.Staff are committed to caring for all residents&any questions or concerns are dealt with
Helen M (Wife of Resident)
I know my mum is in safe hands. The food is amazing.
L A (Daughter of Resident)
I feel Mum's needs are being looked at and the care individual to her.
Elaine D (Daughter of Resident)
Please get in touch for the latest information on fees.
These prices are only a guideline, please contact Auchtercrag Care Home / Auchmacoy Lodge to find out the exact price for your requirements.
If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.
Auchtercrag Care Home / Auchmacoy Lodge has a Review Score of 9.1 (9.119) out of 10, based on 10 reviews in the last 2 years.
Over all time Auchtercrag Care Home / Auchmacoy Lodge has 25 reviews.
4.0 out of 5
Thank you so much for sharing your experience and your kind words. We're truly delighted to hear that your mum is so happy at Auchtercrag. It means a great deal to us to know you feel well-informed and supported in her care, even when you're unable to attend meetings in person. Good communication and strong partnerships with families are so important, and we're glad this has been your experience. We also appreciate your recognition of the team's efforts in helping your mum with her personal care needs. Our nurses and carers are dedicated to providing patient, compassionate support, and it's lovely to know their perseverance is making a difference. It's wonderful to hear that your mum is enjoying the activities on offer, and that you feel reassured by the range of visiting professionals who help us provide holistic care.
5.0 out of 5
Thank you so much for sharing your wonderful experience. It's truly heartwarming to hear how well your mum has settled in and is thriving at Auchtercrag. Knowing she feels there's "nowhere she would rather be" is one of the greatest compliments we could ever receive, and it means so much to our entire team. We're delighted that you find the home welcoming, beautifully kept, and that our team's dedication shines through in the care, communication, and personalised attention your mum receives. Creating a place where residents feel valued, comfortable and genuinely at home is at the heart of everything we do. Thank you again for your trust and for your kind recommendation. We're so pleased to have your mum, and your family, as part of the Auchtercrag community.
5.0 out of 5
Thank you so much for your kind words and for sharing your experience.We're truly heartened to hear that you felt so welcomed when your husband joined us at Auchtercrag. Creating a warm, inclusive environment for both residents and their families is so important to us, and we're glad that came through right from the start. It's lovely to know you feel confident in the care he's receiving. Our team takes great pride in working together to provide thoughtful, responsive support, and your feedback will mean a great deal to them. Thank you again - we're honoured to care for your husband and to be part of your family's journey.
4.0 out of 5
Thank you so much for your kind words and for taking the time to share your experience at Auchtercrag Care Home. We're delighted to hear that your mum has been receiving the high-quality care and support she deserves over the past two years. Our team is dedicated to ensuring every resident feels safe, valued, and well cared for, and it's wonderful to know that their compassion and attentiveness have provided reassurance for your family. Communication is a key part of the care we provide, so we're especially pleased that you've found our updates prompt and helpful.Your feedback means the world to us, and we truly appreciate your trust in Auchtercrag. If there's ever anything we can do to further support you or your mum, please don't hesitate to reach out.
5.0 out of 5
Thank you so much for your kind words. We're delighted to hear that you feel welcome and well-informed when visiting your mum at Auchtercrag. Our team is dedicated to ensuring that all our residents receive the best possible care, and it's wonderful to know that you feel your mum is in safe hands. We're also glad she's enjoying the food! Your feedback means a lot to us, and we're here to support your family every step of the way.
5.0 out of 5
Thank you for sharing such a heartwarming review. We are delighted to hear that your mum has settled well into Auchtercrag and that our team has made you all feel welcome. It's wonderful to know that our carers and the wider team have quickly formed a meaningful connection with your mum, ensuring she receives the care and attention she deserves in a friendly environment. We take great pride in our team's approachability and commitment to keeping you informed about your mum's health. Your feedback is greatly appreciated, and it encourages us to continue making Auchtercrag a comfortable and caring home for all our residents. Please know that we are always here for you and your mum.
3.0 out of 5
Thank you for your valuable feedback regarding Auchtercrag. We appreciate your compliments about our friendly team. We acknowledge your concerns and are committed to working collaboratively to address them. We will improve communication and ensure the person in charge is more accessible during your visits to The Lodge. Please don't hesitate to share specific concerns directly with our management during your visit, and we'll actively work together to enhance both your and your husband's care experience.
5.0 out of 5
We're pleased to hear that you're satisfied with the care provided at Auchtercrag. It's great to know that your parents receive individualised care while staying together as they wish. Our team is dedicated to supporting their unique needs. We're also delighted they've enjoyed our activities, including rediscovering old hobbies. Thank you for choosing Auchtercrag for their care.
4.0 out of 5
Thank you so much for sharing your positive experience with Auchtercrag. It's heartwarming to hear that you're genuinely happy with the care and well-being your mum receives here. Knowing that the team not only understand your wishes but also consistently carry them out is reassuring. The cleanliness, food quality, and the availability of refreshments clearly contribute to a comfortable environment. It's great to hear that the activities have improved, and it's wonderful that you can participate in the sing-along, adding to your mum's quality of life. Your recommendation speaks volumes about Auchtercrag's commitment to providing excellent care.
4.0 out of 5
Thank you for sharing your experience with Auchtercrag. It's heartening to hear that your mother has been well cared for and that the team has been inclusive and communicative, especially in these challenging times. Your recommendation is greatly appreciated and speaks volumes about the quality of care at Auchtercrag.
5.0 out of 5
4.0 out of 5
Thank you for your positive feedback. The staff team aim to have a happy, inviting atmosphere at the home.
5.0 out of 5
Thank you for your feedback. The staff team do work hard to ensure that our residents are well cared for and happy, but it's nice to hear this from relatives.
3.0 out of 5
Thank you for your feedback. The staff team work hard so it is nice to have this.
5.0 out of 5
Thank you for your very positive feedback. It's good that you feel we are meeting your mum's needs and that you are happy with the care provided.
3.0 out of 5
Thank you so much for your feedback. The staff work very hard to make sure that new residents and their families are made to feel welcome.
4.0 out of 5
Thank you so much for the very positive feedback. The staff appreciate this.
5.0 out of 5
Thank you so much for your positive feedback, it is very much appreciated by the staff team at Auchtercrag.
5.0 out of 5
Thank you for your very positive review. The staff team at Auchtercrag appreciate this very much.
5.0 out of 5
Thank you so much for your review, I will ensure that this is fed back to staff. I am so glad that your experience of Auchtercrag is so positive.
The Review Score of 9.1 (9.119) out of 10 for Auchtercrag Care Home / Auchmacoy Lodge is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
With over 18 years of experience in care, I have dedicated my career to ensuring that residents receive the highest quality, person-centred support. Over the years, I have worked in various roles across the sector, allowing me to develop a deep understanding of what it takes to create a truly supportive and enriching care environment.
I hold a degree in Health and Social Care, and my passion lies in fostering a whole-home approach, where every team member plays a vital role in delivering exceptional care tailored to each resident’s unique needs. For me, care is about more than just meeting physical needs—it’s about creating a warm, engaging, and fulfilling environment where residents feel valued and at home.
Outside of work, I love getting creative with arts and crafts, and I always look for ways to bring creativity into the home, whether through activities with residents or adding those little personal touches that make a difference. I am proud to be part of the Auchtercrag team, where we strive every day to make a positive impact on the lives of those we care for.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Auchtercrag Care Home / Auchmacoy Lodge to verify any information. View our terms and conditions. Auchtercrag Care Home / Auchmacoy Lodge has an Enhanced Service - more info.
