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- Auchtercrag Care Home / Auchmacoy Lodge

.Staff are committed to caring for all residents&any questions or concerns are dealt withHelen M(Wife of Resident/Service User)

I feel Mum's needs are being looked at and the care individual to her.Elaine D(Daughter of Resident/Service User)


.Staff are committed to caring for all residents&any questions or concerns are dealt withHelen M(Wife of Resident/Service User)

I feel Mum's needs are being looked at and the care individual to her.Elaine D(Daughter of Resident/Service User)


Meallmore’s Auchtercrag House Care Home and Auchmacoy Lodge are situated in the picturesque town of Ellon, Aberdeenshire.
The team provides high-quality personalised nursing care for elderly people, including those with dementia and its related conditions. The home offers fully-furnished bedrooms finished to the highest standard.
There is also some of the latest technology to ensure the safety, well-being and mobility of residents while allowing them to retain as much independence as...
Care Provided by Auchtercrag Care Home / Auchmacoy Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Final fees are confirmed following an individual assessment and will depend on the care home chosen, care needs, room type, funding route and the overall support package required.
The price(s) shown are provided by the care home. Contact Auchtercrag Care Home / Auchmacoy Lodge for full pricing details and T&Cs.
Contact Auchtercrag Care Home / Auchmacoy Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Meallmore Ltd
- Private Owned
Person in charge
- Julie-Anne Thomson (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with male-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2009
- Number of floors: 2
Room Information
- Single Rooms (71)
- Single Rooms with ensuite Wet Room (71)
Visiting
- No restriction with visiting.
Parking
- have car park available
Auchtercrag Care Home / Auchmacoy Lodge Reviews (30)
Auchtercrag Care Home / Auchmacoy Lodge has a Review Score of 9.2 (9.166) out of 10, based on 10 reviews in the last 2 years.
Over all time Auchtercrag Care Home / Auchmacoy Lodge has 30 reviews.
This has given us great reassurance and confidence in the care being provided. Communication has been excellent - regular, clear and always delivered at the right level for our family. Staff are approachable, compassionate and willing to discuss any concerns or updates promptly. It is never easy placing a loved one into care, but the support and professionalism shown by everyone at the home has made a very difficult time much easier for us all. We would definitely recommend this home to others looking for caring and professional support for a loved one.
Thank you for such a thoughtful review. We are so pleased to hear that your dad has been supported as an individual and that our communication has given your family reassurance during such an important transition. We understand how difficult this decision can be, so your kind words about the team's compassion, professionalism and support mean a great deal to everyone at the home.
My father has been in Auchtercrag for over a year now and the staff have been so good with him. He is contented and always tells us that the staff are nice and the food is good.
We are delighted to hear that your father has settled well with us over the past year and is content in his home at Auchtercrag. It is especially reassuring to know he speaks so positively about our team and enjoys the food provided.
Our staff...
Communication is excellent keeping us up to date with GP/Nurse information.
A lovely place to stay. Always smells fresh.
We are truly delighted to hear that your father-in-law feels happy, safe and at home with us. Ensuring that our residents are treated with dignity, respect and included in all aspects of their care is at the heart of what we do, so...
My Mum has been resident in Auchtercrag for over a year. She loves her room and frequently comments how she likes being able to see the garden. Care staff work hard to help Mum integrate though she'd rather stay in her room and isn't keen on joining activities. She does enjoy the regular Therapet visits. Cleaning and laundry staff are to be commended. It's a great help that a dentist can see Mum at the home and that hairdressing services are provided in-house. Nursing staff are attentive towards Mum's health issues. All staff work very hard to create a warm, welcoming atmosphere at Auchtercrag.
Thank you for sharing such detailed feedback about your mum's time at Auchtercrag. We're really pleased to hear how comfortable she is in her room and how much she enjoys the garden views. It's lovely to know that the team continue to support her in a way that respects her preferences, while still...
Everyone in the care home at Auchtercrag are caring, compassionate, friendly - just wonderful. Without them, I don't know what I would do
Thank you so much for your kind words. We're incredibly glad to hear how supported you feel by the team at Auchtercrag. Our colleagues work hard to provide caring, compassionate support every day, and knowing it has made such a difference to you truly means a lot. Thank you for trusting us - we're always here for you.
The staff do their best for her despite her reluctance to accept personal care but they keep trying and are good tempered and positive despite these draw backs.
She seems very well fed and has a lovely room which she is proud of.
The team always phone me with any concerns at all and they seem very fond of my Mum.
I always am greeted by staff in a very friendly fashion and my Mum has everything she needs.
Thank you so much for sharing such a thoughtful review. We're delighted to hear how happy your mum is at Auchtercrag and that she feels at home with friends, activities and a room she's proud of - that means a great deal to our whole team. Supporting personal care can take time and sensitivity, so...
My mum is very well cared for in Auchtercrag Care Home. When you enter the building, it always smells nice and fresh. The staff are always welcoming. The home is always clean. My mum's room is always very clean and tidy. My mum's personal care is very good - she is always clean and tidy. The food is always lovely. She is well fed and enjoys her meals. All the staff are very friendly and we are always kept up to date on how mum is. There is always lots of things organised for the residents to do. I would have no hesitation in recommending Auchtercrag to someone.
Thank you for such a lovely review and for sharing your experience. It's wonderful to hear that your mum feels so well cared for and at home here at Auchtercrag. Our colleagues will be thrilled to know their kindness, attention to detail, and efforts to create a welcoming, engaging environment are...
Since mum went to live at Auchtercrag 9 months ago she has thrived under the care of the staff involved with her. She tells us there is "nowhere she would rather be" which is indeed the highest of compliments. The home is always welcoming, is kept beautifully, food is very appealing and staff interact well with residents. Staff contact me quickly with any concerns and I feel that mum is treated as an individual in the home. Very happy to recommend to any potential residents and families.
