Fairways Care Ltd in Conwy | 3 Care Homes

Review of
Ty Cariad Dementia Care Centre
from Alan J (Husband of Resident) published on 14 October 2025 Submitted via Website • Report

Overall Experience

When the Doctors decided that my wife required nursing home treatment last year I called into Ty Cariad, the Manageress gave me a full tour of Ty Cariad and i met a lot of staff. After my Wife settled in she involved herself in the activities that are available Inc dancing and sing-along with visiting

groups. She also enjoyed a lot of time with the activities coordinator Jasmine. To all the Ty Cariad staff Debbie and Kathy, Jess and all the Nurses and carers (I wish I could name you all) not forgetting the domestic team and reception my sincere thanks to you all for looking after my wife and the support you gave me.

Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care Centre

Alan, thank you for such kind words and sentiments. It was a pleasure for us all to get to know not just you but also your wife, and I know she is missed greatly.

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Review of
Merton Place
from Hannah E (Daughter of Resident) published on 9 October 2025 Submitted via Website • Report

Overall Experience

My dad was a resident here for 3 years and it was honestly a place he called home. Staff were amazing with him and tried to involve him in all activities even though sometimes that was difficult. We are so glad my dad got to spend his last years here where he was happy.

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Review of
Ty Cariad Dementia Care Centre
from K B (Wife of Resident) published on 26 September 2025 Submitted via Postal Card • Report

Overall Experience

The staff are to be comended for their hard work & care.
It was a lovely day, memories with our partners.

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Review of
Ty Cariad Dementia Care Centre
from Lesley B (Wife of Resident) published on 16 September 2025 Submitted via Postal Card • Report

Overall Experience

The staff are to be comended for their hard work and care.
It was a lovely day, memories with our partners.

Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care Centre

Thank you Lesley. A great day was had by all. We hope to host many more events in the future. We are extremely fortunate with our current staff.

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Review of
Ty Cariad Dementia Care Centre
from Anne R (Sister of Resident) published on 10 July 2025 Submitted via Website • Report

Overall Experience

I cannot praise Ty Cariad Woodlands staff highly enough. Having not been able to visit my brother for some time I was so delighted to see him looking so comfortable and content. The carers are so welcoming and friendly, and very caring towards their residents. My sincere thanks to all

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Review of
Ty Cariad Dementia Care Centre
from Louise D (Great-granddaughter of Resident) published on 26 May 2025 Submitted via Postal Card • Report

Overall Experience

The staff gave tender loving care whilst supporting Grandad. No request was felt like a burden, such as a cup of tea. I highly recommend the home to anyone that requires care. Dignity and respect was always at the forefront of care, the compassion and care was always at its best. I cannot praise the

staff enough. No words can convey how grateful I am that he was safe and looked after to the highest of standards. The reception team are very welcoming and helped in any way they could.

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Review of
Ty Cariad Dementia Care Centre
from K V (Wife of Resident) published on 30 January 2025 Submitted via Postal Card • Report

Overall Experience

I was extremely pleased with the care my husband received. He was always made comfortable and was always clean. The staff were always friendly, and helpful, nothing was ever too much trouble and someone was always on hand to make a cup of tea. The home was always spotlessly clean. I wouldn't hesitate

to recommend this home to anyone. Thank you to all the staff for everything.

Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care Centre

Thank you for your kind words. It was our pleasure to look after your lovely husband.

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Review of
Eryl Fryn Nursing & Residential Home
from J T (Son of Resident) published on 8 October 2024 Submitted via Postal Card • Report

Overall Experience

Mum is safe, happy and cared for here at Eryl Fryn. I am delighted with the care she receives and in constant contact with the carers at the home.
The only caveat is new phone charging can be a little inconvenient but am really happy with the care.

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Review of
Ty Cariad Dementia Care Centre
from Mike W (Son of Resident) published on 12 September 2024 Submitted via Website • Report

Overall Experience

My dad spent 3 years and 2 months at Ty Cariad. Prior to his admission I visited lots of care homes to inspect the facilities and talk to the management. No other care home in the area came close to what Ty Cariad could offer in terms of professionalism. patient well-being and facilities, besides the

fact that it is a modern newly purpose-built facility which was spotlessly clean at all times. I found the management to be very approachable, fully understanding of my dad's needs as they specialise and fully understand dementia as that is Ty Cariad's main speciality and focus. The team, particularly the carers, are trained and encouraged to bond with the patients, forming friendships and therapeutic relationships that benefited my dad's outcome and made him very happy there. At no time was anything too much trouble, which in itself is a tribute to the exemplary care offered. We trusted Ty Cariad with the care of our beloved dad and you can trust them too!

Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care Centre

Thank you for such kind words; they truly mean a lot to the whole team. I will certainly pass this on to the whole team.

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Review of
Merton Place
from A J (Daughter of Resident) published on 3 September 2024 Submitted via Website • Report

Overall Experience

My dad was transferred from hospital following a health condition to Merton Place,
he was treated with dignity and kindness.
He had two weeks at Merton Place, sadly he passed on 15th May.
I would like to thank all the staff at Merton Place for their kindness shown to us as a family. Special thanks

to the staff.

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Review of
Ty Cariad Dementia Care Centre
from Nicola P (Daughter of Resident) published on 26 August 2024 Submitted via Postal Card • Report

Overall Experience

My mum moved here in March 2024 and instantly you could tell she was happier. All the staff are amazing and very caring. The food is varied and delicious. It is healthy with lots of vegetables and good quality meat. The activities are regular and interesting. We could not hope for a beer home for Mum.

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Review of
Eryl Fryn Nursing & Residential Home
from D G (Husband of Resident) published on 13 May 2024 Submitted via Postal Card • Report

Overall Experience

Your staff were very good and helpful in all aspects of their work.

Reply from Marion Parry, Manager at Eryl Fryn Nursing & Residential Home

Thank you for your positive review of all aspects of the home especially your comment regarding the staff. I hope your wife has settled back home.

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Review of
Ty Cariad Dementia Care Centre
from Peter W (Wife of Resident) published on 8 May 2024 Submitted via Website • Report

Overall Experience

My wife moved to Ty Cariad on the 27th of December 2023, following a substandard care package at another facility in the area that proved injurious to her well-being and causing her condition to deteriorate to an unacceptable level. She can be difficult at times but the staff from the managers to the

care workers at Ty Cariad demonstrated effective communication which is the cornerstone of quality healthcare. The staff, particularly the carers, bond with the patients. forming therapeutic relationships that benefit patient-centred outcomes, such that my wife and our family members are more than satisfied with the quality of her care, quality of life, and her physical and mental health at this stage of her illness. Moving to Ty Cariad was the best decision we made as a family, and we thank them so much for all they do for my wife and my family; in particular three members of staff in particular who go above and beyond demonstrating a true quality of care service.

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Review of
Ty Cariad Dementia Care Centre
from Stuart W (Son of Resident) published on 19 April 2024 Submitted via Website • Report

Overall Experience

My mum came to Ty Cariad from another local home whereby she’d resided for three months and basically been left in her room with little interaction leaving her in both a poor state of mental and physical health. Mum moved to Ty Cariad in late December and settled in straight away. The staff and facilities

are nothing but superb and this has allowed Mum to become as happy as expected and her physical needs have also been met. Moving to Ty Cariad was the best decision made by the family and we thank everyone there so much; especially one member of staff in particular.

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Review of
Eryl Fryn Nursing & Residential Home
from Sean D (Son of Resident) published on 8 April 2024 Submitted via Website • Report

Overall Experience

From the outset I would like to thank the manager and the deputy for all the help in accommodating my mother for her respite. All the staff are a credit to the home. Care assistants were always to hand if my mother needed help at any time day or night and felt safe and secure because of this. The laundry

staff also got involved in making sure that she was kept with clean clothing and looked dignified at all times. If I arrived at meal times the kitchen staff were always polite and welcoming. I will certainly recommend Eryl Fryn in the future. Thank you all.

Reply from Marion Parry, Manager at Eryl Fryn Nursing & Residential Home

Thank you for your kind words and I will pass them on to the staff. Your mum was a pleasure to look after and I hope she has settled in well back at her home.

