Randolph Hill

Dad stayed at Randolph Hill Nursing Home for two years. An excellent nursing home, with excellent staff. Dad was treated with dignity and respect and every effort was made to ensure his wishes were met. Food, very important to Dad, was excellent. All staff were caring and compassionate. Mum visited daily and was made very welcome and included in events. Dad loved travel and thoroughly enjoyed the minibus excursions to the Transport Museum with a particular location being a highlight. Many activities are on offer. We also enjoyed the garden. Care is reviewed every six months - but any queries were swiftly addressed meantime. I cannot recommend highly enough.

Mum was transferred to Randolph Hill Dunblane yesterday by ambulance. Her welcome was warm, professional and calm. My sister and I were included by staff in settling her in and made to feel welcome and at home. Nothing was too much trouble for anyone. We were so relieved and so glad to see Mum in an environment that is safe and caring but not clinical. She has already started to enjoy meals, been wheeled outside to see the garden, had a wash and blow dry by the visiting hairdresser etc. As a family, we are delighted that Mum has become a resident. We know she is safe and no longer needs to worry. We look forward to visiting her in her new home. Thank you one and all.

My mum has settled extremely well at Randolph Hill. This is down to the wonderful care and professionalism shown towards residents by staff. As a visitor I feel the friendly atmosphere as I enter the home with the lovely welcome given by the reception staff. I have been kept well informed by nursing staff about Mum's health and wellbeing. It shines through how well staff are really getting to know my mum. Surrounded by the company of other residents and staff plays a huge role on my mum's happiness. She thrives spending her day in the lounge and also participating in her choice of the many activities provided by the excellent activities team. Having the home split into individual units with their own lounge and dining area for small group living has been the perfect structure to allow my mum to become familiar with the residents within her small unit. Thank you Randolph Hill. I can enjoy valuable time with my mum doing things together.

Mum is very well cared for, and enjoys the company of the care staff. The standard of nursing care is excellent with good liaison with the local GP practice. The staff are always friendly and helpful when I visit or speak to them on the phone.

The home is fresh and clean with decorating and improvements going on on a regular basis. Right from the reception the staff are cheery and helpful. If I have any request then they are quick to respond in a positive manner. I know my mother is well catered for and she is happy with her care.

The Manger and her team are awesome.

The sense of sharing the care is worth its weight in gold.

I would like to express my appreciation for the excellent quality of care that is given to my mother who has been resident at Randolph Hill, Dunblane for the last nine months. First impressions, the introduction to the home was very friendly. Straight away we knew that this was to be the place for Mum. Since Mum became a resident, we have found the staff to be very proactive and attentive in relation to her personal needs. Anytime we have had occasion to ask about aspects of her health, staff have always been on the ball and able to show up to date notes relating to her conditions. They have also provided good communication regarding situations with her, when we are not present. The home has a lovely garden area for better weather and also provides various activities and entertainment for the residents. Prior to Mum being resident at Randolph Hill Dunblane, she had respite care within other homes in the area, however, they did not appear to be up to the same standard.