Thank you so much for sharing your wonderful experience. It's truly heartwarming to hear how well your mum has settled in and is thriving at Auchtercrag. Knowing she feels there's "nowhere she would rather be" is one of the greatest compliments we could ever receive, and it means so much to our...
Immediately made very welcome when my husband was admitted.Staff are committed to caring for all residents&any questions or concerns are dealt with promptly.There are a very good range of activities to keep residents engaged&included.It is clear that the staff work as a team& support each other when required in the care of residents.I have no concerns regarding the care my husband is receiving.
Thank you so much for your kind words and for sharing your experience.We're truly heartened to hear that you felt so welcomed when your husband joined us at Auchtercrag. Creating a warm, inclusive environment for both residents and their families is so important to us, and we're glad that came...
Communication with the family has been prompt and very helpful.
We have had no concerns regarding Mum's care throughout her stay.
Thank you so much for your kind words and for taking the time to share your experience at Auchtercrag Care Home. We're delighted to hear that your mum has been receiving the high-quality care and support she deserves over the past two years. Our team is dedicated to ensuring every resident feels...
We were all made very welcome when mum moved in. We feel the carers and staff have got to know her very well in a short space of time. She is well cared for and has settled in a friendly environment. All staff are very approachable. We are always informed of and updated about any health issues.
Thank you for sharing such a heartwarming review. We are delighted to hear that your mum has settled well into Auchtercrag and that our team has made you all feel welcome. It's wonderful to know that our carers and the wider team have quickly formed a meaningful connection with your mum, ensuring...
Information about my husband is not volunteered when visiting. I have to try to find a person in charge, sometimes difficult and ask if I have concerns about his well-being. The carers are very friendly and presently the staffing seems to be more constant. However, the carers are not usually able to answer any concerns I might have. An example of this could be as to why he hasn't had special cream put on the dry skin on his face. I visit for 2 hours in the afternoon and am often frustrated, not being able to find the person in charge. They are often over at the main house rather than The Lodge. The lodge is an 8-bed unit, and when my husband was admitted in August 2022, I was told that the unit was autonomous with full staffing.
Thank you for your valuable feedback regarding Auchtercrag. We appreciate your compliments about our friendly team. We acknowledge your concerns and are committed to working collaboratively to address them. We will improve communication and ensure the person in charge is more accessible during your...
Both my parents are being cared for in Auchtercrag, both with different needs in care, however, they are able with support to still be together as they wish whilst both having the individual care they require. The staff have shown a great deal of care to support them with their wishes and will go out of their way to support them in this. During their time in the home, both my parents have enjoyed and benefitted from joining in some of the activities that are provided, even returning to an old hobby thought forgotten.
We're pleased to hear that you're satisfied with the care provided at Auchtercrag. It's great to know that your parents receive individualised care while staying together as they wish. Our team is dedicated to supporting their unique needs. We're also delighted they've enjoyed our activities, including rediscovering old hobbies. Thank you for choosing Auchtercrag for their care.
Know the staff caring for Mum and my wishes for Mum are always carried out. Mum is always clean, tidy and beautiful as she always was before her illness. The food is very good and plentiful and there are always tea coffee biscuits and cakes. The activities in a care home are always very difficult to accommodate everyone but again that has improved immensely. I enjoy singing so I plan my visit to Mum on the day of the sing-along so I can join in
I would have no hesitation now in recommending anyone who needs care to visit Auchtercrag.
Thank you so much for sharing your positive experience with Auchtercrag. It's heartwarming to hear that you're genuinely happy with the care and well-being your mum receives here. Knowing that the team not only understand your wishes but also consistently carry them out is reassuring. The...
My mother has been in Auchtercrag for a few years now and overall has been well looked after. She is a bit of a loner due to the Covid pandemic and the staff have tried their hardest to include her in everything they do. They also keep me informed as to what is happening ie any little incident and that is appreciated so I can inform my siblings. Would recommend this home.
Thank you for sharing your experience with Auchtercrag. It's heartening to hear that your mother has been well cared for and that the team has been inclusive and communicative, especially in these challenging times. Your recommendation is greatly appreciated and speaks volumes about the quality of care at Auchtercrag.
I am very happy with the care my dad gets at Auchtercrag, so happy he is in Auchtercrag.
I am very happy with the care of my husband. Staff are always very happy and cheery.
Thank you for your positive feedback. The staff team aim to have a happy, inviting atmosphere at the home.
No complaints. Staff work really hard.
Thank you for your feedback. The staff team do work hard to ensure that our residents are well cared for and happy, but it's nice to hear this from relatives.
Staff friendly and helpful and attend well to my father's needs.
Thank you for your feedback. The staff team work hard so it is nice to have this.
Mum has only been in the home a few weeks but so far her care has been exceptional. The staff are hard-working and on hand. I feel Mum's needs are being looked at and the care individual to her. Contact has also been good.
Thank you for your very positive feedback. It's good that you feel we are meeting your mum's needs and that you are happy with the care provided.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 14 January 2026- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Adequate
(3)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 18 Nov 2025
Meallmore is proud to celebrate an exceptional year at the Scottish Care Home Awards 2025, with multiple award wins and finalist achievements that highlight our position as one of Scotland’s...
- 16 Jun 2025
At Meallmore, we know life doesn’t slow down with age – and our resident John Picken has proved just that. John, 91, who lives at Leven Beach Care Home in...
- 17 Mar 2025
At Meallmore, we believe that exceptional care extends far beyond healthcare - it’s about creating a home. One of the most important ways we achieve this is through our hospitality...
There are no upcoming events for Auchtercrag Care Home / Auchmacoy Lodge.
Awards / Recognitions (15)
- 13 Jul 2026Recipient: Meallmore Ltd
- 07 Jul 2026Recipient: Meallmore Ltd
- 26 Mar 2026Recipient: Meallmore Ltd
Accreditations
There are no accreditations posted yet for Auchtercrag Care Home / Auchmacoy Lodge.
Meet the Team (7)

