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Care Homes Owned by Fairways Care Ltd in Conwy

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Fairways Care Ltd in Conwy

Only the locations & reviews in Conwy for Fairways Care Ltd are showing below.

View the details of all 7 locations (with 208 reviews) owned by Fairways Care Ltd

Fairways Care Ltd Locations in Conwy (3)

 - Browse 3 Care Homes owned by Fairways Care Ltd in Conwy
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Ty Cariad Dementia Care Centre
North Wales Business Park, Cae Eithin, Abergele, Abergele LL22 8LJ 
10 34 reviews
Ty Cariad Dementia Care Centre, Abergele, Conwy
"The staff helped organise and arrange the first Christmas dinner where dad would not be at home, they decorated the room lovely, layed out…"   Read all 34 reviews
  • from £1,400 / week
  • 50 Rooms
Location Type Care Home

Ty Cariad Dementia Care Home is located in Abergele. It is a modern-built home comprised of 48 bedrooms with the best care standards for the elderly to reside in a dementia friendly environment. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Eryl Fryn Nursing & Residential Home
Bodafon Road, Craigside, Llandudno LL30 3BA 
8.2 14 reviews
Eryl Fryn Nursing & Residential Home, Llandudno, Conwy
"Mum is safe, happy and cared for here at Eryl Fryn. I am delighted with the care she receives and in constant contact with the carers at…"   Read all 14 reviews
  • from £1,100 / week
  • 30 Rooms
Location Type Care Home

Eryl Fryn Nursing & Residential Home in Conry offers people with care needs a welcoming friendly, home. Trained staff care for people with dignity and respect at all times. A variety of ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
Merton Place
8 Pwyllycrochan Avenue, Colwyn Bay LL29 7BU 
8.2 21 reviews
Merton Place, Colwyn Bay, Conwy
"Mum has been a resident at Merton Place for almost 3 years. It was my first choice when looking for a home. The home is modern, extremely…"   Read all 21 reviews
  • from £1,350 / week
  • 54 Rooms
Location Type Care Home

Merton Place care home in Colwyn Bay, Conwy is a compassionate, friendly care home. There are a wide variety of social activities to suit care home residents interests. Trained staff give ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Nursing Care

Fairways Care Ltd Reviews in Conwy (69)

9.2

Fairways Care Ltd has a Group Review Score of 9.2 (9.235) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Fairways Care Ltd must have a Review Score.

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Review of

Merton Place

from J C (Friend of Resident) published on 2 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my friend, who has had a severe stroke, as often as I can. I am always greeted in a friendly manner by the staff who let me in. The home smells nice and is always clean and tidy. My friend is as comfortable as she can be in an adjustable bed. Her room is modern and well decorated, if a little
small.
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Review of

Merton Place

from Molly A (Resident) published on 30 June 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
There is nowhere else I would rather be. If the quality of our food improved, I would be happy, which I am sure other residents would feel that as well.
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Review of

Ty Cariad Dementia Care Centre

from David W (Son of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff helped organise and arrange the first Christmas dinner where dad would not be at home, they decorated the room lovely, layed out the table making it easy for us just to bring the food. It was very personal and they went above and beyond to make a time that was difficult to a lovely memory.
It meant a lot all knowing that my dad is in such a home is very reassuring so thank you.
Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care CentreThank you for such a wonderful review. It was our pleasure to host such a special time for you all.
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Review of

Merton Place

from T J (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Merton Place for almost 3 years. It was my first choice when looking for a home. The home is modern, extremely clean, and welcoming. All the staff are very friendly, and some carers have a particular bond with mum. They all know my family and me by name. There are activities
5 days a week, but I do think some consideration should be given to residents' capabilities. My mum's stroke means she can't read or write, so quizzes, bingo, and reading activities are not activities she can participate in.
Reply from Gillian Rowlands, Home Manager at Merton PlaceThank you for taking the time to leave such a thoughtful review and for trusting Merton Place with your mum's care over the past three years.

