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Fleet Valley Care Ltd

43 Fleet Street, Gatehouse of Fleet, Castle Douglas, Dumfries & Galloway DG7 2JT
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A very big thank you to the Fleet Valley first-class, professional care teamDavid C(Friend of Resident/Service User)
Fleet Valley Care Ltd, Castle Douglas
The care and attention my husband receives at Fleet Vally is second to none.W M(Wife of Resident/Service User)
Fleet Valley Care Ltd, Castle Douglas
the staff were marvellous: kind, warm, attentive and always very professionalMark W(Son of Resident/Service User)
Fleet Valley Care Ltd, Castle Douglas

Fleet Valley Care Home is designed to promote small group living, providing accommodation and 24-hour nursing care, with a Nurse Clinician on a daily basis, for up to 43 residents. Fleet Valley has a relaxed atmosphere, strong sense of family and close links with the local community, that ensures residents feel truly at home.

The bedrooms are of excellent quality - all have en-suite facilities, are spacious, have an attractive outlook...  

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Care Provided by Fleet Valley Care Ltd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,613N/A
Nursing CareFrom £1,613N/A

Contact Fleet Valley Care Ltd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Person in charge

  • Sheila Kelly (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009
  • Number of floors: 2

Room Information

  • Single Rooms (43)

Fleet Valley Care Ltd Reviews (51)

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9.8

Fleet Valley Care Ltd has a Review Score of 9.8 (9.814) out of 10, based on 15 reviews in the last 2 years. Over all time Fleet Valley Care Ltd has 51 reviews.

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Showing 51 reviews matching selected criteria
Review from D S (Son of Resident) published on 14 August 2026 Submitted via Postal Card
Overall Experience
+ Great staff experience and good at listening. The impression is mostly one of 'nothing is too much trouble' There is a team spirit that over time becomes a big plus.

- Scruffy exterior needs urgent attention

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd
Thank you for taking the time to review our service

We appreciate your feedback which will be shared with our staff team

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Care / Support
Cleanliness
Treated with Dignity
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Review from Hamish M (Son of Resident) published on 10 July 2026 Submitted via Postal Card
Overall Experience

Honestly didn't think my mum would find happiness again. The care & profesionalism given to my mum here is second to none. Cant realy do the place justice with this review. The standard of care, the setting, the locality to village has given my mum a new lease of life & allowed her to live again. She's so lucky & there is not a day goe's by that i'm worried about her now. So many activities / connection & care. The staff care about my mum.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd

Thank you for reviewing our service , we very much appreciate your comments which have been shared with our team

Facilities
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Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
Review from R I (Son of Resident) published on 1 July 2026 Submitted via Website
Overall Experience

Fleet Valley Care Home provides excellent care and support to my mother. The staff are attentive and companssionate and the home is always clean, warm and welcoming. Feedback from my mother's key worker, nursing staff and administration staff is always regular, prompt and detailed which gives me the confidence and reassurance that my mother is being proactively cared for. My mother is settled and comfortable and Fleet Valley is now consudered by her to be her home.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd

Thank you for revieweing our service , we appreciate your positeve feedback which will be shared with our staff team

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Care / Support
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Treated with Dignity
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Review from Chalum M (Son of Resident) published on 27 May 2026 Submitted via Postal Card
Overall Experience

This care home has provided exceptional support and kindness to my mother. The staff are attentive, compassionate and always willing to help. The home is clean, welcoming and safe, giving our family peace of mind. We are grateful for the dedication and high standard of care consistently shown every day.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd

Thankyou for taking the time to review our service , we appreciate your positive feedback which will be shared with our staff team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Andrew M (Resident / Service User) published on 27 January 2026 Submitted via Postal Card
Overall Experience

A while ago I was in a bad place, a drunken wreck. I fell and broke my hip, hospital, then i came to Fleet Valley. At first I said I would only stay a month. However, within one week I chagned my mind. All the staff from cleaners up to management are spot on. They all give me my independence which I appreciate and value very much. I would not move anywhere else. Fleet Valley is worthy of a very high mark.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd
Thanks You for choosing to live with us here at Fleet Valley Care Home and for your kind review

This will be shared with our staff team

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Review from Marion M (Resident / Service User) published on 26 January 2026 Submitted via Postal Card
Overall Experience

I will always be grateful to have been given a place here at Fleet Valley Care. Everything about it is perfection, I cannot praise it enough. My two sons think the same and know that I am safe and happy, they do not have to worry about me at all.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd
Thanks You for choosing to live with us here at Fleet Valley Care Home and for your kind review

This will be shared with our staff team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ruth L (Daughter of Resident) published on 26 January 2026 Submitted via Website
Overall Experience
Our Mother has been in Fleet Valley Care Home since April 2025. We are very happy with her care, the facilities, the location of the home and the staff are generally excellent. There are many activities and Mum can choose what she wants to take part in. We join Mum frequently during the day and find her well cared for. When we have issues these are taken up by the staff and management team. We would like to see an improvement on the quality of the food, which varies from excellent to good. We know that this is being implemented. Thanks again to all the staff.

