These prices are only a guideline, please contact Randolph Hill to find out the exact price for your requirements.
If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.
Visitors welcome to visit during sociable hours.
Car park to the front of the building.
Randolph Hill has a Review Score of 9.9 (9.881) out of 10, based on 14 reviews in the last 2 years.
Over all time Randolph Hill has 21 reviews.
Thank you for your kind feedback. We are so pleased to hear that your mum has settled in well and that you have found the home to be welcoming and well cared for. Your comments are truly appreciated by the whole team. Best wishes.
Thank you so much for your heartfelt feedback. It means a great deal to the whole team to know that their care and support have made such a difference to both you and your mum. Best wishes.
Thank you very much for your review. Communication and involvement is so important to us so we are pleased that you find this to be to your satisfaction, and are happy too with the care for your mother. Best wishes.
Thank you very much for your thoughtful feedback. We are delighted to hear how reassured and supported you have felt since your friend came to Randolph Hill. It's lovely to know that the care, surroundings and team have made such a positive impression. Your kind words mean a lot to us all. Best wishes.
Thank you so much for your kind words. It means a great deal to hear how supported you felt on such a special occasion. We are so pleased that our team could help make the day easier for you and your mum. Going above and beyond for our residents and their families is something we're proud to do. Best wishes.
It is good to hear that you find our team kind and that the environment is fresh and clean. Feedback is very important to us, and we do encourage open communication. Although your comments seem unusual, we would be more than happy to look into your individual experience further and will be in touch.
It is great to hear that you recognise how happy our staff are - and you like the atmosphere this creates. Many thanks.
Thank you for your positive feedback. We are delighted that your experience has exceeded your expectations, your mum has settled well and you are so pleased with the care. Best wishes.
Thank you very much for your feedback. It is lovely to hear that your mother feels at home and is happy, and you feel that the staff are meeting her needs. It is our pleasure to give you this peace of mind.
Thank you very much for taking the time to leave a review. The team will be so pleased to hear that your father feels welcomed into a home full of care and respect. It is good too that there are familiar staff and, along with the details in the home that you mention, should provide comfort to you all and give you reassurance. Best wishes.
We really appreciate your review - many thanks. It is so pleasing to hear that you are so satisfied with your mum's care and the team will be delighted with your praise.
Thank you very much for leaving a review following your visit. There is always something going on in our home and we are so pleased to hear that you are impressed. Best wishes.
Thank you very much for taking the time to leave a review. We are so pleased to hear your thoughts regarding the care for your mum, and will pass your comments on to our staff. It is always good to hear that our activities, bus trips, and overall care means so much.
We really appreciate your feedback regarding the care provided for your Dad. We will let the team know your comments regarding excellent effort and they will be especially pleased to hear your thoughts about the food and the minibus trips to the Transport Museum. Many thanks.
Thank you so much for your feedback. We are so pleased that your mum has settled well and is already feeling at home.
We are delighted that you are so pleased with the care and activities provided for your mum and that she has settled so well. Thank you for providing this feedback and this will be shared with the team. It is so good too that you can enjoy your quality time together.
Many thanks for the review and taking the time to provide feedback. It is good to hear that you are so pleased with the standard of care for your mum.
Thank you for taking the time to leave some feedback. This is really important to us and we are pleased that you feel your mother is happy and well looked after by our cheerful staff. We aim to ensure that the property is continually well maintained and provides a lovely environment for our residents.
We are so pleased to hear that your Mum is enjoying meeting friends and taking part in activities and also that you are both enjoying your time for a chat. The staff will be pleased to hear your feedback. Thank you for taking the time to let us know.
Thank you very much for providing us with your feedback. As you have highlighted, a lot of thought does go into planning the facilities and care and therefore we will be pleased to share your review with the staff.
The Review Score of 9.9 (9.881) out of 10 for Randolph Hill is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Single en-suite room
I have been employed by Randolph Hill for 16 years during which time I have progressed from staff nurse, and senior roles, to my current position as manager. With a BSc Nursing qualification, I have also recently completed SVQ 4 in Health & Social Care. I have a fantastic team of registered nurses and skilled care staff who deliver high levels of person-centred care. Together with dedicated ancillary staff, we ensure that our residents are at the core of everything we do, and our aim is to enable our residents to enjoy the later stage of their lives to the full.
RGN qualified in 1994, Jo has worked in care homes since 1999 and now holds additional qualifications of a Pg Dip HSc in Advanced Nursing.
Jo returned to Randolph Hill in 2017, as Deputy Manager, after managing a nursing home in New Zealand for 8 years. Jo was promoted to manager in 2019, then Senior Manager in 2021 and is now Care Quality Manager.
Julie Tulloch is our Care Standards Manager. She has been a registered nurse for almost 35 years and is also a registered community nurse and nurse prescriber. For the last 18 years she has worked as a nurse regulator in health and social care, and joined us from her most recent role as an inspector with the Care Inspectorate.
Like everyone at Randolph Hill, Julie’s drive and focus is to make sure that all of the people that we care for receive the best, high quality service that is right for them. Julie firmly believes that people should enjoy living their life to the full in a nursing home and that nursing homes should be at the heart of the community.
Outside of work Julie likes to be active and enjoys walking in our beautiful countryside, gardening and exercising especially dancing related exercise such as Zumba.
Nicole qualified in 2013 as a registered general nurse, since then she has worked in a variety of roles within social staff nurse through to manager, operations and quality roles. Nicole joined Randolph Hill after almost 4 years in a variety of operational and quality based roles for a large care organisation. Her passion is ensuring our homes are the best place to live and work for all who use them.
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