
Excellent care for my MumDonna A(Daughter of Resident/Service User)

I would recomend this home to anyone who was thinking about joining .David N(Husband of Resident/Service User)

It is evident that residents are treated as individuals and a person centred approach is being used.A B(Daughter of Resident/Service User)

Excellent care for my MumDonna A(Daughter of Resident/Service User)

I would recomend this home to anyone who was thinking about joining .David N(Husband of Resident/Service User)

It is evident that residents are treated as individuals and a person centred approach is being used.A B(Daughter of Resident/Service User)

Dounemount Care Home offers nursing, dementia and respite care in modern and purposely adapted safe and comfortable facilities to ensure high-quality care, delivered by a highly trained team.
Each room benefits from views towards the River Deveron and residents are encouraged to personalise their room to create a homely feel and make it their own space. The care home's grounds provide a number of areas to enjoy the day and residents...
Care Provided by Dounemount Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
At Dounemount Care Home, fees cover personal care, accommodation, personal laundry, all meals, snacks and refreshments, a varied programme of in-home activities and events, excursions, and access to Wi-Fi, giving residents and their family's complete peace of mind with the reassurance that everything is taken care of and included as part of daily life.
Chiropody, Hairdresser and private dental are not included.
Respite stays are available at a minimum of 2 weeks.
Information is correct as of August 2026 and is subject to change.
The price(s) shown are provided by the care home. Contact Dounemount Care Home for full pricing details and T&Cs.
Contact Dounemount Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Person in charge
- Amanda Stofka (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2006
- Number of floors: 3
Room Information
- Single Rooms (34)
- Single Rooms with ensuite Wet Room (27)
Visiting
- open visiting times
Parking
- car park at the home
Dounemount Care Home Reviews (42)
Dounemount Care Home has a Review Score of 9.3 (9.277) out of 10, based on 6 reviews in the last 2 years.
Over all time Dounemount Care Home has 42 reviews.
I find staff to be very attentive, including the activities co-ordinator. It is evident that residents are treated as individuals and a person centred approach is being used. I have noticed that staff know my father very well and are aware of his likes and dislikes. The atmosphere always appears relaxing and staff are always present, and approachable. Residents are stimulated with activities on a daily basis.
Thank you for taking the time to share your feedback. we are pleased to hear that you are happy with the care and support provided to your Father, your kind comments are greatly appreciated by the whole team.
Management and staff team go above and beyond to ensure mum is well cared for, with dignity, and well supported. Both mum and myself are kept well informed of any changes, concerns and updates, which in turn helps so much in giving me peace of mind regarding her care in the home.
Thank you so much for taking the time to share such a lovely review, your kind words mean a great deal to the whole team.
Lovely pre-christmas visit to see Brother-In-Law who was looking great and his old cheerful self. Having had a very tough 2025 to cope with. The home and staff have to be congratulated for bringing a peaceful, calm environment for residents and staff.
Thank you so much for your kind words and for taking the time to share your experience.
My father gets very well looked after at Dounemount Care Home.
Thank you for your review and we appreciate your positive feedback.
on entering the care home it felt frindly and was greeted by a rep of the home all I spoke to were very knowledgeable the home is clean and tidy and warm ,the pepole reciding there seemed to be happy and relaxed , there seemed to be a atmosphere of enjoyment the staff were always not far from were the clients and willing to do what was necessary . I would recomend this home to anyone who was thinking about joining .
Thank you for your wonderful review , we appreciate the lovely feedback.
There is always lots going on to keep the residents entertained and happy.
Dounemount is very well run and the staff keep me up-to-date with everything to do with my mum.
Thank you for your wonderful review, the whole team at Dounemount appreciate your positive feedback.
A bright and clean home, spacious with a lovely atmosphere. Very welcoming. Provides excellent care with regular stimulation for the residents which is so vital for their wellbeing. the staff are excellent and very professional and attentive to the residents. Friendly cheerful staff. Nothing is too much trouble. I have seen quite a few nursing homes in various parts of the UK but not one of them comes up to the high standards of Dounemount Care Home. Happy and content residents. Highly recommended.
Thank you so much for your lovely review we appreciate your positive feedback.
My mum has been in the care home for over a year now, we are delighted with the service, everyone is very approachable and friendly! It's always clean and organized. They do lots of activities with mum and she seems to be very settled and has put weight on since being there. We can't thank them enough for everything- keep up the great work.
Thank you for your lovely review, we are so happy that your mum is settled at Dounemount.
Always doing activities each afternoon with singers, animal visits inside or outside and games to name a few. Or out in the community for lunch, shopping etc.
Regular posts on social media which is great for her family who can't visit as often as they would like to due to them staying abroad.
Thank you for your lovely review, we are so happy that your mum is happy at Dounemount.
My husband has only been in the home for approximately one month. However, I have noticed that the staff are very helpful and caring when dealing with the residents. It's always a nice atmosphere when visiting.