Since joining Meallmore in 2012 as a carer, I’ve been fortunate to grow my career within a company that truly values and supports its people. I’m proud to now lead the wonderful team at Auchtercrag House, having recently moved from St Modans, bringing with me years of experience and a deep passion for person-centred care.
At the heart of everything we do is a commitment to listening – to our residents and their families – so we can understand their wishes and deliver the highest quality, individualised care.
I strongly believe in leading by example, and one of my top priorities is ensuring our team feels supported, especially when it comes to learning and development. When our staff thrive, so do our residents.
Auchtercrag House has been thoughtfully designed to feel like home, with a beautiful environment that offers both comfort and security. We’re especially proud of our dedicated dementia care unit, where residents living with dementia receive care that is truly tailored to their needs in a calm, familiar setting.
We’re closely connected to our local community and work hand-in-hand with healthcare professionals to ensure we’re always providing safe, up-to-date, and confident care. Many of our team are local too, which brings a real sense of belonging and togetherness to life at Auchtercrag.
Above all, we want residents to feel at home - to live well, stay connected, and keep doing the things they love. Whether it’s enjoying a hobby, joining in on an activity, or simply sharing a laugh with our staff, life here is about making every day as meaningful and joyful as it can be.
We’d be delighted to welcome you into the Auchtercrag family.