We are delighted to hear that Merton Place was your first choice and that you continue to find the home welcoming, clean, and friendly. It means a great deal to us that our team have built such positive relationships with both your mum and your family.
Thank you also for your constructive feedback regarding activities. We are pleased to have recently welcomed a new Activities Coordinator to the team, who is currently developing and expanding our activities programme. Thank you once again for your kind words and continued support.
Kind regards,

Gill Rowlands
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Review of

Merton Place

from J C (Wife of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As for the ratings, all good. The staff and management are kind and caring; they are all in my prayers, and I say thank you. God Bless
Reply from Gillian Rowlands, Home Manager at Merton PlaceThank you for your kind words and positive review.
We are delighted to hear that you have had such a positive experience at Merton Place. It is wonderful to know that the kindness and care shown by our staff and management team has made a difference to you.
Your thoughtful comments mean a great deal to us, and we will ensure they are shared with the team. Caring for our residents is a privilege, and feedback such as yours reminds us why we do what we do.
Kind regards,
Gill Rowlands
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Review of

Merton Place

from Anthony W (Husband of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
The staff are very hard-working and are not appreciated by the management. My wife has been a resident since September 2025. Fairways have taken over the home, and some improvements have been made; other things are not as good. It would be good if there was some kind of support for relatives who don't
find it easy seeing their loved ones in a nursing home
Reply from Gillian Rowlands, Home Manager at Merton PlaceThank you for taking the time to leave a review and share your experiences since your wife joined Merton Place.
We are delighted to hear your positive comments about our staff. Our team work incredibly hard to provide high-quality care and are very much appreciated. We regularly hold team meetings and one-to-one supervisions to ensure staff feel supported and valued, and we operate an Employee of the Month scheme to recognise outstanding contributions.
We appreciate your feedback regarding the changes following Fairways' takeover and remain committed to continuously improving the service we provide.
We also understand that having a loved one living in a nursing home can be emotionally challenging. We offer monthly relative catch-up sessions, and relatives are always welcome to contact us. My office door is always open, and I am happy to meet with families to offer support, discuss concerns, or simply have a chat.
Kind regards,
Gill Rowlands
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Review of

Ty Cariad Dementia Care Centre

from Manon R (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ty Cariad is manage to a very high standard, the residents get treated with respect and dignity by all the staff, the staff is very freandley and allways goes above and beond to make sure us as a family are informed about my fathers care at all times. During the years that my father has been in Ty Cariad
we are a family have been very lucky knowing that my father is in a safe comfortable place.
Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care CentreThank you so much for your lovely words. Its an absolute pleasure to look after your father and we are happy to know you feel he is in safe hands.
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Review of

Eryl Fryn Nursing & Residential Home

from Jeff K (Son of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although my mum's stay was short, her end of life care was one of care and compassion, several times, they took time to talk to me, to listen to what I was going through emotionally.
Reply from Omkar Naik, Marketing Admin at Eryl Fryn Nursing & Residential HomeThank you for your kind words. Our team strives to maintain high-quality care at all times at Eryl Fryn. We will surely pass on your review to the team.
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Review of

Ty Cariad Dementia Care Centre

from Colette W (Wife of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have full confidence leaving my husband in their care. Very welcoming everytime I visit.
Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care CentreThank you for you lovely kind review. Its an absolute pleasure looking after our husband.
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Review of

Ty Cariad Dementia Care Centre

from H J (Husband of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident in Ty Cariad for six years. During that time she has lived in Ty Enfys, Hafan Fele and Retreat. The staff have moved her according to her needs at that time, which has been most helpful for her. The staff from managers, reception, nursing, careers, cleaners kitchen and laundry
staff are all exceptional in their care towards both my wife, myself and my family. I cannot thank them enough for what they do. I know that my wife is cared for and well looked after.
Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care CentreThank you so much for such lovely kind words. It is a pleasure to look after your wife.
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Review of