Thank you for your lovely review, we appreciate your feedback.
Dounemount Care Home have made mum feel so welcome and have gone out of their way to accommodate specific requirements. Staff have been friendly and approachable very much with a ‘can do’ attitude. Issues have been dealt with quickly and efficiently. Suggestions have been welcomed. In short, they have bent over backwards always with the resident's best interests at heart. And I can’t praise the activities and entertainment which is laid on highly enough. Lots of variety and something for everyone. Keep up the great work!
Thank you for your great review and we are all happy that mum has settled in and enjoying all the entertainments.
Great home with excellent, caring staff that are well managed. All residents treated with respect with their physical and mental well-being being met by staff that go the extra mile beyond their job description.
Thank you for your wonderful review, it means a great deal to all of us at Dounemount.
My mother-in-law has been a resident for over six years now and has always received excellent care. Staff are kind, caring and so very understanding. Family are always made to feel welcome when visiting and we are kept up to date with any changes or anything we need to know either in person or by phone. The home provides a comfortable and safe environment and the ongoing improvements are really enhancing the residence. The new manager has a real vision of how she wants the home to be and clearly wants the best possible for all the residents.
Thank you so much for your lovely review, we are glad your mother-in-law is happy here at Dounemount.
The staff are all very pleasant and helpful. I'm always kept informed about anything concerning my relative. It's a lovely atmosphere whenever I go and I'm more than happy with everything and the service they provide to the residents.
Thank you for your lovely review, we are glad you and your relative are happy at Dounemount.
A new manager has just been appointed and she is obviously determined that Dounemount – which was recently upgraded by the Care Inspectorate to 4s on all criteria – will undergo refurbishment on a rolling basis, with revamped communal bathrooms and redecoration of rooms already underway.
Company Values are listed as being kind, passionate, trusted, respectful and inclusive. Dounemount is fortunate to have a stable workforce who form a strong, active team who all, in their different ways, engage well with the residents. All these targets are met and I have benefitted from feeling like one of the family as it has let me continue to play a part in caring for my wife - an important part of my coping strategy.
Thank you for your lovely review, I'm glad to hear your wife is happy at Dounemount.
My mother-in-law has vascular dementia and has been cared for by the staff at Dounemount for almost two years now. They have shown her, and us, nothing but kindness in that time. My mother-in-law can show some challenging behaviour and her dementia is progressing quickly, but the staff are patient with her and keep us updated about everything regarding her care needs. Having a loved one in care is not easy, but Dounemount has made a very difficult time for us as a family as easy as it is possible to be. A special mention must go to one of their registered nurses in particular for her compassion and understanding.
Thank you for taking the time to leave us a review - it's greatly appreciated and makes our team feel valued.
My mother has been a resident for nearly four years and the care she has received has been excellent. The staff go above and beyond to help us as a family make my mother's life as enjoyable as possible. During this recent hot weather, they have prepared my mother to get out and about in her wheelchair so we can enjoy the weather with her. Nothing is too much bother for the brilliant staff. Thank you all.
Thank you for your lovely review, we are very pleased to hear your mum is happy at Dounemount.
My mother has been in Dounemount for 10 months now and is very happy there. The staff are brilliant with her and it’s lovely seeing their interactions. She celebrated her 90th birthday recently and they made the day really special for her. The entertainment is varied and often which my mother enjoys. She is well looked after, and well fed and it gives us peace of mind to know she is safe and comfortable.
Thank you for your lovely review, we are very pleased to hear your mum is happy at Dounemount.
From the minute you enter Dounemount you are greeted by friendly, happy staff, their kindness and patience are second to none and as a family member I can relax knowing my Mum is being well looked after with her dignity intact.
Thank you for the kind review, we are pleased to hear that Mum is happy at Dounemount.
Lovely staff that are friendly and helpful. Surroundings beautiful and good wholesome meals. Lots of events are on for the residents including excursions, visitors and crafts. Would highly recommend a visit if you are thinking of using the facility.
Thank you for your lovely review, I'm glad to hear your grandmother is happy at Dounemount.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 13 April 2026- How well do we support people's wellbeing?Adequate
(3)
- How good is our leadership?Good
(4)
- How good is our staff team?Adequate
(3)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
1 Bed Vacancy
Posted: 27 August 2026Private Self-funding bed available
News (21) & Events (0)
- 15 Jul 2026
We had the local spotty bag shop over for a pop up afternoon , lots to see and buy , residents like to spend some pennies
- 30 Apr 2026
We had a lovley day trip to Balmoral Castle. This was on the bucket list for a while and finally got round to do it. Lovely weather and a great...
- 03 Feb 2026
Nice to have been able to get out and about after all the snow, know one will ever tire of this view.
There are no upcoming events for Dounemount Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Dounemount Care Home.
Accreditations
There are no accreditations posted yet for Dounemount Care Home.
Meet the Team (27)

