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Care Homes Owned by Fairways Care Ltd in Isle of Anglesey (Ynys Mon)

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Fairways Care Ltd in Isle of Anglesey (Ynys Mon)

Only the locations & reviews in Isle of Anglesey (Ynys Mon) for Fairways Care Ltd are showing below.

View the details of all 6 locations (with 134 reviews) owned by Fairways Care Ltd

Fairways Care Ltd Locations in Isle of Anglesey (Ynys Mon) (2)

 
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2 Care Homes owned by Fairways Care Ltd in Isle of Anglesey (Ynys Mon)
9.7 38 reviews
"My sister has been at Fairways Newydd for around two months. The managers of the home and the staff have been absolutely wonderful. My…"   Read all 38 reviews
Location Type Care Home

Fairways Newydd Nursing Home is a purpose-built care home with stunning views and is located on the charming isle of Anglesey, North Wales, close to Junction 8 of the A55, between the idyllic village of Llanfairpwll and the popular town of Menai Bridge.… Read more about Fairways Newydd Nursing and Dementia Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 77 Rooms from £1,065 / week
Fairways Nursing Home

Lon St Ffraid, Trearddur Bay, Holyhead LL65 2UD 

9.6 17 reviews
"My husband was in Fairways for just over 12 months. The standard of care was first-class. Everyone played their part, including the…"   Read all 17 reviews
Location Type Care Home

Fairways Nursing care is an award-winning home providing the best standards of elderly care requiring residential and nursing support. It was one of the first built Nursing Homes in Anglesey in 1984. The home can accommodate 38 residents with four… Read more about Fairways Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 38 Rooms from £1,065 / week

Fairways Care Ltd Reviews in Isle of Anglesey (Ynys Mon) (55)

9.5
Fairways Care Ltd has a Group Review Score of 9.5 (9.515) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Fairways Care Ltd must have a Review Score.

Overall Experience

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from Jan G (Wife of Resident) published on 12 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has a lovely room and all the staff are very caring and friendly. The food all seems to be very good and there is always plenty of drinks and snacks overall I am happy that my husband has settled in and seems content.

Reply from Rebekah Charles, Manager at Fairways Newydd Nursing and Dementia Care Centre

Thanks for your review Jan. We like to ensure our lovely residents have plenty of snacks to keep them going. Its a pleasure to look after hubby

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from Wendy W (Daughter of Resident) published on 12 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the way my mother is being looked after. She is always very clean and she has a large and very bright room. She's well fed and seems to be happy. The staff are pleasant and very helpful, nothing is too much trouble. Not too pleased with the laundry, her jumpers have been spoilt
and shrunk, that's the only complaint!

Reply from Rebekah Charles, Manager at Fairways Newydd Nursing and Dementia Care Centre

Hi Wendy, I will speak to our laundry staff about this, as this is not what we want its important that we take care of the residents clothing. Please do let me know if this doesn't improve and as always I'm happy to replace should it be required. Apologies once again.Thanks very much for your review on the whole your happy with our care which is great news.

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from Louise W (Sister of Resident) published on 12 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been at Fairways Newydd for around two months. The managers of the home and the staff have been absolutely wonderful. My sister's situation was a difficult entry but has been handled with such empathy, care and support. We cannot recommend Fairways Newydd, the staff and the facilities
enough. Nothing is too much and the support they offer to relatives is first class. Thank you for all that you do. I am reserving a room for when it is my turn!!

Reply from Rebekah Charles, Manager at Fairways Newydd Nursing and Dementia Care Centre

Thankyou Louise for your review.Its good to hear that we are happy to support in all areas. I will ensure this is fed back to our teamThanks once againBecs

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from A C (Brother of Resident) published on 11 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been at Fairways Newydd for approx. a year & a half. I live some distance away but visit regularly and feel I now know both the home and it's staff. From the moment you enter you are made to feel welcome by a staff who are positive & committed to the care and wellbeing of their residents.
The building is well maintained and constantly being renovated/improved. The changes make it feel less sterile and more homely but that doesn't mean cleanliness is overlooked. The housekeeping team keep the place spotless, constantly washing the corridor floors, cleaning resident's rooms & public areas. They look smart & without exception are cheerful & friendly.


The carers & nursing team show a kindness & patience that is a credit to their professions. Whilst I'd love to mention names, the guidelines of this survey prevent it. The number of residents & their complex needs does, however, mean that they are always busy & sometimes unable to spend as much time with each resident as they would wish.

