated by the numerous good reviews and excellent feedback both the manager and the home receives. We endeavour to keep these costs as fair as possible. We would never ask your father to leave our home without just cause, like any service if a person does not pay, we are left with no other choice.


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Review of

Fairways Newydd Nursing and Dementia Care Centre

from J W (Son of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming and kind staff.

Reply from Becs, Manager at Fairways Newydd Nursing and Dementia Care Centre

Thank you. We aim to be kind and supportive, our lovely residents are our top priority.


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Review of

Fairways Newydd Nursing and Dementia Care Centre

from Catherine W (Wife of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit my husband, the staff always ask how I am and ask if I need help, as I am disabled myself. There's always a warm welcome from the front door until you reach the resident's room.

Reply from Becs, Manager at Fairways Newydd Nursing and Dementia Care Centre

What a fantastic comment, thanks so much. I will be sure to feed this back to the team in the NH. I will also ensure that our lovely lady on reception gets this feedback also. It's always a pleasure when you visit, and we are happy to support you in any way we can.


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Review of

Fairways Newydd Nursing and Dementia Care Centre

from M K (Daughter of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care, brilliant staff, and nothing is too much trouble. No smell to home all fresh clean. Staff all happy in work making time to say hello. The receptionist was excellent, lovely, kind and caring. Phone calls were returned as promised. I highly recommend this home and KW unit, extra special
staff!

Reply from Jemma Gaskin, Deputy manager at Fairways Newydd Nursing and Dementia Care Centre

Thank you for kind words, it was a pleasure to have cared for and known this lovely and gentle lady. She had a special relationship with the staff on KW and she is still fondly spoken of. I will ensure I pass your lovely words on to the staff on KW unit.


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Review of

Fairways Nursing Home

from J E (Daughter of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased and peace of mind knowing my mother is take care of in every way possible.

Reply from Marina Cupceanco, Manager at Fairways Nursing Home

Thank you for your kind feedback, we aim to provide the best care possible to every resident.


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Review of

Fairways Nursing Home

from E L (Husband of Resident) published on 14 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care from all staff. Visiting made really easy. Can't ask for better care. Staff are always friendly and pleasant to talk to. Care for my wife is second to none. Thank you, it isn't always possible to get to the home, so it's comforting to know that I can always phone, to get a prompt answer
to any enquiry.

Reply from Monica Craciun, Manager at Fairways Nursing Home

Thank you for your kind words, it is a pleasure to care for your wife


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Review of

Fairways Nursing Home

from Jonathan R (Son of Resident) published on 13 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that Fairways give to my mother is brilliant. All the workers there are so caring. Absolutely no complaints. My mother is well looked after and every day they bring my mum to the conservatory which is so good for her.

Reply from Monica Craciun, Manager at Fairways Nursing Home

Thank you for your kind word, it is a pleasure to care for your mother.


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Review of

Fairways Newydd Nursing and Dementia Care Centre

from John B (Son of Resident) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairways is the most wonderful, amazing place. Excellent care, the staff take time with Mum and nothing is too much trouble. I cannot find anything negative to say! Brilliant!

Reply from R Charles, Manager at Fairways Newydd Nursing and Dementia Care Centre

Thanks for this positive review I will feed this back to the staff at handover. It's great to have this type of positive feedback in a world where we have so much negativity, thanks once again.


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Review of

Fairways Newydd Nursing and Dementia Care Centre

from N G (Daughter of Resident) published on 25 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum got ill in the summer and needed urgent care and we were lucky enough to phone Fairways Newydd. We were immediately offered advice and support and a bed was made available for a respite stay. The manager gave us so much time despite mum not being a permanent resident. She is wonderful, kind, warm,
funny and knowledgeable. I immediately felt relaxed and knew mum was in safe hands. Her leadership skills clearly filter down as all the staff are amazing. They are so patient and caring and good at their jobs. Everyone went above and beyond to make mums stay pleasurable. The rooms are excellent and the food is delicious. I cannot fault Fairways Newydd and would be happy for her to become a permanent resident. Wonderful experience.

Reply from Rebekah Charles, Manager at Fairways Newydd Nursing and Dementia Care Centre

I have no words what a lovely review. It was a pleasure to care for your mum and she is lucky to have such a caring family. The staff didn't want her to leave and I am confident when she pops in for coffee in the future she will be made equally welcome. Good luck and take care. It's lovely to have a new friend of Fairways. I will ensure I feed these wonderful comments back to my team.