Our Father was also a resident at Fleet Valley for his last 3 months during COVID and we were very happy with the care he recieved at end of life.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd
Thank you for taking the time to review our service we appreciate you feedback and are working to impliment discussed chages

You comments will be discussed with our staff team

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Cleanliness
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Review from Shona W (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card
Overall Experience

Mum was in Fleet Valley for a short time before she passed away. The care she received was amazing. My brother, sister, and me were given support during a very difficult time. I can't fault anything. Mum was treated with dignity and care, nurses and carers are 2nd to none. Thank you for all you did and for making Mum's time there happy. We won't forget your kindness.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd

Thank you for taking the time to review our service , we appreciate your positive feedback which will be shared with our staff team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Graham M (Son of Resident) published on 12 January 2026 Submitted via Postal Card
Overall Experience

From the very first day mum went into Fleet Valley she was cared for all her needs without having to ask. Mum was a people person so liked company and at Fleet Valley she was grateful for everyone that had time to talk inbetween there busy work schedule everyone was so kind to mums every need and I could not fault anyone right to the end.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd

Thank you for reviewing our service , we greatly appreciate your comments which will be shared with our staff team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P C (Power of Attorney of Resident) published on 25 November 2025 Submitted via Website
Overall Experience

Staff are helpful and engaging and keep third parties well informed. Regular care reviews are undertaken. Care setting is clean, warm and welcoming and the residents have lots of opportunities for varied activities.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd
Thank you for reviewing our service

We very much appreciate your positive feedback

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Avril S (Sister of Resident) published on 4 November 2025 Submitted via Website
Overall Experience

My Sister has been in FleetValley Nursing Home for just under 2 years. It is a lovely cheery, happy home. The Staff go above and beyond to care for the Residents, and all their needs. I can only Thank everybody for the Care and Attention they have given Ruth xx

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd
Thank you for taking the time to review our service

We appreciate your positive feedback which has been shared with our staff team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from I R (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card
Overall Experience

Staff help mother to engage despite her difficulties with communication, being blind and having hearing problems for 10 years. It's gratifying to see. She gets help with her talking newspaper and music, and radio. She has attended activities for the first time in years. The staff appear to be a cohesive, strong team and always appear at work and are glad to help. Thank you.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd

Thank you for taking the time to review our service , we very much appreciate your positive feedback

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ralph P (Son of Resident) published on 28 March 2025 Submitted via Postal Card
Overall Experience

I have found the time that my mum has been a resident at Fleet Valley, that all the staff and management have been excellent and very professional, the home is very family orientated which I found very comforting, I would recommend the home to anyone and everyone. One staff nurse in particular, is so very kind and helpful. She made me feel better.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd

Thank you for taking the time to review our service We very much appreciate your positive feedback which will be shared with our staff team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C B (Sister of Resident) published on 19 March 2025 Submitted via Postal Card
Overall Experience

My brother has been in Fleet Valley for four months now, he is happy and not anxious at all. The staff are all very friendly and attentive to him as well as myself and my father. It is a pleasure to visit him in fleet Valley which we try to do twice a week.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd

Thank you for reviewing our service, we appreciate your positive feedback

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J F (Father of Resident) published on 18 March 2025 Submitted via Postal Card
Overall Experience

We are very at ease visiting my son in Fleet Valley. He has been in four months now and has settled in well and is content. My daughter and I visit him twice a week and we are always warmly welcomed by all the staff.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd

Thank you for taking the time to review our service , we very much appreciate your positive comments

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W M (Wife of Resident) published on 27 June 2024 Submitted via Postal Card
Overall Experience

The care and attention my husband receives at Fleet Vally is second to none.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd

Thank you for reviewing our service We appreciate your kind comments, and your feedback which will be shared with our staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S S (Daughter of Resident) published on 20 June 2024 Submitted via Postal Card
Overall Experience

The care is second to none physically and mentally and the social care plan takes into account all aspects and is updated with the family to make it meet all needs. Visiting is pleasurable for us all. Meals are excellent and a good choice is given, which can in the dining room, be a normal and social experience. The activities take place afterwards, seven days a week, which is vital to the wellbeing of all.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd

