Alastrean Care Home

Tarland, Aboyne AB34 4TA
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9.4 30 Reviews
  • Alastrean Care Home, Aboyne
Alastrean Care Home is a beautiful home set in glorious Royal Deeside amid extensive gardens, approximately 30 miles west of Aberdeen. The house now provides residential and nursing care for ex-members of the RAF and other non RAF residents.

The emphasis at Alastrean is on ensuring a high quality of life and maintaining the independence and dignity that residents deserve. The home environment is friendly, welcoming and sophisticated, while the home still retains a warm, family atmosphere.

The home benefits from excellent facilities. A varied programme of entertainment, activities and visits is provided and residents enjoy close ties with the local community.
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Care Provided by Alastrean Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £2029
  • Self-Funded Nursing Dementia Care: from £2029
  • RESPITE Self-Funded Nursing Care: from £2029
  • RESPITE Self-Funded Nursing Dementia Care: from £2029

These fees are for guidance only and based on a standard room. Room prices can vary depending on where the room is located within the Home.
Your weekly fee will be confirmed after a pre-admission assessment. This helps us to get to know you and fully understand your individual care needs, so we can be certain we’re providing all the care you need.


Please get in touch.
We’d love to chat over your specific needs and show you around.
We’re here to answer your questions and help you find the best care for you.

These prices are only a guideline, please contact Alastrean Care Home to find out the exact price for your requirements.

Contact Alastrean Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Alastrean Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Teresa Kasza (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (51)

Alastrean Care Home Reviews (30)

9.4

Alastrean Care Home has a Review Score of 9.4 (9.413) out of 10, based on 11 reviews in the last 2 years.
Over all time Alastrean Care Home has 30 reviews.

Overall Experience
  • 18
  • 11
  • 1
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Date Published
  • 30
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  • 11
  • 19
Reviewer Connection to Alastrean Care Home
  • 14
  • 4
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  • 1
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Total of 30, showing 21-30
Review from Karen H (Daughter of Resident) published on 13 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have only been having dealings with Alastrean for 6 weeks, however, I find this home to be run in a very professional and friendly manner. Lovely, fresh environment set in a grand building with a history and decorated in a very contemporary manner. Beautiful landscaped gardens. All staff are very
friendly and helpful and have a caring disposition for the residents, which is extremely important. Various lounges all with good quality furniture. Even a pamper room, up to date equipment in the allocated bathrooms and excellent facilities available in each individual “flat” helping the residents make it feel like their home.
Reply from Louise Byars, Executive Manager to Tony Banks at Alastrean Care Home

Dear Karen
Thank you for your review of Alastrean House. I am delighted to hear you have been happy with the excellent care our team provide, as well as the facilities and equipment. I agree - it is a beautiful setting!
I'll ensure your comments are passed on to the team and hope to see you on your next visit.
Kind regards
Louise Byars - Executive Manager to Tony Banks

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Review from S J (Niece of Resident) published on 13 March 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Balhousie Alastrean is clearly understaffed. I cast no aspersions on the care staff who have to prioritise resident safety. For example, on days of particular shortage, residents are kept in bed all day. The call bell typically goes unanswered for 10 minutes. In any 40 minute visit, the bell will be
operating 30+ minutes as one call follows another. On average, visitors wait 10 minutes to be let in. Other homes are better staffed and fees are lower - so it can be done. If there is an emergency, there is no resilience in the Alastrean system, so health and safety is an issue.
Reply from Louise Byars, Executive Manager to Tony Banks at Alastrean Care Home

I'm really sorry to hear about your experiences of Alastrean, which does not reflect the excellent standards of care we expect at Balhousie Care Group.
I will ensure your feedback is passed on our Head of Operations for investigation.
Kind regards
Louise Byars - Executive Manager to Tony Banks

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Review from Andrea (Granddaughter of Resident) published on 1 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my daughters have been up to visit granny and granda on a few occasions and they are very happy so many things going on and it’s great as we have been able to get involved too!! The staff have all been friendly and helpful we look forward to visiting soon and see what’s happening.
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Review from Fergus K (Grandson of Resident) published on 26 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really friendly staff and a great building and grounds. It feels more like a 5-star hotel. I have eaten there myself on a number of occasions and it has always been great. There is now loads of entertainment for the residents and the other families and friends have all been lovely.
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Review from Clare C (Granddaughter of Resident) published on 13 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma was extremely sad when she moved to Alastrean but it has been the best thing for her.


The staff are so good with her and she is always smiling now.

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Review from Gillian R (Granddaughter of Resident) published on 13 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma is a resident here. She is so happy and very, very well looked after. She has a beautiful bedroom. I haven’t seen her looking so well and happy like this for a number of years. The whole home is gorgeous! It actually feels like I’m sitting in a 5 star hotel when I go to visit her. Keep up
the good work!
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Review from I K (Daughter of Resident) published on 3 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Balhousie Alastrean Care Home is a beautiful country house set in an impressive woodland setting and complimented by lovely, well-kept gardens. The decor is modern and comfortable. The bedrooms vary in size and style, but most have beautiful views of the surrounding landscape. The staff are friendly,
approachable and very willing to help in any way they can. The arrival of a new and very enthusiastic activities co-ordinator has been a great asset to the Alastrean team and residents are benefiting greatly. I appreciate the care my father is receiving.
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Review from D H (Relative of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Purpose built rooms with spacious wet rooms en-suite, homely aspect and well maintained. Recently refurbished so still very new looking with plenty of areas for private chats. Offers of food from the restaurant and joining relatives freely given. Concerns initially about staffing levels and nursing
care but these seemed to have been resolved over last few weeks. Recently recruited an activities coordinator who seems to be making every attempt to engage residents.
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Review from Sheila C (Sister of Resident) published on 22 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Wonderful site. Excellent grounds. Care good but newcomers to the system of care especially if coming from hospital, greater clarity would be welcome.
Relationships with relatives would also benefit from the explanation in advance of a relative being admitted. Eg when and if they forwarned if a resident
becomes ill.
Reply from Gail Melville, Marketing Assistant and Dementia Ambassador at Alastrean Care Home

Thank you very much for your feedback, it’s always really important for us to hear and we take your comments on board. We are working hard on our staff group and creating great environments to live and work. We are still developing our home where the culture follows that of Balhousie Care’s values and ethos.

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Review from Caroline A (Daughter of Resident) published on 22 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family viewed several homes before Alastrean but once we saw Alastrean we were in no doubt we had found the ideal home for our Mum. Not only is the home in a stunning location and the decor beautiful, but all the staff are kind and caring and Mum adores them. Although her illness is incurable, Mum's
health and fitness level have improved considerably due to the excellent food, having a laugh with her carers and the stimulation from the activities in the home.
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Current Review Score: 9.4 (9.413)

Overview of Review Score

The Review Score of 9.4 (9.413) out of 10 for Alastrean Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.413 for Alastrean Care Home is calculated as follows: ( (70 Excellents x 5) + (42 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 126 Ratings = 4.413
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alastrean Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 10 Feb 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Teresa

Teresa Kasza

Job Title: Home Manager Joined: 2023

Teresa has worked at Alastrean for a number of years and has a wealth of knowledge, about both your loved one’s needs, the staff and the home itself.

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