Ty Cariad Dementia Care Centre

from Patricia F (Daughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Ty Cariad for several years now. I feel so relaxed now because I know she is being well cared for and appears to be happy. The staff genuinely seem to care a lot for the residents and show them love. I really like the fact that Ty Cariad is a purpose built facility
as it means everyone has the same sized room with en-suite shower room and it also means that it's easy, and safe, for the residents to move around (I have visited a few and that's certainly not often the case!). The rooms are nice and everywhere always seems so clean, especially the kitchen! There is a nice garden. I love that they've made a room into a little cafe and so the residents feel like they've been somewhere different when they get to visit. There's usually something going on (a choir visiting, a pampering session etc.). I definitely can recommend Ty Cariad and their staff.
Reply from Omkar Naik, Marketing Admin at Ty Cariad Dementia Care CentreThank you for your detailed feedback. We are happy to know that you are satisfied with your mothers tailored care at Ty Cariad. Thank you again for trusting us with your mother's care, it means a lot to us.
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Review of

Ty Cariad Dementia Care Centre

from Lesley B (Wife of Resident) published on 2 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff work above and beyond the call of duty. All the staff are very delightful. At all times. My husband love's all the staff. Which means a lot to me. Because he is very happy with everyone. Who looks after him.
Reply from Omkar Naik, Marketing Admin at Ty Cariad Dementia Care CentreThank you for your lovely feedback. We are glad that your husband is happy with the provided care at Ty Cariad. We will surely pass your kind words on to the team.
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Review of

Ty Cariad Dementia Care Centre

from D W (Son of Resident) published on 2 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother arrived in Ty Cariad last October 2025 after 3 months in hospital. She was palliative care and was expected to be with us 6-8 weeks. Here we are 8 months later and she is still with us and its all down to the excellent care she receives. All the staff are polite and management are very approachable
and know my mum so well! The home is so clean and tidy and everyone works so hard. Well done everyone!
Reply from Omkar Naik, Marketing Admin at Ty Cariad Dementia Care CentreThank you for your wonderful review. It is lovely to know that your mother is well settled and is satisfied with the tailored care approach at Ty Cariad.
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Review of

Ty Cariad Dementia Care Centre

from Sally M (Niece of Resident) published on 27 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Auntie has been resident since September 2025. She had a long stay of 14 weeks in the hospital with quite and unsettling period of time. Her transition to Ty Cariad went as well as it could due to her mental health, but she soon settled when she was welcomed generously on the site. We were able to
bring in home comforts to make her room as welcoming as possible. All the staff from Tracy on reception to Jess the nurse and all the care team speak to Joan in the most comforting way even though she has good and bad days they never treat her any different. Life is difficult for her but is made as comfortable as possible in the homely environment which doesn't feel like a care home. Jasmine the activities co-ordinator has made a huge impression on Joan and always has a smile which Joan recognises as a happy face. We as a family have confidence in her being comfortable and cared for like she was family.
Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care CentreThank you for your review. It is our pleasure to look after your Aunt and welcome you and her into our family.
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Review of

Ty Cariad Dementia Care Centre

from M W (Son of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Smooth and caring transition from another care home to Ty Cariad. Mum was made welcome despite her occasional down times. She was assimilated into the new environment with great care. The team have responded positively to specific requests relating to mum. They have gone out of their way to make special
events memorable for mum (whole family visit in September/xmas lunch with family/88th birthday with family). Despite her combination of dementia and inability to walk, she is included in many of the activities, so that alone time in her room is minimal, which is ideal for mum as she is very sociable. Her 1st few months here couldn't have gone any smoother
Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care CentreThank you for such a lovely review. We endeavour to ensure smooth transitions can be facilitated where possible for the best outcome for our lovely residents and making everyone welcome and feel like they're home.
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Review of