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Review of

Fairways Nursing Home

from Marilyn S (Wife of Resident) published on 25 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in various Care Homes since September 2023. Fairway's in Trearddur Bay is like a 5 5-star hotel in comparison to others he has been in. He is always clean/shaved and comfortable when I visit. The staff are all excellent and I take so much comfort from knowing that as I can't care
for him at home anymore I have full confidence that he is receiving the best care and TLC available.
Myself and my husband are always treated with the utmost respect at all times and can't praise the home enough. Thank you.

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from J I (Daughter of Resident) published on 10 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and us as a family have been made to feel so welcome and comfortable from our initial visit until today at Fairways Newydd. The staff are very friendly and caring and the manager runs this place very well. Mum has been very poorly recently and the nurses and care practitioners have looked after
her needs extremely well. Thank you all at Fairways Newydd

Reply from Rebekah Charles, Manager at Fairways Newydd Nursing and Dementia Care Centre

Thanks for this positive review. It's a pleasure to have your lovely mum here, she keeps us on our toes. Always happy to discuss any areas that require improvement. I'll speak to the staff and ensure I share this.


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Review of

Fairways Newydd Nursing and Dementia Care Centre

from L P (Daughter of Resident) published on 9 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to the home with Lewy Body dementia ad after breaking her hip in an alternative home. From arrival, she was treated with dignity and compassion. Staff used all means available to care for her every need. Even though she was asleep constantly she was kept changed and clean and comfortable
all the time, This was a very upsetting time for us but we took comfort in knowing everything that could be done for Mum's care was being done. The home is exemplary from the first arrival to the nursing/care staff and cleaners who kept it fresh and clean.

Reply from Becs Charles, Admin at Fairways Newydd Nursing and Dementia Care Centre

Thanks for this lovely review. It's reassuring to hear that the staff care for our residents whether bed-bound or up and about in the same manner.I will ensure that all our staff receive this fabulous feedback, thanks once again.


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Review of

Fairways Nursing Home

from Julia T (Daughter of Resident) published on 4 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Fairways who care for my father are kind, caring and very professional. He always tells me that he is well looked after and I receive a very warm welcome when I visit. My letters are read to him and he had a beautiful cake for his 91st Birthday with treats at Christmas. The building is
in need of some updating/redecorating but the quality of care is excellent and he is happy. Thank you to his carers who are simply wonderful.

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Review of

Fairways Nursing Home

from Frances R (Daughter of Resident) published on 7 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our Mother has been a resident in Fairways nursing home for the past six years. During that time we have seen changes of management and care staff.
Throughout this time Mum has been treated with dignity and respect.
The care staff are excellent Mum always looks very peaceful.
The family always receive
a warm welcome from the staff.
If any problems occur they are dealt with efficiently.
The family thank Fairways for the ongoing care Mum receives.

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Review of

Fairways Nursing Home

from L W (Sister of Resident) published on 6 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I don't have any issues to write about, I feel the residents are cared for very well considering the amount of staff available. Maybe the only thing I would have a gripe about is the curtains, so old, brown water stains on them, unable to close them properly, they don't glide on the tracks, can't always
block out the sun directly on the residents face.

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Review of

Fairways Nursing Home

from E B (Wife of Resident) published on 31 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Fairways for nearly a year now.
The staff are excellent. They keep me regularly informed of any changes in his health/medication etc. He receives excellent care and the staff are always helpful and courteous.

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Review of

Fairways Nursing Home

from Julie M (Niece of Resident) published on 31 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very polite, kind and caring. My uncle has settled very well and I couldn't ask for better care for him. His transfer from a hospice was very smooth and he was warmly welcomed to Fairways.

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from Gillian L (Daughter of Resident) published on 3 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairways Newydd is a very kind and caring nursing home. The staff do everything they can to provide a welcoming and homely atmosphere for residents and their families. The food is very good, which our mother really enjoys. The standards of cleanliness are very high, with cleaners seen daily. Communication
is excellent, with any issues, medical or otherwise dealt with quickly and professionally. Our mother greatly appreciates the care and kindness she receives. A big thank you to all the staff at Fairways for their excellent care and hard work.

Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care Centre

Thank you for your kind and warm words. You have kindly identified our great kitchen staff, domestic staff and all aspects of the care your mum receives. We will ensure this is communicated to all departments. Receiving this acknowledgement is a great boost for our staff. Thank you again, looking forward to seeing you again soon.


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Awards / Recognitions (0)

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