Havencourt Care Home

If only my brother in law would agree to join in even one of the many and varied activities arranged for the residents I'm sure it would make him a much happier and more cooperative person. I admire all the staff for their endless patience and kindness. Thank you everyone!

Fantastic level of care from a truly dedicated staff team who go over and above to ensure my mother is thriving. Very reassuring to know my mum is so well cared for 24/7. The daily activities are stimulating and a lot of effort goes in to ensuring a wide and interesting range of things to do is offered.

The manager goes above and beyond for her residents, providing individual care and support. We couldn't ask for better.

Small, so more personal.

A special mention for the activities that are offered, which residents take part in, should they wish to.

The care my wife receives is fantastic, I have noticed how happy and settled she is. All the staff chat to her and do all the can to make sure she has everything she needs. She loves going out on the orgnaised outings.

Friendly, caring and safe environment. Staff all very approachable. Great communication. Like a home from home. Best place for Mum as feel confident she is well cared for.

Just been to visit my great aunt and have to say it's a wonderful place. I was so impressed by the level of care she is receiving - as she seems so happy. New manager seems to have made a big difference and I want to thank them so much . A really friendly ans homely atmosphere

Thank you to all the teams hard work and dedication to the residents.

I find all the staff excellent in their caring nature with everyone in the care home. The nursing staff keep one advised as to the health of the residents and their welfare is to my mind excellent. The residents are very lucky to have such wonderful staff in all areas of the home.

The home has had a huge overhaul over the last six months and exceeds our expectations. The cleanliness has improved 100% and the food quality and experience have improved. The staff are all fantastic, all the new carriers and long-standing are firm favourites. There is plenty of activities on and the staff all join in to make the residents smile. The management are always available to help and rectify any issues that occur.

It was ok.

Twenty-four years ago both of my parents were in care homes, whilst my wife and I were not entirely happy with the care that they provided; they were still our best option. Before choosing Havencourt, I had visited several care homes and was impressed by how much they had improved, but Havencourt stood out for the very friendly and relaxed atmosphere at the home. My wife settled in quickly and appears to be happy and contented, and I know that she's getting the professional care that I was no longer able to provide at home. I feel strongly that the right choice was made.

I would recommend this home to anyone looking for a care home for their family member. All the staff are really nice and genuinely seem to care for their residents nothing is too much bother. The home always has lots of activities. Good food, snacks etc., with good communication/updates.

My mum was in Havencourt Care Home for 6 months before she passed away in April. She settled very quickly when she moved in and had a very happy few months there. The staff at Havencourt are a great team and Mum enjoyed a lot of activities, particularly the ballroom dancing. I found the communication great as I do not live locally and any time I called I got to speak to whoever was looking after Mum that day. Spending more time at Havencourt when my Mums health deteriorated made me realise how much of a homely feel the place has and how happy the residents are. The home has a great team of professionals who are well organised, care very much about the residents and are a great support to relatives.

Overall view, Havencourt is a very cosy care home.

I couldn’t recommend Havencourt more and thank them for their professional care.

Lorna Clyne - Niece of Jim Johnstone

We cant thank the staff enough for the support and care given to my Dad whilst he was in Havencourt care home, although he was only in for a brief short period before his passing, the care delivered will always be appreciated by our family. A special shout out to the team who made his stay as comfortable as possible. Thank you so much.

Mum loves her spa days where she gets pampered for the day.

Mum has been a resident of Havencourt since July 2022. Her transition into the care home system has been made easier by the very kind, considerate, professional staff who make sure all her needs are met, and nothing seems to be too much trouble. We, as a family, feel the care manager and all the staff are very approachable and always keep us fully updated, which we really appreciate. They are always willing to listen and take on board any of our requests and are keen for us to be involved. The home is always clean, tidy and warm; it has a really comfortable, homely feel.