Barchester Highview House Care Home

I cannot praise all of the staff at Highview enough over the care that they gave my wife Rona prior to her passing. Management nursing staff carers and cleaning staff were excellent. I would recommend This Nursing Home to anyone that may be considering care for a loved one, Iain Sutherland

My friend's Dad was admitted as a matter of urgency for respite care as his wife/carer needed hospitalized. He has a heart condition & Parkinson's so had very limited mobility. The carers that initially looked after him (Dee & Laura) were absolutely amazing. They had him settled into his room so quickly & efficiently and made his transition from home to care home seamless. His mobility has improved significantly and he is enjoying a great social life within the home with all the activities that go on there. His admission was temporary initially but is now permanent and he is living his best life there. I'd say that he has had years added to his life by being there and the quality of life for him since arriving there has improved immensely. The staff are all amazing, the food, the care, the activities and location are just outstanding. Keep up the great work- you do a wonderful job . It's a comfort to relatives to know the care of their loved ones is in such great hands. Well done

My dad moved into Highview House last December and I can honestly say the care and attention he receives from the staff is just amazing. His condition has improved greatly since moving in and now he enjoys joining in with the activities and day trips that are organised regularly. I can relax more now knowing my dad is safe and well looked after. Thank you to all who help look after my dad so well X

My dad moved into this care home in November 2025. He was given a life expectancy from the hospital of 6 weeks, but he has totally thrived being there, and that is down to the staff and how he is treated, which is amazing. They are great with him, if there is any issues they are on the phone keeping me updated. I can not fault anything about this care home or the staff, we made the right choice when placing him there.

Well, what can we say, anyone looking for a care home for their loved one, should not look any further than Highview House Inverness Highview House Care Home - Barchester Healthcare ! We have known this for 3 years since mum June, first went in. However today, they put on a party for mum's 90th birthday. They made a poster with a "Grease movie" theme, the staff dressed up as Pink ladies, some staff came in on their day off to help mum celebrate, they got mum an outfit, provided a delicious buffet and even a birthday cake. What a fantastic day and mum had a ball. Honestly, we cannot thank each and everyone of you enough! When we leave the Care home, we know mum is in safe hands, loved and respected. Our love and thanks go to you all, not all heroes wear capes!! Nicola, Stephen and Richie xxx

A very welcoming happy home.

My wife is in the Memory Lane unit. She has been here since July 2022. Highview was recommended and I can confirm the recommendation since my wife has been here. Care is excellent. Would recommend Highview Memory Lane to anyone.

We thank them all.

My mother in law has been in Highview for over a year now .i was very scared of her going into a nursing home home thought she would be just sitting in chair ,well i was very surprised how wrong i was .this place is absolutely amazing ,with amazing staff who really care for the residents.always something on music shows getting her hair done weekly . As I was her main carer at home along with her sons . I am so grateful to each and everyone in that home they give us peace of mind that she is well looked after and cared for .well done to each and every employee in Highview

My gran is receiving some of the best care I have ever seen! Staff, facilities, food and care are amazing and Gran's health noticeably improved very quickly as a result of such great care.

I visited an old family friend who has been a resident there for a few years. I took my 95-year-old relative with me as I am considering care for him as he lives with us, 24-hour care is now a consideration. I was pleased to see our family friend so happy there. The staff were so friendly and kind, a really happy atmosphere, amongst all the staff and the residents. Her own room was lovely. I visited the salon - delightful, my uncle was so impressed with it as he used to be a hairdresser so I would imagine he would hang around there most of the day in one of the lovely chairs nearby. I went around all the lounges and dining room, it was beautiful and clean. The interior decorating furnishings and lighting of a very high standard. I am impressed that there is such good care in Highview, and also impressed by the activities/outings available to residents. I loved the little garden and refreshment area. Happy staff, happy residents, happy vibes came across 100%.

Becoming responsible for a parent with advanced dementia is not easy and for many people, going into a nursing home is their greatest fear. For my mum, we were out of options and after a difficult nine months trying everything, including lovely respite care where she was beyond the facility's capabilities and suffered an additional brain injury, a four-month stay in hospital, she eventually came into the care of Memory Lane at Barchester Highview House Care Home. The most important aspect of care is finding the correct place and level of care for the person. For my mum, Memory Lane has been perfect. The unit feels calm yet full of life. Memory Lane is an example of what can be achieved and I dread any of the staff members leaving. No nursing home is perfect but whenever I have noticed something that I think my mum would prefer to be done differently, it is acted upon. My mum has blossomed since arriving here and although dementia has changed her, we have come to appreciate every day that she thrives in Memory Lane.

He was very happy there.

I am always made welcome.

My experience with the care home has always been great, me and my PAT (Pets As Therapy) dog love going in every week, the staff are so friendly and helpful. The activities team are great, they work very hard and well, they always make me feel comfortable and welcome, they all do a great job. Memory Lane care team work really well too, this is the department we do, we love it, the staff work so hard, the residents always look happy and they have a good range of activities to do. My husband is part of the activities team, he helps me which is good, he is great with the residents, he always makes them smile. It's a joy to work with such a hard-working team. Such a lovely and clean home. Very happy with my visits with my wee dog.

Just in seeing my mum and she’s doing activities with the activities girl, as usual staff are great, cup of tea and a biscuit when I got there! Mum and her friend were doing some colouring in and enjoying themselves, really a great place and so grateful we, as a family, are for the care and respect Mum receives.

My mother sadly passed away on the 22nd of August. My brother and I kept a 72 hour vigil at my mother's bedside. During this time the staff and Head of Unit (Memory Lane) went above and beyond with their care and attention, not only of our mum but also of my brother and I. They made sure we had at least one meal a day and brought many cups of tea and sandwiches throughout the day which was so thoughtful as neither of us wanted to leave. When Mum was due to leave the home with the undertakers a large number of staff came to pay their respects which is something I will never forget. Thank you Barchester Highview House Care Home. You all made a very sad difficult time very special with all your care.

My mum has been a resident within Highview (memory lane) for 19 months. The care she receives on a daily basis is second to none. Prior to my mum going into the home it was very difficult to ensure that she received the correct nutrition. My mum has not only put on weight but now really looks forward to her meals, this had previously been a significant challenge for both my father and I. This is solely due to the staff within memory lane’s flexibility around meals and times and their care and rigour in ensuring each resident's personal needs are met. They really do embody a person-centred approach. There are always activities going on and music therapy is one such activity that my mother particularly enjoys. The whole team ensures that family members are able to have good memories of their loved ones, despite this being difficult to achieve when a loved one is in care. Thank you memory lane for all you do!

The staff show the same love and care and respect to the residents that they do to their families. I highly recommend Highview to anyone looking for the best of care for their loved one.

The activities they do with the residents also need to be mentioned they go above and beyond here again to make sure the residents are well entertained can't thank you all enough. It takes so much pressure and worry away from us and the other families.