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Review of
Eryl Fryn Nursing & Residential Home
from B C (Husband of Resident) published on 22 March 2024 Submitted via Postal Card • Report

Overall Experience

My wife has been a resident for at least a year. She is looked after very well. I visit her twice a week and am happy how she is both physically and mentally. She loves her food and eats well. She is visited by the hairdresser and chiropodist. The nursing home provides activities and has a choir and

a singer with a guitar in. They play bingo and provide games, couldn't be in a better place.

Reply from Marion Parry, Manager at Eryl Fryn Nursing & Residential Home

Thank you for your kind words it is a pleasure to look after your wife and see her enjoy the activities offered. It is also lovely to see you when you visit your wife.

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Review of
Eryl Fryn Nursing & Residential Home
from Ann J (Daughter of Resident) published on 21 March 2024 Submitted via Website • Report

Overall Experience

My elderly mother was in the amazing care of Eryl Fryn for 9 months until very recently when sadly she passed away.
I cannot begin to express my gratefulness to every single person within the Home.
My mother was treated with genuine care, kindness and dignity by every single member of staff. From

management, nursing/carers, laundry/domestic assistants and also kitchen staff.
Whenever I visited she looked so clean and warm and well dressed in her own clothes regardless if she was in the lounge or in bed when unwell. My extended family who visited her very often always commented on how well cared for she looked.
She was very fond of the carers who looked after her and has never had a bad word about any one of them, always telling me they looked after her so well and treated her 100% with dignity. The staff are a credit to the minster Group.
My wish is that every member of staff knows how grateful I am. Thank you to you all.

Reply from Marion Parry, Manager at Eryl Fryn Nursing & Residential Home

Thank you for your words of support and gratitude. I will endeavour to let the staff know how grateful you are. Your mum was a lovely person with a great sense of humour and a pleasure to care for.…read more

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Review of
Ty Cariad Dementia Care Centre
from B G (Husband of Resident) published on 26 January 2024 Submitted via Website • Report

Overall Experience

Overall, my experience is good, I feel that maybe there could be more staff on duty.
The questions that I ask staff are answered to the best of their ability.
There are a lot worse homes out there, I do not know of any better homes than Ty Cariad Dementia Care Centre.
The reception is always polite

and helpful.

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Review of
Merton Place
from C M (Daughter of Resident) published on 22 November 2023 Submitted via Postal Card • Report

Overall Experience

Mum only spent a couple of months here but was at all times treated with care and respect. The staff were polite and friendly whenever we visited, and I'm grateful to them for making Mum's last couple of months comfortable. There was a warm, welcoming atmosphere in the place.

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Review of
Ty Cariad Dementia Care Centre
from B L (Daughter of Resident) published on 2 October 2023 Submitted via Website • Report

Overall Experience

My mum has been a resident for 3 and a half years and on the whole, I have been very pleased with the care given to Mum. She is well looked after and well fed, although due to Mum's condition, her diet is very much the same food daily, and I would like to see some variation in the menu for her.
The

staff are all welcoming and personable and make me feel very much at home when I am visiting. I would like less staff rotation, allowing the staff to stay in each house for longer. I feel that this would help with continuity of care for both the residents and their families.
The home is warm and clean and the laundry takes care of Mum's clothes well.
The administration and reception team are always pleasant and welcoming. They know me by name and my large family, including the dog!
I would like to thank Ty Cariad for all they do for Mum and my family.

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Care Homes Owned by Fairways Care Ltd in Conwy

Fairways Care Ltd Locations in Conwy (3)

Fairways Care Ltd Reviews in Conwy (47)

Ty Cariad Dementia Care Centre

Merton Place

Ty Cariad Dementia Care Centre

Ty Cariad Dementia Care Centre

Ty Cariad Dementia Care Centre

Ty Cariad Dementia Care Centre

Ty Cariad Dementia Care Centre

Eryl Fryn Nursing & Residential Home

Ty Cariad Dementia Care Centre

Merton Place

Ty Cariad Dementia Care Centre

Eryl Fryn Nursing & Residential Home

Ty Cariad Dementia Care Centre

Ty Cariad Dementia Care Centre

Eryl Fryn Nursing & Residential Home

Eryl Fryn Nursing & Residential Home

Eryl Fryn Nursing & Residential Home

Ty Cariad Dementia Care Centre

Merton Place

Ty Cariad Dementia Care Centre

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