Blackfaulds House Nursing Home

They also are hugely supportive towards myself, and I value this very much. I am able to talk to staff about my difficulties in coping with his behaviours. It really is a family where everyone is supported by those who work tirelessly to improve the well-being of the residents. I am so glad that my husband is in this home!

Very happy with the staff and the level of care given to my mum. The staff take the time to get to know their residents which helps to identify any changes in behaviour which can lead to catching minor or potentially major health issues. They always keep Mum happy and well looked after. Always very friendly and helpful to the relatives of their residents also. Overall, very happy with Blackfaulds House Nursing Home.

A hairdresser comes in monthly to cut her hair and the staff paint her nails. My mother-in-law is always clean and well-dressed. She is very happy and feels safe at Blackfaulds Nursing Home.

If I need a care home in the future I would definitely want Blackfaulds, it's home from home.

Communication is excellent, food, service, care of her clothes and cleaning are all first class and there is a great sense of community. Thank you to all the staff.

We are very content knowing Mum is so well cared for.

My dad has been a resident for over two years. The care provided has been exceptional. It is a great comfort to know that my dad is safe, well cared for and in an environment where staff clearly do their best for those they care for. There is always something going on in a way that encourages participation and stimulation.

My dad has been in Blackfaulds since last year and his needs are complex, having been diagnosed with MS and dementia. He is bed bound, unfortunately, but the team at Blackfaulds always include him in activities. They are patient, caring and work so hard to provide an excellent standard of care to all residents. The home is very safe and friendly and I feel like my dad is treated as a person, not just a number. It has made the past few months much more bearable knowing he is being so well looked after.

My parents are slowly settling into their new home at Blackfaulds House Nursing Home. Although there have been a few teething problems with them, they have received the best and most compassionate care at all times. So glad I have found them a room in the gem of a residential home.

My mum has been cared for in Blackfaulds since April 2021, and the care she has been given is frankly sublime. The staff operates as a great team who work tirelessly to provide support, empathy, stimulation and respect to the residents. The management and staff treated Mum like she was a part of their family. The residents are treated to a varied programme of activities that residents fully enjoy. I can't thank this wonderful group of care superstars enough.

My mother-in-law has been cared for in Blackfaulds since November 2021. The care she receives and has been receiving is second to none. The care is exceptional and our family have seen her thrive in this environment. The home manager and her team are great to work with and take our requests into consideration each and every time! The activities coordinator is amazing and the facilities manager works tirelessly to ensure all areas are comfortable for each resident and their rooms. We can be assured that our relative is in very capable and safe hands.

Having had my dad in care at Blackfaulds for over five years, I can confirm that all the staff - the cooks/kitchen staff, cleaners, carers, nurses and the maintenance staff have all had my dad's best interest at heart. Every one of them has gone above and beyond for him and us, as a family. These guys became our second family and even on the bad days, they always managed to keep him (and us) smiling. Team Blackfaulds, we will be forever grateful to each and every one of you!

Excellent care, very friendly staff and very helpful. Always being kept informed if any concerns arise regarding my husband. Activities and interactions with all residents are excellent and also outdoors, weather permitting, I like to help residents with their gardens.

My mother has dementia and has been in this care home for nine months. The care and support have been exceptional from all of the staff. I visit regularly and have witnessed the personal touch from staff and can only conclude from their varied verbal comments that they know my mother well. They regularly tell me family stories that can only have come from my mother, showing that they have spent quality time with her. There has been immediate contact from either the nurse in charge or the manager to make me aware of the slightest change in my mother's situation ie, UTIs and doctor visits and bruising due to a fall. My mother has her hair washed weekly and styled every two weeks. Visiting opticians tested her eyesight and recommended a change in her distance glasses, but not reading glasses. Also, the visiting Chiropodist looks after her feet. There is a wide range of activities organised, and it is very reassuring to see the care home pictures on the private site, showing the involvement of residents.

My mother-in-law never wanted to stay in a nursing home, but soon after getting a residence there, she tells me that she loves the home. She has a very nice room, which catches a lot of the sun, and she is very happy that she can control the temperature in her room, which means that it is always very hot. At times, it would appear that my mother-in-law thinks that she is living in a hotel. The staff have endless patience and put a lot of work into creating events for the residents. You can be confident that the residents are safe and well cared for there.

All care homes could learn from Blackfaulds!

My nana took a stroke in 2017, which left her requiring 24/7 care due to loss of mobility. The staff provided a loving family environment with the most outstanding care. The whole staff team always had her looking her best, and there were always activities/experiences on offer to her. Her views were always listened to, and her needs were met. The pandemic was a difficult time and the most worrying for all of us, however, the staff kept my nana safe, Covid free and had a variety of methods for us to maintain contact with her. We, as a family, received regular updates regarding my nana and were always consulted on every aspect of her care. The staff are very friendly, approachable and have so much passion for their line of work. We, as a family, cannot thank all the staff at Blackfaulds enough for the quality of care that my nana received. This is an outstanding care home with a dedicated staff team.

My dad has been a resident at Blackfaulds for almost five years. In that time, the home has been improved greatly by the owner(funding renovations), the management and all the staff. The indoor and outdoor spaces are warm, welcoming and fit for purpose. The level of care given to each resident is outstanding; every carer will spend that wee bit extra time ensuring that Dad is okay and that all his needs are met. They are often that ear to listen to or shoulder to cry on when things are too much for you and reassure you that Dad is doing okay without sugar-coating the inevitable outcome. We are all treated as part of the Blackfauld family with no exceptions and always welcomed with a smile. I would recommend Blackfaulds to anyone who is having to place a loved one into care.

I am extremely happy with the care my mother is receiving from all the staff. Nothing is a bother to them. My mum's health has come on leaps and bounds since being in the home due to the care given by the friendly staff. She loves her bright, airy room with a view of the garden and the horse fields beyond. It's nice to have peace of mind that my mum is being well looked after in a clean and safe environment and that she is happy and enjoys living in the home. All her medical needs are taken care of. The staff are all brilliant, friendly and very patient. The social activities and events are very well organised and enjoyed by everyone. I would recommend this home to anyone having to consider putting a loved one into care.

Extremely caring and friendly staff, professional and courteous at all times. Weekly updates and sharing of information to families, weekly video calls available to all family members and posted on Facebook page for those who could not participate. Views of residents and families requested and considered constantly so we feel part of our family members life outwith personal visits. Highly recommend to anyone looking for a care provider.