I am currently serving as the deputy manager here at Auchtercrag, where I am tasked with driving operational excellence and delivering impactful results. With over 7 years’ experience as a Registered Nurse, I have developed a deep understanding of strategic management, team leadership and clinical oversight. My professional journey began after completing my Bachelor of Science degree from The University of the West Indies Mona in Jamaica, which laid the foundation for my career in General nursing, such as older adults and emergency nursing. Over the years, I have had various experiences that have allowed me to refine my skills, particularly in assessment, critical clinical decision-making, and coordinating nursing palliative care. Two of my best attributes are: recognising any changes/concerns in residents’ health and escalating accordingly. As well as my communication amongst residents, families, colleagues and the multidisciplinary team.
It is hoped that I will support the team in delivering person-centred care, ensuring there is clinical, operational oversight and ensuring our residents and staff perform against the quality indicators framework while living the value of Meallmore.

Alison works full-time, Monday to Friday, from 8:00 am to 5:00 pm. She is a bubbly and dedicated member of the team, showing a strong commitment to her role at Auchtercrag.
Alison is available to assist with all aspects of contracts and non-care fees. She is always keen to have a chat, offer support, and help guide you in the right direction with any queries you may have.

Chris is our Maintenance Man here at Auchtercrag. From fixing smaller issues to taking on larger projects, he plays a key role in keeping the home safe, comfortable, and running smoothly.
Chris is always on hand to help and is approachable, reliable, and committed to ensuring everything is well-maintained for both residents and staff.

Nicola is the Head of Housekeeping and Laundry at Auchtercrag. She plays an essential role in ensuring the home remains clean, tidy, and well-presented at all times.
Nicola also oversees the smooth running of the laundry service each day, helping to ensure residents’ clothing and linens are maintained to a high standard. She is dedicated, organised, and takes great pride in creating a comfortable and welcoming environment for everyone.

Anna is our award-winning Head Chef and works full-time at Auchtercrag. She takes great pride in preparing a wide variety of meals, from hearty favourites to delicious home baking.
Anna is passionate about ensuring residents enjoy nutritious, well-balanced meals, tailored to their individual preferences and dietary needs.

Julie works full-time as our Activities Coordinator and plays a key role in creating a fun and engaging environment for our residents.
She enjoys developing new ideas and organising meaningful activities that reflect residents’ interests, helping to promote enjoyment, wellbeing, and social connection within the home.
Frequently Asked Questions about Auchtercrag Care Home / Auchmacoy Lodge
What types of Care is Auchtercrag Care Home / Auchmacoy Lodge registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Auchtercrag Care Home / Auchmacoy Lodge have?
There are 71 Single Rooms.
What are the Facilities & Services at Auchtercrag Care Home / Auchmacoy Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Auchtercrag Care Home / Auchmacoy Lodge to the centre of Ellon?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Auchtercrag Care Home / Auchmacoy Lodge to verify any information. View our terms and conditions. Auchtercrag Care Home / Auchmacoy Lodge has an Enhanced Service -more info.