Dounemount Care Home, Banff, Aberdeenshire
Dounemount Care Home, Banff, Aberdeenshire
Dounemount Care Home, Banff, Aberdeenshire

Dounemount Care Home is located in the old fishing community of Macduff, close to the coastline looking out over countryside.

The home is in a quiet area not too far from the centre of Macduff. The home provides 24-hour care including: residential care, nursing care, palliative care and specialist care. Dounemount also offers respite short-term care.

Around the home there are picturesque views over towards the River Deveron or out to the Aberdeenshire coastline.

Group: Four Seasons Health Care

Person in charge: Kay Robertson (Home Manager)

Local Authority / Social Services: Aberdeenshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 34

Rooms with ensuite WC: 28

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Inspectorate* Report on Dounemount Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.7 Dounemount Care Home has a Review Score of 6.7 (6.689)

The Review Score of 6.7 (maximum of 10) for Dounemount Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Dounemount Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.8 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Dounemount Care Home is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.772 Points relating to the number of positive Reviews for Dounemount Care Home is based on 2 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 = 3.25 then divided by 2 = 1.625

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 2 Reviews ÷ 6.8 Target = 0.294 , then divided by 2 = 0.147

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Dounemount Care Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Dounemount Care Home

  • Daughter of Resident/Service User
    1
  • Resident / Service User
    1

I chose Dounemount Care Home for mum two years ago because it felt immediately welcoming and homely. We haven't been disappointed. Mum constantly praises the staff for their kindness. This is a well-deserved accolade as the staff are all very much part of a united, hardworking, caring, sensitive and empathetic team. Mum's dignity is respected and they celebrate her, sometimes challenging individuality. Knowing how fond everyone is of mum gives us peace of mind. The manager is visible, hands on and always approachable. I have recommended Dounemount to many and have moved another relative from another home.

How likely would you be to recommend Dounemount Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy staying at Dounemount. All the staff treat me well. A trip was organised for me to go to Elgin shopping and out to Baxters for a pancake, I had a great day.

How likely would you be to recommend Dounemount Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Dounemount Care Home

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Extremely UNLIKELY

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Care Home Idol 2016

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