Bandrum Nursing Home, Dunfermline, Fife
Bandrum Nursing Home, Dunfermline, Fife
Bandrum Nursing Home, Dunfermline, Fife

Bandrum Nursing Home is a family-run, independent care home. It is situated just outside Dunfermline in the beautiful countryside of Saline. The home benefits from a sensory garden, outdoor patios, grow your own areas and there are lots of walks to enjoy.

Bandrum provides care to both younger adults and elderly people over five units: elderly frail unit; special dementia unit; two young physically disabled units; young independent unit.

Highly trained and dedicated staff provide residents with maximum support ensuring people make their own choices and person-centred care is paramount for all residents.

There is a community café on site providing a café service for the residents, their relatives and the wider community and hosting a whole range of events.

Owner: Mrs P Payne

Person in charge: Katharine Spence (General Manager)

Local Authority / Social Services: Fife Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 85 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Substance Misuse • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Challenging Behaviour • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Private, SW and NHS referrals. Ages 21+.

Languages Spoken by Staff (other than English): French, Italian

Single Rooms: 85

Rooms with ensuite WC: 52

Weekly Charges Guide: Nursing Care Single £652 – £1840

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

The home is situated on the B913 road which runs from Gowhall to Saline. You will find the home on the right 2 miles from Gowkhall.

Visiting:

Bandrum has an open door visiting policy.
And also run a free daily visiting bus with collects and drops off in Dunfermline at the Bus station. Please call at reception to book a seat.

Parking:

There is ample parking outside each unit and the cafe

Latest Care Inspectorate* Report on Bandrum Nursing Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

1 Bed Vacancy

posted 27 Feb 2017

1 single room in our Dementia Unit

Reviews

9.3 Bandrum Nursing Home has a Review Score of 9.3 (9.250)

The Review Score of 9.3 (maximum of 10) for Bandrum Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Bandrum Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.662 for Bandrum Nursing Home is calculated as follows: ( (100 Excellents x 5) + (16 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 130 Ratings = 4.662

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.588 Points relating to the number of positive Reviews for Bandrum Nursing Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 17 positive Reviews (85 registered maximum number of service users ÷ 5). 10 Reviews ÷ 17 Target = 0.588

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    1
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bandrum Nursing Home?

  • Extremely LIKELY
    8
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bandrum Nursing Home

  • Husband of Resident/Service User
    2
  • Volunteer
    2
  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • more

Today I had a lovely time visiting my wife at Bandrum. We had all the family together and went to the Christmas event in the café.
It was lovely to spend such precious time with my wife and family in the lovely surrounds of the café.
The staff here are really nice. Nothing is too much for them and the care is wonderful. Thank you.

How likely would you be to recommend Bandrum Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bandrum is a provider of the highest quality care, and volunteering here, where there is a harmonious balance between management, staff and residents makes my visits memorable. The residents of Bandrum have a marvellous time at the many entertainment/participation events that take place there - truly wonderful to see the enjoyment had by everyone!!

How likely would you be to recommend Bandrum Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rachel Duff, Operations Director at Bandrum Nursing Home responded to this review on 28 Sep 2016:

Thank you very much for your lovely review Alexandra. Thank you for coming into the home as well and we all look forward to welcoming you the next time you are visiting.

My Father-in-Law was a resident and passed away in May 2014. Because of the excellent care he received, my wife and I decided to join the Friends of Bandrum and volunteered to help wherever we could. The work of the Friends of Bandrum was recognised when we were the winners of the Volunteer / Care Home Friend Award at the Scottish Care National Awards 2015. Bandrum Care Home is a loving, homely environment for its residents, whilst constantly seeking to maintain the high standards of buildings and infrastructure and to this end has invested a considerable amount in a new extension which includes added facilities, giving the relatives / visitors, residents a neutral place to go for a cup of tea, etc.

How likely would you be to recommend Bandrum Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

My friend's mother has dementia and is living in Bandrum. She is only 74 but does not communicate and does not recognise family members. At Bandrum's 'open day' 30/7/16, I went with my friend to see his mum. Bandrum had set up an outside area with drinks, a barbeque and singer who was singing songs from the sixties and seventies. My friend's mother was outside with a care assistant "singing"! for the first time in 18 months she knew her son and talked to him. He cried later, it was so emotional.
I have been to Bandrum before with my friend and on those visits, I had noticed how nice the staff are, they treat all the residents as if they were their own family. Even those with very challenging behaviour.

The open day was a fantastic event, it just highlighted the effort that was made to make the day special for the residents and visitors. I never want to have dementia and never want to go into care but if it does ever happen, I hope I would go into Bandrum.

How likely would you be to recommend Bandrum Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rachel Duff, Operations Director at Bandrum Nursing Home responded to this review on 23 Aug 2016:

Thank you so much for your lovely review. I am so happy to hear your positive comments about our care and the fete which we all also came to and thoroughly enjoyed. Most of all though I am so happy to hear how well your friends relative is doing with our wonderful staff and at Bandrum. Thank you so much for sharing this with us. If there is anything else we can do please let us know.

