Henderson House Care Home

2 Link Road, Dalgety Bay, Dunfermline KY11 9GW
Review Us
9.9 49 Reviews
  • Henderson House Care Home, Dunfermline
Henderson House Care Home in Dalgety Bay, Fife, provides person-centred care around the clock, including nursing and dementia. The care home prides itself on creating a safe and welcoming environment where residents can feel at home, supported by experienced and dedicated staff.

The home boasts 60 en-suite bedrooms furnished to the highest standard, with 32 bedrooms based on the lower ground floor of the service with an additional 28 bedrooms based on the upper floor.

Each level of the home is designed with two main lounges with an adjoining dining rooms which boasts a lot of natural light. This is where you will find most of the home's various activities being held.

The upper floor of the service and a newly decorated and furnished cinema room which hold movie afternoons to suit all ages is very popular during the darker evenings.

Henderson House also has a coffee cafe which has an incredible view of the grounds of the service and is very popular.

The lower level of Henderson House has a sensory room that provides various methods of sensory such as music, doll therapy as well as mood lighting that has been proven to support and stimulate people with dementia.
Show Henderson House Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1661
  • Self-Funded Residential Dementia Care: £1400 – £1661
  • Self-Funded Nursing Care: £1400 – £1661
  • Self-Funded Nursing Dementia Care: £1400 – £1661

These prices are only a guideline, please contact Henderson House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Liam Duncan (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • -
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1999
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome to Henderson House throughout the day with no restrictions, the home only advise that to ensure the dignity and respect of their residents is maintained and that meal times are avoided as much as possible which are between the following times.


    09:30 - 10:30
    12:30 - 13:30
    16:40 15:30

Parking

  • There are parking spaces available on the ground of the service, they have visitors parking bays and also disabled bays closest to the home to allow easy access to the care home.

Henderson House Care Home Reviews (49)

9.9

Henderson House Care Home has a Review Score of 9.9 (9.862) out of 10, based on 15 reviews in the last 2 years.
Over all time Henderson House Care Home has 49 reviews.

Overall Experience
  • 38
  • 10
  • 1
  • 0
  • 0
Date Published
  • 49
  • 6
  • 10
  • 15
  • 34
Reviewer Connection to Henderson House Care Home
  • 30
  • 5
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 49, showing 21-40
Review from G F (Daughter-in-law of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a lovely caring team! So glad we found them to care for my mother-in-law.
She is settled and safe and has a good relationship with the care staff. The management team are very approachable and admin team are also great!
Reply from Liam Duncan, Interim - Manager at Henderson House Care Home

Thank you very much, your review is greatly appreciated and I'll be sure to let all the staff team at Henderson House know how great of a job they are doing.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine B (Wife of Resident) published on 21 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my experience, my husband could not receive better care from the staff. He has had a difficult time settling into his new surroundings and situation but without exception, he has been shown care, kindness and courtesy. My own transition has been helped by the kindness of the staff. Kindness is a
commodity in short supply in today's world, but Henderson House Care Home staff have it in abundance. Thank you.
Reply from Liam Duncan, Interim - Manager at Henderson House Care Home

Thank you very much, it's a pleasure caring for your husband and I will be sure to pass over your kind words to all the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H M (Daughter of Resident) published on 21 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are generally friendly and helpful I feel very well informed of my mother's health and well-being. I see improvements in the building and garden are being done - smashing. More importantly, I feel my mother is well cared for and I appreciate the difficulty and stresses this placed on staff during
Covid and thank the management for their care.
Reply from John Park, Regional Director at Henderson House Care Home

Thank you for your positive feedback. I will ensure this is past on directly to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L C (Daughter of Resident) published on 14 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident for almost three years. Her medical care is excellent. The facilities are being upgraded at this present time and will be beneficial to residents and staff. I always feel most welcome by the admin and nursing staff who are so helpful. I do not always feel welcome by some
of the caring staff who have to answer the door at the weekends (with the time it takes under covid regulations) which is fully understandable as visitors are taking them away from their own work.
They then have to leave their work to let visitors out again (which can take quite some time). Hopefully this can be resolved soon. Henderson House has had three managers and now have an interim manager in these three years.
Reply from John Park, Regional Director at Henderson House Care Home

Thank you for your very positive feedback. I will ensure this feedback is past to the staff team. we all look forward to seeing the upgraded environment in the coming weeks.
Kind Regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W E (Daughter of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Henderson House Care Home has a caring and supportive ethos. The team of carers, nurses and Admin staff are kind, understanding, accommodating and nothing is any trouble. If I have a worry or concern it is dealt with promptly and professionally with a positive outcome. Staff are friendly and approachable
and express love and affection to the residents. There is always plenty going on to entertain and stimulate the residents. My family member feels loved and cared for, now covid restrictions are easing there are plans to improve outdoors which is really exciting.
Reply from John Park, Regional Director at Henderson House Care Home

Thank you very much for your positive feedback, I will ensure this feedback is shared with the staff team.


