Care Homes Owned by Fairways Care Ltd in Isle of Anglesey (Ynys Mon)

and shrunk, that's the only complaint!

enough. Nothing is too much and the support they offer to relatives is first class. Thank you for all that you do. I am reserving a room for when it is my turn!!

The building is well maintained and constantly being renovated/improved. The changes make it feel less sterile and more homely but that doesn't mean cleanliness is overlooked. The housekeeping team keep the place spotless, constantly washing the corridor floors, cleaning resident's rooms & public areas. They look smart & without exception are cheerful & friendly.

The carers & nursing team show a kindness & patience that is a credit to their professions. Whilst I'd love to mention names, the guidelines of this survey prevent it. The number of residents & their complex needs does, however, mean that they are always busy & sometimes unable to spend as much time with each resident as they would wish.

dignity and kindness.Everyone is pleasant and cheerful.
They have made my dad's life so.much more meaningful .
I can't praise them enough.

job, sometimes in the most difficult of situations. I want to thank them all very much.

it's beautifully clean and there are always staff available to talk to for help and advice. Mum was very well looked after and we can't thank them enough for their care of her.

really enjoys the food which is nutritious and wholesome.The home is clean and bright. Whenever we visit, we are always made to feel welcome by all of the staff. We are truly grateful to them all.

and well cared for, which gives us peace of mind.

and Sunday I have noticed more staff available mid week. Attention definitely needs to be made to the activities as what is shown on the board dairy doesn't happen. In my experience but I understand this has now been resolved. I am not familiar with management as I rarely see them.

newydd, refused to pay the cost of my father's stay there until we get the breakdown, cost quoted on the 26th of February 25 was £1011 less the local health board payment, they now want £1355 including the health board payment of £218 a week, now they are giving my father a letter to quit the home unless we pay, we will pay if we get the breakdown which they are refusing to give manger was abrupt and put the phone down on me when I asked for the third or fourth time forva breakdown of costs, it seems to charging us for dementia care which my father hasn't got, the council pay just over £1100 less the health board payment of £218 why is my father singled out for such a big difference.

staff!

to any enquiry.