Ty Cariad Dementia Care Centre

from Cheryl B (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Ty Cariad for the last 8 years. I struggled tremendously when mum first had to go in full time care as I didn't believe anyone could look after mum the way I could. How wrong was I.
The staff at Ty Cariad go above and beyond to treat mum with the utmost dignity and respect
and are so affectionate with mum. This includes carers, dining staff, laundry services, etc, all knowing mum personally and will stop and chat or ask me how mum is.
Management are always approachable and willing to listen or just be there for us as family members as much as they are there for our loved ones, having their best interest at heart.
Thanks guys you're all amazing xxx
Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care CentreThank you so much for such lovely feedback. It is without a doubt our pleasure to look after your amazing Mum and have the relationship with the whole family like we do. I will ensure the staff team hear your kind words too.
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Review of

Ty Cariad Dementia Care Centre

from B L (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has now been in Ty Cariad for 6 years. .
During that time she has been so well cared for. Her basic daily needs are met , even before she needs them. Never in 6 years has she had a pressure sore or breakdown of her skin.
The Gp visits whenever there is a need.
All the staff are so lovely,
welcoming and caring. The management are present daily and an open door policy is encouraged.
The nursing staff always update me on mums condition and phone to report any changes if the Gp has prescribed treatment. They support me through a difficult time.
The reception staff are so welcoming when you first arrive to visit.
The Laundry take care of mums clothes and they are always clean and returned to her room daily. The home is extremely clean.
The kitchen provide good nutritious meals and the residents are well feed.
For myself and family Ty Cariad is our home we share with Mum. We are always welcomed with a smile and a chat. Nothing is too much trouble. Thank you
Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care CentreThank you very much for such kind words. It is our pleasure to be able to help and do the very best for your Mum. I will pass on the feedback to all the team.
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Review of

Ty Cariad Dementia Care Centre

from Mark B (Son-in-law of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in-law has been a resident of Ty Cariad for the last eight years. This was something She never wanted, to end up in a care home. But unfortunately she has and I have to admit I personally think deep down inside her she is very happy. I think it had more of an impact on my Wife as she had been
looking after her the best she could.
I know myself & my wife are more than happy with the way Mum is looked after and is loved by every member of staff that are and have been employed at Ty Cariad. She is a special Lady and deserves the best, and I am pleased to say gets nothing but the best from everyone.
This gives us as a family a peace of mind knowing that she is well loved and cared for.
Thank you to everyone who is involved, you are all amazing people.
Thank you from the bottom of my heart
Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care CentreIt is an absolute pleasure to be looking after your mother in law. Thank you so much for your kind words. I will certainly feed this back to the whole team.
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Review of

Ty Cariad Dementia Care Centre

from D L (Niece of Resident) published on 20 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When you first walk into Ty Cariad, you see immediately how much the staff put in for the individuals and their visiting relatives.
There are colourful pictures made my the residents and staff, there are interactive pictures on the wall for relatives to add to.
The staff are always friendly, welcoming,
helpful and show amazing care to each individual in their care.
The beautiful garden is a treasure, the individuals can enjoy either with the carers or with visiting relatives.
I recently took my golden labrador to see my Aunty, she was overjoyed with his visit. It wasn't a problem for Ty Cariad, in fact they encourage it.
Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care CentreThank you. We all love making the home unique and welcoming, and we welcome visits from pets big and small at any time. All are welcome. Thank you.
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Review of

Ty Cariad Dementia Care Centre

from S B (Daughter of Resident) published on 20 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad lived alone and started to be unsafe by himself, so when he moved to Ty Cariad it was such a relief. I researched all the local care homes in the area and visited Ty Cariad amongst others and found this one to be the right fit. The team made the transition really easy and he settled in quickly.
Time was spent with him ensuring he was happy.
The staff are amazing with Dad and he looks so well now. Put on a bit of weight and looks healthier. The menu is amazing and the food looks great and Dad is happy. Everywhere is very clean and his clothes are immaculate.
The entertainment is amazing and he's even been for a walk with a member of staff and her Labrador. He's gardening (big garden space), cooking, singing, and lots of other activities.
I am so happy knowing Dad is safe as I live abroad. I visit every few months and I have never felt so content.
A special thanks to the team from me. Everyone has helped my Dad and i am eternally grateful xxx
Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care CentreThis is lovely to hear and i will pass your thanks and comments to the whole team.
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Awards / Recognitions (0)

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