Thank You once again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H J (Sister of Resident) published on 17 August 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Unable to identify staff when visiting as no name badges worn. No evidence of stimulus (e.g. activities) or visits from physiotherapists or occupational therapists. This may be due to the pandemic and things may improve now.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ramiza K (Daughter-in-law of Resident) published on 21 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My visit to my father-in-law was more than I expected. It was a pleasure to meet with management and all help he gets. All staff in Henderson House are so polite, helpful and most of all very caring and that includes management. Would like to say a big thank you to all of them for their hard work.
Reply from Katrina Valentine-Taylor, Manager at Henderson House Care Home

Good afternoon Ramiza,
Thank you for taking the time to review the home and for all your support helping to settling your dad in to the home.
Kind regards
Katrina

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D N (Daughter of Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Henderson House Care Home have been incredibly supportive of my desire to keep in touch with my mum via the Alexa Show. It has enabled myself and my brother to have daily video calls prior to the designated visitors being permitted. I have been able to see how the staff communicate and support her and
what lovely manners they all have with her. Now that I am able to visit and cuddle with her I can see she is happy and feels at home with everyone.
Reply from Michelle Reid, Regional Manager at Henderson House Care Home

Thank you for this lovely review. The team at Henderson house are delighted that visits are going so well. Opening our home with care has brought so many emotional reunions. The team feel very privileged to support each and every one of our wonderful residents.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S C (Daughter-in-law of Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have found the staff to be very helpful and caring. Under the current difficult restrictions we can only comment on the individual room and not the wider facilities. The room is not large but is bright and has everything needed. Pictures and photos from home are put up after they have gone through
the sanitation process which helps to make it more personal. All the staff do everything they can to make residents and visitors comfortable.
Reply from Michelle Reid, Regional Manager at Henderson House Care Home

Thank you for your kind review. We understand how difficult these times have been for all our residents and relatives and recognise that sometimes it's the little things that make the difference. We can each identify with the joy that a special photo can bring and the memories that can be shared with family, other residents and staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pamela A (Daughter of Resident) published on 29 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been resident in Henderson House since June 2020 and has settled in well with the help of the staff. It’s been hard having very restricted visiting and very little communal activity but the team have worked hard to introduce mum to other residents and organise activities outside of her room.
The
room is clean and bright with a lovely view of the garden and having some of her own pictures and ornaments has made it feel homely.
Above all, the manager and her team have met the COVID challenges head-on and kept all their residents safe throughout the pandemic. They’ve been slower than other facilities to open up visiting but this has proved to be the right choice of strategy for keeping our relatives safe and well.
Reply from Katrina Valentine-Taylor, Manager at Henderson House Care Home

Thank you for taking the time to review the care.
I will share your review with the staff team, it's lovely to have you in the home to visit your mum and for you to see how settled she is now.


Kind regards


Katrina

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sam S (Daughter of Resident) published on 12 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a resident at Henderson House and has been for the last few months. When he entered, the staff took so much time and care to settle him into the care home. They responded to his needs and took time to sit and chat with him to reassure him through this change. They have adapted meals to ensure
he is getting a little bit extra - especially when it comes to puddings! As a family, we have been through a very difficult time, and the staff have given us support and advice, which we have greatly appreciated. The home communicates well with families, and we feel very much part of any decisions that need making. We are yet to have an indoor visit, which we greatly look forward to, but we have weekly window visits where staff often take a moment to tell us about some of the things Dad has been up to. The staff have all been working tirelessly to keep all the residents safe and settled during a time when visits from family are very few, and we appreciate all their hard work.
Reply from Katrina Valentine-Taylor, Manager at Henderson House Care Home

Hi,
Thank you so much for taking the time to review the home, I will share your review with the team. Looking forward to seeing you soon.


kind regards
Katrina


Home Manager

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K T (Daughter of Resident) published on 12 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad is a resident at Henderson House. The staff are wonderful and take time to care and have a laugh and chat with my Dad. He tells me how nice the staff are and I see that first hand when I visit. He enjoys meals in the dining room and tells me that he loves the cooked breakfast or eggs in the morning.
The home has a lovely large garden for residents' use. The staff made a great effort to make Christmas 2020 special for the residents in a challenging year, including wonderful outdoor garden Christmas decorations, Santa in the garden and carol singing. They have lots of activities for the residents to enjoy which recently included Burns day, Garden birdwatch and making garden bird feeders. The manager and staff are very approachable and keep me well informed. The staff work tirelessly to keep the residents safe, happy and well. I would have no hesitation in recommending Henderson House Care Home for a loved one.
Reply from Katrina Valentine-Taylor, Manager at Henderson House Care Home

Good morning,
Thank you so much for taking the time to review the home, we really appreciate your support over this difficult time. I will share your comments with the home.