Excellent staff and accommodation, residents are pristinely clean, well cared for in a happy family atmosphere. It is a pleasure to visit - which I do daily. The handyman and gardeners keep the grounds beautifully and gardeners keep the grounds beautifully and are pleasant to us all. I am a retired senior lecturer in nurse education and examined nursing homes in the Lothians for study placements.

How likely would you be to recommend Bandrum Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rachel Duff, Operations Director at Bandrum Nursing Home responded to this review on 22 Aug 2016:

Thank you very much, Dorothy, for your excellent review. It is really nice to see you here at the home so often and I'm delighted to read how happy you are with the home and the atmosphere. I look forward to catching up with you next time you are in. Thanks again. Rachel

I have stayed at Bandrum Nursing Home for a number of years now and have been very happy here with the care and activities and everything. I am also very happy to say this nursing home is excellent as the qualities listed below.

How likely would you be to recommend Bandrum Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our family had reached crisis point with the care of our relative as she has vascular dementia. The decision to have 24/7 care in a home was taken out of our hands but made so easy after our visit to Bandrum! Amazing caring staff who welcomed us and put us at ease with the decision during our visit. They took a massive interest in the needs of our relative from our visit. The day she moved in I was there beforehand personalising her room.
She has been living here since February and the transformation in her is amazing, she is relaxed and most importantly SAFE. We can't thank staff enough for what they do,nothing is too much bother!
WE WHOLEHEARTEDLY RECOMMEND BANDRUM FOR CARE.

How likely would you be to recommend Bandrum Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rachel Duff, Operations Director at Bandrum Nursing Home responded to this review on 18 Jul 2016:

Thank you so much for taking the time to give your review. It is so nice to hear your positive remarks and I am so happy that you agree our staff are doing such a good job. If there is anything else at all we can do for you and your relative at any time please do not hesitate to speak to the staff or indeed myself.
Thank you again.

Excellent care home, wife is very happy here. Staff/carers are very very helpful and considerate to residents. Would be good if room had an on suite but other than that, one of the best care homes around.

How likely would you be to recommend Bandrum Nursing Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Rachel Duff, Operations Director at Bandrum Nursing Home responded to this review on 17 Jun 2016:

Thank you very much for your positive review. It is so nice to hear that you are happy with the care we pride ourselves in providing. Please do speak to our Managers about an en-suite as we'd like to do our best to help our. Thank you

On the day we visited my brother, he was sitting in the dining room, while there a DVD was playing he seemed to be enjoying it, as he was tapping his hand to the music.
The staff are always helpful if we have any questions regarding our brother's well being and progress. The recently refurbished dining room is bright and spacious and has a lovely homely feel.

How likely would you be to recommend Bandrum Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Rachel Duff, Operations Director at Bandrum Nursing Home responded to this review on 13 Jun 2016:

Thank you very much for your positive review we very much value your feedback. I'm very happy to hear your good comments about our staff and that you like the new refurbished lounge. If there is anything we can do to improve anything please do not hesitate to speak to your Nurse in Charge or the Managers. Thanks again.

I would like more staff and more stimulation for residents. The care staff are very good and do their best. I feel all activities should be included in the price, as the care home should be stimulating clients with activities, outings and fresh air as much as possible. This would help to give residents the best quality of life they can achieve.

How likely would you be to recommend Bandrum Nursing Home? Neither Unlikely or Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Rachel Duff, Operations Director at Bandrum Nursing Home responded to this review on 08 Jun 2016:

Thank you very much for your response. I am very happy to hear you are happy with our care and take your other comments on board. At Bandrum we have a vast and varied selection of activities. Many are included in the weekly fee like bingo, art and coffee mornings to the new café etc, etc but others do have to include a charge to cover any costs for entry tickets etc. All our care and activities are bespoke and person centred therefore it would be unfair to charge a blanket cost. Our staffing schedules are set out by our regulator SCSWIS and we meet or exceed these depending on the needs for our clients. If anyone would like to discuss these points or any other aspects of our care please do not hesitate to get in touch with me. Thank you.

The care home meets our needs. The only problem is the homes situation. Not on public transport route. Must have own transport for visiting. My family member is happy with the care received by the care home.

How likely would you be to recommend Bandrum Nursing Home? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Linda B Short, Care Manager at Bandrum Nursing Home responded to this review on 08 Jun 2016:

Thank you for your positive feedback, it is good to know you are happy with the care your relative receives. Due to our location we offer transport on a daily basis for visitors from Dunfermline Bus Station to the home and return journey. All we ask visitors to do is call the home to book a seat on the bus so our driver is aware of those he will be collecting. We also offer extra collection service if needed. This service is a courtesy service and free of charge. If you would like further information on this or anything else you would like to discuss please do not hesitate to let me know.

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