Willow House Nursing Home

77 Toll Road, Cellardyke, Anstruther KY10 3HZ
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9.9 22 Reviews
  • Willow House Nursing Home, Anstruther
Willow House Care Home, located in the charming coastal town of Cellardyke, Fife, provides a warm and welcoming environment for up to 40 residents. With spacious rooms, including three designed for couples, the home specialises in personalised nursing and end-of-life care, tailored to each resident’s individual needs.

Nestled in the scenic East Neuk, the home is close to local shops, community services, and transport links. Its peaceful surroundings include a large garden and easy access to Anstruther’s picturesque harbour and amenities, making it a beautiful and tranquil setting.

Willow House is dedicated to creating a supportive and comfortable atmosphere where residents feel valued, cared for, and truly at home. With a vibrant programme of activities designed to foster connection and joy residents can enjoy therapy dog visits and bus trips to aquariums and castles as well as gardening classes with local schoolchildren. At Willow House there’s always something to look forward to.

Residents can unwind in two large lounges, one on the ground floor with direct garden access, and the other on the top floor offering lovely coastal views.

Additional amenities include an on-site hairdressing salon with regular visits from the hairdresser and a beautifully set dining room, offering residents a restaurant-style experience and catering for all dietary requirements. With its prime location near the harbour, Willow House also allows residents to enjoy strolls along the coast, indulge in local fish and chips, or explore attractions like St Andrews, just a short drive away.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1495

These prices are only a guideline, please contact Willow House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Dale Ballantyne (Service Manager)

Local Authority / Social Services

Admission Criteria

  • Primary divisions of dementia
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)

Parking

  • Large car park to the front of the home, with plenty of parking spaces.

Willow House Nursing Home Reviews (22)

9.9

Willow House Nursing Home has a Review Score of 9.9 (9.890) out of 10, based on 17 reviews in the last 2 years.
Over all time Willow House Nursing Home has 22 reviews.

Overall Experience
  • 19
  • 2
  • 1
  • 0
  • 0
Date Published
  • 22
  • 5
  • 16
  • 17
  • 5
Reviewer Connection to Willow House Nursing Home
  • 11
  • 5
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Alexander S (Son of Resident) published on 22 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall resident is getting looked after but no stimulation and little self-involvement. We know she can be difficult but at times we are concerned re her personal care from seemingly amateur carers, though not all, just a hard core of some who seem unable to comprehend.
Reply from Mandy Stephen, Home Manager at Willow House Nursing Home

Thank you for your comment. We take all concerns very seriously and are keen to investigate to ensure the wellbeing and safety of all residents. Please email us so we can discuss this further.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N C (Son of Resident) published on 30 May 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall, all cleanliness is good. The staff sometimes could be more engaged with residents. Facilities could be updated. More water and juice available in the evening, other than that your care home is good.
Reply from Mandy Stephens, Home Manager at Willow House Nursing Home

Thank you for taking the time to review Willow House. We welcome any suggestions to enable us to enhance our residents' comfort and visitors' experience. I have taken your comments on board and we will look to improve these areas.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for Willow House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.890 for Willow House Nursing Home is calculated as follows: ( (182 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 200 Ratings = 4.89
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Willow House Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 17 Dec 2024
How well do we support people's wellbeing?
Adequate (3)
How good is our leadership?
Adequate (3)
How good is our staff team?
Adequate (3)
How good is our setting?
Adequate (3)
How well is care and support planned?
Adequate (3)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

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Dale Ballantyne

Job Title: Service Manager Joined: 2024

Service Manager at Willow House.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willow House Nursing Home to verify any information. View our terms and conditions. Willow House Nursing Home has an Enhanced Service - more info.