Kind regards


Katrina Valentine-Taylor

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy P (Daughter of Resident) published on 17 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is a resident at Henderson House. She has settled in so well and the staff are absolutely amazing with her. They take the time to not only care for my mum but also interact with her and have a good laugh. She always tells me how lovely and nice everyone is. She also really enjoys the variety
of fresh food and said there is always such good choices. I have spoken with not only the manager but also some of the staff and everyone is extremely helpful keeping me updated on mum. I know both the manager and staff are working tirelessly to keep the residents safe and well. Unfortunately, there is no visiting inside just now but the manager and staff are working hard to ensure we can have window visits and facetime calls. I would definitely recommend Henderson House Care Home.
Reply from Katrina Valentine-Taylor, Manager at Henderson House Care Home

Thank you so much for taking the time to review our Home.


Kind regards


Katrina

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P H (Daughter of Resident) published on 19 August 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
On first visiting Henderson House, I got a good feeling with staff being welcoming and friendly and most importantly, no smell. Mum was originally only there for respite, the staff took time with her to settle her in and after a few months, she decided to stay. On the whole, the food is good, although
some of the choices seem a bit strange for older people, at times it is not particularly hot. There have been issues with non-communication on a few occasions when the home has had to close due to infection, and most recently with Covid-19 when Mum hadn’t been told why she was not getting visitors. I am happy that Mum is comfortable and cared for by some hard-working and dedicated carers. Not having been able to visit over the past few months and infrequent telephone conversations with Mum, I am unable to give a more up to date review under the new management.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T F (Relative of Resident) published on 31 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entering the care home, I found all staff very nice and welcoming, was greeted by the manager and found her to be very friendly and welcomed me into the care home.
I found all the staff very friendly and assisted to all residents needs. I would recommend the care home to any family and friends.
Outings and activities are plentiful for residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F D (Daughter of Resident) published on 15 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fantastic care home with a warm and friendly care team! From the minute you walked in the door you were greeted by the manager, and the secretary always had a cheery wave for you. The staff always had time to speak to you and a nurse was always available if you had any questions about Mum's care.
My Mum was in the dementia unit, it had a lovely, happy atmosphere, nothing was too much trouble for the care team. I can't rate this care home highly enough and will miss visiting Henderson House.
Reply from Jasmine Bracken, Marketing Administrator at Henderson House Care Home

Thank you for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Henderson House Care Home. We are so pleased you felt that our team lived up to expectation and treated your Mum with dignity and the compassion she deserved during her time at our home. We hope that her time at Henderson House did see some friendships flourish with both the Care team and residents. Thank you again, if there is anything more we can do please do not hesitate to reach out.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A M (Son of Resident) published on 1 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a great care home. My mother was so well looked after by all the staff. We could not have expected any more. She was so well cared for, and it gave my family the comfort knowing she was in a safe, secure and a well cared for environment. The staff were always very informative explaining in detail
mum's state of health. Fabulous and thank you so much.
Reply from Jasmine Bracken, Marketing Administrator at Henderson House Care Home

Thank you for your comments about your recent experience at Henderson House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R J (Daughter-in-law of Resident) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall the care that Mum is receiving is excellent. The carers are courteous to us as a family too. It's rewarding to see Mum thrive and she is enjoying her stay here. It's lovely to see this stage of her life being so dignified and seeing genuine care for her wellbeing. Nothing is too much trouble
- and the food is just marvellous!
Reply from Jasmine Bracken, Marketing Administrator at Henderson House Care Home

Thank you for your comments about your recent experience at Henderson House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A N (Daughter of Resident) published on 10 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I want to thank all the staff for their excellent care of my Mum during her stay since November 2016. She changed from a bitter straggly haired skeleton to a lovely old lady through their dedicated love and care. I had the best relationship with her for years and when she passed away we spent the day
with her sharing stories and memories until she drifted away. The staff cared for her even in death changing her nightie which meant so much. Thank you.
Reply from Jasmine Bracken, Marketing Administrator at Henderson House Care Home

Thank you for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Henderson House Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mum with dignity and the compassion she deserved during her time at our home. We hope that her time at Henderson House did see some friendships flourish with both the Care team and residents. Thank you again, if there is anything more we can do please do not hesitate to reach out.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P B (Daughter of Resident) published on 8 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is excellent. Staff are friendly and helpful. Manager has an open-door policy and is very friendly and helpful. You can discuss anything with her at any time you are visiting.
Reply from Jasmine Bracken, Marketing Administrator at Henderson House Care Home

