.Staff are committed to caring for all residents&any questions or concerns are dealt with
Helen M (Wife of Resident)
I know my mum is in safe hands. The food is amazing.
L A (Daughter of Resident)
I feel Mum's needs are being looked at and the care individual to her.
Elaine D (Daughter of Resident)
Please get in touch for the latest information on fees.
These prices are only a guideline, please contact Auchtercrag Care Home / Auchmacoy Lodge to find out the exact price for your requirements.
If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.
Auchtercrag Care Home / Auchmacoy Lodge has a Review Score of 9.1 (9.119) out of 10, based on 10 reviews in the last 2 years. Over all time Auchtercrag Care Home / Auchmacoy Lodge has 25 reviews.
Review from Fiona T (Daughter of Resident) published on 5 July 2022
Submitted via Postal Card •
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Reply from Auchtercrag Care Home, Manager at Auchtercrag Care Home / Auchmacoy Lodge
Thank you for your review. We are so pleased that you find our staff friendly and caring and are enjoying receiving the activities calendar.
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Review from R R (Daughter of Resident) published on 28 June 2022
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Reply from Auchtercrag Care Home, Manager at Auchtercrag Care Home / Auchmacoy Lodge
Thank you so much for your review. It is really lovely for the staff team to hear that their efforts are noticed and appreciated.
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Review from C W (Daughter of Resident) published on 2 February 2022
Submitted via Website •
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Reply from Auchtercrag Care Home, Manager at Auchtercrag Care Home / Auchmacoy Lodge
Thank you so much for your very positive review. I'm glad to see that since admission your relative has thrived. It is nice to know too, that you find the home clean and welcoming. We are certainly looking at activities in 2022 and already have some exciting things planned.
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Review from B W (Son of Resident) published on 13 May 2019
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Review from Jim P (Resident) published on 26 July 2018
Submitted via Website •
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The Review Score of 9.1 (9.119) out of 10 for Auchtercrag Care Home / Auchmacoy Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.585 for Auchtercrag Care Home / Auchmacoy Lodge is calculated as follows: ( (78 Excellents x 5) + (31 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 118 Ratings = 4.585
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.534 Points relating to the number of positive Reviews for Auchtercrag Care Home / Auchmacoy Lodge is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2. 9 Positive Reviews ÷ 14.2 = 0.634
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Apr 2025
How well do we support people's wellbeing? |
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How good is our leadership? |
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How good is our staff team? |
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How good is our setting? |
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How well is care and support planned? |
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Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Deputy Care Home Manager
With over 18 years of experience in care, I have dedicated my career to ensuring that residents receive the highest quality, person-centred support. Over the years, I have worked in various roles across the sector, allowing me to develop a deep understanding of what it takes to create a truly supportive and enriching care environment.
I hold a degree in Health and Social Care, and my passion lies in fostering a whole-home approach, where every team member plays a vital role in delivering exceptional care tailored to each resident’s unique needs. For me, care is about more than just meeting physical needs—it’s about creating a warm, engaging, and fulfilling environment where residents feel valued and at home.
Outside of work, I love getting creative with arts and crafts, and I always look for ways to bring creativity into the home, whether through activities with residents or adding those little personal touches that make a difference. I am proud to be part of the Auchtercrag team, where we strive every day to make a positive impact on the lives of those we care for.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Auchtercrag Care Home / Auchmacoy Lodge to verify any information. View our terms and conditions. Auchtercrag Care Home / Auchmacoy Lodge has an Enhanced Service - more info.