Thank you for taking the time to review our service, we appreciate your positive feedback and support for our care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bill S (Son-in-law of Resident) published on 13 June 2024 Submitted via Website
Overall Experience

From the time my father-in-law was taken into Fleet Valley direct from the hospital, after a very stressful few days, the manager and all the staff just calmed the whole move down, they treated him as if they already knew him. After a few days when he came around a bit and a staff member explained where he was and why he was there, he settled in and the care and attention he was given was second to none. Every day there is an activity on that residents can join in if they wish, they are encouraged to but certainly not forced to, relatives and visitors alike may join in if they wish, the whole home is run to look after not only the residents but relatives and visitors as well, they keep you in touch the whole way should they need to, and I just wish I could see a doctor as fast as he did, amazing. I love this place and if I had to go into a home this would be the one I would choose, thank you.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd

Thank you for taking the time to review our service. We very much appreciate your comments which will be shared with our staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D M (Daughter of Resident) published on 16 May 2024 Submitted via Postal Card
Overall Experience

An amazing experience so far. We love the amount of activities that are on for everyone. We feel very welcome. The food is a great choice for my father. Loving the new updates also.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd

Thank you for taking the time to review our service, we very much appreciate your positive feedback which will be shared with our staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D B (Son of Resident) published on 3 May 2024 Submitted via Postal Card
Overall Experience

We have found the care provided to my father by the Manager and her team to be exemplary. The staff at Feet Valley Care have been kind, efficient and attentive to my father's needs. The room provided has been comfortable brightly decorated and well-furnished. My father has enjoyed the food prepared in the kitchen. My father all in all found his experience at Fleet Valley beneficial to his well-being. Thank you to the Manager and staff for going the extra mile.

Reply from Sheila Kelly, Care Home Manager at Fleet Valley Care Ltd

Thank you for reviewing our service, we appreciate your feedback, this will be shared with our staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 02 May 2025
  • How well do we support people's wellbeing?
    Very Good

    (5)

  • How good is our leadership?
    Very Good

    (5)

  • How good is our staff team?
    Very Good

    (5)

  • How good is our setting?
    Good

    (4)

  • How well is care and support planned?
    Very Good

    (5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 27 August 2026

Please do get in touch to discuss your care arrangements and to arrange a tour.

News (2) & Events (0)

News
  • 06 Mar 2026

    Fleet Valley, Gatehouse of Fleet, is proud to announce it has been recognised as one of the Top 20 Care Homes in Scotland 2026 in the prestigious carehome.co.uk Top 20...

  • 26 Feb 2026

    Fleet Valley, Gatehouse of Fleet, is proud to announce it has been recognised as one of the Top 20 Care Homes in Scotland 2026 in the prestigious carehome.co.uk Top 20...

Upcoming Events

There are no upcoming events for Fleet Valley Care Ltd.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Fleet Valley Care Ltd.

Meet the Team (1)

Sheila Kelly
Sheila KellyJob Title:Care Home ManagerJoined: 2008

As a Chartered Manager with a degree qualification in Health and Social Care, Sheila began her career as a care assistant over 30 years ago and had worked in Residential care settings and services specialising in Dementia care before taking up her Manager's role at Fleet Valley Care Home. Sheila's passion had always been to make a difference in the lives of the individuals in her care and to ensure they receive the highest quality care at all times.

Committed to excellence, Sheila's priority is to provide individuals with care in a safe environment where dignity is maintained, personal privacy respected and personal needs are fully met. Sheila's staff team deliver high-quality, compassionate care to all residents living at Fleet Valley, where she is proud of the home's family feel and believes fun and laughter are a priority.

As a manager, Sheila enjoys training and coaching her staff team, sharing information and knowledge from her experience and learning as a Dementia Champion. For Sheila, the true success of being a manager is measured in improving the lives of those around her, if you can help someone meet their goals, and make them smile when they didn't think they could, then that's what truly counts.

Sheila lives with her husband Richard and has one daughter and two grandchildren, when not working Sheila enjoys family time, reading and walking with friends

Sheila would invite those interested in life at Fleet Valley to visit the home, enjoy afternoon tea, or join some of our variable entertainment and would be delighted to answer any questions.

Frequently Asked Questions about Fleet Valley Care Ltd

What types of Care is Fleet Valley Care Ltd registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fleet Valley Care Ltd have?

There are 43 Single Rooms.

What are the Facilities & Services at Fleet Valley Care Ltd?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Fleet Valley Care Ltd to the centre of Castle Douglas?

11.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fleet Valley Care Ltd to verify any information. View our terms and conditions. Fleet Valley Care Ltd has an Enhanced Service -more info.