Thank you for letting us know how we are doing at Henderson House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Henderson House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.862 for Henderson House Care Home is calculated as follows: ( (152 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 174 Ratings = 4.862
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Henderson House Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 16 Apr 2025
How well do we support people's wellbeing?
Adequate (3)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (8)

Liam

Liam Duncan

Job Title: Care Home Manager Joined: 2022

I have been in the care sector for 10 years, I started my career as a Care Assistant in 2012 then progressed to Senior care assistant within the same year. I had the passion and drive and wanted to challenge myself so I applied to become a Deputy Manager for a large local provider. I was in this role for 9 months I then was appointed as a Care Manager where I built and developed a successful care service.


During this time I worked on building strong community links and also opened a pub within the grounds of the care home. I joined Henderson House in January 2022 as Interim Care Manager I have a passion for providing person-centred care. I have a real passion for staff development and strive to support and empower all my staff. I would like my Residents and Relatives to know that I operate an open-door policy.

Anne

Anne Masterton

Job Title: Deputy Manager Joined: 2014

My name is Anne Masterton and I have worked at Henderson House since 2014. My previous background was in palliative care and I worked with Marie Curie for 17 years. Transferring my skills to Henderson House has allowed staff to learn and develop their skills in palliative and end-of-life care.


I thoroughly love spending time on the floor caring for residents and their families and working closely with the care staff. I am passionate about delivering a high standard of care to each resident and ensuring families are kept up to date with care needs.

Kessie

Kessie Cabatingan - Omonos

Job Title: Nurse Joined: 2019

I am Kessie Cabatingan-Omnos, born and raised in Philippines. I have been a qualified nurse since 2012, been working as a Theatre and Neonatal Intensive Nurse for 6 years.


In June 2019, decided to move here to Scotland and work at Henderson House. Working in a care home setting is something new to me, but I am absolutely loving this change of environment. I am delighted to share my time and expertise in giving care to our lovely residents at Henderson House Care Home.

Annmarie

Annmarie Mckay

Job Title: Senior Care Assistant Joined: 2003

I have worked at Henderson House care home for 19 years, during this time I have gained my SVQ 2 & 3 and also been involved in various amount of training and relevant topics to ensure that I can meet the needs of the residents I care for.
during my time at Henderson House I have worked in various roles such as 3 years as the activities coordinator, I then became a care assistant and progressed to a senior care assistant, my main goal and inspiration are to ensure that all residents at Henderson House receive the best possible person-centred care and that they enjoy there stay here with us.

Caroline

Caroline Ell

Job Title: Senior Care Assistant Joined: 2020

I'm Caroline and I've worked at Henderson for over 4 years on the night shift. I was delighted to accept the opportunity to become a Senior at the beginning of the year and am thoroughly enjoying my new role. Whilst training for my level 3 accreditation I have gained skills and knowledge that I am now implementing.


Henderson House is a warm and friendly place to be, there's always a smile when you walk through the door and an excellent support network when required. I have the pleasure of working with some amazing individuals who make up this formidable team!

Lana

Lana Quinn

Job Title: Senior Care Assistant Joined: 1998

My name is Lana, I have worked in Henderson House for 24 years, my career started as a care assistant, before moving to the housekeeping department in 2008 after returning back from maternity leave after having my son.


I love working at Henderson House and couldn't see myself working anywhere else which shows in a number of years with the home, spending time with the resident's chatting with family and friends is what makes Henderson House a great place to work.


My hobbies include walking my dog, reading and spending time with my family.

Susan

Susan Cruickshank

Job Title: Head Chef Joined: 2007

My name is Susan Cruickshank and I work currently as the chef at Henderson House.


I have worked at Henderson House for over 15 years, my main role is to ensure that the residents in the care home are served and presented with high-nutritional foods and that we can accommodate any dietary requirements.
I have a passion for ensuring that the residents are involved in the structure and development of their care home menus so that we are able to make every effort to meet the needs and wishes of our residents.

Hannah

Hannah Maxwell

Job Title: Receptionist Joined: 2023

Hannah brings with her a background in retail for over a year and administration for over ten years with a particular interest in customer service. When not working, Hannah is involved in religious voluntary work within the community of Fife including construction projects!


You can find Hannah who is a keen bean, in our Administration Office on the right-hand side of the front door. Welcoming all visitors to Henderson House

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Henderson House Care Home to verify any information. View our terms and conditions. Henderson House Care Home has an Enhanced Service - more info.