Persley Castle Nursing Home

The homes appearance is clean, tidy with lots of information posted on events programs. Themes surrounding seasonal events can be seen in the decoration of social areas, often leading up to a party for families of residents encouraged to attend. Staff in general are engaged and personal communications are good, with concerns discussed and resolutions found for any issues that arise. This has been an area of improvement over the time that I have witnessed.

My mum has been a resident at Persley Castle for over a year now. When she first arrived, she had been very ill, she was weak and anxious, and not sure about anything. She had lost the ability to walk and could barely sit upright. Today, with the help & encouragement of staff, both within the home and visiting (ie physiotherapist, GP, etc), mum can not only sit up, she can manoeuvre herself around in her wheelchair and is learning to walk again. We were told this would never be possible before she moved to Persley. The food has given her strength, and the staff have given her the belief that she can do it. The improvement in her physical abilities is amazing. She has also made friends and settled into a comfortable routine that suits her. Yes, there can always be improvements, however, I certainly can't complain. My mum is a different, better woman now to the one that first arrived there.

It so in March 2026 she was going downhill we couldn't give her the care she required. Dementia is hard to cope with. We needed help that's where Persley Castle came in, when she first went in Ofcourse there were a few hiccups, she progressed then went downhill was in sedative state for a bit, but when mentioned they quickly had her medication reviewed and changes were made since then she's now up and walking around constantly she's sleeping better eating better drinking better and most importantly being cared for better. I can't say enough how above and beyond some of the staff go in order to help the residents and their family's and visitors, they are like a big happy family and I feel comfortable asking questions and enquiring about my mum and they usually have answers, if they don't will get them .no home is perfect and can always do with help with funding etc but yeah keep up the good work

Staff are friendly and respectful to residents and family members. Staff engage well with residents and always help provide support when needed. If I require assistance or help with dad they always provide me with assistance and give guidance and support. The staff nurses are excellent and always keep me informed with dad's appointments and changes to his medication. I do feel that due to the nature of dad's condition and him having some capacity he doesn't engage in social activities and I do worry he isolates himself too much. However, I am aware that staff do try to get him involved but he chooses not too. His eating habits are a'lot better. Personal care and hygiene are good, but I feel he needs stronger encouragement to change into clean clothes. I have absolutely no concerns about dad's safety and I appreciate all the staff do for dad.

The staff are friendly, helpful and welcoming and the residents are well looked after. There are regular activities going on and regular trips for residents. The home is clean, warm and safe. My friend has had a new lease of life since she started residing in the home and has made many friends there.

Thank you for your friendly approach and professionalism at a difficult time.

All ways had a great experience with all staff very friendly and welcoming. Always on hand to answer any questions we have . Care is of great standard nothing to difficult if u have a problem to talk to the staff .

Mum has been here for nearly 5 years and she is very happy here. The staff are brilliant, very kind and supportive. Mum enjoys the food here as well, and there are always activities for her to participate in.

Mum is well cared for, her health is monitored closely and always lots of activities to get involved in.

I'm very happy with the care my mum gets at Perslay Castle. Very clean and the staff do a great job. They are all very friendly and always on the go. Every time I'm in, I'm offered tea or coffee, my mum likes her cigarette and she gets out for one so it makes her happy.

Persley is such a lovely, homely environment. My mother is very happy and well looked after. The staff do so much with the residents, always activities going on and they always pull out the stops when doing special events. I can't thank the staff enough for the care and compassion they provide.

The home is run in a very professional manner with staff who care for the patients in a compassionate way. Mum is not really able to participate in all the home activities but is still encouraged to join where she can. Overall as a family we are more than happy with the level of care provided.

Mum is very well looked after; she is always clean and relatively happy within herself certainly wouldn’t be the easiest to care for. Mum's dementia means that she struggles to join in with some activities, but this doesn't deter the staff from including her, which we as a family appreciate. Happy enough with her care.

We are confident that we have made the best choice in Persley castle care home.

Reported to the care inspector and complaints upheld, big improvements need to be made and monitored.

They do so much with the residents within the care home, especially all the lovely events that take place.

Our family was very apprehensive about putting our mum into care but we could never have guessed how brilliant the staff at Persley would be. When she moved into Persley Castle it was thought that she may only have weeks or months left at best, but due to the care and attention of the staff, we had a lovely two and a half years with her. We would like to give special thanks to staff. The care, patience and compassion they displayed to our mum up to the time of her passing was second to none, and we will always be truly grateful to them. We would also like to thank all the other staff members who unfortunately we did not know by name. If we were asked to give the staff marks out 10, every one of them would be a 20. They really embody the word care, the staff should be cherished, encouraged and truly appreciated for their efforts. We will be forever grateful for what they did for our family.

Although my father was a resident for a short time, he was very well cared for with dignity and respect. The staff were very welcoming and the care home had a lovely, warm homely feeling when you were there. My father was very happy while he was there, when he arrived he was very stressed and the staff soon reassured him that he was safe. I can’t thank the staff enough for the compassionate care they provide.

I have nothing but praise for all the staff and really appreciate all the care that my husband is given. I would have no hesitation in recommending Persley Castle to anyone. Thank you all.

My dad moved into Persley Castle in June 2022 after a very stressful couple of months in hospital and rehab due to covid resulting in a rapid decline of his Alzheimers. He very quickly settled in at Persley thanks to the amazing staff. We were all apprehensive about him moving to a care home but we could not have hoped for better care. The staff are very friendly, attentive and caring. We have had no concerns about his care there, it could not be better. He is always treated with dignity and respect. The home is always very clean and well-presented and the regular decorations for special occasions are a lovely touch. I would highly recommend Persley.