Amanda has been with the company since 2011 and progressed to home manager in 2021. She holds an SVQ4 and a Leadership and Management qualification. Amanda is always happy to show people around the home and answer any questions.

Julie has Several years of experience in Administration-based roles, always happy and willing to help out.

Registered General Nurse with years of knowledge and experience.

Registered Nurse with mental health experience.

Registered Nurse with mental health experience. Works Night-shift pattern at Dounemount.

Holds Medication Management and SVQ level 3 qualifications.

Isla holds an SVQ level 3 and medication management.

Denise has oversight of the residents' activities and planning events within the home.

Mark came to Dounemount as Head chef in 2024. Making all these delicious foods for the residents to enjoy, and also looking at the like and dislikes of what each resident.

Jane works in the kitchen making a range of delicious foodstuffs for the residents of Dounemount.

Shona works in the kitchen alongside the Cook.
Before starting her shift every morning she goes and says hello to all the residents & Staff.

Zaneta works in the kitchen alongside the Cook.

Claire is our head of the department and has many years of experience.

Michelle works in Dounemount ensuring that the rooms and communal areas are kept clean and tidy.

Frances works with the domestic team at Dounemount keeping the bedrooms and communal areas clean and tidy.

Monika works evenings in the laundry and also across the floor as a domestic.

Heather works in the Laundry at Dounemount.

Also helps out with residents' outings.

Daisy has worked at Dounemount for several years. Holds her SVQ2, always willing to help around the home.
Also is a dab hand at looking after the animals that live in the care home, the Cat " Meadow ", the budgies & the goldfish.

Corrine has been employed by Dounemount for nearly 10 years and holds an SVQ2.

Amrita is a night carer here at Dounemount.

Emma has been part of the Team at Dounemount since 2018, holds her SVQ 2, and works as a night carer.

Beth works as a care assistant at Dounemount and holds her SVQ2

Roseanne has been part of the Dounemount team since 2017, and works as a night shift carer.

Lee joined the team in March 2025 as a care assistant and has recently completed her SVQ Level 2.

Sally joined the Dounemount team in Autumn 2025.

Maria joined the team at Dounemount in 2025 as a carer. She is currently working towards the completion of her SVQ Level 2.
Frequently Asked Questions about Dounemount Care Home
What types of Care is Dounemount Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Dounemount Care Home have?
There are 34 Single Rooms.
What are the Facilities & Services at Dounemount Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Dounemount Care Home to the centre of Banff?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dounemount Care Home to verify any information. View our terms and conditions. Dounemount Care Home has an Enhanced Service -more info.