Reply from Rebekah Charles, Manager at Fairways Newydd Nursing and Dementia Care Centre

Thanks for your review I would agree that our domestic team go above and beyond to ensure the home looks and smells as fresh and clean as far as practicable. The care staff try very hard and its not always easy for them to spend time with individual residents, as you say, on a busy day. some days are better than others. However we endeavour to improve on this and engage as many family members and residents as possible.

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from Catherine A (Daughter of Resident) published on 30 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Fairways since January 2025.He has found the change from his own home difficult .His wife of 70 years died in February.All this has been quite traumatic for the whole family.
The staff at Fairways have been absolutely brilliant.The care has been outstanding.Staff treat my dad with
dignity and kindness.Everyone is pleasant and cheerful.
They have made my dad's life so.much more meaningful .
I can't praise them enough.

Reply from Rebekah Charles, Manager at Fairways Newydd Nursing and Dementia Care Centre

What a lovely review thanks so much for this. It can be a challenging job for the staff at times and its always welcomed when we get positive comments I will be sure to share this with the team.

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Review of

Fairways Nursing Home

from M J (Wife of Resident) published on 28 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Fairways for just over 12 months. The standard of care was first-class. Everyone played their part, including the excellent food provided. He was treated with dignity and respect right up until the end. I was also treated like I was part of the Fairways family. They all do a fantastic
job, sometimes in the most difficult of situations. I want to thank them all very much.

Reply from Marina Cupceanco, Manager at Fairways Nursing Home

Thank you so much for kind feedback and I will pass this to the staff. It was a pleasure to look after your husband.

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from C R (Daughter of Resident) published on 22 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Fairways gave mum a lovely warm welcome when she arrived and went out of their way to get her involved in the activities. The staff were always friendly, warm, caring, welcoming and helpful and we couldn't have found a nicer place for mum. The home has a very welcoming and homely atmosphere,
it's beautifully clean and there are always staff available to talk to for help and advice. Mum was very well looked after and we can't thank them enough for their care of her.

Reply from Rebekah Charles, Manager at Fairways Newydd Nursing and Dementia Care Centre

Thanks very much for the amazing comments. We try hard to ensure that ALL our residents and families feel like its their home from the minute they arrive. I will ensure that i feed this back to the hard working team from Faye on the front desk to our fabulous domestic team.Thanks once again.

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from Pat G (Sister of Resident) published on 20 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Fairways Newydd Nursing and dementia home for a few years now, his care needs are complex and his condition progressive. The care he receives is great, the staff are kind, caring, respectful and treat him with dignity and compassion. Despite having to be fed now, he
really enjoys the food which is nutritious and wholesome.The home is clean and bright. Whenever we visit, we are always made to feel welcome by all of the staff. We are truly grateful to them all.

Reply from Becs Charles, Manager at Fairways Newydd Nursing and Dementia Care Centre

Thank you very much for this lovely review. It is always a pleasure to receive praise for all the hard work our amazing staff do, from our carers through to our domestic team. I will ensure, this is fed back to the team and would like to again thank you for taking the time to go online and give this lovely review.

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from Christine R (Daughter-in-law of Resident) published on 9 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience is very good, she loves her dinners.

Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care Centre

That's great to hear, we have a great team in the kitchen, and chefs who really do try to accommodate everyone's different tastes, we will pass this review through to the kitchen.

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from J R (Son of Resident) published on 6 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mum is receiving.

Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care Centre

We're happy you're happy, it's lovely to know families can be assured their loved ones are having the best care. We will most definitely pass on your lovely comments to the staff looking after your mum.

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from Lesley V (Daughter of Resident) published on 2 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, dedicated and professional staff who make all the difference in the lives of their residents. They keep our family well-informed about our loved one and are very proactive in conveying important information to us in a timely manner and are very responsive to our requests. Dad is safe, secure
and well cared for, which gives us peace of mind.

Reply from Jemma Gaskin, Deputy Manager at Fairways Newydd Nursing and Dementia Care Centre

Thank you for your kind words. It is reassuring that you feel you have peace of mind, especially considering the distance between you and your loved one. Your positive experiences will hopefully reassure future families and we will feed this back to the team.

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from C G (Daughter of Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When arriving at Fairways as always a warm welcome is to be had by the receptionist, and the wonderful nurses are always on hand and available to answer any concerns I have and act instantly. The staff on Hafan are friendly and always ready to comply to any requests I have. As I visit on a Wednesday
and Sunday I have noticed more staff available mid week. Attention definitely needs to be made to the activities as what is shown on the board dairy doesn't happen. In my experience but I understand this has now been resolved. I am not familiar with management as I rarely see them.

Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care Centre

Thank you for taking the time to write a review for us. It means a lot to us a a team to have feedback. I will most definitely inform the team In Hafan and the Nurses of your glowing report. The manager has an open-door policy, and is always available to speak to Monday-Friday.

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from Annwen O (Daughter of Resident) published on 30 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy the way mum is cared for.

Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care Centre

It is always a pleasure to have you visit. You make every visit a happy visit for your Mum. Your energy is also felt across the home. Thanks for your kind comments.

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from J R (Husband of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been coming to Fairways for 3 1/2 years now. I have always found the carers, nurses, reception and management so helpful and supportive. Nothing is too much trouble. I will continue coming knowing I will be welcome and helped at all times.

Reply from Becs Charles, Manager at Fairways Newydd Nursing and Dementia Care Centre

Thanks for the positive comments, it's always lovely to see you. I would suggest that you are now part of our team. I will ensure this feedback is given to the team in Dementia.

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from Dylan H (Son of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Asked for a breakdown of charges, how much it costs to look after my father, ie weekly food, cost of two staff to get him out of bed into his chair in the morning and back again in the evening, basic cost for his room, (electric, water etc) but I was refused the information by the manager at Fairways
newydd, refused to pay the cost of my father's stay there until we get the breakdown, cost quoted on the 26th of February 25 was £1011 less the local health board payment, they now want £1355 including the health board payment of £218 a week, now they are giving my father a letter to quit the home unless we pay, we will pay if we get the breakdown which they are refusing to give manger was abrupt and put the phone down on me when I asked for the third or fourth time forva breakdown of costs, it seems to charging us for dementia care which my father hasn't got, the council pay just over £1100 less the health board payment of £218 why is my father singled out for such a big difference.

Reply from Paul Nicholls, Operations Director at Fairways Newydd Nursing and Dementia Care Centre

We thank you for your feedback. We are unable to provide a cost breakdown on a basis that you suggest due the home not only having bedrooms but having communal areas, general service areas and more. We also have ancillary staff such as laundry and kitchen etc. who all play vital roles in delivering the best care and enable our care staff to carry out the wonderful work they do. There are also many costs relating to equipment and compliance to consider. Whilst I understand your frustration, running a care service is complex and requires a multi-faceted approach. We believe our costs are in line with the current market for the high-quality care we provide at Fairways Newydd. As demonstrated by the numerous good reviews and excellent feedback both the manager and the home receives. We endeavour to keep these costs as fair as possible. We would never ask your father to leave our home without just cause, like any service if a person does not pay, we are left with no other choice.

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from J W (Son of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming and kind staff.

Reply from Becs, Manager at Fairways Newydd Nursing and Dementia Care Centre

Thank you. We aim to be kind and supportive, our lovely residents are our top priority.

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from Catherine W (Wife of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit my husband, the staff always ask how I am and ask if I need help, as I am disabled myself. There's always a warm welcome from the front door until you reach the resident's room.

Reply from Becs, Manager at Fairways Newydd Nursing and Dementia Care Centre

What a fantastic comment, thanks so much. I will be sure to feed this back to the team in the NH. I will also ensure that our lovely lady on reception gets this feedback also. It's always a pleasure when you visit, and we are happy to support you in any way we can.

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Review of

Fairways Newydd Nursing and Dementia Care Centre

from M K (Daughter of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care, brilliant staff, and nothing is too much trouble. No smell to home all fresh clean. Staff all happy in work making time to say hello. The receptionist was excellent, lovely, kind and caring. Phone calls were returned as promised. I highly recommend this home and KW unit, extra special
staff!

Reply from Jemma Gaskin, Deputy manager at Fairways Newydd Nursing and Dementia Care Centre

Thank you for kind words, it was a pleasure to have cared for and known this lovely and gentle lady. She had a special relationship with the staff on KW and she is still fondly spoken of. I will ensure I pass your lovely words on to the staff on KW unit.

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Review of

Fairways Nursing Home

from J E (Daughter of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased and peace of mind knowing my mother is take care of in every way possible.

Reply from Marina Cupceanco, Manager at Fairways Nursing Home

Thank you for your kind feedback, we aim to provide the best care possible to every resident.

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Review of

Fairways Nursing Home

from E L (Husband of Resident) published on 14 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care from all staff. Visiting made really easy. Can't ask for better care. Staff are always friendly and pleasant to talk to. Care for my wife is second to none. Thank you, it isn't always possible to get to the home, so it's comforting to know that I can always phone, to get a prompt answer
to any enquiry.

Reply from Monica Craciun, Manager at Fairways Nursing Home

Thank you for your kind words, it is a pleasure to care for your wife

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Awards / Recognitions (0)

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